I previously wrote a 5-star review about the sales dept. The service dept. rates the same 5-star…read morereview. Our son has taken the car he bought through the sales dept. to the service dept for the required/recommended maintenance and told me how friendly they were. He even talked me up to Brent and ME up to Brent. So there was anticipation on both our parts. I was not disappointed and I trust Brent wasn't either. Brent immediately puts you at ease when you're first standing at the counter. I've never experienced such friendliness and confidence at any other auto dealer service desk, and rarely at any auto repair place. David, who sits next to him, is just as friendly. The oil change and vehicle inspection charge was fair and the turnaround time was quick--1 hour. Brent also had entered on my receipt the recommended service for next time and the estimated cost+tax. Oh, they also rotate tires for free on a specified schedule. This saves me from making a separate appointment at Costco where we bought the tires. Another added bonus. In this day of COVID, my son warned me masks aren't worn at the dealership. Well, I wear mine and I'm fully vaxxed and boosted and simply THRIVING with antibodies. So, I'm good. When I got home, I told my son and my wife that Brent and David were so friendly and conversational that it was like I was taking my car to a couple of friends who run an auto repair shop. THESE are the guys we're bringing our vehicle to for servicing from now on. At some future point they'll be servicing the vehicle we bought from the sales dept.

UPDATE: I had to sign documents to waive the extended warranties yet kept my GAP. These additional…read morewarranties cover basically everything normal car insurance covers except KAO charges $6,000 + $3,500 "accessories" for this. However, due to their mistake, I have to wait 6-8 weeks for $9,500 to fall off of my loan with the lender and refinance to lower my note to what it should have initially been. Additionally, I've emailed TWICE about the brake pad warnings popping up on my car when I haven't had it two weeks and my dealer warranty is still 3 months. No one has been responding, so my next move is to show up to the dealership. I will not be changing my review to add stars unless my brakes are fixed or someone compensates me for having them fixed elsewhere. Shop here at your own discretion, but heed my warning...there are far better places to go, especially if you are a woman. __________________ OP: I had an extremely long review written out, but it has since expired so I will come back to re-write this at a later date. Gist: Rayvin is great! Finance added $3,500 in charges for "accessories" (car didn't even come with a spare tire much less accessories) and United Care Care ($6,000 undisclosed) onto my contract without showing me beforehand. I had my son with me, so I was a little preoccupied, but the finance employee breezed over paperwork without disclosing line items. I got home and read through my paperwork far more thoroughly and noticed these charges. Now I am responsible for $9,500 I did not consent to and feel like they straight up f*cked me over simply because I did not have my husband with me and was distracted with my child. Predatory behavior.

Just took my super awesome Suzuki Aerio in today to get looked at because I had an air bag light…read moreand a general exhaust light on the dash. I was seriously afraid to take the car in, because at the dealership in Honolulu, (where we bought it and it was seen last a year ago before we shipped it to WA) you basically had to hand over your wallet and bend over every time you took the car in, even for a routine inspection. The dealership here in Gorst is different. My car was fixed, and no lights on the dashboard anymore, and the grand total? $40. I was ecstatic, because this dealership is not just fast (they got me in for my car to look at with one day's notice and they fixed the car in like 45 min.), but they were also very very fair on price to get my car back on the road. Thank you Peninsula Suzuki, and I will be back, as they offer a $29 oil change, even for non-suzuki's. If you buy a Suzuki in this area, you will have a good experience should your car need service.

From the owner: Peninsula Suzuki is proud to serve Bremerton with quality Suzuki vehicles. With models like the…read moreSX4, Kizashi, Grand Vitara, Equator and Kizashi Sport, we have something for every taste and need. From Suzuki auto repair performed by expert mechanics, to OEM Suzuki auto parts, to car loans and leases, Peninsula Suzuki is the smart choice for your automotive needs.

We've had terrific experiences with Peninsula Subaru - maintenance of vehicles as well as car…read morepurchasing. Staff are incredibly customer service oriented, go the extra mile to listen to customer needs and professionally walk you through to resolution. In particular Sales Consultant James Dougherty and Finance D.J. Kugler were exceptional to work with recently. The company culture embraces loyalty of long term employees, high performance, customer service focus and low pressure atmosphere in sales interactions with customers. Without a doubt, we will continue to look to Peninsula Subaru for current and future car needs! Highly recommend in every way!

The customer service was very good. I went in for an oil change and tire rotation and they ended up…read morenot charging me to get the rotation done after an inspection because they saw my car didn't need it. The oil change was pretty quick and they offer a military discount which saved me some money. They just implemented a new after-hours key pickup drop box that worked very well. That allowed me to pick up my car after they closed. They also offer you the option of paying for your service online which was very convenient. The waiting area was cool; it has a huge fish tank right in the middle plus complementary coffee available, which was nice. I would give 5 stars but they forgot to replace the battery in my key fob as they said they would! Overall, I was very happy with the service.

Great customer service. I had an extended warranty on a Jayco and they got the part and had me in…read moreto fix it in a week. Amazing compared to other RV dealers I've been to.

We love Kitsap RV,they did an awesome job repairing our Class C Motorhome. We were told by Poulsbo…read moreRV that we'd need a new generator and that was 100% false. Will fixed it for us by doing an upgrade and it runs beautifully. We will bring our RV here from now on. Jayne & Anthony Paulino Proud RV Owners Bremerton Wa.

I have never written a review but Austin's Auto deserved it! Bill (the owner) was honest, friendly,…read moreand down to earth. He made the normally stressful process of buying a car a ton easier. Finding an honest car salesmen can be difficult so I will definitely be recommending Austin's Auto connection to friends and family!

My son's girlfriend needed a new (used) car that was reliable and safe. I happen to meet Bill and…read moreafter he explained to me his business I new he could help us with this precise. I have never used a broker before so I was very surprised when Bill found us the perfect car. With in a couple days he found exactly what we wanted and he even negotiated a lot more than we bargained for. I highly recommend Bill land his company. They really take the headache out of the car buying experience.

Made an appointment for oil change and tire rotation on my Silverado for 10 o'clock AM. Myself and…read moremy four year old son did not leave the dealership until 12:30 PM. Completely ridiculous. When I got there only two people were waiting. I was passed by at least 3 to four people that came after me. This place is awful. It's only the second oil change the truck has had and they forgot to put the oil cap on the first oil change. Beware of Gilchrist of port orchard!

This dealer seems to get a lot of bad reviews, and I needed to just say that I have only really…read moregood experiences here. I have a 2025 Chevy Blazer EV that needed recall work done. They got me in, had it done in 30 min and then out the door. Super speedy and very polite. THEN I decided to look for yet another new car and met Saydee. Amazing to deal with, prompt with answers and just a very nice person all the way around. She was very informed and didnt mind that I was always on the go and sometimes we had to text vs talk. Just all my experience here I know everyone is different but they took care of me.

We took our daughter's car to Tony for an interior detail and window tinting. We were not super…read moreimpressed with the detailing as soon as we opened the car driver's side door and saw the plastic area around the trunk and hood release still as filthy as when we brought it to him. Getting in the car we also noticed the area around the gear shift was still dirty. Even more disappointing was when we had to take it back to him after the tinting cured because there was debris in several spots under the tint. We mentioned the observations we had about the interior detailing when we left it again for the tinting to be fixed. Upon pick up the second time nothing was done to address the detailing issues brought to his attention. The tinting has cured again and there is still debris underneath it. I would not return.

I couldn't have asked for any better experience! I had the front windows tinted to match the back…read moreand they are perfect. Love that I could choose to upgrade to a ceramic heat resistant tint. I also had the full ppf done on the front of my RAV4 and the attention to detail was amazing. Prices were extremely fair. Definitely recommend them!!!

Always open. On time. I've used S-I parking for years. Very reasonable rates and polite personnel…read more They always try their best even during peak periods. Get off plane, call them and they arrive to pick you up. Customer Burke of Everett

Would not recommend this business. Wish I had read the reviews first. I requested my reservation be…read morecanceled via email 2 days before my parking reservation--no response. I followed up with them a few days later to check the status of my cancelation and subsequent refund, still no response. $53 of my money stolen. I would have been okay with them taking the $15 in fees they said were non-refundable. Instead, I have not gotten anything back.