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    Nu Era Air Conditioning

    3.7 (52 reviews)
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    Services - Nu Era Air Conditioning

    HVAC installation or replacement

    HVAC system repair

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    Dismantling old units
    Jedge P.

    I got home from work and my wife ihad a project for me. It was to put a decorative backing behind the wall mounted thermostats we got with our new AC system. Being the broke-anic I am, I remove the thermostats and put the new covers on. Unfortunately while I was doing this I crossed two wires and shorted my new AC system out. I went from hero to zero in that short period of time. I called Nu Era immediately, hoping to catch someone (after hours). Fortunately, someone answered! And after explaining my situation, the owner (Michael), who took my call, had a good idea about what the problem was. He told me someone would be by to look at it. No kidding, just 15 minutes later, a tech showed up, crawled up in my attic, and quickly resolved the problem. The fuse protecting the main circuit board did its job and needed to be replaced. Literally a half hour after I killed my AC, they had it back up...after hours. I asked for an invoice so I could gladly pay for their service. The repair guy said they probably wouldn't even charge me for the visit. Wow. That's taking care of your customers. Honestly, I can count on one hand, the number of businesses I know of, that take care of people like that. I would gladly pay for that level of service to keep this great business around for a long time.

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Terrible service! Used them a year ago and I'm already having the SAME issues with my AC today! Wasted over $1k on the repair from Nu Era!

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    6 years ago

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    10 years ago

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    12 years ago

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    5 years ago

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    4 years ago

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    Nuera A.

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    6 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    6 years ago

    Great service. Knowledgeable technician. Cleaned my AC very efficiently. Was very helpful and accommodating when scheduling

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    9 years ago

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    6 years ago

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    9 years ago

    Fast and friendly service! They respond quickly to your needs. Prices are very reasonable! Business that truly cares about the customer!

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    9 years ago

    Great company, friendly staff, very fast with R and R central unit. First choice go with nu era. U won't be disappointed.

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    13 years ago

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    13 years ago

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    12 years ago

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    12 years ago

    These guys repaired my ac right away and at a fair price. They came to my residence quickly. Highly recommended.

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    12 years ago

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    11 years ago

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    Michael B.

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    12 years ago

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    10 years ago

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    And after explaining my situation, the owner (Michael), who took my call, had a good idea about what the problem was.

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    KK Air Conditioning - Commercial Mitsubishi install. 24,000 BTU each. Factory coated to endure nature's direct effects.

    KK Air Conditioning

    (69 reviews)

    The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

    DO NOT HIRE KK Air Conditioning!!!…read more Save yourself from the stress, unprofessionalism and unethical practices!!! We paid KK Air Conditioning (Kent Muramoto the owner) $53,000+ to install central air conditioning -- 2 new units -- in our home in Waianae and have had nothing but trouble with company and the owner. - Consistent rattling of the intake air vent for over a year and they've done nothing but bandaid fixes until we demanded they permanently fix them instead of using cheap double sided tape to rig the system - 1.5 yrs into having the units i've gotten a HUGE leak that's in my master closet and master bedroom. (most recent situation.) - I had to hire another industry professional to take care of the leak problem that Kent Muramoto (the owner) is NOT able to fix. - We've had to get multiple outside technicians to review the problem and they all said it was an installation and maintenance issue that cause these leaks - In a final attempt to try and fix the issue, Kent Muramoto has made the problem worse and now i'm left with a BROKEN AND INOPERABLE system, AGAIN. I've been left with nothing but stress and ongoing issues ever since this company stepped into my home. Kent Muramoto has been very UNPROFESSIONAL AND UNETHICAL in regards to the issues we've experienced.

    Ultimate Air Conditioning - University Church installation #AirConditioningCompany #ACInstallation #AirCondtioning #SplitAC #AirConditionerInstall #HeatAndAir

    Ultimate Air Conditioning

    (106 reviews)

    Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

    Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

    Kung Fu Air Service

    Kung Fu Air Service

    (73 reviews)

    Waikiki

    Absolutely positive experience! The company was quick to respond to my quote request on Yelp and…read morescheduled me for two days later... most others were backed up a week or two. Taylor and Dylan were the two technicians that came and both were respectful and helpful! Taylor was the lead and did a great job explaining his diagnosis and options that made me feel comfortable about my decisions. Unfortunately we had to change out our AC system (not their fault) and they did a great job with this. Pricing was reasonable (based on feedback I got from friends who did similar work before) and their service and attentiveness put them on my "speed dial" for future AC needs!

    Complete joke of a company. Tech was young, inexperienced, didn't know what he was doing IMO, and…read morefull of attitude. incompetent and disrespectful. Management has no clue what is going on. Completely unprofessional, as are so many places in this state. I've lived here for 6 years but unfortunately still possess expectations of basic minimum standards from a business's professionalism; so maybe that's on me. I'd AVOID!! Just like to update my review to state their employees are racist against "Haole" as well. And I stand by everything I've said. They can say whatever they want to try and cover their butts but their employee acted the way he did. Never said I was a customer, just a review on my interaction with this business. Their representative of which was racist and as unprofessional as you can get. They apparently stand behind and are OK with that type of behavior.

    Nu Era Air Conditioning - hvac - Updated June 2026

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