On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

Great service, good prices and very accommodating. They offer free tire rotations if you buy your…read moretires from them, and no hassle when you schedule these appointments. Glen is so nice and helpful.

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.

The best auto repair shop in town !!!.... They do Excellent work , and are very honest ....Best…read more price in town . The turnaround time is amazing, I got my car back within the day . The owner is extremely helpful guy, he went above and beyond to offer the best advice and solution... never met a mechanic, so honest... can't say enough good things about this shop ... Thank you guys !!!

Took car there 10 days ago because it was making a squeaking sound. Ethan the young "mechanic "…read morecalled and said it was a steering rack. Told me the clock spring was disconnected too. Total was $1300. 4 days later front tire completely falls, axle snaps, and ball joint falls out. Owner says get it towed in and he'll work with me. Quotes me $2300 for the second part of the job. Tried calling owner no response. Very unprofessional and not willing to admit they made a mistake or work with me. Not to mention this tire falling off could of killed me. They deny the second damage had anything to do with the first job but I've spoken to enough people that said at a minimum they should of done a full inspection of the front end. If they had a done a thorough inspection I would of happily paid the money. Instead two tows and here we are. Avoid this shop and go somewhere that knows what their doing and doesn't avoid phone calls when things don't go there way. In life it's how you respond to the tough times that define you.

Very thorough and honest staff. Attempt to clarify and explain things well. Trust them like family…read more Glad they are close by for my maintenance needs. Mike Anderer Geneva

They are a honest, reliable and knowledgeable. I wouldn't bring my car any where else.read more

Honestly i've NEVER ever wrote a BAD review for ANY shop/restaurant. When i lived in Cortland, I…read morewent here for any of my car issues and every oil change and maintenance for a few years (Infiniti Q50). I never had any problems with this mechanic. Friendly front desk guy, Stephen. i moved away and I still came here (30 min travel) because finding a honest and detail-oriented mechanic can be hard. I don't know what happened this time around. I came for an oil change, and there's a rattling under my car that I want investigated and Stephen is aware that my exhaust has been rusting and I have been here to weld it back together before. I made sure the welder was there when I dropped it off. 1. I dropped off my car , they kept it over the weekend, when I picked it up on Monday, there were deep scratches in my driver door frame, like someone tried to pry it open. The shop does NOT have cameras facing your cars that is in their possession, in their private lot. They don't take responsibility for anything that happens to your car. Don't even have cameras just so I can file an insurance claim (should be bare minimum, but owner only has camera facing their door so someone doesn't break into their shop, your car in their lot is fair game). 2. Welder fixed the rattling (a heat shield rusting), but completely disregarded my tailpipe that was rusting off. (but they told me something that they noticed that I didn't ask initially know about -- I had a bad wheel bearing, which they called me to notify me and I ok'ed them to fix immediately, so idk why they didn't care or notice that my tail pipe was holding by a thread). My tail pipe literally fell off on the highway on Monday , right after I picked up my car to drive home. They offered to fix it for me but obviously I gotta pay to get it fixed. At bare minimum, I should've been told that this can come off (as an average car owner that doesn't have a lift, the shop should've seen that easily when investigating the heat shield) and a literal danger to the road. Luckily it didn't hit anyone on the highway. I decided to go to a different shop to put in a new tailpipe for $80.

Hello everyone! I'm just here to leave an honest review! I…read morewent there to get an alignment for to today, at4 p.m The guy I spoke told me to come at that time so I was like ok, so when I get there. I told em I came here to get an alignment he told me, for what time I told em @t 4:00 p.m then he said sorry but I thought I told u tomorrow at 4, I was like that's not what you told me on the phone for today at 4. He said I didn't say that, was like wow very unprofessional! Then had like a Smirk on his face when other coworker was there listening to our conversation. So long story short, I drove almost 45 min, just for him to tell me that. I would not recommend anyone taking there vehicles there, there send off's. I'm never taking my car there NEVER! I hope no one experience anything like this.

Everything went well. Outstanding customer service! Jack Giardino was very knowledgeable and not…read morepushy. I love my car and am exceptionally pleased with the dealership.

I came by here for my 6 month Subaru service as I had just recently moved to the area. In the past…read moreI haven't needed to make an appointment for my services, but at this dealership they recommended I call to make one in advance just in case. Luckily they were able to fit me in. You drive up to the service garage and drive your car in. There were two staff members there checking people in. They have a nice waiting area inside with small desks with outlets, and couches, plus with free coffee. Added bonus was their dealership puppy who was available to adopt!

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

Ordered new set of tires for my truck online. They had them in stock and scheduled an appointment…read morefor the next day, Monday. They were packed when I got there. Small wait to check in. Representative was courteous and said they would have them on soon. It took an hour but I was satisfied as the tires were perfectly balanced and off I went. The other thing I like about this store is they offer a free tire rotations and repair (plug) if needed. Also saved $100 for a black Friday special.

Terrible customer service. Guys here are rude, no consideration, poor service and poor…read morecommunication skills. The job didn't get done in a timely manner for they will put you on the bottom list for service. Bias .