I came in and there was only one other customer to the two employees so I was greeted immediately…read moreand my watch was taken back to get the battery changed. It was genuinely painful to watch the female employees try to engage with the elderly customer who gave one word answers to everything. Kudos to the employees, I know what it's like when corporate mandates scripts, but I also know what it's like to just want to buy what you need and leave without being sold on fifty unrelated and unnecessary corporate upsells. She handled the interaction well, staying cheerful despite corporate BS Reasonable prices, but minus one star because they didn't have the tools to change out the battery

I'm not sure if everyone knows this but Batteries Plus also have car batteries. I purchased my…read morebattery online for $30 cheaper than anyplace else I could find and after they installed it they also gave me a rebate for $23. For my old battery! Zoe installed my battery and did a great job, very careful. I got the rebate within 2 days too!

In life you will have a battery issue. So glad that they were polite, knowledgeable and helpful. To…read moresay the lest, looks like whatever your battery need is they will have it or direct you you to where you can find it. The selection is vast and the value was extremely reasonable.

I had problems with my battery that was completely dead. I spoke to the gentleman about it n he…read moresaid it may be my alternator that has drained my battery. They were going to sell me a new battery. But as I futher explained to the gentleman that issued I had he said let me test it first n try to recharge it. Thankfully it took the charge with no problems n started up when I put it back in the car. Going back into the morning to have them check my alternator. There are very professional and polite very happy doing business with them

Quick and responsive input to find a battery for our UTV. Fast service on site. Nicely done!read more

I am BEYOND grateful to Central Battery! This last summer Ryan was so kind and amazing to do a…read morebattery check for me (I use my car a lot for work), years ago Jack absolutely saved me when my previous battery died and he put in a brand new one in for me, it was my first time purchasing from Central Battery. Recently I had the complete honor of working with Jack again to get new one in. Please, please use Central Battery if you can, it is one of those things I simply don't think about until the time comes and I can assure you these guys are the best of the best!!

Thanks for the great customer assistance afforded with my mobility scooter…read morebattery problem, you solved my problem. very friendly and professional. Bella

I was tracking down replacement batteries for my Fleetwood Motorhome got a hold of the EXIDE OEM…read more They had me contact Battery Outlet Inc as my closest distributor. I worked with Jamie Phelps who was great! Jamie took care of the order and they even provided installation services. This was a big plus as the batteries weighed 76 lbs a piece. Their installer Mike took care of the removal, cleanup, install, and testing. Watching Jamie working with the customers on phone and in person was impressive he really knows batteries!

they do not know their own inventory. I called for a specific battery. I was told they have it. I…read morewalk in and the first thing they say is they don't have it. waste of time just use Amazon, it's same day delivery now.

Refused to change car battery even though time was reserved and battery was already paid for …read more.. wasn't even raining it rained the day before. I explained I can't shut my car off or I'll b stranded. Employee response you can come back a different day. Asked for my card and refunded my money Went across parking lot and oreilly sold me a battery 10$ cheaper and put it in instantly The gentleman who was a bigger guy ( they don't wear nametags) was just too lazy to do it. My business as well as my associates will no longer use your business

I pre-ordered a battery for my car and arrived around 5:20 PM. I asked if someone could assist me…read morewith installing my battery, as installation was advertised. I was told that they had a corporate policy that would not permit them to change any batteries prior to one hour of closing the store. My wife had to come and jump my car. Once my car was running, I immediately went to Advance Auto Parts where they installed my battery in less than 10 minutes. My first impression was a lasting impression, to never go to any Batteries Plus store.

Don't go here. They are not helpful. They are not friendly. And if they don't feel like doing the…read morework, they will turn you away. My husband called ahead about a battery after a car battery died on a Sunday... And they turned him away. Car dead in the lot. What was you supposed to do? Ridiculous. Customer service.

We always find what we need at Batteries Plus in Charlottesville, Va., and the staff is so helpful…read more Recently, In May, I was buying batteries (on a good sale) and having trouble with my cell phone - a problem that even Tracfone was unable to solve. I asked THOMAS about it and he correctly solved the problem in just a few minutes by telling me what to do - without charging me for the advice (!).. As soon as I got home, I followed his advice - and guess what - my Tracfone cell phone is now working perfectly and doing what I want it to do. THOMAS was a lifesaver!! Thank you so much - and also for being there when we need good batteries. Annie and Mack Rowe, Madison, Va.

I usually have pretty negative experiences with watch/ battery places.. but this location is…read moreamazing. The wait time is never really long and their service is awesome!! I went in to replace my watch battery, not knowing anything about the model or make.. but he took care of it on his own, VERY QUICKLY and PROFESSIONALLY. I also went in (a few months later) to change the battery on my car keys, and had a similarly positive experience. They were also very clear and upfront about the price estimate, which i appreciated very much.

I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

I know nothing about batteries, currents, charges and all those other associated words. But you…read moreknow who does? These guys. Friendly customer service, knowledgeable, quick to find me what I needed - I was in and out in seconds. AND they tried to save me money. I needed watch batteries for an online banking card reader from the UK and needed four of them which would have come to over $20. They gave me a different battery that still works and cost me $14 in a multipack. Yes, it's cheaper on Amazon - but I needed something ASAP. I appreciate all their efforts, but sadly the batteries didn't work as they were just a bit too thin in width and wouldn't press down on the contact strips fully. I should have taken the reader with me, really, but regardless, impressive customer service, even if it is a bit pricey in here.

Placed an online order for some touch up paint. The store had the colors I needed in stock, & the…read moreorder was ready when I arrived to pick it up. (Less than 30 mins) Awesome service!

I stood in line waiting for 10 minutes while one person worked the register. 2 others were in the…read morestore and one actually peeked around the corner, saw the growing line and pulled his head back hoping no one saw him. Finally, when the line had grown to about 10 people, a second employee came up to help.