It was a pleasure to get legitimate, concise replies to the straightforward questions I supplied…read more Been in this business for decades and it's not difficult to determine when you're dealing with somebody who knows what they're talking about and is simply running a straightforward legitimate business. I will be visiting them soon and have full confidence that my project will turn out properly.

In February 2020 I came to Phil with a basic build for a 1995 Miata turbo engine. It required basic…read moremachining like line honing and boring the cylinders for oversized pistons and a head skim. Throughout the process Phil caused numerous delays, lost parts, and let the work drag on. It was nearly 6 months, in August 2020, before Phil returned the completed longblock to me. While running low boost during break in, a freeze plug popped out. My tuner and I suspected that the head had lifted due to improper installation, in which Phil was paid to do. This would allow compression to get into the coolant cavities and force that plug out. Phil was accommodating and replaced the plug. However, when the plug was replaced the motor had low compression so I specifically asked Phil to test the head. He never tested the compression but "fixed the compression issues" (at my expense) and gave the car back saying the compression was good. He and his partner mechanic claimed the compression was off due to the timing belt being two whole teeth off! Two days after driving the car again, another freeze plug popped out. The car went back into their care and custody in which they decided to blame the tune that the car has been running absolutely fine on throughout its whole life before that engine was built and during. Phil and his mechanic claimed this tune destroyed my engine and I would have to source a whole new block! Subsequent diagnoses by a separate, trusted, machine shop and tuner proved that the gasket blew between all cylinders and into the coolant cavities. There was absolutely no detonation or any potential tune related issues. The trusted shop has examined the head and stated "all valves are leaking and have sealing issues. This could be due to a lack of proper valve guide issues or other valve concerns. The cylinder head is already well below minimum thickness before any additional machine operations were begun." Phil machined, assembled and installed this head and was specifically told it came off an engine that had overheated so we needed to make sure it didn't get skimmed too much. The piston rings were not properly gapped causing the rings to buckle and melt the pistons. The oil squirters were not installed correctly and were found in the oil pan. This was all discovered by a different shop. His neglect and inability to work with his customers caused over a year of wasted time. His lack of craftsmanship and inability to take accountability for his work has left me with an inoperative and expensive engine that has never run correctly since he rebuilt it. Take caution before you go here

Staff, especially Jesse went out of his way to assist me ( I'm handicapped) . Came down from his…read moreladder by the entrance to open door and continued in to get what I needed. Didn't have to move at all. Also helped me to my car. Car battery died later in day. Got a jump and made to store. He again came out, tested battery and found loose ground. Tightened and was on my way. Exceptional help. Very appreciative and very impressed!

Man! Jesse is the best. He figured out what my battery issue was. 94 degrees outside [rare in…read moreSeattle area] and he still installed a new battery in less than 10 minutes and the whole time was very pleasant. I highly recommend this store

If you want to be discriminated against this is the place to go! They'll help all the white people…read morethat were waiting in line after you and then when there's no on left but you as an Asian person they go into the back. Highly recommended if you're white

This review is for Greg. He has been working with my husband on a 1966 Rambler and he was so…read morefrustrated because he couldn't find the parts. He decided to come to your shop and not only did he find some parts that he was looking for but Greg has a wealth of knowledge on older cars and answered a lot of questions and gave him a ton of ideas! He went above and beyond thanks so much Greg!

This is the best automotive store I've ever been to. Pam the lady who assist me I believe she's is…read morethe manager there took real good care of me and most of all she has human empathy and trust that her customer was telling the truth even when I had no proof. I had bought these headlights there but at a different store and well I couldn't remember the phone number I used as I had company cell phones etc. In any case she said she will take care of me and sure enough at 4 pm I came back finding my old phone number and even the old packaging... so I came back with proof and she looked it up. Sure enough there it was in the system. It was still under warranty as I only bought it a few months ago. But the point is she believed in me and well that means a lot in this day in age when the world is such a dark and gloomy place. I would have been ok buying another set as well I didn't have the receipt any longer or the correct phone number. It's scary to drive without working headlights in the fall. But there Pam was to the rescue and to be honest O'Reilly auto parts especially this location won a customer for life. They have an excellent employee here! I will only shop at this store from now on. Thank you Pam!

Almost every time I come in I have a great experience! Any employee not already assisting another…read morecustomer will ask you questions and take you where you need to go to find the best product to fit your needs. I say ALMOST every time though because sometimes when I go in there is an older white lady who does not miss on giving me a horrible attitude EVERY time I go in there. It actually makes me feel bad cause I love being able to come to this store that's only 5 mins away instead of driving 15 minutes away to get somebody who's not rude to me for no reason, but I think after today that's exactly what im gonna have to do. All I can say is I hope everybody can start to treat each other how we would want to be treated when we are in need of help or assistance. Not only is that your job but it's just human decency..

Thai and his team are impeccable the quality of service and charisma of the staff is unmatched I…read morewouldn't go with any other mechanics they are number one choice by a long shot always honest true to their word and genuine I've been going with them for about two years now with a handful of visits and every time they go above and beyond appreciate yall again! Anytime I'm recommending a shop to the friends or family it's always performance automotive even the name rolls off the tongue nice boss ass mechanics 5stars everyday any day!

Thai & Performance Automotive did it again! Great guy & great work! Honest mechanic with great…read moreprice! I would recommend anyone that needs their car work on to check this place out. Wish I knew about this place sooner! Will definitely be back!

I found the brake lights I was looking for and went to the register. The very friendly guy behind…read morethe counter tossed down a small packet of bulb grease next to my bulbs and rang in both items, and then explained how to use the grease. Maybe I was too trusting/naive/distracted/tired, but I took the move as a "let me toss this in as a freebie" kinda thing, or a promotion, and I went with it and paid. I just wanted to get my stuff and get going. I was irritated when I saw my receipt later that I was actually charged $1.50 for the crap. He didn't ask me if I wanted it, he just rang it in and expected me to pay for it--and idiot that I am, I assumed good will and did so without paying attention. So touche, dude. I hope that extra $1.50 you made today takes your store far because I refuse to return to your location ever again; it's not like I'm not hurting for O'Rielly's or car parts stores around here, you know.

The employee wasted me and a bunch of other customers time waiting in line while she called the…read morepolice on a black woman for having her car parked in the fire lane while her son was inside of the driver seat. I have never seen anything more ridiculous in my entire life. Don't waste your time! I ran up the hill to Fairwood Autozone. They helped me very quickly and they're super friendly! :)

Kirk and his team did a fantastic job sorting out my Westy. They kept me up to date throughout the…read moreprocess. They also were very helpful in getting me good deals on used parts to help with costs.

Best place to bring your Vanagon! Kirk is the absolute best with these vehicles. Anything one needs…read moredone, he has done it! Everything is top notch! I will never take my van anywhere else!

amazie. can't speak highly enough about Paula and the shop…read more work was done same day. pricing was fair. work was quality. even kept the part that they replaced and showed me where it was busted! when i asked to add on oil change and a few other add ons to my original reason for coming to shop, they were honest in letting me know that my request would conflict on getting my ride back when i stated i needed it (yes, they are that busy, cuz they're that good) instead of being about the almighty dollar. instead, i bought parts myself which were fairly priced. kinda makes me want to get another vw....um, not quite!

This used to be a great shop for many years. The new owner is way over priced on parts and very…read morehigh time estimates on labor. I will never go here again!