Call the head and ask if they had my auto part. Joseph, was so super kind and nice to me and…read moreexplained a lot and helped me with my problem as well. Would drive out of my way To come back to this location because of his willingness to help.

I needed help and Corey not only found the solution but helped make it happen. My highest…read morerecommendation!

Mike and Bill were outstanding! I needed my back drivers side tire replaced at the last minute and…read morethese two guys saved the day! The customer service was outstanding! Thanks crew for the wonderful experience!

Unfortunately out of town only place open on a Sunday was a Walmart. I get them balance & rotated…read moreevery 6 months. I use a different location based off my errands the day of the appointment. One locations says they won't replace the tires until they are 1. Another says they are a 2. Each location has some bs. Today Rose told me since i am 1 they won't be able to do any service since i was supposed to have them replaced at 2. The last location said they won't replace them at a 2. Each location has some bs built in to do absolutely nothing for you. zero customer service. Rose said the only person that override a decision is off until Saturday. Why would i waste my time to come back on a busy Saturday. They are set up to fail you as a customer. Don't fall into the trap & waste your money here!

There were 4 employees just standing around without any customers to help, though I stood at the…read morefront desk waiting for them to decide to notice me. They didn't understand how to ring up the sale correctly, and overcharged by $10 and didn't have any idea what to do when I pointed out the mistake. It isn't the biggest deal, but it's frustrating when they neglect customer service.

I have found myself in multiple automotive situations needing help and parts time after time with…read moredifferent vehicles, and this O'reilliy's has been a 1 stop shop for me every time! The main guy that has helped me out the most has been Gilbert, and this guy knows his stuff! He's polite, welcoming, communicative, and always eager to help, Time after time! This kind of customer service and help, is exactly why this shop will always be my #1 first choice.

I had a great experience recently with Parkway Auto Care. I'd been putting off getting my lights…read morerepaired on my SUV. I met with the owner Craig and he encouraged me to get the work done. He knows all about auto repair and takes the time to find the right parts for your car. Parkway Auto Care is easy to find, clean and well lit. Schedule an appointment with them the next time you need work done on your car. You won't be disappointed.

Parkway is great! We unexpectedly had to have emergency repairs to our delivery van while in the…read moreKansas City area. They were so accommodating!! They promptly got our van into the shop and a new Alternator in place in record time! My delivery drivers were very pleased with the service and graciousness shown to them during their wait. I will recommend them to everyone who is looking for reliable, trustworthy service.

I spent over $13k in the 4+ years I was a customer. That were never great at installing, but they…read morewould set follow up appointments and fix the issues. Eventually they "couldn't believe how many warranty issues I had," and told me that "a simple internet search would teach me about the best light bulbs." In my opinion, I had paid them to to advise me about my purchase options, and didn't expect my intelligence to be insulted. I also got lectured about how a paint chip would cause today in the custom bumper they refused to warranty, ad nauseum, before I got a chance to say that there was no chip. Condescending and argumentive, on top of incompetent became too much. I had to threaten to sue to get them to make it (partially) right, and, even then, their new corporate offices were completely unresponsive. If I had it to do again, I WOULDN'T.

I have generally found the employees at Advanced Autoparts to be very helpful when I have had…read moreproblems with my car or needed a part, a lightbulb, or assistance in knowing what's going wrong. They will often install whatever bulb I purchase for me if it's easily accessible. They can also look up parts for you, or guide you to helpful YouTube videos for repairs, etc.

I stopped by today because it was behind the gas station at Sam's Club. All you have to do is read…read morethe other one star reviews and realize that I've dealt with the asshole Scott the manager. a piece of garbage. If this man hates what he does, then he should've studied . He gave me a part number that on the shelf, but absolutely refused to even come out behind the counter to help. If this location had the only part in all of Kansas City for my car or truck I would rather go buy a new one then buy a part from this asshole.