On 3/14/25, I went to the O'Reilly Auto Parts, Glendale Hts, IL location to have my "check engine"…read morewarning light scanned. Julian assisted me and he couldn't have been nicer and more informative! He saved me quite a few $$$ and for that I'm very grateful. Thank you, Julian! I will be a repeat customer!

My battery was past its time and we were sitting in the car--freezing--trying to decide what to do…read more I went to several auto shops and no one could tell me what the problem was. Aden looked out for us and told me I needed a new battery. Since it was a last minute expense, I wasn't entirely prepared to spend $200+ on a new battery. Aden was extremely helpful and made sure that I did not leave without a new battery. He kept saying, "I really want to help you out." He gave me the deal of a lifetime and saved my car. Thank you, Aden, you deserve a raise!

Purchased a battery at a great price and had it replaced by an extremely patient and knowledgeable…read moreteam member. Andrew...thanks a million for great service and help.

Anytime I have a battery changed I love to come here, they are super nice and helpful! My last…read morebattery was covered under warranty even though I bought it in Florida! It's 40 degrees today and I'm sitting in my warm car while they install it at no charge! They even are donating to veteran's to build a house on my behalf because they are installing my battery today! Awesome service!

I purchased a car from a company that has a commercial account at the AutoZone in Cary Illinois …read more The company purchased a refurbished battery for the car, and within a week I had been stranded more than three times because the battery was completely dead and needed a jump. I went to the Cary location after I had the battery jumped , and the female manager , who is not at all personable , advise me that because it was a commercial account I was not able to trade the battery back in for a working battery . I had to bring the dealer into the location, as well as, the defective battery to the counter. This female manager , refunded the dealer the money that he spent on the battery, and she even tried to imply that the purchase was not within 30 days . The dealer showed her his receipt . I intended to buy a new battery that fit my vehicle, and upon checking out , this manager looked at me straight in the eyes and said that I could not use the battery as a core, because she considered it as damaged . I argue that the battery was defective , and she would not allow either of us to use the defective battery as a core and I would be up charged $22 extra because of that fact . I ended up going to Walmart where I had no problems buying a new battery with double the warranty and I could go anywhere in the country if there was a problem rather than involving the dealer . I can honestly say, that I will never , do business with AutoZone because of this female manager who I felt was trying to defraud me . That store should take a look at her abilities, she has no business sense, and doesn't know how to promote good customer relations . I am done with AutoZone forever .

You're team in Cary Illinois is truly amazing. My wife needed a new battery in her Lexus GX470 and…read moreyour team went above and beyond to find the right one and then worked with her for over an hour working through the stupid reset process that Toyota put on those Lexus'. Your Managers went out of their way to ensure that she was up and running. Thank you Auto Zone - Cary, Illinois Team. Glad I'm a rewards member with this group!

Great place, awesome deals. Very friendly staff and helpful. Ask for Brian Hess and Rafal.read more

I have Endurance insurance they know this I told them. It's a pain to go through it. I paid for the…read morechanging of the tire rod ends. They were covered. I would suggest you call me because I will update this review and make it a ton worse.

Fantastic service. They helped me install a 360 camera system when others would not. Also worked…read morewith me after the fact to identify broken parts, not their fault. Owner was cool and knows his systems/products well.

Came here for a one way remote start up, also for dash cam and radar installation and I am pleased…read morewith the work and the hospitality of the team. I will definitely comeback.

Great service, good prices and very accommodating. They offer free tire rotations if you buy your…read moretires from them, and no hassle when you schedule these appointments. Glen is so nice and helpful.

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.

We call Chad's for regarding our car that would not start, service was so fast, professional and…read moresuper friendly, we would not hesitate to recommend them to anyone. Thanks so much!

I don't know how they are as a towing company, but as a U-Haul representative, They're horrible. My…read moreson and I dropped off a car trailer before we moved on a Monday morning about 8:00 AM, and returned the 26 foot U-Haul truck about 1 o'clock the same day. My son checked it in and said do you need to see the contract and the guy said no I've got the key. It's all good. He did not check either in for two days; and late charges went on my bank account looking like I returned it late because he did not take the time to check it in when we returned it. Now I'm dealing with U-Haul trying to get my money back. Very unprofessional and a horrible way to do business.

Service was awesome and very informative. I will certainly…read morerecommend this body shop. Quality was great work. beat work on my car

Let me give you a small breakdown of this place. Conveniently tucked away off the beaten path but…read morevery accessible. I was searching around for a reputable body shop as everyone knows, it's better to have one and not need it, than to need it and not have one. I called around for a few places but the caveats were, timing and quality, not to mention price. Usually you can only get two of the latter with the other being sacrificed. I found First Performance through a Google Search and I'll admit, at first I wasn't sure since I haven't heard of this place and I've been around the automotive world for well over a decade. However, I wanted to give them a call. First time I called, Ms. Slim picked up and she was extremely friendly and informative, asked me to drop the car off on an upcoming Friday just to get what I wanted done examined. Unfortunately, I couldn't make it that day so the following Monday I called again and someone else picked up the phone and told me to stop by after 9:00 AM. Let me preface and tell you this was the week of Thanksgiving, so imagine the backlog on this. I showed up promptly at 9:15 AM, walked in and was greeted by two gentlemen, I wasn't sure of the other guy's name but the one who I spoke with his name is Jerry. Jerry in facts runs the place along with Ms. Slim and he came outside and listened to what I was asking for and his professionalism, engaging personality and knowledge really put me at ease knowing that my vehicle would be in good hands. Not to mention, this car was fairly new to me, and it wasn't meant to be out on the roads in colder weather just due to performance summer tires. Regardless, he was able to squeeze me in within an hour or so, and I was patiently waiting at that point. The following day, I received a call from Jerry directly indicating my car was finished. I know he mentioned it would be "likely" done prior to Thanksgiving, however I was very understanding with the holidays that anything could come up, and I didn't expect a business to drop all their work just to work on my car. I doubt they did, but know Jerry and his team did help me out with this. I showed up later that evening, saw Ms. Slim, Jerry and their team and was presented my car. Literally perfect, I couldn't have asked for a better turnaround, overall experience and price to match it all. The paint, which is very difficult to match (tri coat metallic pearl), was done flawlessly. The end results, speak for themselves. I will be referring any and all to this shop as they've earned my business tenfold. Thank you Jerry, Ms. Slim and FPAB team!