I had the best experience with Xila Property Management, I would have stayed in their building if…read morewe didn't need more space. Having had subpar experiences with several different management companies in San Diego, Xila was extremely refreshing. Roxanne was very responsive and the maintenance team is unmatched. If I made a service call early in the morning it was likely someone would swing by that day or at the very least the next afternoon. Everyone on the Xila team was personable and professional--always treated me like family. It is also worth mentioning most of the tenants I met had been with Xila for years and had no plans on leaving. I recommend Xila highly and miss having them as our property management!

I appreciate the response. Since you are offering explanations I've been wondering…read more.. 1. Why did designated parking spaces disappear for one business while others received additional spaces? 2. Why is there no heating/cooling after 5pm on weekdays and all day Saturday? 3. Why is there no hot water (or warm) in the building, isn't that a safety issue? 4. Why are there locks on doors entering restrooms? 5. Why are the mops used to clean the restrooms grey and dirty looking? And cleaning supplies seem non existent. 6. Why is there a lock on the trash?

Always ready to go whenever there is a problem. Sam West has always helped me with my renters in…read moreVista.

I had a great experience living in an Advent Property Management apartment. I thought my rent was…read morefairly priced for how amazing my apartment was (and close to the beach). I absolutely loved my apartment. Advent was quick to take care of maintenance requests. Craig was my point of contact and he always responded quickly over email. He was very easy to work with. Would definitely rent from them again!

We've lived at our place about six months and have had to deal with several maintenance issues in…read morethat period of time. Management Solution has always been professional and responsive. From having to deal with a major kitchen leak that left us without a kitchen for a week, to several other much more simple maintenance issues, they have always made sure it was fixed professionally and properly. As landlords they are great!

I provided my Emotional Support Animal (ESA) document when I signed the lease not being informed my…read moredog would not be allowed to use the turf in the courtyard to urinate until 13 days after I moved in the apartment. I never would have signed the lease had I known this was not allowed. I moved out 31 days after residing in this stressful location requesting my lease to be voided and my 1800 dollar deposit be refunded. Robin Gunning fabricated several lies informing me I left damage in the apartment. NOT TRUE ! I have pictures with accurate dates on each one. There is nothing on the addendum restricting use of the turf. This apartment had a torn screen on a window, a mini blind with broken straps which I was informed after I left was brand new when I moved in. Not true ! I have several pictures with dates that show the condition of several items that needed attention prior to my occupancy. I am a senior citizen being treated by my healthcare team for both my shoulders needing upcoming surgery. I have increased clinical depression and anxiety from the stress I have lived with from Management Soultions not being willing to inform me of the courtyard restriction. Ms Gunning believes it was my responsibility to ask if my dog was able to relieve herself on the turf. I believe it was Management Soultions, (Robin Gunning a licensed realtor) responsibility to inform me of the restriction using the courtyard turf. I would never have signed the lease had Management Soultions been professional with their necessary responsibility. They have not returned my $1800. deposit within the allowed time. I would avoid using Management Soultions as well as the legal property owner for the grief I have endure from this property.

The positive is the tenants stayed 10 years. But not sure how Pasas Properties can take credit for…read morethat. They kept my tenants way below market value. I had to constantly tell them they had to raise the rent. In 2025, They were $400 under market value and said they did not want to raise the rent because it was a soft rental market. Maybe at cost, not $400 under. Place was left a mess and they said everything was wear and tear and returned no deposit for the type of cleaning that was required. Washer dryer area was a disaster and fire hazard. Also wood railings were damaged with multiple deep scratches. Gate opener was not returned and they said that's wear and tear because they allegedly turned one in and it was broken so Pasas Properties threw it away. No information on how it was damaged. This turned into an argument with a company, which struggled to inventory keys and openers. Pasas properties said carpets were done. I worked on them for 20 hours (see photos). Do those look done to you? How are you a property manager and do not know what you are looking at? New flooring would have cost $7-8,000 on top of $12,000 to repair, replace, upgrade everything. No knowledge of today's costs. The property management had no interest in taking money for damaged railings, missing openers, and think this property was clean ready to rent again! Finally, did not keep up with rent increases during the biggest rental inflation period in San Diego history. Below average company. Linda will reply with soft excuses. The absolute best part is improved interaction and better communication on a Yelp review than 12 years as a client!

After living in one of their units for over a year, and leaving the apartment clean and in good…read morecondition. I was hit with a $1,181 charge for "prorated painting." Painting is considered normal wear and tear under California law, especially after over a year of tenancy. Worse, I formally requested a move out inspection one month prior to my move out date but this wasn't offered until April 29th, just one day before my lease ended which denied the chance to address any concerns. Renters: be cautious. Know your rights. And document everything if you're dealing with the company.

I've had the opportunity as a small business owner and rental property owner to get to know the…read moreowners of BridgeHaus Property Managers. They are responsive and offer impeccable customer service for management of long-term rental properties within San Diego County. I'd highly recommend their services to manage any of your rental properties as they can be trusted with your properties which are usually most people's largest investment. Trustworthiness, credible and experienced property managers are crucial for me when managing properties as I want to be sure I can streamline the process with a team that is top-notch! Thank you BridgeHaus! If I could give more than 5 stars, I would!

BridgeHaus Property Managers did a fantastic job getting my rental leased quickly in North Park…read more Despite plenty of competition in the area, they found and secured a great tenant within just five days of listing. Their process, from intake to property prep was organized, efficient, and seamless. Communication was excellent throughout, and they made everything easy from start to finish. I'm looking forward to continuing to work with them and referring my clients as well, as they are the best property managers in San Diego. Highly recommend!

I was a tenant in a property managed by riviera property management and I want to say that they…read morewere always timely, polite, and reasonable. Every maintenance request was addressed very swiftly. They were always welcoming in their physical office and they were also kind.

I was a renter for years in PB. Diane Schmoldt is fantastic-super professional and kind also…read more Really appreciated her help and service while I was a tenant. She made sure repairs were fast, she helped me when I was in a rough spot personally and was just super professional and authentic overall.

I was looking for a Property Management company, and WeLease came recommended from my realtor…read more To be honest, I have no idea where to begin except just ask a ton of random questions. Their website has the slogan of "Property Management Done Right", which made me feel better. My initial call was with Billy Colestock (owner of WeLease and also Big Block Realty). After a quick phone chat, he invited me into the WeLease office to meet and walked me through their "Full Service Property Management Agreement", which really helped me calm my nerves. I had profusely apologized in the office visit for my random questions and going down a mental checklist of all the things that could go wrong, but Billy was patient with me. I didn't want to deal with a tenant or the potential for associated people problems, but the math didn't work for me to sell the property. The "Full Service Property Management Agreement" literally covered all the questions I could think of including all the potential issues that could arise. The agreement was also really clear on expectations of me (i.e. related paperwork, insurance, property to be professionally cleaned, etc). I learned that Billy Colestock and Yesenia Nogales have a combined 30 years in real estate. That means they are not in the business to mess around! I also really liked that they have a long list of "WeBelieve" values, and there were Christmas presents for some of their vendors when I visited the office in November. Vibe felt really good! What I liked about WeLease: - WeLease will market, lease property, collect rent, coordinate maintenance, and handle any concerns or questions from the tenant; I literally don't have to lift a finger *WHEW* - There is a team! A person dedicated for each step of the process (i.e. onboarding, vacancy stage, resident / client relations, applications / move-ins, maintenance, showings, etc). I spent the most time with 3 team members (1 for onboarding, 1 for coordinating vendors to fix up my place & showings, and 1 for showings & prospective tenants). - Communications! - I really liked that the whole team is really good on communications. I always knew where I was in the process and what vendors were going into my property to fix what items before the first tenant was placed. - Online Portal for owner and tenants - All the important documents are loaded onto the owner portal (i.e. monthly statements, inspection reports, tenant lease agreement, and contribute monies for vendor maintenance invoices). I signed the Management Agreement after the office visit, but I didn't realize until after that WeLease was named the "Best Property Manager in San Diego in 2021" by Expertise.com and also named "San Diego's Best from Union-Tribune Readers Poll in 2022". Long story short, don't hesitate to hire WeLease if you are on the fence!! GOOD LUCK PROPERTY MANAGING!! Office Visit Pictures - (1) https://www.yelp.com/biz_photos/welease-san-diego?select=gO1fTcMyYYtg4vTkYofiMw (2) https://www.yelp.com/biz_photos/welease-san-diego?select=Sv5ZOVVu1nnhKPQVKBW-IQ (3) https://www.yelp.com/biz_photos/welease-san-diego?select=WNqVsyH_V_QqQ2zAxZS55g (4) https://www.yelp.com/biz_photos/welease-san-diego?select=xJkB26btwS_KH3dTK_Cv2w (5) https://www.yelp.com/biz_photos/welease-san-diego?select=HRVRBaTkygVzW_DZx7Vi4g

DO NOT TRUST! My roommates and I moved into our unit and…read morewithin roughly a month there was a bathroom leak. I put the work order in and the team started their work (they were good with response time). It took them about three months to finish the bathroom causing us to go from two bathrooms to one. Every time they finished (roughly four/five times); the inspector would come in and reject the work and they would restart. During this time the team would leave their supplies in the bathroom (not a problem), but causing the bathroom entirely inaccessible. This caused a huge problem for us in the mornings seeing how there were two teachers and a healthcare worker in the apartment. On January 10th, we come back from doing birthday errands and find the "final" bathroom vandalized and broken to pieces. Their employees broke into our apartment and hammered the shower because the work was rejected yet again. I had to medicate my dog due the anxiety and fear that the hammering caused. They took no responsibility for what their team did and never informed us on what their "investigation" found. With that week being two of our birthday weekend we asked for a break from construction due to visitors. They finished the project the following week. Now that the project is finished they asked us to do their work and give them an amount we fill is acceptable as a compensation. I did some comparisons of three bedroom two bath to three bedroom one bath in the area. Sent over my work (roughly $1,000) and received an email back stating $300 would be a more appropriate amount. They do not care about their residents, but only the profits that they provide for their businesses. We have had too many issues for only six out of the eight month lease. Will not be using them again.

Phenomenal experience over an almost ten-year period. We had lived in Countywide's Village Terrace…read moreproperty (on Vandever) since late 2016. Derik (on-site property manager) was fantastic to work with, and when things went wrong - which they inevitably do at ANY property - he and Bill (owner) were on it like white on rice. Communication was great throughout, rent was competitive, and Bill/Derik were attentive to the needs of the ~40 unit community for both specific issues and big-picture concerns. The apartment itself wasn't the flashiest (ex. no dishwasher), but it had a good layout and it was well-cared for by the owners. We were more than satisfied with what it did have. I held off on this review until check-out was completed just in case it was a disaster. It was anything but! It could not have gone better and our deposit refund was also an extremely positive experience. Countywide's approach is exactly how a property SHOULD be managed. After 9 years, we only left because we needed to move closer to my newly-disabled father to help him and my mom in Poway. Otherwise, we would have stayed put. Even then, we were hesitant to leave; great management is hard to find (thankfully, the last two months at our new place have shown us our careful searching paid off and we've lucked out again, this time with a private owner). If we need to move again, I will check Countywide's website for managed properties first before starting a wider search. Make an effort to respect the unit, the community, and the management and you will get so much out of living at Village Terrace or a sister property of theirs! We did!

Our family has lived in our rental for almost four years and we've been extremely happy with our…read moreexperience. When we first saw the listing, we contacted Bill and he responded the same day. We were able to see the house that day and were approved to move in just three days later. The entire process was smooth and seamless, which we were very grateful for. Over the years we haven't needed to submit too many work orders, but when we have, they've always been handled in a timely manner. Bill consistently goes above and beyond to make sure things are taken care of. I've seen some other reviews commenting on Bill's personality, and that has not been our experience at all. He has always been kind, professional, and very straightforward with us, which I truly appreciate. I've previously worked for property management companies and have seen how poorly some can be run. Because of that, I can confidently say that Bill and his team have been the best property management company we've ever rented from.