Brought in a very good well maintained car. Low mileage for a minor oil leak. They managed to leave…read morethe car oil almost 2 qts. low after a simple gasket replacement. I went to add the missing oil the cap and entire oil neck came out stuck as if it were glued together. I've worked on cars all my life it takes a really bad non worker not to fix what they did. Left the engine cover loose to boot. And didn't put back a small cover the insulates a large group of wires that are now exposed to salty ocean air. Called to have it fixed properly and "Real" that's Re-al told her nothing much can be done. I called and he said they didn't do it. No point bringing it back. At this point someone there will just cause more damage. The place is in a ghetto. Obviously has ghetto employees. Picking any other sleazy place will work better. This guy was one of the more insulting people I've ever spoken too. Cannot stress stay away more. Too bad I'm forced to give it 1 star. Negative zero is more appropriate.

They overcharge & did not fix a simple problem after spending several days at the mechanic. After…read morepaying over $500, we will have to go to another mechanic

I can't say enough great things about this dealership, especially Carlos and Ed. They always go…read moreabove and beyond to take care of their customers. The service department is excellent, and I truly appreciate everything they've done for me. Highly recommend!

We purchased our 2019 BMW 330i xDrive three years ago, and unfortunately it has become an expensive…read moreand disappointing ownership experience. We have dealt with multiple issues, including the xDrive sensor, gas-cap release, and now the air-conditioning system. For a vehicle of this age and what we expected from BMW, the number of problems has been frustrating. After experiencing these issues, we started researching the vehicle and its BMW B48 2.0-liter turbocharged four-cylinder engine more closely. What concerned us even more was firsthand advice we received from a BMW mechanic. He specifically told us he would never recommend buying another vehicle with the B48 engine because of the number of problems he personally sees with them, and that vehicles with this engine make up a significant portion of the BMW service work he deals with. Hearing that directly from someone who works on these vehicles certainly did not give us confidence in keeping the car long-term. What really upset me, though, was the response when I explained all of these concerns to the salesman. He didn't seem particularly concerned about everything we had already gone through with the vehicle. His main response was, "What can I do to get you in a new car?" I wasn't looking for another sales pitch. I was looking for BMW and Circle BMW to stand behind the vehicle and acknowledge the experience we've had. If Circle BMW genuinely wants to keep us as customers, there is a way to make this right. Buy back our current BMW at a fair value that takes these issues into consideration and give us a truly exceptional deal on a new vehicle. We would consider staying with BMW if Circle BMW showed us that it stands behind its customers and is willing to earn our confidence and business back. Until then, based on our experience, I cannot recommend this vehicle or dealership.

Pros: N/A Cons:…read moreUnresponsive to online inquires despite numerous follow-ups via their website.

I was looking for a specific build, and, knowing it was in short supply, called around at many…read moreLexus dealerships near me. At most places, salespeople either weren't clear about the ordering process or kept pushing colors I didn't want. John Lucky at Ray Catena of Monmouth was a refreshing change. From our first phone call, he was friendly, attentive, and knowledgeable. Unlike many salespeople, John took the time to really understand my preferences and saw that I valued getting the exact car build I wanted over speed of delivery. He patiently and clearly explained the entire factory ordering process and answered all my questions, setting clear expectations to prevent surprises later. A few months later, the car arrived. Pickup day went flawlessly. John warmly greeted us and introduced us to the car. The paperwork was clearly explained and smooth. Another team member presented the warranty options and was also excellent. A third team member, who guided us through the car's technical features, was friendly and thorough. Overall, it was an ideal luxury car buying experience--transparent, attentive, and genuinely enjoyable--completely breaking the car dealership stereotype. We'll probably purchase any future Lexuses through John; the extra half-hour or so of drive was well worth it.

CAUTION - Mechanics destroyed my brand new Porsche. Either that, or their engines last four years…read more Bought here, brand new, in 2021 Last month I took it in to Porsche Monmouth for an oil change. Next day I had engine troubles. Porsche told me to tow it in. Sounded serious. They inspected, called to say "I am going to transfer you to sales to purchase a new one" Then explained either that or I can pay 40k for a new engine (6 figures for a car 4 years ago and it needs a new engine) Left me with no loaner and no car for two weeks. After complaints and letting them know that every mechanic I spoke with told me the mechanics here destroyed your car, and multiple calls to Porsche NA (who informed me they will do nothing to fix the problem) I got a loaner, then "we can take 5k off the price" HAHAHAHAHAH. Weeks later I finally had it and gave a more aggressive call and then they come back with $15k off a $40k engine replacement. They then suggest to try insurance. So my insurance totals my car, says the repair cost is more than the cars value, and now 4 years, tens of thousands in yearly maintenance and 100k later I have no car. Cherry on top - they are charging me a fee for looking at the engine they destroyed and charging me for towing my car in (after telling me the tow would be free) Really? Kick you while you're down after totaling and junking your car. zero accountability.

I would leave 6 stars if possible. I had the most pleasant…read moreexperience with the purchase of my Certified preowned Macan. My salesperson Anthony was so easy going and on his game. I had all the information I needed without pressure when I was making my decisions. The finance manager Gina was super prepared and the transaction was quick and easy with no surprises and no confusion. I would highly recommend Porsche Monmouth.

,purchased a 2017 XT5 IN CASH , get the car home and the TPS light comes on , 2 weeks later the…read moretransmission service light starts coming on , "sorry we do not check the vehicles when they come in" and its "as is" was the answer!!! so basically when they welcome you to the family only means if everything is ok otherwise is means you get nothing from us after 2 weeks of owning the car. Got It , Never again , selling the car to Caravan before I lose my shirt!!!!

From the very start, everyone was so cordial. We were almost 15 minutes late for our appointment,…read moreso I apologized to the gentlemen who guided us into our spot. He said, "Not to worry. Early or late you're always welcome here." I was really impressed by his kind answer Which really exemplifies the character of Gold Coast. We waited for our Lyriq's service and were most comfortable and enjoyed the beverage amenities. Thank you for your great customer service.

Had a great experience getting an oil change here today. I snagged an early appointment at 7:30am…read moreto avoid a long wait time and ended up finishing up around 9am. I worked with Mickey and he was friendly, efficient and worked with me to talk through recommendations that needed to be done on my car. He was awesome!

Bought a car through a 3rd party app Driveway at DCH Honda. Allegedly went through a multi point…read moreinspection according to CARFAX. Open the hood, dirty and no sign of any human activity. The car broke down 29 miles away. Driveway immediately returned my money. Not a peep from DCH Honda. No apologies, no attempt at solving the issue, absolutely no customer service at all. Avoid. One could argue that they farmed everything out to Driveway, but no excuse for falsifying a CARFAX report or allowing a car to leave the lot in an un drivable condition. Zero stars if I could.

Anthony's Auto Repair is an excellent one-stop shop. He greeted us when we walked in and he was…read moreprofessional and courteous. The ship is clean and well-maintained and has state of the art equipment. Anthony takes pride in his work and is honest and most trustworthy. His prices are fair, and he will go all out for you and get it done right. One of the best repair shops around!

I am extremely pleased with the services from Anthony's auto repair…read more I saw the previous reviews for Anthony's which lead me to this business in an area where I do not have a reliable auto mechanic. I was interested in purchasing a used Jeep Wrangler from the area and I had asked Anthony if he would do a pre purchase inspection explaining I don't have history on the vehicle and it is for my daughter who will be getting her license soon. Anthony told me he was busy and that he could look at it the next day and would bill for one hour of labor but it would be a thorough inspection. I was happy I brought the vehicle to him as he gave me a list of items that were concerns and what repairs would need to be made. Anthony was nice enough to give me a lead on a Jeep that he knew would be up for sale and offered to inspect this one as well. I passed on the first Jeep on his recommendation and brought him the second Jeep which did need work but was in far better condition. I ended up purchasing the Jeep and brought it to his shop, the necessary repairs were made for a fair price. Anthony has a clean shop and employs several mechanics who work full time and support their families with their jobs. The shop is absolutely immaculate which demonstrates that they take pride in their work and work conditions. Anthony's has been in business for Approx 30 plus years. Anthony gave me confidence to know that the Vehicle I bought for my daughter was now safe and roadworthy for her. It has been a few weeks and I am happy to report the Jeep runs great. If you are in need of an honest quality mechanic I would not hesitate to recommend Anthony's repair shop.

WOW. Avoid this place at all costs. If I could give this zero stars I would…read more These folks are just out to get your money. I reached out to inquire about a vehicle from them and spoke with their customer service online (who were nice) but was never able to get any questions answered as I needed to speak with sales staff. I then called in and spoke with reception who said that they could answer any vehicle questions as the sales staff were busy and would not take calls. If I wanted to speak with the sales staff I needed to go in person. I said that I was not local and getting this information was necessary before I consider booking a flight to look at the car in person. When I started to ask questions about the state of the vehicle, the reception staff became incredibly rude and argumentative. They said they could answer my questions but when I started to ask very basic questions like, have any recalls been closed, what maintenance was done in prep for the sale, was the prior owner a smoker, could I get a CarFax or equiv... I was hung up on. When I tried calling back I kept getting hung up on. I recommend you do not waste your money with this establishment as it is obvious they don't care about their customers. Looking online, there are complaints to the BBB and it is clear other customers are not happy with them. There are plenty of other dealers nearby (or online). Give them a try instead as I am sure any experience that you get from them will be better than what these folks have been able to offer.

i overpaid all of my savings for this 2002 honda civic (ALMOST 8000$!) thats had a million problems…read moresince day one. oil leaks, codes, bad CAT, bad struts, 2 cylinder misfires, a bad 02 sensor, doors not locking or unlocking, on and on. i bought this car 3 months ago and had a million problems. they helped me the third day with one minor one but than just after 30 days they said they cant help me and everything went wrong. than they gave me the wrong warranty information and claim they did give it to me and now my warranty is just about void because ive been contacting the wrong company about it this whole time trying to find my contract. this is the worst dealership ive ever had to deal with and will never recommend it to anyone DONT BUY A CAR HERE. i also reported on BBB if you want more of the story. scam shiesty car dealership. go to a real dealer or get ripped off. they will not even respond to me hence why im pursuing this through consumer affairs as well, i have a report from a certified shop that they sctually had their mechanic put an illegal cheat tube for this car to pass inspection as well that i found out yesterday. also never was told all this work was done or there was an accident at time of purchase. i will be reviewing this on every platform to make all potential buyers aware.

I experienced great customer service, but i was let down by the quality of vacuuming and cleaning…read more Things were still dusty, streaks on the outside. Floor and trunk still dirty. I was surprised. Driving by i see shiny cars and people moving but when i was sitting there waiting. One guy is working harder, rushing and staying longer at every car. The website has a different price then in person. Looks super nice but idk if im going to renew my pass. I Have dogs, a baby and a busy husband who likes to use my car. I need to make sure its clean for me since im taking care of everyone else. Just my honest take on this place. I would've loved for it to be a better fit especially being around the corner.

My ltruck since my gas money was stolen during my car wash . I was yelled at and was told I would…read morereceive nothing after I was being forcefully told I had to allow them to take pics of my car since I was making. a review I denied a extra cleaning because after my money being stolen and thr car not cleaned I dont want to ever go there again Iam a black lesbian I was the only one mistreated during the service by the workers and front staff

Are you looking for a personal touch while shopping for a new car? Come talk to Niquay Wise at Audi…read moreEatontown in NJ. I just bought my Q3 and this experience was beyond any expectation. Niquay will take care of every question for you and the experience was a total breeze. She was very thorough and gave me confidence to purchase on the spot. Niquay adds a personal touch to what could be a very stressful transaction. I highly recommend her services if you are on a market! Thank you, Niquay for all your help!

So on a previous review the GM said that I should reach out to him .Jeff Spilsbury …read more I did and of course he was useless not even aware there was an open recall on the Audi Hybrid SUV Q5 All he wanted was the vin number so he could reprimand those responsible for leaving a woman stranded on the side of the road Not once did he actually care about her in the 3-4 emails we exchanged. Be very aware of where you buy your Audi or for that matter any Penske dealer when it's evidenced that the GM is clueless as to what is going on under his roof