Did a beautiful job, would highly recommend, and was done very promptly and a reasonable price

I just picked up four men's dress shirts from Ocean Express Cleaners. The bill was $62. For a moment, I thought they accidentally dry-cleaned the guy wearing them too. I understand prices have gone up. Rent is expensive. Labor costs are up. The economy is doing whatever it is the economy does. But $62 for four shirts isn't inflation. It's a hostage negotiation. read more

After being a long-term customer, I'm saddened to write this review at such a low-level...I dropped off two dresses, super simple... Was asked "would Wednesday be fine", to which I said not a problem. I went in Thursday morning, waited 10+ minutes to be told the dress wasn't done but it would be ready Thursday afternoon. To "buffer", I went in this morning (Friday), waited 12+ minutes (another customer came in and out due to the delay) and was told it was at another location and was likely delayed due to stains...to which I responded: it's a NEW dress! So then they said the manager would pick it up and it should be available for pick-up in two hours (this was around 7:30am). THEN a VM was received a couple hours later saying "pick-up after 2". When I called back to confirm (little faith at this point), I was given a "laundry list" of excuses (pun intended) when asking for an appropriate discount and they initially refused to give any discount, and then extended a $5 discount...not worth my time to pick up for what was a $30 dress. The prices at Ocean Express have gone up exponentially, and the amount of time wasted, wasn't worth the hassle at this point. *Shifting to one-star review after reading the response and also the reviews of others. read more

Great service! Does a really good job with my dry cleaning and alterations. Been using this dry cleaners for years. Highly recommend!

Excellent option in Santa Monica for dry cleaning. Friendly service, quality work, fair pricing and, efficient turnaround. Thank you, we will be back! read more

First time customer here-- they did an excellent job deep cleaning the (many) old food and makeup stains off my blazers and dresses (9 items total). Everything came back pristine. Excellent customer service from the woman who runs the place. Overall, five stars! read more

Friendly, accommodating and amazing service. So many dry cleaners in Los Angeles price gouge and won't clean clothes and get mad at you for bringing soiled or messy garments. It's insane. Have nice clothing? Well you should pay more!! But so far, not at Ocean Express. Here, I presented pants my dog got ahold of, another cleaner refused to take and I have no idea why, this business said no problem and delivered immaculate trousers five days later. read more

As you can see from the photos, they pressed my suit jacket instead of steaming it, thereby destroying it. When I brought it back to them, they denied any wrongdoing. They gave me my $28.75 back, but this is a $625 suit I I now need to replace. I brought the jacket to a reputable drycleaner afterward and they said the damage cannot be reversed. read more

Ocean Express Cleaners - As you can see, they pressed the jacket to oblivion, causing irreversible damage - Sewing & Alterations Near Me - Santa Monica, California

I've been a coming here for years. Excellent service, great quality of work with dry cleaning and tailoring.

I wish I could give this place a much better review. The ladies that work there are so kind and I've had no problems with their dry cleaning service. Unfortunately, a sweater of mine was lost and never found. I had two pairs of pants hemmed and the pair of jeans were ruined by merely trimming the length rather than keeping the original bottoms and shortening the length (hopefully that makes sense). The other pair of pants that were hemmed quickly came undone. I had them re-hemmed and they continue to have loose threads. Their dry cleaning service is good and I acknowledge that I could have been more specific in how I would the like jeans hemmed but I do think that keeping the original bottoms is standard. I did not have to pay for my last cleaning as I requested not to in return for my lost sweater so that's a redeeming fact. I do not require any response or outreach as I've seen previous customers receive. Again, this saddens me to write but I needed to share my experience read more

After my friends convinced me, I decided it was worth the investment to get my rehearsal wedding dinner dress altered, so it would actually fit me and not be hanging off. I found ocean express cleaners by reading yelp reviews, I liked that ocean express had many reviews of satisfaction. I came in one weekday afternoon, was quickly measured and pinned and off I went. A week later I came to pick up my dress and it fit like a glove! It was beautifully pressed as well. Very happy with the work done here and the price was reasonable. Pictured is me in my dress (middle in white) with the end product. Before the alterations the top of the dress was a few sizes too big. It came out perfect! read more

Ocean Express Cleaners - My dress after alterations with ocean express (middle one in white) - Sewing & Alterations Near Me - Santa Monica, California

Oh my God, I love this place! I walked in off the street with an appointment at a coffee shop at the corner and my hoodie string completely pulled out. I asked if they had any way of helping me pull it back through the hood and Griselda, the owner, came out from the back and stopped everything she was doing. She told me to take my sweatshirt off, she got a safety pin, she got to work and less than two minutes later my hood and the string were back in shape. I'm not even a customer here and most people would have told me they were too busy. she's been here 32 years and now I'm gonna start bringing all of my dirty fancy clothes her way! Thank you Kenya for heading to the back to grab Griselda! read more

Friendly and excellent service! Ocean Express Cleaners gets out the toughest of stains and also does a great job with tailoring! Highly recommend! read more

My friend came here to dry clean 2 dresses she wore during my sisters wedding weekend. They ruined both dresses, the white dress turned grey and the other dress had more stains than she dropped it off with. They refused to acknowledge their mistake, they wouldn't correct it by covering the cost of the ruined dresses, and even worse they wanted to charge her for the "dry cleaning". Incredibly unprofessional and rude. In fact they told her "take me to small claims court." DO NOT GO HERE. Several similar reviews where they have ruined clothing and refused to take responsibility. Even in their responses you can see deflection. HORRIBLE ESTABLISHMENT. Accidents happen, but as a business you have a responsibility to make it right. read more

Griselda is authentic, honest and a talented seamstress. The clothes are always impeccably clean and ready for pickup when promised. Add to the cleaning quality Griselda has first rate tailoring skills. I trust her with all of my finest apparel. I've been a customer since 1991. I hope, health notwithstanding, to continue to be Griselda's client for many more years. read more

Tried to get a dress tailored here, they ruined the dress and then charged me for it.

Griselda is the absolute best! She helped me and altered my wedding dress. Great help, sweet, and super helpful. Will be coming back and 100000% would recommend. read more

Griselda is so sweet and accommodating whenever I take something to her last minute! I dropped something off late Monday to have a couple of pants altered, I just picked it up today and it fits me like a glove! Which speaks volumes of her skills considering I'm shaped like a potato! read more

To being a smile each visit is warming. Service and care is always shown. Delivery is on time and delivered. Quality cleaning and excellent pressing. Your crease in the pant is perfect. One and not two creases Ocean is a fine cleaner read more

I meant to write this weeks ago. I recently had a very sentimental piece of clothing dry cleaned here and I'm so happy with the results! It was a stained sweater that used to belong to my father and I was fearful of taking it anywhere because I didn't want it ruined. So I lived with the stain on it for years, while it just sat in my closet. Something told me to come here to get it dry cleaned before I gave up on the idea completely. COMPLETELY GONE! A coffee stain from YEARS ago that left me devastated is gone thanks to this wonderful place. And the woman there was so kind and professional, I felt like she knew what this sweater meant to me without my having to say it. Will definitely be back! read more

Great cleaners! I got a dress dry cleaned and pressed for an engagement party and they got it back to me promptly and perfectly. The staff is friendly and responsive. I will definitely be coming back! read more

I usually don't need dry cleaning services, but when I do, I go here. They get even the stains that you don't notice out! Truly amazing and very tedious work. Great customer service as well. Would highly recommend. read more

They make you feel like you're wonderful just for existing! Very accommodating. And their service is phenomenal.

Excellent service, excellent quality, excellent value. Best dry cleaners in the North of Montana area.

Amazing spot, great work, quick respond time, I love supporting the community. I dropped off 45 items, they had it all done in 3 days, clean and professional. They even helped me carry things to my car upon pickup read more

Nice lady but for $8 shirts I expect them to be exceptionally clean, and deodorized at the very least! Convenient for those who live in the area but when you have to overpay and come back twice it's certainly not worth it. read more

The location on the map is incorrect, Ocean Express is actually on 7th and Montana, in the same center as the new Chase bank and across the street from Starbucks. This is unequivocally the best place to get clothes laundered in the Montana area of Santa Monica. I couldn't recommend enough. Price is fair, and you don't have to mess around with coupons or bulk discounts, just straight up fair prices everyday. Alternations, Laundry, Dry Cleaning all come back perfect. Have a special request, she will accommodate it. Going on a trip? Let her know and she will pack your dry cleaning for travel. This is a life saver. Clothes come out of your suitcase looking like you just picked them up on hangers. read more

The woman here is absolutely beautiful inside and out! I had a dress that needed to be entirely resized for me by the next day. Since it was such a large job on a very expensive dress I was worried who to take it to. After searching for an hour online I called them up and she fit me in, even though it's an extremely busy time of year. I assumed that once she sized the dress we'd probably have to make a few adjustments but I was wrong, thank God. The dress fit PERFECTLY, she even had the bottom sized correctly when all I could do was tell her the size of my heel because I forgot to bring them. I'm so pleased. The price was very reasonable, especially given the rush I needed it in. read more

This place is very close to my work, so I decided to give it a try, knowing that it might be expensive because of the area, instead of going closer to my neighborhood. The woman is very nice and does good work. I had 7 items (6 tops and 1 dress) that totaled almost $50. I guess that's somewhat reasonable but I'll still be looking for the next best cleaner with cheaper prices. read more

I'll jump on the bandwagon of Ocean Express because it's the best dry-cleaner in Santa Monica, in my humble "knowing" opinion. Ever since I started taking clothes to a dry-cleaner there's always been something to find issue with and my review on Brown's Cleaners down the street would illustrate that point. But this place is the real deal! Griselda, owns this little shop, and is as gracious and accommodating as anyone on this planet. She's has a genuine smile on her face every time you go in there, which is unusual these days. No waiting, reasonable prices, and lastly, great service with superb cleaning. You'll not be disappointed! read more

You should know about this dry cleaner! Griselda does an outstanding job for shockingly inexpensive prices. LIke, set the time machine back to 1990 dry cleaning prices... She also does repairs! A rare bargain in this hood... read more

I took my sportcoat to 2 other nearby establishments, each time noting a blemish on the shoulder. First place told me when I picked it up, sorry we couldn't get it out. a month later, I took it to another who told me its a permanent stain. that was 6 months ago. I wore the jacket the other day at an event, forgetting about the smudge. Afterwards I took it here based off the reviews and a "eh why not feeling". I can happily report that the jacket was returned to me looking good as new. There might not be any coupons and they may not have a fancy storefront, but they get the job done. And quite frankly, when the competition proved not up to the task, she earned by repeat business with this one. read more

This lady knows her stuff. I've been to some fancy pants alterations places and guess what? I take items to her to get fixed when they screw it up, and she charges me like half of what those places did. Shirts are always pressed well and she has a steel trap memory. She lost one of my shirts once, I wandered in a month later and she says "I found your shirt." Sure enough there it was. Hey it happens. She runs an honest biz and is reliable. Can't get much better than that. read more

I was referred to Ocean Express by a friend who regularly uses the dressmaking services, and here I am now recommending her to Yelp users. She did a really good job on my formal gown and didn't cut corners to make it easier for her to do, like a rolled hem, which most other tailors don't bother to do because it takes more time. It was ready for pick-up on time. Her prices are in line with other tailors and dressmakers in the area, more than I'm used to, but the quality of the workmanship was worth it. I will definitely go back. read more

The place seems to be run by this really nice lady who is very helpful; especially when you need a rush job. The last place I went to had the bored why do I really need to help you look that most "service" employees have and for bonus points they lost one of my shirts. No problems here. Everything comes back nice, the price is right and it's always on time. They are really good at hemming up jeans too. read more

Great dry cleaner! I come here for my normal dry cleaning and am always highly satisfied. I recently came here to get my wedding dress cleaned and they did a beautiful job - put it in a nice box to preserve it. It was quite dirty when I brought it in and it looked amazingly white afterward. Service was $250. read more

Came here to have a bridesmaid dress pretty significantly altered in both the hem and throughout the waist. The nice woman had the dress perfectly altered in one week for $75. It looks beautiful and fits like a glove. Thank you!! read more

I tried a bunch of Santa Monica dry cleaners in the area before this one became my go-to cleaners. With the other dry cleaners I tried, I wasn't happy with the cleanliness of the items I got back. Ocean Express is friendly and prompt and my clothes always come back actually clean. I don't bother with other dry cleaners anymore. read more

Super friendly service, well priced and good work with both an alteration on a formal dress and dry clean.

It took many ruined garments to find this business. She is a very skilled seamstress that has mended the most cherished items in my closet. Love this place so much!!! read more