Pokémon box priced at $110 with sticker on box showing "$110", they charged me $130. When I asked…read morethem about why the higher charge they said they recently changed the price and did not have time to change the price on the box. I asked if they could honor the advertised price because legally California stores are required to acknowledge the advertised price and not allowed to charge higher than the lowest advertised price. The sales clerk and manager of the store both refused to acknowledge the price match/change and refused to offer a refund stating all sales were final. DO NOT SHOP HERE u less you want to get scammed.

Overpriced store. Customer service is unacceptable as well, I guess it is what it is. They have a…read moregreat selection but some of the shoes look off.

Good store with a nice selection and shows are high quality. Would recommend getting a pair here…read moreand the owners are nice as well.

Surprisingly small store but had good selection. Clerk was very nice, very helpful. SAS shoes are…read moreexpensive but last for many years.

Needed to exchange a pair of vans and LUPE helped me GREAT CUSTOMER SERVICE LUPE went over and…read moreabove to help me find another store that had my size THANK YOU LUPE for your help

WARNING!! DO NOT ORDER ONLINE !!! Given wrong sizes and products . The customer service is awful…read moreand the pain to try and return is absolutely horrendous. They claim to email a label that expires and I never got it . After reaching someone they sent me the label and advise I would need a printer to use it or pay to get it printed out . Cant exchange for new size . Cant return to any store. First and last time shopping WSS . DO BETTER !

Bought shoes off their website within 5 minutes of them posting them on their instagram and the…read morenext day they cancelled my order. They said they sold the shoe earlier that day. And when I let them know I never received my money back I was ignored

Sold some shoes, got a fair price and dude was straight forward. Would have copped some shoes but…read morehe was sold out in what I was looking for

I had never been in the store before and just stopped in to see what shoes Lucky Feet carried. Tina…read moregreeted me immediately and was very helpful. I bought two pairs of shoe that I absolutely love. Tina was wonderful to work with. I will definitely shop at Lucky Feet Shoes again.

I was greeted right away as soon as I walked in the door by Tina. This young lady is very…read moreknowledgeable about shoes. She had asked me about what I was looking for, she waited on me and size my feet. I don't know any other shoe store that does this kind of stuff. I don't even know if these kind of shoe stores exist besides Lucky Feet Shoes Store. Also, Sadia was very knowledgeable and her and Tina they're just exceptional and their customer service. If you're looking for a good shoe store this is a place to go in Seal Beach. I decided to get me the Hoka shoes. Considering I have back problems and knee problems and I walk my puppy twice a day. These shoes feel so light and they feel great on my feet. These are wide shoes and my toes are not feeling squeezed in. So if you have wide feet, they got a variety there for you too. Keep up the great work young ladies.

I'd like to thank Angelica for assisting me with my purchases today…read more She was patient, attentive, knowledgeable, and welcoming. She answered all my questions and concerns about plantar fasciitis and I felt comfortable with my purchases today. She brought out a couple of brands and sizes for me to try on and surprisingly I left with Hokas instead of New Balances and Birkenstocks, what I originally came in for. Thanks for everything, Angelica!

I had a wonderful experience at this store. I went in and had an assessment which was fast. The…read moreworker brought out several choices in footwear that would support walking. They took their time and was patient. Definitely recommend!

Emily was very helpful and patient with all of our questions even though it was near closing we…read moreappreciate how informative she was as well about t shirt recommendations that were being currently sold in stores

Worst Shoe Palace I've ever been to. The customer service is terrible, and the employees--mostly…read moreyounger kids--were extremely disrespectful and had no sense of customer service. I was standing right in front of the cashier waiting to be helped, and they were literally just ignoring me. I wasn't even acknowledged or greeted when I walked in. Definitely wouldn't recommend coming to this location.

A little pricey, friendly service. Wish there was more women high heels selection. Did find formal…read moreshoes on the clearance rask.

If I could rate 0 stars I would my bestfriend and I were shopping for shoes for her gender reveal &…read moreI had put the shoes I wanted on & my bestfriend was looking for someone to ask for her size . There was no one in sight so we went in the front with only one girl checking people out at the register . I waited until she was done cuz there was 4 people just talking to each other not working clearly . We asked the girl for my friends shoe size she said whatever we have there is what we have & so we ended up just paying for my shoes that I had on. She told me she has to check the shoes before I pay for them so I proceeded to take them off to show her & she didn't even inspect at them she jus opened the laces for less then a second . If she was gonna make me take my shoes off at least look at the shoes right . Idk it was questionable and the least she could do is look in the back to see if they actually had my friends size . It was just annoying also because the 4 people talking in the front were not doing shit lol . Customer service comes first if someone looks like there looking for their size be attentive . If I was a meeting go to the back or something because everything about the way it looked was unprofessional . Work on your customer service because from what it looks y'all are gonna work here forever and not advance with the way the attitude and service was.

Huge selection and very clean and well organized. The staff,…read moreparticularly Carmen, were so kind and helpful! Great prices, great selection. So much to choose from because the store is so big allowing for lots of different options.

I have made it officially known that I will never enter the Cerritos Nordstrom Rack. I let it go on…read morea previous visit when the store was a mess and the selection limited because it was a weekend. However, on a Tuesday I walked into the same mess. I went to the dressing room to try something on and the employee was having a conversation with a customer. She walked away and never acknowledged that I was standing there. When I walked to the dressing room on my own, she finally said I'll help you in a moment and she still didn't walk my way. It put me in a bad mood and I decided to not purchase anything from this location. While waiting for my daughter I was then followed by security. Rude employees and a store with a negative vibe. Seriously, this location is not worth my time. I'll stick to the LBX location.

I am giving it a 3 stars because this account needs to be updated to JD Sport. I believe the…read moreFinishline actually closed down inside Cerritos Mall.

December 30th at 11:48 I was in the store , I was rudely greeted by a woman named Angie that was an…read moreacting manager, she was very unprofessional, I didn't once be rude or anything then I talked to a different manager & there wasn't anything that was fixed .. I was going in the purchase something but due to the rude & unprofessional worker I had to remove myself , I pray theres a change with the people you hire or the hiring process because attitudes & rudeness should not be allowed. I've called customer service multiple times and no answer . I definitely would like to speak with someone