Great friendly service from Aron at Oil Changers Kapolei today for my oil change. Aron was very helpful and went through all the details not leaving anything behind. I highly recommend this place for servicing and oil changes. The entire staff was very friendly and welcoming. The service was fast and professional! Thank you to the entire staff at Oil Changers! read more

Another great experience with Oil Changers. An oil change with knowledgeable and friendly staff. They were able to do routine maintenance and oil change all while I was sitting in the vehicle. Great to be able to check off things on your to do list and not even leave the vehicle. read more

Well I'm back again and the service is second to none. They are the same "well oiled" working environment. I will continue to return. read more

Oil Changers - Oil Change Stations Near Me - Kapolei, Hawaii

Came here to get our oil changed on a 2018 Civic...showed up before 7am, waited over an hour....which is completely fine. We had no issue with the wait because we didn't have to get outta the car or anything, and that was fantastic! They changed the oil, and offered all the extra's.....which we didn't take at the time, because I had just gotten off a 12hr night shift...again no issue with them offering upgrades either! The issue is when one of the boys said "oh you're plastic under carriage is hanging, so we're going to add some screws for you." We said okay....but it didn't make sense to us because our under carriage had not once scraped....ever! And we drive to Kailua and back every single day. We got on the road and 5 miles later we hear something funny.....and then one more time....and the. We realize our under carriage is now dragging....never before, only after....it appears that when they said they were going to put in screws, they were actually taking screws out. Now our under carriage covering is all scraped! Not only that, I ended up late to work that night because we had to fix the problem! I definitely would not trust this place, which is sad because they came recommended to us! We certainly will NOT return. Oh, and they didn't honor the military discount because "sorry we need to see your husbands military ID, not yours." My husband was never in the military, I was! A simple look at my ID would show that I was the retired military member....NOT my husband. read more

My review just got deleted! Idk why. But do not come here. I did my oil change here like a couple months ago by some young boys. My dad usually does it but I figured I didn't want to bother him and I'd just eat the cost and go to a oil change place. But I just decided I wanted to start doing my own oil change to save money and asked my dad to show me how to do it and he goes under my car and says "hey your where's you underplate its missing!! I'm like WTF!! Also they screwed on the oil filter cap so Damm tight it was so difficult getting it off. It shouldnt even be screwed on that tight!!! Then I go to check my my air filter to wash it and I notice my expensive washable resuable air filter is gone and was replaced by a cheap dirty regular disposable air filter. And i know my washable resuable air filter was there last time because i put it in on myself a few months prior to going to the oil change shop and the car was not seen or taken to any mechanic shop so I know only I touched it. [[HIGHLIGHT]]I didn't even say I wanted my air filter to be changed and didn't even know they touched that, they should've said hey we are changing this, but no they were shady and maybe took it for their car!![[ENDHIGHLIGHT]] What else did they take off or not put back???? Check your cars people, they might take little things off and not put things back and pieces off your car might be missing and you'll never know. See this is what I hate, pure dishonesty and carelessness. Watch your cars parts they might be taking things off and you won't know until you drive off like me and months later find oh this is missing or where is this? At this point its too late too complain or say something because I know damm well there gonna be difficult and say hey we never did that!!! I know it was them becuase from my last oil change i never went to get my car service by any other oil change shop or mechanic shop! Never coming back!!! DISGUSTING SERVICE!! PILAU!! SHADY!!!! I hope the manager reads this and uses it to do better for their business and makes sure that who they are hiring they are doing quality work! I get they are supposed to be fast and are probably rushing but thats no excuse to leave parts off cars. Like I want everything that was taken off to be put back on just like anyone else would want for their car. Would those guys doing that oil change want parts taken off their car. No, im sure not. So why do it to others!! Very annoying now I have to buy a underplate part off ebay for like 60 dollars and spend another 70 dollars for a resuable air filter!! Ughhh!! They charged me around $110 for the full synthetic oil change. Now tack on another $130 dollars I have spend to replace for missing parts all becuase of their carelessness or stealing behavior!!! I'm so PISSED!!! I DONT NEED THIS especially in this type of economy!!!! I hope whoever took my resuable air filter is fricking happy and they get what they did come back to them!! Bachi!! Remember what goes around comes around. read more

I came in for an oil change and also let them know that my AC was smelling musty so they did a full inspection and showed me every step of the way what they were doing. They showed me what my filters look like (took it out in front of me) and suggested changing, even though I knew I was gonna do it, and when they were done with the oil change, they showed me how clean the new oil was. They even asked every step of the way, if I was OK with the price and the product. The service was fast and, the employees were very, very nice. read more

I love this place! It was hard to find a good, convenience shop at west side! I needed safety check and I found this place! I don't know this is because Covid-19 or not(next time I check), I can stay in my car whole time. I went there on Monday around 11am. I saw 2 lanes and there was 10-12 cars there. They are working on 2cars each lane so I waited like 30min in a car. Safety check was $25. And I was waiting for other car is done(in front of mine), I decided to do oil change. And they checked air filter during oil Change and it was so dirty and they changed them too. I can see what they do! And they are so nice and professional! I was so impressed! I saw what they did so I can trust their work so that's why I asked them other maintenance! Definitely I come back for my other car!! read more

It went quicker than I thought it would! Really young boys working though which got me questioning quality but they were nice and respectful. I did not have to get out of my car, which was a plus! I would go back again. read more

Great service and I didn't have to wait the whole day. They were also informative with recommending things for my car.

My go to for a quick and thorough oil change. Everyone is so amazing and makes me feel comfortable. read more

Oil Changers - The best place In Kapolei to get your oil done. - Oil Change Stations Near Me - Kapolei, Hawaii

Whoaa I get to stay in my car while they do the oil change lol. Neat! So I've been coming to this Fastlube for a while for everything my car needs and they're always SO nice (or I'm lucky and I come at the times when the awesome workers are here lol). Because of Covid, they closed the lounge but let you stay in your car during the oil change and idk about anyone else but I'm weird and kinda like it? I feel more assured in a way. I'm actually writing this in my car during an oil change at this very moment lol. In any case the service is great, I never have any issues with my car afterward, and they don't aggressively try to upsell things (but will politely ask). I will always come back for as long as they stay this awesome! Oh and just a note, I guess they changed their oil service to just "Oil Changers" recently? I kept googling Fastlube to see what time they close and nothing came up. A company called Oil Changers filled all the search results so I decided to just go anyway and hope they were open and then I saw the "Oil Changers" sign hanging up inside of the garage. read more

Oil Changers - Changin' muh owel - Oil Change Stations Near Me - Kapolei, Hawaii

I come here regularly for my oil changes and annually for my safety checks. They have great customer service and they're efficient. No unnecessary upselling! Depending on the day, because it's so busy and they may not have enough staff-- there can be a bit of a wait. So so worth it, though! read more

Oil Changers - The most convenient place for me to get an oil change. #inthebay - Oil Change Stations Near Me - Kapolei, Hawaii

Perfect spot to get an oil change. Sure the line is long sometimes but absolutely worth it. You literally don't have to get out of your car, they do everything you need including checking tires too. Best place for the price. The crew works like a well oiled machine ;) Thank you! read more

I always come to this location because I always a good experience. They are friendly and efficient. Went in an hour before they closed but never felt rushed. Employees were both friendly and even gave us more information about our car (she used to have the same car as us). Thank you oil changers Kapolei!! read more

We came by earlier today (Sunday around 10am) and it was BUSY! What impressed me the most was the staff's professionalism and aloha regardless of how hot it was, or how busy it got - they made this business shine. Trey went above & beyond - but looking at the other staff members in action I'm sure they do too. I truly hope the company recognizes these staff members, they were outstanding. When it was my car's turn, service was speedy & top notch. I highly recommend oil changers!!! read more

Waited in line for an hour just for them to do 3 cars. No sense of urgency whatsoever

DRIVE THRU OIL CHANGE! I repeat they do DRIVE THRU OIL CHANGE!! I had to take my car to be serviced. With all the craziness a pandemic brings, I was concerned of 2 things: are they sanitizing good? Are they even open? Luckily, they were open! Come to find out they were doing drive thru oil changes so you never leave your vehicle! I drove up was greeted by the workers and told to stay masked and in the car. They were able to do the oil change and check me in. It took less than 30 minutes and I was out of there!! Now bad!! I will definitely be coming back! Its affordable, its quick and service was stupendous! read more

WORST EXPERIENCE EVER! My husband went in for a simple oil change and we came out with a $1800 bill! They broke the oil filter housing! It's his work van and he broke down on a crazy highway. He was out of work for over a week while it was in shop. Now we're still waiting to hear back from corporate ‍ hopefully they can do right! read more

Oil Changers - Cracked oil filter housing - Oil Change Stations Near Me - Kapolei, Hawaii

Horrible experience! Costed me $1800 for a $50 oil change! Not recommended at all. Corporate is telling them to torque plastic parts together which cracked my entire filter housing! I broke down almost immediately was left with no oil. Luckily didn't do any other damage that I know of yet. Had to get towed read more

Oil Changers - Cracked filter housing from torquing - Oil Change Stations Near Me - Kapolei, Hawaii

Short wait, fast and efficient service. They were very kind and thorough. I just went for a regular oil change and they also did sort of a mini safety check making sure all my lights worked etc. top off all my fluids and put air in my tires. read more

Most quickest and efficient place to get a safety check. They have a dedicated drive thru line just for safety checks. Might take a bit to get thru the drive thru line since there's plenty people that go here but once your car is checked in you're probably out within 10 minutes. Don't even have to exit your car. Hands down the best place to get safety checks on the island. I made the mistake of going to the nearby Goodyear and now I'm stuck waiting for mechanics to finish their current job to get to doing my safety check which will take who knows how long. Good year on the other hand is a 20 minute drive from where I live but will not make the mistake of not going their again. 100/10 read more

Whoever did my oil change absolutely cranked the drain plug and am now unable to get it off with basic hand tools. Im never going back, should've figured with a "drive through" oil change. DO NOT GO HERE read more

This time it was an oil change. Last time it was an inspection. Both times it was a pleasant experience. Oil Changers gives your vehicle the time and attention that you deserve. It's a no nonsense experience that many people appreciate as evidenced by the line you have to get in to have your vehicle serviced. The staff is constantly in motion. They check you in; line you up with each garage bay taking up to two cars at a time; provide whichever of their services you are requesting; sign you out via your payment method; and guide you out of the bay with aloha. As nice as their service is, so is the staff. They genuinely appear to enjoy working with each other and with you. No sour attitudes to bring you down. Be good to yourself and to your vehicle, go to Oil Changers. Oil change with Synthetic oil is about $88 Oil change with regular oil is about $55 read more

I came to get my oil changed on a Saturday and surprisingly it was NOT busy at 10am. The staff were very quick and friendly. We got helped by Diane and Jojo. What a nice change of pace to see women working! I loved it. They made me feel comfortable and they were really good at explaining some minor issues with my car which they were able to fix that day. I love that you don't have to get out of your car. It was also surprisingly quick my service for oil change was. This was the third time my husband and I have come for service in the last 6 months (1 safety check and 2 oil changes) and never have we been pressures to add on any services we didn't want (or couldn't afford). Thank you Oil Changers Kapolei! read more

Workers are great! Very knowledgeable and they know what they're doing! Keep in mind this is a full time job so don't be hesitant to tip them or bring them a cold drink. Very awesome crew! read more

Usually this place is pretty good but more recently they have had supply issues and made service timelines and guarantees that it turns out they could not uphold. They were not up front in their ability to complete the needed services and have thus put me in a predicament that could have been resolved by booking an appointment with Honda had I know of their inability to fulfill the necessary services. Furthermore, their manager Crystal is what I like to call respectably smug. Says all the right things yet the attitude behind each statement has a smug and rude tone. They've lost my business which is sad because I do like how efficient they are with oil changes. Sadly, when your empty promises start to impact my time and money, the value is no longer worth it. Careful folks. Watch out for empty promises. This place is very limited on what they can do outside of an oil change. read more

This place is awesome, I love the fact that you can sit in your car as opposed to waiting in a cramped waiting room. Came early on a Saturday. There were three or four cars in front. The wait was reasonable. We went for a oil change and safety check. They have two bays and take two cars in each bay at a time, so the line goes by quick. The only downside is that we finished early and we had to wait about ten minutes for the car in front to finish before we can get out. For the quick and awesome service, this place still deserves five stars. Pro tip: grab breakfast or lunch and eat in the car while you wait. read more

Very friendly attentive service.. 3 person team of Hawaiian lady, Safety Check/ Oil Japanese man, and lanky Younger local dude work well together. They are friendly and smile. Went in for oil check and 30 min was done. Stayed in car the whole time.. will come again. read more

I came here for a safety check. I'm new to this state so I knew nothing about the safety check. I gave them my information and they did the check stuff and I thought everything was good. An older man came and asked me a few questions and then the younger lady came over and said "you're all set that'll be $25", perfect that was easy! Except she handed me everything folded and it wasn't until I left that I saw they failed my car because my tags are in my window. I tried explaining I had a hard time getting the screw to turn but nobody once said I would fail as a result. Had I known, I wouldn't have gone today and would have asked someone to help me get the tags in. They could have been more forthcoming and just said we're going to fail you today because of whatever and I would've said ok thank you for letting me know and my mistake. It was my mistake but to be sneaky about it and hand me a folded paper and not say anything that's just rude and unnecessary. Update: I went back today and it made yesterday even worse. Turns out the problem is I don't have front tags but I didn't need that in Kansas. Again, not one person told me that yesterday. They just failed me and smiled in my face without taking the time to explain what I wouldn't know being out of state. Really terrible customer service! read more

Went in for Oil Change. Response time was great. Service was the best. Employee Trey was outstanding. He provided the best customer service and advice, he is very knowledgeable. All employees there are great. Thank you read more

My first time getting an oil change. I arrived around 7 thinking they were already opened but the line didn't move until 8 am. It was very quick after that. I had a bit of trouble understanding the guy that was helping me out and I wish he had asked if it was okay to adjust the air in my tires (they were brand new and from Costco). They did their job and overall experience was good. The employee was very kind and not pushy with recommendations. Will go again for sure. read more

Trey did my oil today, was super efficient and quick. Also made me laugh and I enjoyed my change. He did an awesome job making the time go by fast. I wasn't thinking about how much I was sweating in my car and the time by the time he was done. Thank you Trey for making my day better! read more

This place is quick and yes dominated by women. I do both oil change and safety check here all the time. Been to the other locations but I still go back here. The lines can get long but sometimes it's not. read more

Great service, very fast and efficient! Easy to get an oil change, didn't wait too long and the process went smooth.

Got my oil, filters changed. I would have been done in less than an hour, but there was some dumb lady that was complaining the she should have been serviced before 3 other cars! Hello u left and came back and expected to be serviced! U left, so u got out of line u don't get to come back in line. Very good service only 3 people to do service and safety! Go early not wait last minute! Thank U oil changers will be back! read more

Oil Changers- Kapolei did not disappoint me. I'm so happy and absolutely satisfied with the service I received from the staff at Oil Changers-Kapolei. It was worth the wait in the long line to get my vehicle worked on. Every single worker acknowledge me, explain what was recommended for my vehicle. They all worked together as a team and communicated as a team. Most of all , thee most important part is all of the Oil Changers-Kapolei staff express humbleness. Not only to me, all the other customers there. Thank you Oil Changers-Kapolei for your excellent, outstanding, impeccable service! God Bless all of you! read more

Service was outstanding I was searching for oil change and called places in Kapolei and Waipahu on the last Saturday of the month and no luck all busy so I called Waipahu oil changers and the person over phone very nice and helpful so I was able to get In Right away, very professional also expert Sevice. She was able to go over everything with me and made me feel at ease that an expert got it done. Mahalos for awesome experience and service will be back again. read more

Went in for a Safety Check. Both Techs were pros and with positive attitudes. Service was fast ~30mins. Thank You! read more

Praise the Lord Kapolei has this location! By the way, their sign still says Flagship Fastlube but I guess it has a different name now Amazing and convenient and safe drive through service for your car! I hate getting things done for the car like getting a safety check or oil change or maintenance. Even getting gas for me is such a chore! That's the reason my first sentence was Praise The Lord because I have many reasons today why I am glad I came here to get my safety check: * Drive through services for your car including safety check, oil change, and even paying for your services! Wow I didn't realize I could stay in my car the whole time that was great! It's safe because everyone including you wears a mask and you never have to leave your car * My family & I have been coming here to the kapolei one for years so that says it's dependable & reliable. I've gone to other flagship fastlubes like in Aiea and they were nice but the safety check guy wasn't there when I went. * Excellent customer service - especially from Diane today, wow. Customers don't have to worry about someone cutting in front of them or anyone going before them if they came first, etc. Diane smoothly spoke to each & reorganized the more than 30 cars that were all arriving in the order that they arrived. Making sure each customer felt at ease while redirecting each car and to keep order so that everything could be done efficiently. The rest of the staff is busy being productive & also friendly if you need to talk to them. * Uncle Woody is the best person to do your safety check, he knows his business, very knowledgeable and efficient! I won't go to another place for my safety checks other than here read more

Went to get my safety check at the Kapolei Oil Changers, the guy was super nice. The only problem there is the 2 lanes they have. 1 lane is designated for the car wash & the other lane was for oil change & safety check. There were 4 cars ahead of me for their oil change so I had to wait until one car was done so the other could drive up until I could get to the lane for the safety check. They have the lanes coned off so I couldn't go into the car wash lane to get to the safety check lane. They need a better system. read more