Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

Joel assisted me today and did the state inspection ($18) Service was prompt and professional!…read moreThere were only two people working today so I'm grateful service was quick. They handed me a number and called it when my car was ready. I was in and out in 15 minutes!

LADIES, AVOID AT ALL COSTS! PREDATORY PRACTICES!! I REGRET COMING HERE SO MUCH!…read more I brought my car into Mario's Inspection Station last summer because my AC was only working on the highest setting, was making a loud noise, and was leaking. I stopped at Mario's because I pass by it every day on my way home. I had already been dealing with this issue for some time and had previously taken my car to another mechanic up north. Since that shop was out of the way and Mario's had great reviews, I decided to give them a chance. I pulled in, and the owner came out, told me where to park, took my keys, and said one of his mechanics would take a look at it. I went inside and waited while they inspected the car. A little later, the owner came back into the lobby and told me they had added Freon and that there might be an issue with the control switch and condenser. He said they would need to order parts and continue looking into the problem. Then he handed me a bill for $360. I was completely shocked. Mind you, I had already had another mechanic add Freon to the system just a few months earlier. I was not expecting a bill anywhere near that amount. What upset me the most was that nobody consulted me before performing the work. I never gave consent for them to add Freon. Had they asked, I would have told them that Freon had already been added recently and that I wanted to understand the issue before spending hundreds of dollars. The owner told me the Freon charge was fixed and that the remaining $160 was for diagnosing the problem. He could tell I was visibly upset. He walked me out to my car and tried to reassure me that they were going to fix the issue and that the $160 diagnostic fee would go toward the repair. He told me he would order the parts and call me the very next day. Well, guess what? He never called. Not the next day. Not later that week. Not ever. I never reached back out because the entire experience made me feel so icky. I felt uncomfortable, frustrated, and honestly taken advantage of. So I drove around for the next year with my AC STILL broken. Fast forward to now. I finally decided to do my own research and figure the problem out myself. After watching a few videos and reading up on the issue, I discovered that the likely culprit was the blower motor and blower motor resistor. I ordered the parts on Amazon, spent less than $50, and fixed it myself in about 15 minutes. So after charging me $160 for a diagnosis (a wrong one at that), never following up, pumping freon that was unnecessary, and leaving me with the exact same problem I came in with, I ended up solving it myself for a fraction of the cost. Ladies, please do your research before handing over your keys and your wallet. My experience here was incredibly disappointing, and I would never return.

My car wouldn't turn on, even though I had a new battery. Must be the starter, right? I had it…read moretowed in and dropped off my keys. *Do wear a face mask! They forgot to tell me when I called to make my appt.* Received a call later that they couldn't replicate the issue and it was available to pick up- no charge as the car had turned on just fine. My neighbor's son takes his car here and I'm definitely bringing mine here in the future! Highly recommend.

I've only taken my car here twice. They are always honest with me and fairly priced. I don't feel…read morelike I get overcharged or scammed when I'm there. I've even talked to them about future cars I've wanted to purchase and they have given me honest answers about their maintenance and problems. They are only open M-F 7-5 so you have to drop your car off first thing but they respond with your quote by text and email.

I came to Mobil 1 for an emission inspection. There was no wait time and the mechanic immediately…read moretold me to pull up my car. There were two men outside, one was a mechanic and the other was offering to wash my car after. They were very welcoming and inviting. I came with my dog hoping that she wouldn't be a problem. They were very welcoming of her as well and even invited us to sit inside. Inside there is a barber shop! The price for my emission test was $15. At the end of my service, the mechanic gave me recommendations for my car. I did not get any extra services since I was in a rush, but I appreciated that they took the time to check on my car more apart from the emission test. I have been coming to Mobil 1 since before I could drive, and my parents have always really liked this spot. I'm happy to see the service is still as great as when I was a kid.

This is a great neighborhood business with a great team. The lobby has a barbershop which is a cool…read moreoperation and a heck of a mashup.

Could not possibly recommend more highly! Look no further for guidance and service…read more Have a lightly driven + very well maintained 6-year old Subaru with just 45k miles on it. Subaru Dealership sent a "courtesy video" upselling all kinds of suspension related issues - sway links, tie rods, control arm bushings etc. Quite an upsell ambush with zero clarity on magnitude of issue. Took it over here expecting/willing to pay a lot to have them assess it - but they nicely DROPPED EVERYTHING to come out, crawl under the car in the parking lot, and tell me I shouldn't worry because it's still in great shape, and clued me into what to lookout for. I know where I'll be coming for all future car service going forwards. Truly outstanding stuff - big for trust and awesome communication.

As somebody that is new to Austin, I was very concerned on what shop to go to for my brakes. John…read moreand Justin the owners both took the time to explain what was wrong with my rotors & brake pads and were very quick with Service as well. Honest and Affordable. Highly recommend!!!!!!!!!!

Excellent service, drove through and done in 10 minutes without exiting car or AC. Highly recommend!read more

Fastest, most efficient, and cheapest auto inspection I've ever had. Seriously had no idea it could…read morebe this reasonable and easy. I would gladly drive at least 20 minutes out of my way to get my inspection done here every time.

I brought in my EV (2018 Nissan Leaf) for an air-conditioning system that was not quite up to 105°…read moretemperatures outside. They checked the Freon charge, which was low, and added Freon. The AC runs much better now. They also offered to do some other things, but some of them (like the cabin filter) I replaced myself to save money. I was in and out the same day, and I think the price was fair.

Did a stellar job changing my daughter's car performing an oil change. This was my first time…read moreusing Dave's and I must say I was impressed with the customer service and the value. That being said, I will take it back for other work when it's needed.

Well, we were shocked that these guys made it right! Specifically Justin the assistant GM, who…read moreperformed a repair at no charge to restore the car to how it was before the regrettable incident. (Originally the crew broke not just the dipstick, but also the dipstick tube that supports the dipstick and enters the engine block.) Justin's work was fast and sure; another mechanic verified it. I give him 5+ stars, but since the original visit was so bad, I have to average it out to 3.

Fast, polite/friendly, didn't give me the hard sell on additional services, didn't make any…read moremistakes with the oil change. For an express oil change place, that's all I want. Like most express oil change places, availability of state inspections on a given day is unpredictable. This location is great because if they aren't doing inspections, you can roll a few blocks north on Guadalupe and hit up University Car Wash and Inspections, they're always ready to rock.