Battery: dead Schedule: busy…read moreAvailability to take car to dealer: no Mobile service needed: yes Prymo did a fairly primo job for me. My car, like many cars that are on the market today, has tons of bells and whistles, so adding a battery means doing a reset and reprogram. Guess what? I don't have the tools or the knowledge on how to do that. Could I change a battery many years ago? Absolutely! Could I change a battery now? No way... That's why I needed someone with the tools, the know-how, and the availability. I put in a request via Yelp to get a project started, and Prymo was the first to respond and had availability the next morning. They sent a tech to my house, he quickly diagnosed that the battery had no charge left, even though I had a jump the day before, and he commenced replacement. I didn't have to do anything other than do what I usually do, which is work from home. Fast-forward a half-hour and the job was done. I had a new battery, the tech had reprogrammed everything to its proper state, and he was on his way. Prymo accepts debit and credit, though a credit card purchase will come with a 3% charge, which is very fair since that's what the banks stick to the business. It wasn't cheap, but most of the cost was in the actual battery itself, which came with a five-year warranty. Great response, simple to navigate and schedule, and the tech was professional and skilled. Great experience and highly recommend if you're in the same situation.

From the owner: Prymo Automotive Service Inc is an automotive repair shop that offers an mobile mechanic service…read more(meaning we come to you). We have over 20 years experience in the industry and ASE master certified mechanic. We are a small family owned business based out of overland Park that take pride in it's quality of work and customer service.

I've been going to this mechanic for years, and my wife's family has trusted him long before that,…read moreand for good reason. He's the kind of mechanic you hope you find but rarely do. Straightforward, fair, and honest. No games, no upselling, no "mystery problems" suddenly showing up out of nowhere. He explains what's actually going on with your vehicle and fixes it right the first time. Pricing is more than fair, especially considering the quality of work. You leave knowing you weren't taken advantage of, and in today's world, that's worth a lot. Whether it's routine maintenance or something more serious, he takes care of you like family. Hard to find someone this trustworthy in the business, and I won't take my vehicles anywhere else.

Honest is the truth. The guys wont up-sell you on anything unecessary ever. Been using them for my…read morebusiness/personal vehicles since around 2020 with no issues. They're very upfront, honest, and affordable in my opinion. Turn around time is usually pretty good even though they always seem to be very busy. Skip the dealer if you can and go here.

The AC went out in our 2018 Acura MDX the weekend before it got HOT in kc. We knew we needed to get…read moreit fixed and quickly. Enter Tom's. First thing they answer the phone so kindly and ask the right questions. They have full transparency pricing. They fixed our air in a day by replacing our compressor. When we took it home that night it wasn't working quite right, so they took it right back and even loaned us a car! They had it back to us the next day and it's working perfectly now. We look forward to using Tom's in the future and recommending anyone else to go there. They were kind, honest, efficient- can't ask for more than that.

We have been back again and again. Love this place. They do honest work with quality parts. They…read moreare worth the wait.

I've been a loyal customer of Stroman Tire and Auto in Olathe, KS since 2023, impressed by their…read moretransparency, honesty and customer service-focused approach. Craig and Jake provided outstanding service, exceeding my expectations with their professionalism and attention to detail. Highly recommended.

Maurer Tires staff was exceptional. I made a reservation. They were polite, very fair priced and…read morequick.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

We've had service done on my 4-Runner and my Ram truck. They are very knowledgeable and friendly…read more Fair pricing and fast service. We won't take our vehicles anywhere else.​ Highly recommended!!!

Honest, reliable, and friendly. I had a great experience at Lenexa Automotive and felt that they…read morehad my best interest in mind. I wasn't up-charged and they gave me a clear and solid breakdown of everything I needed to know. very professional and I'll definitely be back!

The people at Lenexa Automotive are extremely helpful. In town on business from SC when vehicle…read moredeveloped heater coil leak these people took care of me right away with excellent service.

I really wanted to love this shop based on their seemingly perfect 5-star rating. Service Advisor…read moreBrandon was excellent - professional, communicative, and the only reason this isn't a 1-star review. However, the pricing is simply "stratosphere" high. It eludes me how some comments indicate "fair pricing." I paid over $200 for a diagnostic ($80 for an initial inspection and an additional $119 for a cleanup/secondary inspection) just to identify an oil leak which was part of 4 additional leaks but the former was the lesser of the 4 evils. The issue turned out to be a bad Rear Main Seal which they came back at $4,300 based on 20.3 hours of labor. The explanation was that the engine and transmission both needed to be removed. After spending an afternoon consulting several other reputable shops, the highest quote I received was $2,750. Here's the kicker: On a hunch, I called a dealership to see how close they came to their price. How close? The dealership quoted me $2,901.05 out the door. By the way, all shops confirmed that a full "engine out" procedure is not the industry standard for this seal replacement. And even utilizing the latter method, the highest bid was for 16 hours. And yes, I shared with all shops and the dealership I called that my vehicle is AWD. Quotes for spark plugs ($450+) and O2 sensors ($1,100+) were equally jarring. While I understand shops have overhead, these prices felt like absolute highway robbery compared to market rates for the same OEM parts and repairs. I appreciated Brandon's transparency, communication, and calm demeanor, but I cannot reconcile the costs here. With these prices, I am honestly at a loss at their perfect 5-star reviews. I'll be taking my business elsewhere.

If you are looking for a good mechanic in the Olathe area definitely give them a visit. I recently…read moretook my 2009 Toyota Camry here for an oil change and vehicle inspection. They made the process incredibly easy didn't try to upsell or try to attach on any services that I needed. These guys are honest, professional, and do great work. They have specials for oil change and easily one of the most affordable places to go in Olathe.

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.