Rarely does one get to observe a sociological case study in one afternoon. A group of families, strangers, forced into a crucible of frustration... alliances were formed, relationships born and lost, and at the end of it all, somehow, miraculously, lunch was served. We had high hopes, came in at noon for lunch, it was pretty busy but there were several open tables. We were immediately seated on their very nice patio. The gentleman who seated us took our drink orders and promptly delivered them, my son even commented on how great the service was... perhaps that was where it all went wrong, the hubris of speaking what should not be spoken, by voicing our hopes they were somehow dashed. Then we waited. Three times, groups of eager customers arrived and were seated and had their orders taken while we waited. After 10 minutes I tried to flag down any member of the staff as they actively avoided eye contact. What had we done to become outcasts? We felt like reporters on Twitter who had one too many times made fun of Elon's hair plugs and became pariahs, no longer welcome. Finally a waiter headed in our direction, only to stop at the table beside ours, a family of four who had arrived about 10 minutes after us. I was unperturbed by the breach of protocol that occurred by their order being taken first, filled with hope that this meant we were next and our time was soon... no such luck. The waiter came and went, and it would be another 10 minutes before our turn to order would come, and an unapologetic waiter would casually take our order and vanish back inside. If I'd known then that this was the beginning, and not the end, of our quest for nourishment, I may have cut my losses and left. Alas, time is linear, and there was no way of knowing that our order of a BLT and a Tuna Salad Sandwich would spend another hour on its epic odyssey from the Old Susana Cafe kitchen to our table. But what an hour that was. I had not known when we were seated, but the couple at the table across from us, likely teens when they arrived, but now wizened young adults, clutching hands as they lay their heads on the table next to a half-empty forlorn glass of pink lemonade, had been waiting for their order for some time before we'd arrived. They had laid there so still, I hadn't noticed at first. Their waitress came and offered an apology, and the young man opened one eye in acknowledgement... it was apparent they had done this dance before, and were destined to do it again... so resigned they were to their ennui that they seemed almost indifferent as to whether or not the promise of impending comestibles was the truth or a lie. Then an argument broke out at the table next to us, the patriarch of the family had reached his last nerve, his patience had evaporated much like the half glass of lemonade at the other table must have. His wife indicated our table and tried in vain to explain that while yes, they had been waiting some time, we had actually been there first and had ordered after them. Her observation only stoked the flames of anger, the service, what there was of it, was unacceptable. He raised his voice, pleading with passing staff for an explanation... none was forthcoming, and as his family plead with him to calm down, he lost all reason in a cloud of hunger and anger, accused his own kin of throwing in with the staff, and stormed from the patio never to be seen by us again. At this time my son and I began to wonder if perhaps our lunch was now in the hands of probability. True we had ordered it, and it appeared that the order had indeed made it into the bowels of the restaurant, but what unimaginable horrors awaited behind that swinging kitchen door? Were there 100,000 monkeys staffing it, in the hopes that if they kept throwing in tuna, bread, bacon, and tomatoes that eventually the orders would come out? Had they mistakenly left a typewriter in there, and kept receiving the works of Shakespeare instead of the much needed lunch orders? The mind reels at the possibilities. An hour and 16 minutes after we had arrived wide eyed and optimistic to be led to our table, our sandwiches finally arrived. At any other time they would have been rated mediocre at best, but much as in travel, the journey somehow makes the destination more meaningful, here at Old Susana Cafe we had watched the entire human drama unfold before us, and our respite made the food all the more pleasurable. Perhaps there is a method to their madness. As it is, I will end this review with my son's summary of the experience "Old Susana Cafe is a good place to come to eat at if you are full." read more

Love this place. The greatest breakfast in the America. Food is great and the customer service is always on point read more

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If you want brunch, and feel good home cooking try Old Susana Cafe. It's been around a long while, and the neighborhood following is lovely. The staff are easy going and friendly. The BLT is delicious, and the fries are yummy too. Take your pick, and coffee is refill. read more

I love Santa Susana Cafe! I've been coming here for years! Very friendly staff and atmosphere! Always great food too! Love the decor! I feel so comfortable eating here! Definitely one of my favorites in Simi Valley!! read more

Great service every time. Food is always delicious. Wonderful outdoor patio seating; very family friendly. Owner always greets customers and makes us feel welcome. You can't go wrong. read more

We have been we've been wanting to try, Old Suzan's Cafe for sometime. I took my family there on Sunday morning. They were quite busy as to be expected. The service was excellent I never had to wait real quick for our server for a refill on my coffee. They were always right there. I tried the eggs Benedict with crabcakes, which is quite tasty. I would recommend it or you can even get the eggs Benedict with smoked salmon. There is like four kinds of breakfast potatoes my daughter had a breakfast burrito and said it was delicious. My grandson had a breakfast sandwich with bacon eggs, and tomatoes with cheese. It also was delicious. It's definitely worth the wait and we look forward to come back soon. The food is excellent. The service is outstanding. read more

Today my friend and I dined for breakfast at Old Susana Cafe after an early morning hike. Our waitress was Wendy. Omg, she was so amazing and sweet. Wendy went out of her way to make us feel at home. This included making sure we had our food the way we wanted it. Got d was also yummy. Staff at this establishment were wonderful. Definitely a place we would enjoy going back to. read more

This is our go to breakfast spot! Bonus that it's so close to us know. My go to order is the chili omelette, keeps me full till dinner. For lunch they have an awesome turkey club sandwich that's huge and can be shared. Customer service is excellent. read more

Don't waste your money. Three egg omelette was more like two. Spanish sauce had no flavor Ordered Home fries and got hashbrowns way over priced won't be ordering again. read more

Nice, cozy outdoor patio with an extensive breakfast/brunch/lunch menu and friendly service! Friends and I stopped by after a 6-mile hike nearby. We were tired and hungry, but got lucky to get a large table out in the patio as soon as we walked in. We ordered a bit of everything brunch; chicken and waffles, pancakes, omelets, biscuits and gravy, you name it. I got the Valley Omelet which included avocados, bacon, mushrooms and Swiss cheese. Got it with a side of fruit, but you can opt for hash browns or home fries with a side of bread of choice. My omelet was delicious and large, and other friends' meals looked great as well. Parking is plenty in the lot. Only one bathroom available for the entire restaurant, but it was clean. read more

Love the restaurant. It's a favorite for me and my hiking friends! We are teachers who get together for down time outside of the classroom. The outdoor patio is a perfect place to share breakfast after a good hike! read more

The old San Susanna Café is tucked away just below the Santa Susana mountains at the end of crooner. I have been going there for years, savoring the wonderful food that they serve believe it or not. I think they have one of the best hamburgers in town. read more

We decided to try it one Saturday after sports, the outdoors ambiance is nice specially because it's quiet and close to the mountains, gives it a nice old town cafe feel, we were greeted immediately and they brought our drinks pretty quickly. We order a standard eggs sausage bacon potatoes breakfast and it was ok, sausage and bacon weren't as flavorful, the pancakes were very good, in the end is what you like, and if it is a local favorite good, I'm likely to come back for the pancakes read more

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Just had the best pancakes, light fluffy and filling. If your a pancake snob like me this is the only place I've found in the area that knows how to cook. read more

Met some family at this place and part of the reason we chose it was that it was a local business that had an outdoor patio for our dogs to join us. The parking lot surrounds the restaurant and it is really easy to find. The patio is very comfortable and has a lot of fans to circulate the air to keep you cool. There is a lot on the menu and they serve breakfast all day, which is a plus for me as I don't get to eat breakfast types of meals very often. I ordered the Wagon Wheel mostly because it has 2 pancakes, 2 eggs, 2 strips bacon and 2 sausages. Can't go wrong with that combo. My wife ordered the BLT, which I heard is very popular here. The server was also very cheerful and efficient. The others in our party ordered the tuna fish on white bread and a Western omelet. All orders came out in about 10 minutes and ours was very good. We were even entertained by a crow that landed on a nearby table. It grabbed a jelly packet and pecked at the foil cover until in got in to eat the contents. It is a very good, laid back, family restaurant that has been around for many years. I always try my best to support local small businesses. read more

Old Susana Cafe - Blurry pic of the Wagon Wheel - American Near Me - Simi Valley, California

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The food was good the service was friendly and the ambiance was very peaceful Overall it was a good experience read more

Old Susana Cafe - Chicken Fried Steak N Eggs Breakfast - American Near Me - Simi Valley, California

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I have been going there for many years. But lately they have been ripping off the customer. I Ordered the two eggs and four pieces of bacon breakfast. They charged me extra for the beacon, which was suppose to be included, and only brought three pieces of beacon instead of four. I called them out on it, and the server said she would check it out, but never returned. $40 bucks for two eggs and not so great potatoes, and my wife had an omelet with some not so great fruit. I DON'T THINK SO. read more

Food is good, but nothing special. Honestly Dennys is better. Service is friendly though

I love this old Simi institution. SSC is a staple here in Simi Valley. When I was younger my friends and I would wake up hungover from going out clubbing the night before and head to SSC for a traditional diner brekkie. These same friends, now with our husbands, and I meet up to go have breakfast. We love the food, the friendly, familiar staff, the location... five stars and A plus for SSC! read more

Old Susana Cafe - Waiting for breakfast - American Near Me - Simi Valley, California

Visiting family and friends and found this Cafe. I ordered the traditional Mexican breakfast and it was delicious. The staff was very friendly and patient with us because we couldn't decide what we wanted to order. The restaurant was very clean. It didn't have music blaring. Definitely going back when in the area. read more

Old Susana Cafe - Traditional Mexican Breakfast with a side of jalapeños - American Near Me - Simi Valley, California

Went there when it was slow with a friend, they let us sit with her dog in the outdoor section. Great Service, Great food, good prices read more

Visited yesterday morning. I ordered the Wagon Wheel and everything was good! I especially liked the sausage!! My friend enjoyed his "create your own" omelette. The service was great. Every staff member was friendly enough and very attentive and always kept my coffee cup full!! It's a nice restaurant with good food and a simple Western atmosphere, where you can focus on your guest and have undistracted conversation. read more

Came here for the first time for breakfast this morning. My Dad comes here weekly. Got here about 9:30 already pretty busy outside. Server very was quick and efficient. Nice shaded area outside, but lots of flies. I had the valley omelette, it was huge but very bland. Hash browns abs sourdough toast were good. Dad had corned beef hash and poached eggs, he loves it! Our other two guests had omelettes as well, but only ate half. Wish they could put some salt in pepper in the omelette but whatever. Parking lot is small so come early. read more

Great place to go if you want to sit in the dining room and look at the historic photos. Someone told me they have food too, but we never got served, so we left. My friend and I went there at about 11am on 11/5. We walked in and there was a table of 3 guys waiting to order and a table of 2 guys who were finishing their food. A dark haired waitress was standing near the kitchen window. She told us to sit anywhere we liked. We sat close to the 3 guys table. We got water about 10min later. The waitress took the order of the 3 men, and dropped off our menus. We sat there for at least 15-20 mins. The 3 guys hadn't gotten their food yet and then I realized we still hadn't even ordered, nor had we seen the waitress again. We walked out. read more

This cafe is a staple in our neighborhood. The food and workers never disappoint. I can say you will not walk about hungry, the portions are generous. I recommend the Tuna Sandwich or Tuna Melt for lunch. Their mimosas are also a treat with the perfect amount of OJ. I love coming here especially because they're super pet friendly even with a secret dog menu. Will be back soon! read more

Old Susana Cafe - Tuna Melt, Mimosa, and Burger - American Near Me - Simi Valley, California

Had this little quaint cafe on my Simi Valley list for quite sometime now (since we moved here from Long Beach almost two years ago). I think I compare almost every breakfast joint to every AMAZING place in Long Beach and even the mediocre places. The place is dripping with history and I do like that. There are vintage pictures of Simi Valley with captions that tell about the settlers in the town many years ago. The dining area boasts a hutch complete with ceramic rooster similar to what perhaps my grandmother had in her own kitchen... very kitsch. The little ones got grilled cheese sandwiches and the big kid a French dip. The fries were actually super good, crispy and flavored with "what did I overhear from the kitchen?" Lawry's Season salt...? Yum yum yum... trying to keep Keto, so just had a bite to taste. The French dip steak was tender and au jus a little bland, but my son devoured it. Sometimes I feel like teenage boys don't get to say what they like or don't like as they are prone to never taste their food anyways (just bite and swallow) LOL! It's funny, because I barely remembered what I ordered. Oh yeah, the Tri-tip omelette. Complete with onions and peppers, the egg was overdone, there was too much cheese for my taste (and I LOOOOOVE cheese) and the meat was barely noticeable. Also the omelette lacked ANY flavor whatsoever. I was starving, but I didn't finish. I saw someone order the Mexican breakfast and it looked pretty amazing... I will definitely go back for indulge days and get some fries, and perhaps a special plate. An A-Ok joint. Outdoor and indoor seating. Private parking lot. Cash or credit cards. read more

Old Susana Cafe - Menu - American Near Me - Simi Valley, California

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Really awesome wait staff and bussers. They are great about getting your drinks right away. We went on a Sunday morning and it was packed. We were seated immediately but we're told 30 minutes to get our order because of backup. Which was fine. It ended up being 1 hour to get our food. Quality of food is great. Quantity of food is large. I had the Eggs Benedict and my son ordered the Wagon Wheel. Downside to sitting outside, against the parking lot wall, is people smoking both cigarettes and pot with smoke and ashes coming over the wall. The waitress offered me a new plate, due to the ashes. I would be grateful if the owners would post signs on the wall, next to where there's seating, so there's no smoking. It really ruins your meal! Another time we were there, a man took a pee in the bushes next to our table!!! read more

Old Susana Cafe - The Wagon Wheel - American Near Me - Simi Valley, California

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Wonderful! I have been reading about this place and we were on our way home one Sunday morning and stopped in. I was happy to see they had a large patio, with a ton of seating! Its so nice sitting outside in the morning! Our server was wonderful and really helpful since it was our first time there. The food was great and the atmosphere was wonderful. We look forward to going back more often. read more

It hurts my heart to have to write this review, only because I know the family story behind the restaurant. However, this place is actually awful. As soon as you walk in, your welcomed by a "smokers home" stench. It's absolutely filthy. I was terrified to use the restrooms- surprisingly very clean and cute. The food was less than mediocre, my side salad was awful, I tried my best to take a couple of bites, but each vegetable got soggier and soggier. The worst part- I requested my toast to have no butter (they tend to go super heavy with the butter) so they brought me my toast drenched in butter, no big deal. Requested it be replaced. This took 10 min after being served my meal- at this point I'm almost done- they apologize and bring me the same toast (with butter) with a sad attempt of whipping the butter off. Instead of just replacing the toast to begin with. The service is bad, the cleanliness is poor, and the ambiance is terrible. I would not recommend this place to anyone. read more

Old Susana Cafe - Side salad- do not recommend. - American Near Me - Simi Valley, California

Met for an early breakfast near opening time. Nice food, nice prices and great service.

Small, clean, cute little old school breakfast. Nice service. Decent food. Decent prices.

The ambiance leaves a lot to be desired.. crowded and very noisy, nothing to soak up the loudness. But the service and food is excellent! My chile cheese omelet and fried potato's were the best I've had in town. The coffee is pretty good too. The service was very attentive and not over the top. Although they were very busy, we weren't forgotten about like a lot of places do. read more

Sooo disappointed with the food here! I had heard great things about this place & was shocked at the service/food. The BLT was dry & the eggs Benny with potato's was super bland. We also ordered biscuits & gravy which was flavorless, we couldn't even cut into the biscuit because the bread was so hard. We just picked at our food but left 80% of it on the plate. I never had my coffee refilled & ended up walking to the register to pay cause our check never showed. I'm bummed to say I will never return because the food was simply awful. read more

Old Susana Cafe - The Cafe BLT Sandwich - American Near Me - Simi Valley, California

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What a nice breakfast. Old Susana Cafe was about half full when we arrived on Thursday morning an everyone seemed quite satisfied. So we're we, from the moment we entered to the moment we left. Kind service and good food. Me and my blushing bride had omelettes: vegetable and "The Pistol" (pastrami and cheese). Both breakfast potato's were good as was the toast. Will be returning! read more

Old Susana Cafe - Logo - American Near Me - Simi Valley, California

Great food and service! The location is quaint with that hometown feel. You can tell most customers are locals. Eat on the patio.

Was looking for an old school diner in Simi and this place didn't disappoint! I got the steak and egg burrito with hash browns and was pleasantly surprised by how fresh the salsa was. I normally don't use it with breakfast burritos but it was delicious. Melanie was my server and she was very kind. Will be returning for sure read more

Very expensive breakfast special- scrambled egg, two pancakes with sausage and bacon. Pancakes needed a knife to cut through. Service was slow. Quite disappointed, because I had enjoyed a salad for lunch there, read more

Went for a late Breakfast, Staff Friendly but Cook has to GO! I had 2 eggs over medium, bacon, hash browns and toasted rye bread. My Husband had a patty melt, fries and coleslaw. After over an hours wait the food arrived. My Husbands patty melt had no flavor, and his grilled onions were raw, the rest of his food was ok. My eggs were fine, bacon ok, hash browns burnt, and bread toasted with a dab of butter on the center of the toast. Needless to say we were very disappointed and never going back! read more

I just ordered the chicken and waffles for $20 which is very expensive for a couple chicken strips and a waffle but okay. The waffle was very soggy and tasted dense in the middle. Unfortunately I could not finish my $20 waffle. I wish I ordered something else or went to a different place to eat but oh well I will probably come back and try again but today was not good. :/ read more

I absolutely love this place for breakfast! I have been there twice now and food is good with decent size portions, the staff is very friendly and on top of their game! read more