Dr. Oliver, the other doctors, and staff are truly wonderful. Our recently adopted pup, Bobo, has some trauma from his past life, and Dr. Oliver is so gentle and patient with him. He's a big dog and that can be intimidating to some medical staff, but she's taken the time to really build trust with him and it has made such a difference in his ability to get medical care. She's a special doctor who truly cares about her patients (and their overly-attentive human parents). read more

We have been seeing Dr. Oliver and her amazing team from almost the day she opened. We and our pets have received excellent care our pets as well as ourselves for years. Everything has been updated over time so we know we are getting the best from them. We can not reccomend them more highly. And as long as they don't touch the nails, our pups love them, too (the busy mats seem to help) read more

Today was my first experience at Oliver Animal Hospital and I was blown away by their customer service, kindness, knowledge, and how they went above and beyond today. I am the owner of Pups & Pals Pet Lounge, a nearby dog daycare and boarding facility. A pup boarding with us needed a vet surgery today for a wound on the inside of her mouth. The team at Oliver Animal Hospital went above and beyond to squeeze us into the schedule, and the entire experience was wonderful. read more

Had a wonderful experience for my cat's annual check up. The front staff was incredibly friendly and able to provide me with information on questions I had prior to my appointment which she was also able set up for same day. The vet technician was also very friendly and caring for my pet and asked about my preferences for what I wanted done as in what tests/vaccines that were recommended/needed and pricing on everything was told beforehand which was extremely important to me. Dr Reynolds is always attentive to any main concerns I had regarding my cat and informative about what options I could take during treatment. I would definitely consider coming here as a new patient as I love my cat and would always go to the best place possible for care. Amazing Veterinary Clinic! read more

I don't have enough space to write all the amazing things I would like about Dr. Oliver and her staff! I just started taking my Yorkie to Dr. Oliver after 4 years with Banfield. Today was his second visit and Dr. Oliver was just as amazing as his first. She spends so much time talking to me and going over ALL the things! I've never had a veterinarian spend more than 5 minutes with Cooper or me. His first visit she spoke with me for 45 minutes and today 20! The sweetest most thorough Doctor I've ever encountered!!! She really cares, and listens! My Yorkie always throws up after eating or drinking and throughout the day randomly. I have always been told by previous vets it was normal and he eats or drinks too fast. In his first visit I told her the food I feed him, Science Diet Sensitive skin and stomach. She asked if he had sensitivity to certain foods. I told her that he just always throws up from eating too fast (according to his previous veterinarian). She told me no, that doesn't seem normal, and what she thought might be going on. She put him on a med for reflux that has made a drastic difference!!! This wasn't even what he was there for! He was just there for shots. She just listened to his initial intake and cared enough to take the time to stop and say wait let's look closer at this. I could go on all day about how happy I am about finding her! Again, she truly cares and Cooper is never going anywhere again!!! (Had to add a few Picts because he's so dang adorable!) read more

Oliver Animal Hospital - Veterinarians Near Me - Austin, Texas

See all

If you need to find a vet for your pet and it is not an emergency, come here to Yelp first and look over the vets in your area and read the reviews. If you go to a vet for the first time and they hand over a long list of tests and medicines and several-visits treatment plan for your pet that comes to a whopping large dollar amount and were far beyond what you brought your dog to them for, politely decline further services BEFORE you let them do anything to your pet. Trust your vibes on what is best for your pet and you. I strongly advise against anyone going to Oliver Animal Hospital. I do not doubt their competency but I do doubt their intentions and conduct and priorities. Oliver Animal Hospital's Number One priority is doing various delays and tricks for the sole purpose of maximizing the dollars they can extract from the pet owner. I am helping my dog get over the too-strong pills he took for a few days and I hope that he gets better soon. Sometimes a dog can even experience serious side effects from medicines and even get liver failure. I will seek out more conservative treatment and more reasonably priced veterinarian care if needed in the future. (I gave two stars for their nice and clean clinic and convenient location.) read more

I've been to this Vet a couple of times with my Great Pyrenees when I moved into the Oak Hill area. The first couple of visits were great, my dog had a skin infection and he was prescribed antibacterial spray. I actually had to come back several times for a refill because the bottle was very small and he's quite large. A couple of times when I was picking up medicine the techs seemed to be upset with me for some reason, I'm not sure why considering the short formal conversations we have when I drop my dog off and pick him up outside. Professionalism wasn't really in the atmosphere when speaking with anyone who was not the veterinarian. The vet is really great though, she was kind and thorough when asking questions or explaining anything to do with my pup. The anti-bacterial spray, which I had gotten 2-3 refills on never really helped my dog, and after the third refill with them I figured I would try out another vet. The antibacterial foam from the other vet worked great, and the infection was gone in under a week. I recommend this veterinarian for an emergency situation, but not regular care. I read some other reviews about this vet performing care on animals before asking the owners permission, and I have to say that is accurate. My first visit I asked what type of services would be performed and the cost I would be expecting, but at the end of the visit they added on some services without my knowledge. I payed what's due because he did need those services, but I thought it very unprofessional/strange of them to perform them without my permission or okay that I could even afford the services. read more

We've been with Dr. Oliver for over 5 years with our 7 dogs. We are very happy and satisfied with the care and services she provided. Dr. Oliver is very knowledgeable and transparent with each of our dog's plan of care. As a health care provider we never felt taken advantage of any unnecessary tests, procedures and medication prescriptions. If you want excellent care and peace mind for your pets, we HIGHLY recommend going to Oliver Animal Hospital. Nelson and Marissa O. read more

Competent staff who provide quality care and service. However, we moved on due to the constant recommendation to invest more $$$ in to the care of our pets. It got to the point where I felt like they wanted our $$$ more than a personal relationship. Beware of the "up charge." read more

I love this vet! Dr. Nyquist is very knowledgeable and helpful. I was trying to figure out an issue with my dog for over three years in San Marcos and Dr. Nyquist solved in and fixed the problem in the first visit. I would say it's a little on the pricier side, but the facility is clean and super nice. All of the nurses and ladies at the front are always so sweet. They do little things too like they have a cute welcome board with all the names of the animals coming in for the day. Also, when I call in that I'm coming by to get his heart and flea pill for the month, they'll use cute stickers to put his name on the bag. They're great and I highly recommend. read more

Well, it's happened; my cat is now hipper than me. And all because he goes to Oliver Animal Hospital. Great location, super friendly staff, and ultra nice facilities. I knew I lucked out when I first toted Maxwell inside one of their little examination rooms and the chick who escorted me in noticed the scented candle needed to be replaced. Oh Maxwell, you have arrived. I'm not going to sugar coat it; I have an aggressive cat. I know. But I love him and he loves me. However, I'm not one of those pet owners who has a rabid, foaming at the mouth, rage-filled pitbull who says, "Oh don't you worry, he won't bite." Bull. Maxwell will hurt you if you try to examine him and I will be the first one to tell you that. Vets usually roll their eyes at this because I'm sure they see it all....and then the blood starts to flow. So, you can understand how appreciative I was when Dr. Oliver didn't question me at all and proceeded with understanding and savvy caution when examining Maxwell. They quickly "burrito'ed" him and it was over in no time. While my hissing and spitting cat was being weighed and tested, another friendly staffer set up an online profile for Maxwell. I'm sorry, my cat has a profile??? I'm still waiting for confirmation on my friend request... I always get a call the next day asking how he's doing and if he needs anything else. This cat gets more phone calls than I do...I don't know how he lucked his way in to this exclusive club but I feel like a hanger on following my ultra cool cat around the house :) read more

I broke up with OAH today, after being with them for the better part of a decade, and for most of my cats' lives. I don't disagree with the glowing reviews that are posted here. Their facilities are top notch, personnel are attentive, and I feel like everyone there knows what they're talking about. But it came down to cost. Plan to spend hundreds of dollars every time you bring your animal in. I brought my cat in today, and before she was even examined, I was presented with a $600+ estimated bill, most of which was for diagnosis. I've become somewhat used to the large bills that I get there, but this was the one that broke me. It's become a pattern that I can't bring my animals in without spending several hundred dollars just to diagnose the issue before even getting into treatment. I brought her in back in March, and when all was said and done, paid several hundred dollars for her treatment. Treatment which I put on a credit card and am still paying off. I couldn't do another $600+. It seems like things get turned to 11 really quickly. The tests that need to be performed, as well as the problems that might be going on with your pet. I don't want to have the truth hidden from me, but I also don't need to be told that it could be cancer or some other fatal issue when the tests haven't been performed yet or she hadn't even been examined by a doctor. I don't know if it's intentional, but I'm damn sure more likely to pay for $500 in tests when I'm crying because I was just told my cat may be dying. My pets have been generally pretty healthy, so I don't have to go to the vet often, and when I do I want them to get great care because they're so important to me. I sometimes think that they know this, and offer these expensive diagnoses because of it. Every time I had to tell them to pull back on what they wanted to do, I felt guilt because I thought I wasn't properly taking care of my animal. After telling them no, they reduced the procedures and the bill twice. The final estimate they offered me today was still over $200. I said no to the treatment, and I left in tears because I was thinking that I was not giving my cat her proper care. But I found another vet here on Yelp, who was really great and charged me $60 for the exam and some medicine. Now I'm wondering how many thousands of dollars I spent on unnecessary tests from OAH over the years. Maybe OAH's market is people that don't bat an eye at dropping $500, and if so, then that's great. But I don't think they're a good fit for those of us who love our pets, but also have a budget to worry about. tl;dr: If you have money to burn and want to spend a lot of it, you'll get great care at OAH. If you don't have money to burn, maybe look elsewhere, because OAH is expensive. read more

I brought my dogs here for three years and really enjoyed working with Dr Moore. She was the reason I went to Oliver Animal Hospital. Also there are a few techs who have been here for awhile that made my experiences much more comfortable. That said, the prices are really unreasonable and every time we would come in for a checkup, I felt pressured into doing more services for my pets than I was financially comfortable. Now that Dr Moore is gone, I have no reason to continue going back. read more

I should've written this review a while ago but you better believe I remember the reason that I am giving them one star. Let me just state that I'm not going to pull out my bills for the exact charges because it will just make me angry all over again. I'd moved from San Antonio and my dog has some health issues so I wanted to get her a new vet in case something came up. I called all the vets near me and they all seemed to charge $40-ish to just put them on the table. To me, that's very expensive and kind of feels like they all got together to figure out what they were going to charge. My dog is 11 and never have I had a vet that charged that much to just put them on the table and look at them. I've always lived in nice, upscale even neighborhoods and never paid more than around $30. But they were all the same so I picked Oliver because it was the closest to my home. The first thing you should know is that they charge you for everything they can think of and then some. I don't know about you but I have always had to drop my dog off and pick her up later. Remember she's 11, so I've been doing that a long time. Also I really have to because they can only take a urine sample by using a sonogram machine. Well guess what? They charge you a fee to have her there. A $30 fee! When I questioned the fee, I was told it was because they "check on her often and walk her". That's complete BS because she's always bursting when she leaves. They told me she was "just about" going to have a bladder infection and wanted to prescribe a drug to treat the infection. I think that's BS but ok. She's in pain when she gets them so I'd do some antibiotics. They ALSO said she needed a medicine that would tighten her lady bits because that's why she kept getting them. (Urine stuck there or something). They said it would be for her lifetime and that without it she'd continue to get them. So I sucked it up and bought it. Well, she had a seizure shortly after starting on those meds. So I went to the Internet and searched on that drug. Page after page of posts about people giving their dog that medication and then DYING came up. What!?! So I called her. They seemed to act like I was crazy. Told me to continue giving it to her and that seizures weren't a side effect (however, people on the net had said their dogs had them). So, I called my vet from San Antonio who had seen her a lot. I asked them about that drug and my concerns. They said that while it's true that it's not listed as a side effect, that doesn't mean it didn't cause it. They also told me that they didn't see any reason why my dog needed to be on that drug. They'd seen her more times than I can count and knew her well. So nice. Basically she's having me give her a medication that hundreds of people said killed their dogs and my dog didn't need based on the previous vet who'd been seeing her for over two years. I called and told her that I was taking her off that drug and my former vet said she didn't need it. She told me that her bladder infections would continue then (btw, they haven't). My dog also got VERY sick on night and ended up on IV fluids for a few days. I hadn't found her another vet so I sucked it up. She needed the fluids (she'd tossed her cookies all night long) Of course, that bill was ridiculous and when I asked about it and the after care recommendation was told that they provide a "gold level of care" and that's what they recommend first. Which translates into "we tell you the most expensive thing to do". I say tell because I wasn't offered any other alternatives. They do not give you a choice of options. I've always appreciated that from prior vets. I love her but worried whether one day, I'd have to put her to sleep just because I couldn't afford to treat her. I'm not saying that Dr Oliver isn't a good vet. She did treat both of the two medical conditions that I brought my dog in for. What I am saying is grab your wallet. They will charge you for everything and anything they can think of. You can get good care for reasonable prices and should always be offered all of your options for treatment and not just the most expensive one. That's what a caring vet would do. read more

So I guess it's a little weird to give a rating of "Woohoo! As good as it gets!" for the vet that put my cat down.. but considering the circumstances I think the rating is well deserved. My 8 year old cat had been acting strange for a couple of weeks.. hiding, not eating, etc. When she started to lose control of her front limbs, we took her to Dr. Oliver. They kept her for a couple of nights to monitor her, and they called everyday to check in and give an update. They ran a series of tests, and apparently Dr. Oliver had never seen symptoms like my cat was exhibiting and was in contact with a few vets around Texas. When Dr. Oliver explained that our cat likely had cancer, she was very sensitive and compassionate in explaining our options without putting any pressure on us. The entire staff was very supportive of our decision and was there for us the whole step of the way. If you're looking for a vet that genuinely cares about your pet and will be incredibly thorough, supportive, and compassionate, Dr. Oliver will certainly not disappoint you. read more

Not one for writing online reviews (I hardly trust them anymore), I read a few of the negative reviews of Oliver Animal Hospital, and feel so deeply compelled to add my own voice. My husband Rodney and I cannot have children of our own, so our five furry family members are very important to us. The entire staff at OAH understands this deep love and connection and consistently provides thorough and extensive care for each of them. Of course this kind of comprehensive care can be expensive, but the price has consistently been proven worth it. I know that I can call on OAH staff any time of day for advice and be admitted on an emergency basis if necessary (and not be charged any more than I would for a regular visit). However, there is one experience that has made us clients for life. Rodney and I adopted a kitten from the Humane Society in 2006. Baxter was a bundle of energy and joy. Unfortunately, he had been infected with FIP at birth. About six weeks after we adopted Baxter, his belly swelled up like a balloon. I didn't even call OAH. I bundled him up and jumped in the car. I called in-route and explained the symptoms. The nurse on the other end of the line told me to drive safely and they would be ready when I arrived. I drove like a crazy woman. I pulled up in front of the clinic - sideways in a handicap spot. Nurses were waiting with the front door open and rushed me into an already-prepared room. Baxter was quickly assessed by Dr. Oliver while a nurse tried to calm me long enough ask questions about possible poisoning, foreign objects, insect bites, or allergic reactions. Baxter ended up going to the emergency clinic that night. When we returned in the morning, we received the FIP diagnosis. Dr. Oliver, tears in her eyes, explained that there was little chance that he would recover. Obviously in pain, we made the difficult, but humane decision to put our little man to sleep. A nurse laid down a quilt, lit a candle and dimmed the lights, brought in warm towels, and Dr. Oliver sat with us while Baxter drifted off in my arms. Emotionally and physically numb, I watched as a nurse took Baxter away. Dr. Oliver walked us out of the clinic and to our car. Not only was our bill not mentioned once (I settled the balance about a week later when I returned to collect Baxter's ashes), but we also noticed that they'd hung handmade signs on every door in the clinic - "Quiet, please. A beloved pet is departing." It was a horrible experience. I'm in tears now, recounting this experience seven years later. The care and concern shown for us, and for our beloved Baxter, touched us so deeply. However, the story doesn't end there. You see, we had pet insurance on Baxter, but when we submitted the claim for Baxter's treatment and euthanasia, the claim was denied. When Dr. Oliver found out, she was livid. She must have spent hours on the phone with VPI, advocating on our behalf. Thanks to her, we received our reimbursement - almost two years after Baxter's death. This extraordinary care has been repeated time after time. For Jake Jr., our asthmatic and perpetually chubby tabby cat. For Trey, who had to have all of his teeth removed due to a feline autoimmune deficiency. For Tanner, the dog we adopted on a Saturday only to find two days later he had double pneumonia. For Gracie, my dearest, a puppy with more problems than the whole kit and caboodle combined. And, of course, for Baxter, who Dr. Oliver continued to care for more than two years after his death - defending his end-of-life care to an uncaring insurance company. So, to answer the critique that Dr. Oliver is expensive, or is running a scam by over-testing or intentionally misdiagnosing - that's patently false - a cruel accusation made about a woman who has treated my pets as her own for almost 10 years. ...a woman who has given me her personal cell phone number on a number of occasions in case a sick puppy seen on Friday gets worse over the weekend and we need help. ...a woman who has called me from home, on her day off, to share new research that might shed light on a difficult diagnosis. ...a woman whose only concern is to make sure our family spends as many happy and healthy years together as possible. For that, I will be forever grateful. read more

I moved to South Austin from Pflugerville in March and was determined to find a great vet for my two labs. This turned out to be a more difficult task than I imagined. I asked all my dog-loving friends & searched this site and others and found that most people were pretty ambivalent about their vets...no complaints, but not dazzled either. I had the same sentiment about my previous vet that most of my friends had. While I was "feeling out" my new surroundings, I kept driving by the Oliver Animal Hospital & decided to give them a call. The first time I called I was allowed to talk about my dogs uninterrupted for probably 30 minutes! I knew right then that these people really cared. This was confirmed on my first visit. Every time I take my "babies" for an appointment I am surprised at how "warm & fuzzy" I feel afterwards because I know that Dr. Oliver and everyone who works there has my dogs' best interests at heart. I have hesitated to even write a review for them because I didn't want them to get too busy! But, I decided that was selfish and that Dr. Oliver and each and every person that works with her deserve to be recognized. I have found these wonderful people who make me feel like they love my dogs as much as I do! I am confident to say that this is one of the best vets in Austin, if not the best! read more

I went to Oliver Animal Hospital after losing my 12 year old cat while with another vet - who didn't do important tests because his staff thought it would save me money. (No one ASKED by the way.) I asked the emergency vet for a recommendation for a new vet. There was NO way I was taking my 11 year old cat back to Riverside Vet. While Oliver Animal Hospital is quite a drive for me from downtown and it costs a bit more, I do feel like they care about the health of my pet. They are always kind to myself and my cat. I'm glad the emergency vet recommened Oliver Animal Hospital. read more

The staff are true animal LOVERS! I recommend this office to anyone who wants their pet treated with the same love and excitement that you give your own pet. This is one cool and inviting Dr.'s office. The animal pictures on the walls are fellow staffers own pets - makes me feel comfortable there, like me & the staff all have something in common. The staff are sweet, professional and always welcoming each visit I have. Dr. O is AMAZING. She has taken the time to explain what is happening with my animals each time they have serious issues or just questions in general. read more

Great place. They treat us like family, they care, and they love animals. Super clean and very friendly. a bit expensive, but they all are. Dr. Oliver kicks-ass! read more

I have used Oliver Animal Hospital for the past two years. I have been really happy with the care and the service provided. Everyone is really friendly when you walk in and they always remember me and my dog. Last time I was there my dog needed something to be sent off to be tested. Since the test itself was expensive, Dr. Oliver took items off my bill to make it more affordable. After any treatment or procedure someone always calls the next day to make sure Jameson (my dog) is doing okay. Even though they are a little more expensive than other vets that I have used, I am happy to pay it for the service and care they provide. read more

I have been lucky enough to have discovered OAH in their first year of business when I think it was just Dr. Oliver taking all the appointments. When I switched, I was a little worried about the slightly higher prices I paid versus what I had been used to. But here's what I discovered: -CLEAN, well-kept facility -GREAT customer service, follow-up, reminders, and connection between owner, pet and vet -LOVE AND ATTENTION for all 5 of my fur-kids: they are known by name, they are adored and cared for -HONEST feedback and plans: we get options on treatment with an eye to be smart for the animal's health but prudent in spending -EXPERIENCE! These vets are awesome and do smart I will never go anywhere else! read more

We first used Oliver Animal Hospital after our Charlie Bear was bitten in the face by a Copper Head snake. The bite happened in Denton so once Charlie was released we took him to OAH for follow-up. We didn't know anything about OAH but it was close and looked nice. Dr. Oliver and staff were fantastic with our Charlie. They provided us with lots of information (we discovered he had liver disease) and options for treatment. Given that Charlie was 15+ at the time we figure to not go with the extensive treatment options but took an holistic approach. About 2 months our Charlie started acting like he didn't feel so well. We attributed it to age. Then one day he toppled over as if he had a stroke. He recovered quickly so we didn't take him to the vet. A couple of weeks later he went into distress and we rushed him to the emergency care recommended by OAH. They took an x-ray and found that Charlie's heart was enlarged. We were devastated. The next day we took Charlie to OAH. Dr. Oliver reviewed the x-rays and confirmed the grim news. She suggested drug therapy and told us we had maybe 2 months to a year max if he tolerated the drugs. The staff called us to check on Charlie every few days. Unfortunately his little heart was working too hard and nearly 30 days after starting the therapy we had to make the hardest decision ever. We had to help Charlie to finally sleep peacefully. Needless to say I was very distraught. The staff and Dr. Oliver were wonderful, they brought us our little man, gave us the time we needed and explained every step. The allowed us time with Charlie afterwards and even put up little "quiet" signs. The assistant that was with us had made a little clay imprint of Charlie and they gave it to us the other day. Something I'm so happy for but never would have thought of at the time. They handled the arrangements (at a reasonable rate) and we hope to bring Charlie's ashes home any day now. All I can say is this place is the best. They truly care about your pet and you. They don't force you to make a quick uneducated decision. I highly recommend Dr. Oliver and staff. read more

I can't believe I haven't written a review earlier! I have taken my dog to Dr. Oliver since she was a pup (she's 3 years old), and she has always received the best care possible. Dr. Oliver and her staff go above and beyond for us. They always remember us and genuinely care. They make sure to call the day after an appointment to make sure that my dog is recovering well, and I have always been given Dr. Oliver's cell phone number in case any problems arise after hours. My dog absolutely loves this place! read more

This is a like a small town family practice for pets. Dr. Oliver and her staff really care enough to remember you and your pets - histories, personalities, names, etc. Dr. Oliver is particularly good about explaining what the medical issues are and the options and various treatments available. After a visit, her staff always calls to check on how your pet is responding to treatment. When either of my cats have had serious issues, I have been given Dr. Oliver's cell phone # in order to keep in touch in case of emergencies. To me that says that she goes above and beyond to care for your animals. read more

I used to work as a vet tech in Colorado so it takes a LOT from a vet clinic to make me happy, and Oliver Animal Hospital really goes above and beyond the call of duty to take care of their patients. I can't say enough about what this hospital has done for my dog. My dog is my family and when he went into heart failure I thought my world was going to end, but the whole hospital and both doctors rallied around my pup to save his life AND help keep me sane. They worked on my dog to get him stable and set me up in a reclining chair with a blanket so that I could rest while I spent the day at their hospital. You KNOW your dog is being loved when the hospital has gives him half of their working area as his bed instead of putting him in a kennel and he's sleeping on the lap of a vet tech. My dog had to transition into an emergency hospital for overnight care and one of the dedicated Oliver Animal Hospital team even drove 20 minutes to us at 7:30pm to deliver an e-collar we had forgotten! Aside from emergency services, we visit Oliver Animal Hospital for our standard yearly check ups and vaccines and it is always a loving, thorough, and fun experience. This whole hospital is a blessing and I know that my dog would not be alive without them. read more

It makes me sad to see the bad reviews for Oliver Animal Hospital because we have only had positive experiences with them. I write this today as we just said goodbye to our beloved cat G.G this past Friday. G.G was 17.5 years old and was an insulin dependent diabetic. Almost a year ago he began throwing up multiple times a day and lost a great deal of weight. Both Dr. Oliver and Dr. Moore worked with us as we tried to figure out what was going on with him, finally it was diagnosed that he had pancreatitis. About this time Dr. Oliver went on maternity leave and a new Doctor came on to help with the work load; Dr. Terri Wagner ended up being the best thing that happened to us and most importantly G.G, she knew a great deal about his issues having had a cat herself with similar symptoms. She was very proactive with his treatment but was also very honest with us about what the future would hold. Through her treatment regime our G.G had a very good 8 months, he was happy and as healthy as one could expect. This past Friday he took a terrible turn very quickly and we knew it was time to say goodbye; I took him in and Dr. Moore could not have been more respectful and loving towards him. She gave us all the information on how they would treat him, that it wouldn't be painful and he would be very calm. We had the chance to be with him for a little while before, to say goodbye. Then with my husband holding G.G and as I was petting his head and talking to him Dr. Moore handled things, it was quick and indeed very peaceful. We are forever grateful to the entire staff of Oliver Animal Hospital for all they did for G.G, how they loved him as their own. read more

I came to Oliver after moving with my 7 month puppy from Colorado to Texas. He was fully updated on all required shots and I brought him solely to continue receiving flea and heart worm preventative and made the mistake of mentioning he had loose stools sometimes regularly (I.e. he's a puppy that eats random stuff). At the onset of the visit there was very much a message of all the things that could go wrong with my puppy (toxins, etc). By the end of the visit they told me all I needed to do was provide my email address to be immediately enrolled in pet insurance (which is something I was already prepared to do but was not thinking of that particular visit). That very same night my puppy came down with bloody diarrhea that lasted through the wknd into Monday morning when I finally brought him back in (trying to avoid the Sunday ER costs). They suggested keeping him, mainly because his dehydration testing was an 11% out of a 5-12% scale (in all of my stress I only later did the deceptive math). I walked out on that Monday with a $660 bill including a probiotic and "special" canned food, speaking with yet another vet tech who was completely unfamiliar with the case, but all assured me it was good I had the insurance. Fast forward, I always felt very manipulated and deceived and never once thought of bringing my pet back (even though they recommended "further diagnostics") and now have an insurance denial letter. I DO NOT EVER TAKE THE TIME TO LEAVE REVIEWS, but was left with such a feeling of having one "pulled over" on me through the whole process that after receiving the insurance coverage results I could not help but post my experience. I had an amazing vet in CO for the first several months and in comparison I feel very taken advantage of. read more

My husband and I have high expectations for our vet and Oliver Animal did not fit the bill. We have a lab puppy and decided to take her to Oliver to get her first check up and vaccinations. Their vaccinations are WAY over priced, and the customer is expected to pay a premium just for the vet to administer the shot/vaccine. After the first round of vaccines, we needed additional shots, as it was a three step vaccine. We were never told we were needed to come back to finish the round of shots, which left us in a bind when needing to board her for vacation. Next, our puppy had a minor infection. We were treated kindly, but were given the run around after being asked to pay for a $100.00 test (that came back inconclusive and 4 days of waiting), and then asked to pay another $125.00 for another test. Additionally, they gave our dog an antibiotic in which they thought would work to heal the infection ($40.00), but then retracted that particular antibiotic and prescribed another ($70.00). We were concerned about this after our PUPPY had already been taking the first antibiotic. After all of this, we never received a follow up call to check on our puppy, it seemed as if they didn't care at all! Long story short, we thought Oliver was money hungry and had horrible "dog bedside manor" and care. There are way better places to take your furry family member! read more

Dr. Kara Moore and Dr. Kate Oliver have been my pets' vets for three years and they are excellent. My Boston Terrier receives high quality conscientious care from both Dr's She's had more than her share of allergies, arthritis, infections, etc. and I never hesitate to call get her right in to be checked-out. When my 12 year old cat became very ill, Dr. Oliver and the entire staff were very attentive and informative. When it came time to let her go, they were very sensitive and caring of her and of me. Please don't hesitate to take your pet to see either of these vets. The office is clean, modern and comfortable. Sometimes they run a little late, but that's only because they do not cut any appointments short just to stay on schedule. Their prices are comparable to other vets with similar services, technology and training. Not cheap - as no vets are these days - just reasonable prices for the services delivered. I do wish they were open on Saturdays, but I know they work very had and could surely use the weekend off. Everyone there is extremely friendly and willing to go the extra mile for you and your pet. I am moving away from Austin this month and will miss both the Dr's and the entire staff at Oliver Animal Hospital. read more

I am so disappointed in what I thought would be a great fit for me and my pets. I should note that I have previous experience working in the Veterinary field as a Veterinarian's assistant, so I definitely have high standards for our pet care. Our first two visits to Oliver were 100% amazing so I fully expected to continue our pet's care here when we moved to South Austin. My pit bull, Holly started limping and we felt concerned when it didn't clear up by the next day, so we took her in. She was prescribed an anti-inflammatory and over the next few days, her issues cleared right up. She is a pretty anxious rescue dog, so seeing a Veterinarian who understands her issues is important and Oliver seemed up to the challenge and did really well when handling her, going slow and making sure she felt as comfortable as she could. We left with a $200+ bill, which is a bit pricey, but well worth a happy, pain free pup. Holly also suffers from skin allergies, so it wasn't long before she needed to be seen for those. Allergies are not terribly uncommon, our previous Vet would RX out some meds for her and it would quickly clear things up. When we saw her skin start to get itchy and red, we took Holly in immediately, particularly for one area that became super inflamed over the weekend. We left with prescriptions for a steroid and a special medicated shampoo and were told we could have the meds refilled anytime she needed them and to come back in for a recheck if things did not clear up. The only thing that left me disappointed after this visit was the cost, the medications she wanted to fill were far more expensive at the clinic vs calling them in to our HEB pharmacy, which is what we decided to do. ($60+ to fill in the clinic vs $8 at HEB for her meds). Skip ahead about 2 months, her allergies flared up, so I called for a refill on her RX and was told she needed to come in for a recheck (which is nearly as expensive as a regular exam fee). I explained that we were heading out of town for the holidays the next day and would not be able to bring her in until we returned, but that the Dr had said we could receive a refill anytime. The receptionist said she would check with the Dr and call me back that afternoon. Around 4pm, I had still not received a return call, so I called again, speaking with a different receptionist, who said they would follow up before closing. The next morning, I called once more to check in, with the same answer. So, before we headed out of town, I stopped in to the clinic to speak to them in person. I was told the prescription had been denied and the Dr would need to see Holly. The receptionist claimed they had returned our call the previous day and also had sent an email, neither of which I had received (I even double checked to see if I had missed a call) nor did they notify me of this when speaking with 2 receptionists since they supposedly had left the message. I explained the situation and asked to speak directly with the Dr only to be told that she was 'busy' and would not be able to come out to talk. I was offered an appointment for the following week. At this point, it became rather clear that it came down to money and that the Dr had no intention of refilling Holly's allergy prescription without another exam fee. They would not even refill the medicated shampoo, which I can buy online without any prescription. I decided that it was well worth the additional 20 minute drive to simply go back to seeing our old Veterinarian, who we love, in North Austin. (We only changed Veterinarians because we moved to S. ATX). I do love their location, the clinic is very nice and super clean, but the service is just sub-par for our needs. I don't like being lied to or made to leave my dog in an itchy, uncomfortable state for even an extra day when they simply could have refilled a shampoo. Holly is now happy and back to her itch-free self with her new meds and our lovely old Veterinarian. read more

We keep trying to give this place the benefit of the doubt because the veterinarian here is nice and great with our dog. However, the staff here are awful and management is all about UNETHICAL BUSINESS PRACTICES. 1.) Poor Staff - Our first experience with poor staff involved the receptionist writing the prescription for my dog and taking 27 minutes to do so. Oh, you'd think well that's because she was dealing with other clients and the phone ringing...NOPE. Literally no one else walked in and no phones rang the whole 27 minutes (yes, I timed it). Then she proceeded to lecture us on the proper way to care for our dog and held the prescription away from us in her hand to hold us hostage until she felt high and mighty enough. I don't need a lecture. I don't need to spend a half hour waiting on you. And I don't need to be treated like a 5 year old from my vet's receptionist. 2.) UNETHICAL BUSINESS PRACTICES - This business refuses to charge you the prices they tell you before you take your pet in. Yes, you read that right - they tell you one price when you ask before going and then another one once the procedure has been completed. And of course, THE PRICE THEY CHARGE YOU AFTER THE PROCEDURE IS MORE THAN DOUBLE THE QUOTED PRICE. And don't bother complaining because they don't care about honest business practices. Oh, and that said procedure, which they charged more than double for, they didn't even completely finish. So, IF YOU WANT TO BE RIPPED OFF AND PAY EXORBITANT PRICES FOR VET VISITS, LOOK NO FURTHER. Seriously, just stay away from this place, especially when there's so many other options nearby. read more

It has taken me a loooong time to write this review. As many of you, I slightly prefer my cat to humans and if she is in pain, I am in pain. My sweet cat had a mouthful of very bad teeth. It seemed one day she was normal then the next day clawing at her mouth. I looked in there and what I saw blew my mind. Keep in mind my last cat lived 20 glorious love filled years and never had a tooth problem! This simply wasn't on my radar! Something had to be done and immediately. After a few attempts with other vets I got a OAH suggestion from a coworker. Thank God! the other vets weren't bad, we just didn't click. The first time DR McClure and her assistant met my Pris they got down on the floor with her and made her feel comfortable. My cat is very opinionated so when she responded well, I did as well. The surgery (almost all teeth had to be removed!) was a huge deal. A ten hour surgery! IV's in the paw. Fractions of a millimeter between rotten roots and fragile jaw. Very tricky ordeal. And expensive. But the way everyone there handled it; my concerns, my cat's fear, my payments for successful surgery... I am not being dramatic when I say I was crying with thankfulness on my ride home. Just my opinion but if you have a cat, bring him/her here. And for your cat's sake get the teeth checked. Cat's hide their pain so well: You don't want to wind up in our situation. By the way, within two days my cat was play attacking me with her little front teeth and didn't have a care in the world. Thank you Dr. McClure and all the wonderful people that work there! I wish you all great success! read more

I have 8 dogs and love the service, responsiveness, and convenience of their location. They really take the time to get to know my pets and go in-depth when the concern is not immediately obvious. I absolutely trust all the vets that work there and wouldn't go anywhere else with my babies. Their end of life care for my elderly babies is truly compassionate and the vets empathy is special. read more

So many vets these days spam you with upsells, try and convince you that your pet is dying and needs every test under the sun to verify it isn't just indigestion, and bill you through the roof for petting your dog. And these guys are exactly that way. But from what I can tell they do provide good, albiet overpriced, service. Oh, they will tell you things like, "1800 Pet Meds will kill your animals, better to pay 3x and buy from us." It's bullshit, why I stopped going there. read more

Save your money and go elsewhere. These guys do a big show to make it look like they care about your animals and call them your "kids" but all they seem to want - your money! They are not interested in hearing your experiences and/or rectifying them. Save your money and time, go somewhere else. read more

I brought my 10 year old dog, Simon, in for an emergency visit (which was only $95!) for an allergic reaction. They were so attentive and friendly, and thorough with the exam and with answering our questions. I felt so welcome that I asked about my other dog Lulu, who was currently pregnant (she's a rescue!), even though Lu had just recently gone to an appointment with another Vet. They put together information about dealing with pregnancy and birth, etc, and got it to me ASAP even though they DIDN'T EVEN SEE her! (The other vet told me to google it. GOOGLE IT!?) The attention to detail and level of customer service is amazing, and I will never take my pets anywhere else! read more

They may be ok with cats or small dogs, but I have 3 big dogs and it seems to me they are scared of them. I'm ok with them muzzling them, but they don't trust me to know my dogs nor have tried to get to know them to calm them. So I will continue to hunt for a vet that can handle my big dogs. BTW I understand that they are intimidating, but they are super sweet with everyone all the time. And I should add that they are also really expensive read more

My first month in town required a number of vet visits for my two dogs. Dr. Berger and Dr. Oliver have taken great care of my dogs. Both vets and their staff have been thorough, professional and friendly. I was particularly impressed that Dr. Berger and her assistant had obviously read the very lengthy transferred file prior to the second pup's visit. The entire staff is willing to take the time to explain any issues and details in person. They track the feed/vaccine/med needs for the pups and always follow up the day after a procedure or visit. read more

Very professional, friendly, and reasonably priced. (I'd been taking my cats to different vets in town. This place is totally reasonably priced-- at least for cats.) One of my cats is very aggressive toward vets. Two vets have seen him the past two years, and both and their staff were very professional, patient, and good at handling an aggressive cat. They always check on the cats the next day, and everyone is very patient with me asking a ton of questions. I highly recommend this place to any pet owner! read more