We bought our rug a year ago and love it. We moved a plant pot off of it and found it was…read morediscolored. When I called they immediately came and picked up the rug and brought it back like brand new. Fabulous service and great quality. Thank you

Found a beautiful rug for you living room at Rugport. The whole team is great to work with. Many…read morethanks!

The store is absolutely beautiful. The rug selection is one of the best I have seen in the area. I…read morebrought two antique rugs in 1 silk and 1 wool to be evaluated for cleaning and repair. I left both and was thrilled with the results. They were extremely helpful and communicative about the status of my rugs and what would be best to maintain their integrity. Highly recommend!!

I had several valuable rugs cleaned. The owner was incredibly helpful and knowledgeable giving me…read moretrusted guidance on some of my older pieces. The rugs turned out beautifully and brought back color I had completely forgotten about. Highly recommended!!

They're out of business. Does anyone know how to contact them??? I'm having issues with a very…read moreexpensive carpet that they sold me and installed.

I paid $10,000 for my carpet job less than a year ago. I am unhappy about how the carpet is…read morewearing. I have called every number available to speak to someone about this. No one picks up, no one returns voice messages, No one answers an email. I am very unhappy about the lack of customer service.

Exceptional quality rug. Slight hiccup with delivery but…read moreunderstandable with the current economic turmoil in the US. We were given a substantial discount due to the unfortunate, perfectly reasonable delay. I highly recommend this outfit, and their staff etc. Peace and Long Life. Vic V.

I Googled where to find a company to cut and bind rugs and found the perfect place, Koeckritz Rugs…read morein Elk Grove Village. Only a half-hour ride from the NW side of Chicago. Not only do they cut and bind, but they also sell rugs in any size you need. I had my rug cut and binded into three pieces. when I picked up the rugs, they were all wrapped in plastic and in a box, ready for pickup. From Robin and Ashley in the front office to the team of cutters and binders in the warehouse, my many thanks to everyone. If anyone is in need of a brand new rug or wants their existing rug cut and binded, Koeckritz Rugs is the place for you.

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

I had several antique Middle Eastern rugs that were rediscovered after the death of my family…read moremember. They are family heirlooms that meant a lot to my ancestors who immigrated to the US and were in desperate need of cleaning and repair. We also did not have a lot of information about how old they were and where they came from. Reza's rug gallery was able to tell me the age and origin of the rugs and I received them back thoroughly cleaned and beautifully repaired. The service was warm, personalized and quick. I am so happy I found Reza's Rug Gallery to care for my family's treasured rugs.

I have visited this store for years, admiring the beauty and quality of the rugs. I married a…read morePersian man so I have a lot of appreciation for the culture, the people, and the quality and hard years of work it takes to make a rug (way more than something material, it becomes a part of the fabric of your soul). When you meet Mo, the owner, you not only are lucky enough to meet a man with integrity, but a man of values and a man who has much feeling and understanding of his business. I am not someone who compliments easily, but he is worthy of every praise. He will educate you if you are interested, and I believe he is truly wanting to bring the right rug to the the customers he has. I Thank him for the beauty and the soul he has brought to my humble home.

My family has bought and had our hand made rugs refurbished here for 37 years!! They have…read moreOutstanding Quality, and the Service is the Best ! If I was to buy or have any carpet appraised I would call these people ! You will not be disappointed it's just like buying the best ART on planet earth for your floor! Luxury does not get any better then stepping out of bed onto one of their carpets!

This is a wonderful rug shop. I recently had several very valuable rugs cleaned with them. The…read moreowner was incredibly knowledgeable and helpful, and my rugs turned out beautifully. Highly recommended!

I needed to get a valuable Persian silk rug appraised for insurance purposes. I searched online…read moreand found The Persian Knot which had great online reviews. They did not disappoint. I called and was able to bring my rug in the same day. Mostafa examined the rug in detail and was extremely knowledgeable, teaching me many things about the rug. He then wrote up the formal appraisal which I was able to send to the insurer to be reimbursed for the flood damage to the rug, and I received the full reimbursement. Thank you Mostafa! I would highly recommend his services and his Persian fine rug gallery.

Eli was so lovely to work with. I purchased an antique oriental rug from an estate sale that needed…read morerepairs and cleaning. And another kilim rug that needed repairs. They did a beautiful job on the repairs. They are truly masters at these delicate repairs. You cannot tell there were ever any holes or tears in the weaving. They look amazing. Highly recommend coming here for any rugs that need repairs or cleaning!

Very professional - cares about his customers. Had an issue with rug and was very prompt in…read moreensuring we were satisfied. Highly recommend if you want to purchase a rug from someone who is both knowledgeable and personable.

I had spilled brown grout powder on a light color rug. I vacuumed it to no avail. It looked like…read moreI was going to buy new carpet. I called Randy and he was prompt and on time. He use a vacuum where the PSI could be adjusted and was able to remove more grout powder than I. He also used 3 professional stain removers and got all the stains out; truly remarkable! Thanks Randy!

RANDY DID AN EXCELLENT JOBE FOR US. He cleaned all the…read morecarpets we needed done and went the extra mile to to clean our sofa's when I forgot to add that to the list of work done. He got it done for us and went the extra mile with a smile. Great customer service great work done.