Standing in front of 25 people at work, about to present and I get a picture of water gushing from our hot water heater at home. My spouse's text says "What do I do!??" In a panic, I search for the nearest plumber. Thankfully, I found this page. William answered my call, dropped what he was doing and made it to my house in less than 15 minutes. Stopped the gush of water and fixed the damage, all for a reasonable cost. This is how you win customers. Thank you William! read more

Omega Plumbing & Rooter - Call William - Plumbing Near Me - Los Angeles, California

They didn't run a complete leak detection and then refused to return to complete the job they were hired to do in the first place. Don't waste your time with this company. read more

I have used William for multiple projects in my home and he is great. Always respectful, responsive and quick on the job. Hes very fair and I honestly couldnt imagine using anyone else. I recommend him 10/10. read more

I had a minor plumbing situation and since our regular plumber retured, i chose Omega based on their Yelp reviews. They came out the next morning, did a maintenance rooter then asked the questions that determined the bathroom needed a snake. I appreciate that they're familiar with older homes and the quirky plumbing. I'm keeping their number and sharing with my neighbors. read more

I have a visit from a psychopath from Omega Plumbing & Rooters. He was sent by old republic insurance plan to reset a toilet. This guy made me wait for 5 hours, when he finally showed up, he was extremely rude and verbally violent! I was so scared of being all alone with this guy in my apartment! He has tattoos all over his neck, his arms and the side of his face. Hands down, a nut job! Do not hire him! Do not deal with him. Stay away from him at all costs. He did nothing but yelling and letting his frustrating at me for half an hour, slammed the door and left! Interestingly enough now Old Republic Home Warranty is charging me for his lovely visit!!! I think all those 5 starts are from employees family and friends!!! read more

William was referred to me through my home warranty company. My experience in the past with home warrnty companies hasn't always been great, but I have to say, William is fabulous! I am a real estate agent as well and have constant interactions with subcontractors. William installed a new water heater at our rental home. He was timely, communicative and efficient. I will be referring him to my clients in the future. If you're looking for an honest and reliable plumber, call Omega Plumbing. You won't be disappointed! read more

Omega Plumbing & Rooter - Plumbing Near Me - Los Angeles, California

My home warranty sent this plumber to make a couple of simple repairs. He claimed he would take pictures of everything, send it to the company, and get back to me. Never heard from him again, even after reaching out. The company had to send out another plumber to fix the simple leak. read more

My sister's home in los angeles had plumbing issues in their sink and William was able to take care of the issue same day! Highly recommend for professionalism and quick response read more

Update: Well after speaking to Old Republic they will not cover our toilet due the report by William. We are hostage to his report. We are left with a clogged line then being told by William. I can't lie on a report. I was like what... Why would he say that to me. Then being told by William I'm not coming back to unclog the drain until I replace the toilet. Waiting on a second plumbing company to unclog the line which was reported on our first call. We don't mind to purchase and pay but we need to know why the original clog wasn't addressed. ( My husband plunged but still had debris. Slow water flush.) You can be nice on time ect but to write a report stating the moth balls caused the failure of the toilet. When my husband said he put them to help cover the odor of the waste that was in the toilet..I don't think we would use that to cover odor if we know this could cause a failure or damage to a toilet.. Strange when men's restrooms have this in use all the time in the urinals... I wonder why they are not all are failing..‍ We do have another toilet but this is such a waste of time.. 18 years with Old Republic. I've never had this issue...Old Republic has always taken care of the work preformed buy the contracted companies. Can't wait to unclog the line and get a new toilet.. Waiting on another plumbing company.. Such an inconvenience.. read more

William seems to have many happy customers and a great reputation. However, William and his team are not someone I would trust or hire when it comes to tankless water heaters. We were asked to call William by our home warranty and the good news is that he was very responsive and professional. Unfortunately, William seems not to be qualified when it comes to assessing Water Heaters. With limited personal experience William did nothing more than call the manufacturer of our tankless water heater, Navien and walk through their troubleshooting steps. More frustrating was the fact that William refused to solve the problem after he reached his conclusion. It was silly and lacked critical thinking - William blamed the issue on "crossed pipes" or regulators in our valves being broken. When we reasoned with him that neither the pipes or the faucets had been changed - he didn't care to go further. When we explained that it was unlikely that all our sinks and all our faucets would stop working at once - that it had to be the water heater, he didn't seek to help us, he referred us back to the Home Warranty. Perhaps the most upsetting was that instead of admitting to our home warranty that he was not qualified to do the job or render a decision, William chose to provide a report that put our coverage at risk. Thankfully our home warranty allowed for a second opinion and sent Go Water Heaters. GWHs sent over a great guy named Manny who we couldn't reccomended more! William we appreciate your responsiveness but it's time to update your profile with Old Republic Home Warranty because 2 out of 3 plumbers diagnosed this as a water heater failure. Our water heater has now been replaced and we now have hot water. If the issue had been our pipes or our faucet cartridges per Will/ the heater manudactuerer, then we would still in theory not have hot water Again, it is not to say that Will is not a good plumber, it is that he clearly does not have enough experience with tankless water heaters to understand the nuaances/ different pieces of the device. read more

Had to replace my water heater and faucet earlier this month. Of all the plumbers I called, William was the first to answer my phone call. He always responded to my text promptly. He did a great job installing my new water heater and faucet. Not many plumbers do this but William brings his own shoe cover when he works inside the house so that your floor isn't muddied and stays clean. Hoping I wouldn't have other plumbing issues in the near future but Omega Plumbing (William) would be the first company I call. Thank you, William and your crew, for a great job again. read more

I definitely would recommend this company. William and his team were professional, respectful and very acknowledgeable in what was going on with my rental property! The time frame also to complete the job was reasonable. What he changed for the job was also very fair. read more

Had mini plumbing emergency yesterday with a clogged toilet and backed up bathtub that was filling with sewage. Enter: my home warranty company, AHS. I contact them at 4pm yesterday and after going back and forth with them (I was assigned 3 other plumbers who I had a very difficult time contacting and were not able to service my home any sooner than next week) I get assigned to Omega today at around 8:45am. After a quick phone call to the Omega team, I give them a brief overview of what's going on and they let me know they'll be arriving with a 3-7pm window. Not ideal, but at this point I'm just very excited to have a plumber coming out today. To my very pleasant surprise, I get a call from Omega at 1pm asking if they can stop by in the next 30 minutes. By they arrive at 1:10pm and by 1:35pm, the clog was fixed, tub drained, and an unrelated 3rd plumbing issue has been resolved. The Omega team was very kind and answered my questions about how to avoid the issue in the future. Hands down the most efficient and professional plumbers I've ever had out to my home. I cannot recommend them enough and I'm honestly surprised they have a home warranty contract. Most plumbers on home warranties are scammy and just looking to make a quick buck. But not Omega. If I ever have another plumbing issue during my home warranty term, I'm only accepting work orders that are assigned to Omega. And if I ever cancel the warranty, Omega will definitely be my go to for all future plumbing needs. If you're lucky enough to get assigned Omega by your home warranty be happy because you're going to get top quality and friendly service. I will absolutely be recommending Omega to all my friends and family in the area. read more

I was referred to this company by my home warranty. He assessed the work, told me what work needed to be done. The next day I get a call from my home warranty that my claim was denied because according to the plumber there was no clean out. The plumber never asked to see our clean out, which we have two. I would not use this company and will be canceling my home warranty if this not corrected. read more

Omega Rooter plumbing will be number one on our list for any future plumbing needs we may have in the future. William and his dad were knowledgeable, professional, and prompt and his fee was fair!! When you're on a fixed income that's important. We could sense that William's work ethic and honesty was his first priority. William explained everything he was going to do and showed us what we needed to do to keep our water heater running smoothly. We made a new friend today. Thank you sooo much, William. Un gran abrazo a ti y a tu papá! God bless you siempre. read more

Omega Plumbing & Rooter - William of Omega Plumbing Rooter saved us!! First of all, he did an amazing and very professional job. He and his dad make a great team!! - Plumbing Near Me - Los Angeles, California

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I had a mainline backup at the cleanout in my yard. Put in a request through my warranty company. The first company had terrible reviews. I requested a new company. They dispatched Omega. They had really good reviews. William called me the next day and came out the same day. William and his team were strictly business and professional. They had my drain cleared in no time. I highly recommend Omega. He also gave me a good quote on a kitchen faucet. It's good to find people doing good service. Thanks William. read more

Same day service. I explained the symptoms and William understood me perfectly. We skipped the camera and he dove right in. That saves $$. Break in line was exactly where we suspected. He had it done in a couple hours and hydro jetted the line. There was a pool of black grease under the clean-out. I probably should have agreed to that 10 plumbers ago but I'm a cheap skate. I have a home warranty service (Fidelity) so I paid only the $75 co-pay. I may give these guys a try for clients! Timeliness A+ Politeness A+ Work A+ Cleanliness A+ read more

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Love love love Omega! Texted me when they were on their way with an ETA, fixed the toilet in 3 1/2 minutes and were out the door. Super respectful and a smile on their faces. Highly recommend. read more

Omega plumbing came out to replace my water heater here in riverside. William came out with a great attitude and was very knowledgeable! I am absolutely grateful for the fast and friendly service. Don't judge a book by its cover. Will recommend him to everyone I know! Thank you William. read more

I would definitely recommend this company. William came out and re-replace my water heater quickly and efficiently. Extremely knowledgeable and very reasonable thank you Omega plumbing for the wonderful service. read more

Omega did a great job replacing my water heater. They were on time, responsive to messages, and very professional and courteous. The job was done to my complete satisfaction. read more

Will and his team are very professional and have done an amazing job in my home. They have replaced four toilets, fixed a shower valve and have replaced my hot water heater. They are very professional, reliable and courteous of our home and time. Highly recommended!! read more

This is a first class, family-owned business with high integrity and the skills to get the job done. William diagnosed the problem and had a working knowledge of the insurance plan I was using... couldn't be happier with the pricing and the company. Thanks again to Omega. Jeff Lavin read more

Very bad service they over charge me and I called them to come back and fix my problem with my tub they guy he blocked me he said he had no time very bad customer service they came drunk or high because they were not acting normal I would not recommend them read more

I had a leak that no one could find. Well omega plumbing found it and fixed them all. I would refer everyone here. William, his son and his father arrived ready work. William explain everything. All my pipping was underground so I had him do complete reroute in the walls. I'm beyond satisfied. He checked things that I didn't even ask him to check and fixed those things. This team is awesome and will continue to receive my business and be sure to send them to everyone I know. Book him today! Hard worker and everyone wants him so you may have to be a lil patient. He's great at what he does. read more

Our water heater went out and the first repair company that came to our home said parts were not available and we needed a new water heater. Omega not only figured out how to get the parts but were extremely responsive and fixed our water heater with the utmost professionalism. read more

Omega plumbing replaced our water heater through our home warranty. He replaced it on 12/15, with a brand new water heater. February 9th the water heater broke again. I called and spoke with William I believe, explained the situation. The parts are covered through the warranty but not his labor. I explained to him he just replaced the water heater in December. I understand it's not his fault it broke again but he should stand behind his work. The parts were covered but not his labor and he wanted to charge us again. He had just paid him in December for the installation. He was very rude and obviously doesn't have customer service. Wouldn't recommend this plumber. read more

My sink was clogged and they came out got the job done quick and we'll done. They also helped me navigate an issue with the insurance company. Highly recommend! read more

I've had my home warranty for several years and I've had several different plumbing companies come out for various jobs. This time I found one that I will always request through my home warranty company. William is a true professional, does a great job and doesn't try to force you into buying things you don't need. He actually saved me money by providing another solution with my water heater install. I can't say enough about William and his crew. I've had 3 repairs done by Omega plumbing and William showed up on time and took care of each repair. Thanks William & Omega plumbing. read more

Omega was referred for me via American Home Shield, my home warranty provider in response to my reporting a clogged kitchen drain. When I tried clearing it myself with a power rooter with no success I called AHS. I then contacted Omega the next day and Robert came out the following day. He could not clear the clog with his heavy duty power rooter and indicated that a hydro jet was needed which is a more expensive but necessary option for stubborn clogs. Omega contacted AHS for the required authorization for the hydro jet which was granted. Robert came out today (Sunday) with the hydro jet and skilled operator and had the drains fully cleared within 30 minutes. I fully endorse Omega. Robert is a cordial, skilled efficient pro as is the hydro jet tech. read more

I have a slab leak at the kitchen area I was so worry because my floor is marble thank i found this company OMEGA PLUMBING AND ROOTER William the plumber fix the leak he do a by pass at the line do not break my expense floor just some dry wall holes which is cheaper repair that my floor. I recommend omega plumbing absolutely...... read more

Omega Plumbing is truly the best! William does amazing work and is very caring. I am a realtor and have hired more plumbers than I can count and William is truly the best I have ever used. He is not only honest and professional, he communicates which is so important. He is the first plumber I recommend now. read more

William, who is the supervisor, and another plumber came out today to fix what another plumber hadn't bothered to repair properly. He and his assistant were clean, professional, and got the job done without excuses. He checked to be sure the draining on my washing machine was functioning properly and then had me check it as well to be sure. He was thorough and I wouldn't hesitate to call them again. read more

Very rude and unprofessional. Was told that people stay without hot water for weeks, sorry but that other people not my family. Also was late for every appointment set up by them. If I could give them a 0 I would. Not doing our work for free. Your being paid. Would never recommended them for anything . Was told to find someone else to do "You God dame work" by the employee. read more

I worked with William and can't say enough about him and this company. They were fast, efficient, kept their word and did excellent work. I had such a poor experience with the jay and jay plumbing company before them and it was like night and day! I highly recommend this company for any and all plumbing needs you may have. They offered $50 off just for writing a review but they didn't realize I was already writing one even without the discount. I am so grateful for men like this in the world. High character high performance! 5 star! read more

Omega plumbing is your must go for your plumbing needs. They are fast, reliable and honest. William has came two separate tomes to save the day in my home. A plumber you could count on. 5 star service. read more

William is so efficient and work is thorough! I wasted time and money on another plumbing company who made everything more difficult for William, but he still got it done. I trust Williams work and appreciate him moving appointments around because I had a plumbing emergency!!! where as the other plumbing company was ok for my family and I to be left without hot water for over four days, not William! Thank you so much for your help I truly appreciate you and will be using your services from now on. read more

I work in the Construction Industry which always makes me have my guard-up when dealing with Contractors. Upon first meeting William, I was going through my usual assessment of a Contractor which I do regularly at work and I am very glad to say that William passed with flying colors. Not only was he very professional but also straight forward, fair, and would communicate very clearly....he finished and delivered as promised. I would go back to William for future plumbing needs because he has earned my trust. read more

I've had issues with some other companies but this one was the best the guys are very friendly and helpful without me telling them the problem they resolved it thanks guys keep up the good work read more

This was the best plumbing experience I have ever had. These guys came in and installed my water heater. They were so fast and professional. I will definitely ask for them again through fidelity home warranty. read more