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    Omni Parker House

    3.3 (977 reviews)
    Open Open 24 hours

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    Recommended Reviews - Omni Parker House

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    Boston cream pie
    Meri M.

    My kid wanted to go to the source for Boston Cream Pie. It was ok, but not really that good. French onion soup was decent. Parker House rolls were disappointing. Club sandwich was good and enough food for 2 people. We skipped the $6 soft drinks as the price was outrageous.

    Bathroom
    Katherine P.

    Historic hotel located within walking distance of both of history, restaurants and bars. Beds are comfy, bathroom is small, yet modern and clean. Elevators are slow, but as expected in an older hotel. Might just be a little haunted though. We tried eating at the hotel but unfortunately the kitchen closed by 10 PM and we were seated at 9:55pm I totally could not order any food but that room service was available. There are many options for hotels so I may definitely pass on this one if and when I return to Boston.

    Bar area
    Holly M.

    Came in here to have a cocktail and try the world famous rolls and a Boston cream pie. All three were fabulous! We sat by a window in the downstairs restaurant and enjoyed the big comfy chairs , good food and people watching.

    Donald R.

    What a beautiful hotel with such rich history! A must stay in downtown Boston. Have breakfast in the Parker House Restaurant and drinks in the bar. Will be my go to when staying in Boston!!

    Boston Cream Pie
    Kae J.

    Yes, stopped in for a Boston cream pie. It's the home of the original and it's worth it. We've been here before and this is also the home of the Parker house rolls. Which I also recommend. The staff is great and the service impeccable.

    Stephanie G.

    The lobby was beautiful, but I was disappointed that the famed Boston cream pie unavailable in any restaurant as we were too late for brunch but too early for dinner. You can wait around the spacious lobby or get one from the gift shop, which I was assured was the exact same except with no plated strawberry. The gift shop itself has all those convenience item sundries for a bit of a markup, but it was nice they had the pies ready to go. It probably isn't as good as the restaurant. It seems the cost is high because they are the originator, but it was a bit dry, perhaps because it's hard to keep a shelf stable cake moist to go. It's also really more of a single serve despite the price. It was nice, but it did seem a bit underwhelming. I do imagine it's fresher from the kitchen, but it did what I needed it. It's more like a temporary souvenir than the best Boston cream pie I've ever had. Next time I will time my visit better.

    Entrance with no stairs
    Gail U.

    Come to celebrate getting another year older and hopefully wiser. I saw a sign in the Christmas store a few doors down, As I get older, my Happy Hour is called a NAP. Since we're on the topic of sleep, we had a Deluxe two Queen room on the 5 th floor. Subconsciously I think I had hoped to be on the 9 th or 10th floor or close to room 303 where it is said to be haunted by Mr. Harvey Parker, The ghost guy as called by our table server in Parker's Restaurant. Back to sleep, our Queen sized beds were super comfy and came with 5 pillows each. They both faced a large screen tv. Love the fragrance of the shampoo, conditioner, body wash and body balm. So many towels, lovely- white in mint condition. Francine at Reception and DeeJay, concierge were exceptional. We found the Hydration Station on the 8th floor and made our own ice coffee. Sensor ice machine and you can find creamer and sweeteners plus cups in the drawers below. Elegant to the max, the lobby is stunning especially the ornate elevator doors. You need a room card to operate. Everything is first class with Door Men. Two entrances, main one on School Street has stairs. You can walk up and around the corner to your left to enter from a different door without stairs. I was fortunate to have a slice of their famous Boston Crème Pie(actually a cake as noted by our Duck Tour narrator, Ben.) Chocolate script Happy Birthday was written on the plate delivered to our room. Very fancy and pretty. The only downfall was our room window faced a perhaps office building and several office cubicles looked into our room. One in particular the hard working gentleman stayed at his desk 12+ hours so we had to keep our shades drawn. No other view from that room. Despite that, 6 spacious drawers for your belongings, a nice closet with hangers and two robes. I used one as a nap cover blanket cuz the room gets very cold. The porter put our AC on 69 degrees. Only once I was able to access heat setting. The room also comes with an ice bucket, coffee maker, desk and mini fridge. Between our two beds was an alarm clock, an adjustable lamp for brightness and both a portable luggage stand and a sturdy luggage piece of furniture. The location is across the street of King's Chapel housing Ruth Chris. Each day we followed the Freedom Trail red brick path either to or from Quincy Market after a Lyft ride first. Our hotel was also one of the pick up points for a Martha's Vineyard 12 hour tour. Big tip: look no further for the BEST clam chowder I had during our stay here. We also redeemed a coupon for a complimentary beverage from the Last Hurrah adjoining the hotel. Okay I'll stop here going on and on about this historic hotel. I think you can tell I enjoyed our time here in the lap of luxury.

    Lilee N.

    The mixed reviews after their remodel had me worried but rest assured-- this place is absolutely great. Room is smaller but it's not ridiculously cramped. The barn door is slightly annoying but you can still manage. Beds are on the softer side but still very comfortable. The common hallway and the lobby are clean and well maintained. The staff is amazing and so attentive. We got water bottles on arrival and check out. They have kid activity bags. The doormen are kind. Overall centrally located and a gem. Easily accessible with luggage from the T at government center or even Park street.

    Boston cream pie
    Hannah L.

    The OG Boston cream pie!!! Ambiance: Located inside the elegant Omni Hotel. The staff are wonderful and super accommodating. Prices are very reasonable and comparable to other restaurants. Pro tip: get the Boston Cream Pie from the restaurant, not the gift shop. Boston Cream Pie: Absolutely delicious! The cake was light and fluffy, with a delicate chocolate top. The outer layer added a nice crunch, and the whipped cream with fresh fruit paired perfectly.

    Janet D.

    We decided to stay for one night as we were going to show within walking distance at the Opera House. The hotel has a beautiful and spacious lobby. Check-in was very smooth and we were provided a bottle of water each. We were also told that we had 1 drink at the bar or we could exchange for a drink at Starbucks nearby. When we asked if we were both getting 1 drink voucher, we were informed that it was 1 drink voucher per room. The other party we were joining were given 1 drink voucher each. That would make more sense to me but there was not convincing the front receptionist of that. When we entered our room we were met with a blast of hot air as the heat was set up to 78 in the room. We decided to adjust the temperature to cool the room utilizing the PTAC unit. We then got to hear loud noises coming from the unit anytime the fan turned on. That went on day and night so our choice was to be overheated or hear a blasting noise every so often at unexpected times. Our room was very small and had a queen bed. This was described as a deluxe room on our reservation but I think we were provided a traditional room instead. We had a keurig machine and things to make coffee in the morning if we had chosen to. Bathroom was super small and had a barn door. I almost felt like we were squeezed into a corner or closet while staying at this hotel. I am glad we were only staying one night here. We parked overnight nearby utilizing the ParkHero app for $23. Valet parking is available for $70 if you choose to do so. The best things about this hotel was the location and a very warm room on a very chilly night in Boston.

    Work desk
    Ginger S.

    The Scarlet Vetter says....our organization utilized this hotel as our home base for a two day conference. It is regal and elegant. From the beautiful lobby to their well appointed rooms, you cannot go wrong booking a stay here. The room amenities are generally excellent with black out, light blocking curtains, small refrigerator, room safe. Full sized shampoo, conditioner, body wash and lotion are provided that all smell fabulous and are not bolted down so you can move them as needed. Tips, cotton balls etc. are provided. There is coffee and tea service in the room as well. Beds were comfortable, pillows were perfect. You can control the room's temperature. There is a large screen wall TV with remote, a desk for work with plenty of electrical outlets and USB ports (large and small) and free WiFi. There are also electrical outlets and USB ports by the bed. There is laundry and dry cleaning service and room service is available (expected, really). The room service QR code was not intuitive, however. I have included a listing of ammenities and nearby attractions in the pictures. There are on site restaurants if you do not feel like exploring the city. The staff is friendly and accommodating. The only reason I could not give this hotel five stars was because of the itsy bitsy teeny weeny bathroom that was awkwardly set up. No tub. Just a shower. No place to put your toiletries. To get close to the mirror you have to lean way over a long rectangle sink or the toilet...not optimal for women generally and terrible for anyone whose sight without glasses is poor. On the plus side, there were plenty of towels!!!! I would stay here again, but next time I would see if any rooms have better/larger bathrooms!

    Bathroom
    Amanda B.

    For just shy of $400 for one night I had higher expectations for this place. Pros: it's right off of the Freedom Trail right next to one of the old churches, the statue of Ben Franklin, and the new slavery statue (outside the church). The check-in staff were kind. It was walking distance to theater area--we were in town for the MFM show. The lobby was gorgeous; rooms appeared to be recently renovated. Cons: one weird thing about the recently renovated rooms--the designer thought it would be a good idea to use barn doors for the bathrooms, which is awkward when you're sharing w a friend vs. a partner/spouse, as the door doesn't fully overlap to a close, so you can hear all the sounds and smell all the business, as there are also no bathroom fans?! Had a room w two queen beds; beds were smaller than standard queen size, more like a full size bed, and mattress was very mushy. At 4:45p the pub-y/most casual of the restaurants was full as a whole wedding party was there. Unfortunately the other restaurant in the hotel wasn't taking anyone in at that time (not sure of hours). Inconvenient. Also, the pub staff were rude. Later that night we decided to try the famous Boston Cream Pie (allegedly created in this very hotel, along w the Parker House Rolls). For two pieces of Boston cream pie and I guess the room service charge it was nearly $40! And the cake was dry to boot. Beautiful building, very historic, but don't need to go back. I'd suggest one of the cheaper chains nearby--that w the cost of two Ubers would have been significantly less than our night here.

    The original Boston Creme pie.
    J M.

    Quick birthday flight in & out of Boston--Freedom Trail, history, and the OG Boston Cream Pie at Omni Parker House. 31 years since my last visit and original Boston Creme pie, I may be older, but pie doesn't age, delicious!!

    Boston Cream Pies

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    Omni Parker House Reviews in Other Languages

    Ask the Community - Omni Parker House

    Are there any self parking garages within walking distance to this hotel?

    Pi Alley Garage on Washington Street. Somewhat expensive. Night and Weekend rates are lower. Up to 10 hours is $14. Greater than 10 hours and up to 24 hours is $24. Basically weekday rates are double, $44 for 24 hour paking.… 

    Is parking valet, self parking or both?

    Parking is valet and about 50 dollars a night with multiple exits

    How much to request a mini fridge for your room?

    $15.00 for the length of the stay

    Are there Hair dryers in the bathrooms? Thank you.

    Yes. If not, you can request one.

    Are children allowed to eat at the bar?

    Yes

    View All 7 Questions

    Review Highlights - Omni Parker House

    Located in the freedom trail & near the Boston common, Faneuil Hall & Quincy market is just a few blocks away!

    Mentioned in 74 reviews

    Read more highlights

    The Verb Hotel

    The Verb Hotel

    4.2
    (381 reviews)
    $$

    Love the Verb! We respected it because we are huge music fans, wanted to have a centralized…read morelocation to romp around Boston, and to attend a Sox's game. This location fit the bill a short walk to the green line, lots of food nearby, super for the Sox's game. Loved a stroll through the Fenway victory gardens nearby! Next time I am staying backstage in one of those awesome trailers! Our room was on the smaller side but we had two queen beds and it was comfortable for the three of us. We enjoyed getting different records each night. Overall we love the vibe of the Verb. Great free breakfast, lovely small pool and love the Japanese restaurant and all the records. We will absolutely stay here again.

    In September 2025 four us visited Boston to watch some baseball games at Fenway Park and selected…read morethe Verb Hotel. The Verb is rock n roll / music themed that includes records and record players in each room; pretty interesting and nostalgic. We had two rooms with a view of the pool without balcony. My room was clean, smelled good, and was well-decorated. The room included all of the basics. The second room had a horrible sewage smell coming from the bathroom. We reported the issue to the front desk, and the staff member claim it would be repaired upon our return from our outing. Unfortunately, it was not resolved. The included breakfast hosted next door was very good. In addition, the breakfast staff employees were excellent.

    Hotel AKA Boston Common

    Hotel AKA Boston Common

    3.9
    (434 reviews)
    $$$

    I loved my stay here!!! Gorgeous hotel! I love all the bright, colorful, modern decor…read more The staff is excellent. Everyone was very friendly, and helpful. The restaurant on site is delicious. My mini lobster rolls were fantastic and my mocktail was refreshing. Wonderful location in the Back Bay neighborhood. Close to Boston Common, the library, and many great restaurants. I loved my room. The king size bed and pillows were very comfortable. I appreciated all the details. There was a TV, safe, steamer, robes, Nespresso machine, fridge, complimentary Voss water (both sparkling and still), and lights and curtains controlled with buttons. The bathroom was very spacious with hand towels on both sides of the sink, which I appreciated so my boyfriend and I could each have one. Spacious room and closets. They truly thought of everything. I would definitely stay here again! I loved everything about it.

    I stayed at AKA Boston Common for 49 days (11/3-12/22, Room 808), so this review reflects a…read morelong-term experience rather than a single bad incident. On the surface, this hotel presents as polished and upscale, but over time it became clear that it is a full-on Monet--looks good at a glance, but the closer you get, the more issues appear. During my stay, I was required to move rooms three times--once voluntarily after an upgrade, and twice due to serious maintenance issues, including a sprinkler-system flood. In subsequent rooms, I experienced repeated heating failures, inconsistent hot water, and even a shower head detaching during use. The heating issues were ongoing and never fully resolved. On multiple occasions, my room dropped to 66-67 degrees despite the thermostat being set to 80. Even after maintenance visits, the room never consistently warmed beyond 75 degrees. On the morning before my departure, I woke to cold air blowing again, confirming the problem persisted through the end of my stay. Management follow-through was disappointing. Promises to check back or assist were not kept, and communication was inconsistent at best. While beverage credit was offered, it did not come close to addressing the cumulative disruption, lack of rest, and stress caused by ongoing room issues over nearly seven weeks. The saving grace of this hotel was the weekday bartender, Rebecca. Monday through Friday, she greeted my colleagues and me with genuine warmth, professionalism, and grace after very long workdays. She was consistently excellent. Unfortunately, that level of service was not present on weekends, and our group ultimately chose to avoid the hotel bar until Rebecca returned. That said, I do want to acknowledge Shirley, Wendy, James, and Nate, who were consistently kind, professional, and helpful, as well as the valet staff, who were always efficient and courteous. This hotel may work for a very short stay if expectations are modest. For long-term or extended stays, however, the operational issues, lack of follow-through, and inconsistent hospitality do not align with the image or price point the property presents.

    The Newbury Boston

    The Newbury Boston

    3.8
    (48 reviews)

    This hotel is nice and everything but something we could not ignore is the fact that our room was…read moreright next to a supply closet, and periodically throughout the day, maintenance was in there thunderously banging on the wall with all their might. No idea what they were doing in there, but it sounded as if they were throwing their bodies against the wall at full force and we thought our TV was going to come off its hinges. The whole room shook, and the wall was twitching like a Tom and Jerry cartoon. Sometimes this occurred early in the morning and woke us up. Just be mindful of that if you stay here.

    Just finished a 3-night stay at The Newbury Boston., which we booked through Amex FHR…read more The good: location is fantastic, rooms are spotless, housekeeping is excellent, and staff is mostly helpful and friendly. The not-so-good: we booked a suite and were originally shown a room on the 11th floor which was very dark and faced a brick building. We requested another room and were moved to a much better room facing the park on the 3rd floor. Neither room was worth the $1k price point but at least the second room was an improvement. It should be noted the elevators are very slow and the wait was 5-10 minutes no matter the time of day. The bad: Contessa has almost zero vegan options... not even oatmeal which was odd. Even the acai bowl had milk in it! I ended up ordering a slice of focaccia, a laughable fruit plate (which was $20), and orange juice. Room service was no better in terms of option...one night I ordered the rigatoni marinara clearly stating that I am a vegan and it arrived an hour later covered in parmesan cheese. None of the above would have been a big deal at a $500-$600 price point, but at $1k per night our experience was disappointing. I doubt we'll stay at the Newbury again.

    Courtyard by Marriott Boston Downtown/North Station

    Courtyard by Marriott Boston Downtown/North Station

    4.3
    (99 reviews)
    $$

    4.5 Stars This hotel…read moreis bright, very clean, and has the friendliest staff. The rooms are a good size as well. My room didn't have a great view (faced a wall) but I'm sure others have a nice view. I didn't get breakfast but it's a la carte and it also looked good. The gym is marvelous!

    After staying here a second time I will remember to write a review. The first time my wife and I…read morestayed here it was 2021 and we had absolutely no complaints and enjoyed ourselves. That time due to everything going on in the world with minimal travel we enjoyed a cheap rate for an entire weekend with probably the best view offered for the hotel of TD Garden as well as the Leonard P. Zakim Bunker Hill Memorial Bridge. Which I know it's just a bridge but it was a nice sight for an in-city view. This most recent stay was due to a concert at TD Garden my wife and I were in town for. Which I will say if you are looking for a place to stay for an event at TD Garden, good luck finding a better option than here! Check in staff and valet workers were friendly and greeted us with a smile. Rates were very reasonable for end of summer and with a concert so close. Room was smaller this stay around and our view was more of just a building with a small glance of TD Garden if you looked to the side. Overall a very clean room and still a good amount of space. Can not think of any complaints for our stay and would stay here again. They offer valet parking and anytime we needed the car it was quick to get it back. Inside the lobby/first floor they have plenty of seating and what they dub "The Bistro" that offers breakfast, dinner, and full bar and I believe Starbucks drinks too. Location wise it is quite ideal, obviously if your activities/work is in this area of Boston. Besides TD Garden it is also close to North station along with plenty of food and drink options. Personally for a morning coffee or matcha I say check out Blank Street Coffee, then food wise I would say take a quick walk to the North End or closer try Tavern In The Square. Definitely a hotel worth looking into while visiting Boston!

    No. 284

    No. 284

    4.7
    (26 reviews)

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Four Seasons Hotel Boston

    Four Seasons Hotel Boston

    4.0
    (172 reviews)
    $$$$

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    So we didn't stay at the hotel but we had breakfast there. We absolutely loved it…read more Inside is elegant and beautiful. I love coming here. Service was too notch as well as the food, you will not be disappointed. It's pricey but that's to be expected. It's worth it.

    Omni Parker House - hotels - Updated August 2026

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