Quick diagnosis, transparent pricing, and repairs completed quickly!…read more Took our F150 in with a coolant leak and they quickly diagnosed the problem, gave me a price breakdown and had the truck ready the next day. That's how it should work every time! Well done!

I came here not knowing exactly what was wrong with my car. They found out what was wrong and laid…read moreout all of my options for me. I am so grateful to everyone there especially Steven. I will definitely be back for anything I need and recommending them. Thank you all again so much!

I've brought three different vehicles to Integrity 1st over the years, and they've consistently…read moretaken great care of me. The front staff is always friendly, and they tend to get work done pretty quickly, which I really appreciate. Most recently, I brought in my Kia EV9 and my VW Atlas for alignments. The EV9 was handled smoothly, although I did have to call to check whether it was ready. Not a big deal, just something to note. The Atlas visit is what really reminded me why I trust this shop. During their inspection, they noticed the oil filter and drain plug were leaking from an oil change I had done at Take 5 only two hours earlier. I'm extremely thankful they caught it. If I hadn't brought it in the same day, I could have ended up with a major engine problem. The only other minor issue I've ever had was a couple of years ago when my Pacifica's strut replacement was delayed, probably because of parts availability. Otherwise, every experience has been solid. Overall, Integrity 1st has earned my trust with their honesty, attention to detail, and friendly service. I'll keep bringing my vehicles here.

if there is minus review that goes to this place!! i cannot even claim refund for this because i'm…read moresure this how you run a business by scamming innocents. i cruse your business go under loss. i had to follow up with multiple times they don't inspect infront of you is real reason to scam you guys, they can say whatever they want to get huge bill from you all. they made mess in my car and the attached image is the proof the trunk where the battery is they did, not care to close the lids and give me a the way it was supposed to. i paid 244$ for just this bullshit. they speak to well but manipulate with rubbish reasons. i had my car stopped mid way and called the nearest automotive place which happened to be this location. i had to wait for 2+ hours to get my car towed when it was just 4-5 miles away. then when i went next day they took 9 am to 3 pm to diagnose what's the problem. they charged me 157 approx for analysis when most other places offer free service. since my car was off i was helpless and they took really huge advantage of the situation. they gave me a est of 3000$ for fuel line change for my hybrid 2009 model to which i did not proceed with repairs thank god. they gave such lame reasons. 1. car did not start because gas indicator is showing half (wrongly) but the tank was empty. well it was just a week i top up the gass and hardlu driven 50-60 miles. when i saw the same day it was showing half tank gas. but when they handed me car it empty with 10$ gas what filled upon conversation said it needed to start the car. reason - the gas filter is stuck and gas is burning mid way before reaching engine - which clearly a filter change could fix it but they suggested whole part to replace for 3000$. not only that whatever images they gave in report was not the reason behind why my car stopped running. 2. while for the car to start they re-charged the battery, if the car could run with battery being charged what is the gas and egine story ?? all your reports show no real reason for my car engine being stopped. no actual machine indicator images in the report.just manually typed every single thing like novel. 3. now, the abs indicator and tire air indicators are showing on the screen which is flase alram. - nowhere related to why my car stopped running again. i cannot even claim refund for this because i'm sure this how you run a business by scamming innocents. i cruse your business go under loss.

Al was the most professional mechanic I have ever worked with and that says a lot about. I've owned…read moretrucking companies and have been ripped off a lot on unnecessary repairs . Got exactly what I needed and the mobile service was the icing on the cake ! Great Job guys

From the owner: At Plano Auto Repair Mobile Service, we specialize in bringing reliable auto repair directly to…read moreyour location. Our mobile mechanics provide expert diagnostics, routine maintenance, and affordable repairs for all makes and models — without the hassle of a traditional shop. Customers value our transparent pricing, access to discounted wholesale parts, and a 12-month / 12,000-mile labor warranty for added peace of mind. Serving Plano and the greater Dallas–Fort Worth Metroplex, we offer convenient on-site solutions at your home, office, or roadside. From batteries and brakes to air conditioning and engine work, we’re the trusted mobile repair team that helps you get back on the road quickly and stress-free.

This auto shop has been a great place for my family for years; I have VW toureg 09 that's still…read moreavailable and running great due to this shop work. Usually dealership will charge head and foot to even touch it. So coming here has saved me a lot of $$! Megan was my go to and she always explained what will be fixed and diagnosis. She's been very nice every time I called the office, great customer service. Great work as well from the mechanic guys. Really appreciate their service. Thanks.

Took my car in because it wouldn't start after not being turned on for 5 months while I was away in…read moreArmy BCT. They called me back the next day, told me I needed a new engine, and gave me an estimate around $6,500. I went in and asked if my engine could be repaired and was told no. I was charged a $100 diagnostic fee and took my car to Auto Clinique to get a second opinion. Once they got to my car, it took less than an hour to not only diagnosis but repair it and have it running again, all for $150. Saved me over $6,000! Update: I was able to obtain a refund for the diagnostic fee and they seemed willing to learn and improve.

This place is AWESOME. Kip deserves a raise. He was very…read moreauthentic. Looked me in the eyes, actively listened to me, and explained everything logically. He gave me a fair estimate and prepared me for the possible outcomes. I have been burned by several Dallas mechanics/shops recently. I am so glad I found this place. Kip kept me informed and was honest. Keep his word. Got it fixed properly. I am so thankful. I will always recommend and bring my cars here for work.

I brought my Yukon to this shop, and Kip took the time to explain all of my repair options before…read morehelping me decide that a rebuilt transmission was the best solution. Their pricing was competitive, and I really appreciated that they offer a nationwide warranty. As someone who travels often, having that extra peace of mind made all the difference. The team was honest, knowledgeable, and easy to work with. I highly recommend them!

I have been going here for the last 10 years, Very reasonable price, great service. Highly…read morerecommended.

DONT GO HERE !!! During my attempt to get help with my car ,…read moreI was contacted multiple times and asked the same questions about my car on several occasions. The Owner got upset with me and started to raise his tone toward me .Very rude and aggressive. Being yelled at and spoken to in that manner was upsetting and unprofessional. Especially coming from the owner. I value good customer service and will never return to the shop

Had this place recommended for a coolant leak, by my 4x4 and lift suspension guy over at…read more4wheelparts. Bobby got it in the same day and they did a great job diagnosing the problem and a couple noises I was also concerned about. Had it back to me the next day with the coolant issue resolved and also went the extra mile to fix a vibrating exhaust pipe and compression tank at no extra charge. It's been surprisingly difficult to find mechanics that are extra knowledgeable in 4x4, lifted and specialty jeeps. So I really appreciate the quickness and extra care that was taken. Great owner and team! Highly recommend and will return, myself, for future issues!

Bobby and his team are GREAT. I have gone to them for all services on my Mazda since moving to…read moreDallas and I've always had a fantastic experience. Bobby goes above and beyond to make sure everything is done to a high standard and at a fair price. As someone new to the city, Bobby and his team exceeded my expectations - so worth the drive to see them!

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!