Cancel

    Search

    Ondemand Movers USA

    4.1 (70 reviews)
    Open 9:00 am - 7:00 pm

    Get pricing & availability

    Response quality

    Excellent

    Services - Ondemand Movers USA

    In-state moving

    International moving

    Out-of-state moving

    3 More Services

    Packing

    Packing supply sales

    Unpacking

    Ondemand Movers USA Photos

    You might also consider

    Recommended Reviews - Ondemand Movers USA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Damaged wall
    Taeler H.

    It is with deep sadness that I have to write such a bad review for Ondemand Movers USA. As of today, it has been three months since the movers moved my husband and I into our new place. Upon arrival, I was disappointed to see that the dispatcher sent one less mover than what we agreed on, and a truck that was too small. The movers that we got were kind, strong, and patient, they also moved pretty quickly. I appreciated their service and speed. They called their boss before beginning to move anything to let them know that I thought the truck was too small and they ended up having to take two trips, which they removed the charge from my bill since the dispatcher messed up. That's fine and I appreciated this... the biggest problem came in when one of the movers dropped my dining room table in the hallway of our building, causing significant damage to the wall and to our table. The other mover and I saw him drop the table and cause the damage, so there was no question about the incident happening or who caused the damage. The other mover told me he would document what happened in our file and it would be no problem to get this resolved and that someone from their office would contact me. After almost a month of not hearing from anyone, I started sending emails and no one was getting back to me or my building manager. Then I found their insurance company name on the COI. After filing a claim with their insurance, I finally heard back from Mike, the manager at OnDemand Movers and he made it seem like our building did something wrong by fixing the damages. Buildings do not wait forever to repair something, if your company wants to fix it your way and not be charged what a condo association charges then you actually have to contact us to discuss. After being passed around to their HR/ Claims person and getting ghosted several times, it is three months later and I have still not been reimbursed for my damages. Ordinarily, I try to be more patient with small businesses and support them whenever possible, but this is ridiculous. It does not take three months to reimburse someone for their damages. I've been told that the checks are lost in the mail, then received an offer to get a Zelle and we all know that Zelle is instant but I have not received that either. It's sad to say that I would not recommend this company to anyone.

    Here is my claim I filled out for my $10,795 couch. They paid me $90!!! This company is a joke!
    Kevin S.

    I paid this company $1,500 to move my 2 bedroom apartment about a mile away. The actual cost of moving was more like $12,000. They completely ruined my $9,000 Restoration Hardware couch. There was a giant hole in it and several parts of it were completely black. I had to go to Restoration Hardware and order a new $9,000 couch to replace the one they ruined. They told me that their insurance would cover the damages. 5 months later I receive an email saying they're going to mail me a $90 check. That made me livid. They ruined my floors in several spots and messed up my drywall - I'm in a brand new unit. I'm going to have to pay for that when I move out. They also broke one of my computer monitors. In total I'm probably looking at a $12,000 is what I actually paid for this move. Also, after they left I found several pieces of art amongst our things that weren't ours. They must have still had them in the truck from the last move! These guys pay no attention to detail and they don't know what they're doing. I watched the guy pick up my couch by himself and slide it across the hardwood floors. They came back to fix the drywall, but after it dried you can clearly tell it was a hack job, so I'm going to have to pay for that. So if you want your expensive furniture, electronics floors and walls ruined, all for the low price of $12,000, then this is the company for you!

    Scratched my $500 nightstand and offered me $25 as compensation.
    Shanna S.

    Scratched my $500 nightstand and offered me $25 as compensation. Left the gas on my grill running. Left items on my balcony. Used my microwave twice and got drinks from my fridge without asking my permission. Would not recommend.

    Bed assembling services

    See all

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Thank you for your awesome five-star review, Sandy!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B. K.
    1
    10
    0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    They showed up promptly, packed up, transported, and unloaded all in 2 hours. Very well done!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Great job! Professional, efficient, fast. Well done. Thank you!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen T.
    5
    16
    0

    5 years ago

    They were great. Very professional and efficient and also handled an enormous mountain of my stuff like pros.

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee N.
    11
    10
    0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Ali, Thank You for your kind words, and awesome 5-star review!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Mike F.

    Mike F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Ondemand Movers USA

    Review Highlights - Ondemand Movers USA

    But I want everyone reading this to know they did a great job, were friendly, on time and responsive.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Chaos To Order

    Chaos To Order

    4.8
    (50 reviews)

    Chaos to Order was Amazing! We moved back into our home after 18 mo. & a catastrophic fire. There…read moreare 6 of us. Mom was feeling super overwhelmed getting the pantry & other projects completed. Kiersten saved the day! She came in like a rockstar. We turned a pantry that had a rice cooker next to the 4 boxes of baking soda into something that doesn't give me constant anxiety. She also helped with kitchen cabinets that had been panic stashed during the move. Kiersten was so professional & had a wealth of sources for me. I'm feeling so much better. This isn't the final, final. But it will give you a great idea of what we got accomplished in 3 hours. Bread box & potato container enroute. AMAZING.

    Shout out to Chaos to Order! I recently moved to a new home and felt overwhelmed by the amount of…read morethe stuff that I had accumulated over the years! I called on Chaos to Order to help me purge and organize, and I must say that I was so happy that I did. I highly recommend them for your organizing needs. From the initial consultation, the team took the time to understand my needs and specific challenges that I faced in my new home. They provided solutions and helped me to organize things that I loved and to purge the items that were obstructing my headspace and happiness. I was so very pleased and impressed with this company. They were prompt, efficient and showed a true passion and enthusiasm for what they did. I now not only have organization but also the structure and the tools necessary to maintain a clutter-free home! It brings me joy to walk into my newly-organized space and gives me the motivation to maintain it. Thank you, Chaos to Order, for giving me back my peace!

    Ondemand Movers USA - movers - Updated July 2026

    Loading...
    Loading...
    Loading...