PHENOMENAL experience!! From the ease and quick request for service online, next day availability…read more Additionally having great friendly, professional service, exceptional communication giving a time frame window. Then text to advise tech was on the way. I'm blown away at the ease of this exceptional service for my living room rug. Sean was so professional, friendly, accommodating. Moving furniture, explaining procedure and drying time to maximize the best carpet cleaning. I'll definitely be referring and using them again. Oh and also the cost for this fantastic service was super reasonable. So pleased

The whole process was easy. Very quick to respond with questions and great customer service.read more

They did a great job. We were very pleased with their services. I will hire them again for sure.read more

I needed to get my carpet cleaned last weekend. I used Yelp's contractor function from my…read moresmartphone, Two out of 5 carpet cleaners responded. Ryan at Busy Bee responded so quick before I got a chance to do research on the selected vendors. Just took a few sentences, I began to like his personality and direct answers. It appeared as what the website and other reviewers said. I quickly made a decision to hire this vendor. Ryan and his crew arrived at the specific time, after 3 pm because of errands on a Saturday afternoon. Gave me the quote as described on the chat. They took care of the master bedroom and a small portion of tiled bathroom. He left me an instructions for drying time. I also asked about the cost for cleaning they walking closet in the master bedroom. I skipped this time because I used it to evacuate the furniture from master bedroom. Busy Bees Carpet Steamer is based in Cypress area. My house is south end on the map. They are so nice. I'm going to treat them for lunch at Chinatown next time I use the service again.

This is my 2nd time using them. They are incredible. I receive the best services from them. If you…read morewant your carpet to be clean your house to smell.Well, the service to be great.This is the company to go with. Datwone is the best. Love this young man

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

Jack and also the office staff at Safe -Dry Carpet Cleaning were very professional and assisted…read moreso much at a residential property today in Katy , Texas that needed carpet cleaning

Had an appointment for 9am no communication and called them at 9:30, said they would be here by 10…read more Then rescheduled to 10:40, looked on their tracker app and at 10:30 he was still over 20 minutes away and not moving. I text them and told them to cancel and as any good business does they never called of responded. I understand running late but no communication is a bad business practice.

Well ,after waiting on the work to be completed and payments from their company Alacrity to pay…read morethem after my insurance company paid multiple supplements the work is finally completed.I t was a quite a process .The walls and flooring is amazing.The paint job was done was done nicely.I called numerous times about the time line when the work was going to be completed and I was disappointed with the slow down and gap of time between projects but is now done and completed.I appreciate the company diligence in getting everything completed.Now it is time to enjoy my new and improved space.The value I can't say because the final estimate was considerably more than the initial estimate,but thanks to my insurance and the insurance agent they kept me calm throughout the long process.

I feel like I got nickeled and dimed. $30 fuel surcharge to run the truck while they spend 20…read moreminutes or so cleaning???? You need the truck to run to operate the steamer. That's what I'm paying for. $15 per room for the few squirts of detergent spray. Crazy stupid. That's what makes the steamer effective. I have had carpets cleaned many times before (once by you guys a couple years ago), and these were never charges assessed before. I should have sent them on their way and just called any number of other companies that do the same thing (not to mention they showed up 2 1/2 hours late!!!).

The brought the carpet back to life. The value, quality, service is over the top. The price I paid…read morecompared to what I got you cannot beat. I wish I could have the come out every week!

Steam Master Cleaning did an excellent job on my home today, and I want to highlight the…read moreoutstanding service provided by Payton. He arrived on time, explained every step of the process, and made sure I understood exactly what my carpets needed to stay clean and well‑maintained. His knowledge and professionalism really stood out. Payton cleaned my entire house at a very reasonable price and worked efficiently without cutting corners. The results were great, and I truly appreciate the care he put into the job. I'm very satisfied with the service and will definitely recommend Steam Master Cleaning--and Payton specifically--to my family members and anyone who owns a home. Great job!

The service I requested was to get a quote on my cleaning my couch and checkered rug. I ended up…read morejust getting the rug deep cleaned. They were very professional and updated me every step of the way from setting the consultation to having to reschedule and informing me when the technicians were on the way. They were thorough with the options provided and did a great job cleaning the rug. Technicians were very efficient and did a great job cleaning and making the rug smell so nice. It was my first time using a service like this while they were professional and did great I did feel like it was a bit pricey.

Very professional, punctual and affordable. I recommend booking your carpet cleaning services with…read moreH-Town Steam

Over a year ago, I requested quotes on Yelp for sofa cleaning. (Side note: if you've never used the…read more"Request a Quote" feature on the app, you should -- send one inquiry and Yelp forwards it to multiple companies for you.) Of the quotes I got back, H Town Steam was the most competitive. I didn't end up booking at the time, but circled back a few days ago and asked them to confirm the pricing from before. They responded right away and I got it scheduled. We had to adjust the timing a couple of times, but they were responsive and accommodating throughout. Shai showed up and did a great job on the cleaning. There was a small discrepancy between the price I was quoted and what he had on hand, so I flagged it and showed him my conversation with their sales rep. He called management on the spot and got it corrected immediately. Great first experience overall -- I'll definitely use them again.