This location is awesome It was my first time placing a catering order. It was so smooth and easy that I wasn't sure I placed an order for the next day. I showed up the next day, order was just made and was being placed in boxes for me. Even placed the boxes in my car!! Thank you to the Chino staff!! read more

I walked in to pick up my order and the employee was standing at the counter when I walked up. She looked at me, walked away, and stood at the computer near the kitchen. The 2 chefs cooking food had to tell her after 5 minutes of me waiting that she had a customer to help. Come to find out, her name is Sarah and she is the manager. This will be addressed to corporate for this behavior. read more

I went to eat there today because I was craving the bbq beef and it was so delicious! I was eating a little too fast and dropped some food on the table, fortunately the nicest employee named jennifer came to clean it up herself. She was so kind about it and it made my experience a 10/10. Will definitely be coming back. read more

Nearly every time I order from here, something is incorrect. I've overlooked a lot of incorrect orders because this location is convenient, but I'm not sure it's worth it anymore. read more

Had a BOGO coupon. No fuss, no thrills, clutch in the quick. But mac salad was too watery. Service was nice. It's decent food for the portions and price I would say. Nothing to rave home about, but basic Hawaiian food. read more

Ono Hawaiian BBQ - Kalua Combo - Barbeque Near Me - Chino, California

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This is a bit of a late post, but even though the Lenten season has wrapped up, I stumbled upon this spot by chance while passing by. I didn't expect much, but since it was Friday and I typically stick to seafood and veggies, I was pleasantly surprised to find they offered a Lenten menu. The plate was just $8, which felt like a great deal--thank goodness it wasn't a $20 letdown! They had three Lenten options: fried fish, fried shrimp, or grilled shrimp, all served with a salad and two scoops of rice. It took a little while for the food to come out, but I was patient, and it truly was worth the wait! The fish was piping hot, the rice was perfectly cooked, and the salad was surprisingly delicious. The place seemed to be busy, loved the Hawaiian theme! which is always a good sign. Overall, it was an onolicious experience! Thank you! read more

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Food was good until I got towards the bottom. Looks like the cook served me the burned bits. It was gross to eat. Looked like neat, but wasn't. Shameful to get dinner and have this happen. You guys have to do better to keep customers coming back. I won't be back, no coupon or apology needed. read more

Ono Hawaiian BBQ - Whole picture - Barbeque Near Me - Chino, California

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It was our first time ever visiting in Ono Hawaiian BBQ. We had a buy one get one free coupon so we thought we'd give it a shot. The cashier was the best part of our experience. She was so gracious and very sweet. We ordered a chicken plate in a Hawaiian meat combo. I would say it was pretty basic, sort of locked any flavor. The inside of the restaurant was really cool very new and clean. Unfortunately if I want Hawaiian food, I'll drive myself to Naco. read more

Ono Hawaiian BBQ - Barbeque Near Me - Chino, California

Came in before 5 min before closing and The cooks were pretty upset. Calling me "Gordita" and I felt bad because I know they were tired. I ordered the bbq plate that with tax 14$ they put me on a diet and filled the plate with mostly cabbage. I will not be going back. I've been a customer for years This location was not it. I speak Spanish so I understand what they were saying. I feel bad but an honest review. The cashier was the only real one . read more

Ono Hawaiian BBQ - Hawaiian BBQ Chicken - Barbeque Near Me - Chino, California

Honestly I was impressed by the cleanliness and the fast service. For it to have such a low rating... idk. Maybe I came at a good time? None the less the food was piping hot. I got my food in less than 5 min . Customer service was on point and my food was delicious . Wouldn't mind coming back. Most of the time this place is packed on a weekend. read more

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Ordered the chicken and beef combo plate with veggies only. Flavor was kinda bland... nothing really to it to say "oh wow" this is delicious. The service was fast and friendly. Inside was clean. Bathroom could use some cleaning. But probably won't be back to have lunch... not all that great. read more

Ono Hawaiian BBQ - Barbeque Near Me - Chino, California

This place has good island fire chicken and chicken Katsu. Their mac & cheese is good. I normally get the island fire chicken and double steamed veggies. Very good. read more

I ordered chicken beef combo They gave me katsu and chicken Wish I knew I would have gotten the katsu sauce read more

Ono Hawaiian BBQ - Barbeque Near Me - Chino, California

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Rude customer service from Josue. Seemed like he was in a bad mood or just hated working there.

I've been here before and I thought it was ok, but hadn't come back until recently. Ono and the library were giving out free kids meal for checking out books. My daughter checked out books and earned a free kids meal. While I brought her to get her free kids meal I got myself a plate and it was so delicious! The chicken is nicely browned, the ribs were so tender soft, so was the meat. The veggies were delish. I will be coming back over and over since I love a high protein veggie dish. Extra points to Ono for motivating kids to read with their free meal incentives. read more

Ono Hawaiian BBQ - Hawaiian bbq plate - Barbeque Near Me - Chino, California

The $8 Seafood Aloha specials are definitely Ono and timely during Lent season. Comes in your choice of Crispy Shrimp, spicy Lava Shrimp or White Fish and we tried all 3 meals. Each combo plate comes with a green salad, dressing and rice. Tartar sauce and katsu sauce condiments a must! What more can I say - they're simply good and satisfying! Available until 4/18/25! read more

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Why oh why do you not give out your Mac salad consistently?? Why did everyone else in my DoorDash order get it and I didn't?? We all ordered the same thing. Please stop doing this cause you never know who is pregnant and craving that mf Mac salad!!!!! I am so upset. read more

Healthy option, the lemon pepper grilled chicken, mac salad , not really healthy but so good. Didn't eat the rice but still not happy about the 2 broccoli, out of all the veggies, we asked for no rice extra veggies, broccoli but still only got the 2 broc pictures. We also always grab a couple of spam musubi s for our kiddos. They like em. read more

Ono Hawaiian BBQ - Spam Musubi (2 pcs), - Barbeque Near Me - Chino, California

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Love the family meal size - we get the chicken katsu, grilled chicken and beef. One regular plate of fish for a pescatarian. The rice, side salad and macaroni salad are filling and delicious too. Truly feeds 4 or more! read more

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Need to do better with keep their hair out the food. Second time i find hair inside the mac cheese and rice.

The customer service here sucks, the workers are of no help, food not even that good.

so I had a very pleasant experience, I went in and ordered. I was waiting, and I noticed that the person packaging the food was wearing gloves but touching everything. They forgot an item which after a long day at work you don't want to drive nowhere. I called corporate and I did not get a refund. I was disappointed because things are so expensive these days. read more

The food was great and the male cashier who works here the best! He gives the best customer services. Super friendly and always got something positive to say. I appreciate him. The store always clean and I'm always here during rushes hours. The stuff great. I love this location. read more

Went to get dinner at Ono Hawaiian BBQ and we blown away with Edgar (the front cashier at 5:30pm). He was very nice, attentive, and very helpful. You guys have a good one with him working in your establishment! read more

Greedy. Do not come here. At 8 pm, on July 28, 2025, I ordered the fire grilled chicken Aloha plate. They filled my plate with excessive, disgusting rice and only 1/4 cup of chicken. I got a plate full of carbs with barely any chicken. SHAME ON YOU LAZY COOKS. I'm sure they were lazy to cook more chicken. read more

This resturant is always in my rotation for a quick delicious meal for take out. The app makes it so easy to order and pick up. The food is always fresh and never disappoints. The service is excellent and always accommodating to the needs of their customers. Edgar is the best! He is a great example on how to deliver great customer service. His attitude is always positive and friendly. The food combined with the great customer service is the reason why I keep coming back. Give this place a try. You won't regret it! read more

Didn't decided to stop here tonight and I must say Edgar provided some of the best customer service that I have had in a very long time. I appreciate his attentiveness and helpfulness. Keep being amazing Edgar!!! read more

Accidentally placed an order for next day through grub hub when I meant to place same day. The manager working was so nice and was able to give it to me same day with no issues. 10/10 customer service read more

I've been in a couple of times recently. The staff is incredibly helpful and kind and they go above and beyond. And the Katsu Chicken is delicious! read more

We picked up our order and many items were left off. I had to drive back over 30min one way When I got there the girl who did not give us the 2nd package i met her coming out if the store. I told her what she did and she walked away telling me she was off the clock and turned her back on me I went in and talked to the manager. I explained the situation to him. I told him it cost me an hour because of her mistake and i wanted credit for the $17 she makes for my time They refused to give any consideration for their mistake The kitchen that I went back too was horribly dirty. Health department should inspect for cockroaches and mice I will never return here and suggest you dont either. At least chek the kitchen if you do Robert A read more

Had an amazing customer service experience today at the location in chino from Jason . Customer service was top notch. Would definitely visit again . read more

The service and food is not good at all and the lack thereof. This establishment requires you to wear a mask despite science stating it's not required and Governors directive. read more

Fast, friendly and delicious food! The ambiance is relaxed and happy. The food in delicious and the portions are huge! Everything is clean and inviting. read more

First time here and was served raw chicken. Be careful everyone to check your food and take it back if undercook and demand your money back. Cashier was also rude when she has the easiest job. read more

Ono Hawaiian BBQ - Barbeque Near Me - Chino, California

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I had the best customer service especially from a worker named Edgar. He was fast paced, nice, and provided the best service! would definitely go back and get attended by him. read more

I'm a lover of Hawaiian uno bbq franchise for a number of years now however this experience was frankly quite upsetting. The thought of almost eating a worm in my chicken gives me goosebumps. Ruined my appetite and good mood. So far I've enjoyed this restaurant's ambience and delicious cuisine, but I'm not sure if I would like to go anytime soon after this . read more

Ono Hawaiian BBQ - Worm in chicken - Barbeque Near Me - Chino, California

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Perfect when you crave Crunchy Katsu chicken, marinated beef, & chicken #44 . In my opinion they serve big portions, I ordered to go and to share "Pos' es mucha comida" lol! It included white rice, and a scoop of macaroni salad. To my delight it had enough of cabbage and brócoli. The staff was friendly, and location very well kept & clean. Plenty of parking spaces or walk a little before eating. read more

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Not a fan of their aloha plate. Salad was super wilty and not a lot of flavor. The teriyaki chicken was burned so that was another bummer. Had food delivered so couldn't go back to get a replacement plus with no car it was pointless. Ordered Mac salad on the side. Only saving grace tbh... read more

First off, these people literally have a sign in their window that reads "Washing your hands often helps you stay healthy against COVID-19," and what do they do? Close their restrooms! So now their paying customers can not even wash their hands or use the restroom. That's ridiculous but forgivable. What's worse is this place has absolutely NO MANAGEMENT present, ever. I've been here almost 5 times and each time have to wait at least 15-20 minutes to get my food no matter if it's 1 chicken bowl or 5 plates. All the workers are constantly acting like it's break time..just an annoying atmosphere. read more

Ono Hawaiian BBQ - Fresh Coconut Juice - Barbeque Near Me - Chino, California

Seriously so good. Portions are a really good size. 3 of us split 2 orders. The people are really nice there and there were more options than i imagined. read more