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    Options Insurance Services

    4.9 (122 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Recommended Reviews - Options Insurance Services

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    Reviews With Photos

    Ann W.

    Very good service! Nice environment, clean and organized. Came here for livescan service, fast and professional.

    Office area.

    Good quality service. Was able to make an appointment within 15 minutes of calling. The office is very professional looking. Will be coming back for my live scan needs!

    All numbers in my review are real from 2019. The coverage is uncanny. Excellent service and so easy

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    Photo of Ana L.
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    6 years ago

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    Photo of Billy H.
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    7 years ago

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    Photo of Henry U.

    Henry U.

    Helpful 3
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    7 years ago

    Business owner information

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    Henry U.

    Helpful 0
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    7 years ago

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    Henry U.

    Thanks for the review Shannon!

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    4 years ago

    Awesome service! Really sweet lady's!! Totally recommend this place for live scan and their other services they offer!!!

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    7 years ago

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    Henry U.

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    Photo of Ivan W.
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    7 years ago

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    7 years ago

    Thank you Options Insurance Services! Great customer services and was helpful! Will Definitely Referral my Friends and Family here!

    Business owner information

    Photo of Henry U.

    Henry U.

    Thank You! We will be happy to take care of your family and friends.

    Helpful 2
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    7 years ago

    Business owner information

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    Henry U.

    Helpful 1
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    4 years ago

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    8 years ago

    Business owner information

    Photo of Henry U.

    Henry U.

    Helpful 2
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    6 years ago

    Helpful 1
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    7 years ago

    Business owner information

    Photo of Henry U.

    Henry U.

    Thank You for your review Thuy!

    Helpful 1
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    7 years ago

    Business owner information

    Photo of Henry U.

    Henry U.

    Helpful 1
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    7 years ago

    Very professional. They will help you to get a good deal on your insurance on car , home , business, etc.

    Business owner information

    Photo of Henry U.

    Henry U.

    Thank you for choosing us and for your review Hoang.

    Helpful 1
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    Photo of Kelly T.
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    7 years ago

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    Henry U.

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    6 years ago

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    Photo of Huy T.
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    7 years ago

    Fast, friendly, and efficient service. I would definitely come back to this location if I ever needed to do live-scan again.

    Business owner information

    Photo of Henry U.

    Henry U.

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    Photo of Mike W.
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    7 years ago

    Business owner information

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    Henry U.

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    7 years ago

    Business owner information

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    Henry U.

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    6 years ago

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    7 years ago

    Highly recommend this place ! Henry was really helpful and was able to help us out with everything we needed!

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    Henry U.

    Thank you for the review Jun! Glad we were able to help.

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    7 years ago

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    Henry U.

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    6 years ago

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    7 years ago

    Great service. Am so happy with their service. If I ever need fingers prints again Definitely I will be come back to the them.

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    Photo of Henry U.

    Henry U.

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    5 years ago

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    7 years ago

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    Henry U.

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    5 years ago

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    7 years ago

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    Henry U.

    Hey Derek thanks for the review! Let me know how it all turns out.

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    Photo of Brian T.
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    6 years ago

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    7 years ago

    Great place to do your notary. Very fast, easy and professional. Ask for Henry. $5 discount for checking in. So easy

    Business owner information

    Photo of Henry U.

    Henry U.

    Thanks for the review and checking in Huang!

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    6 years ago

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    Photo of Katherine Y.
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    7 years ago

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    Henry U.

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    7 years ago

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    Henry U.

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    7 years ago

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    7 years ago

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    7 years ago

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    Henry U.

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    7 years ago

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    Henry U.

    Thanks Johnson! We try our best.

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    7 years ago

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    Henry U.

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    7 years ago

    Very helpful and professional!! Their service is great. I've never had any issues when calling in to them. Their value is great too.

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    Henry U.

    Thank You Karina!

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    Page 3 of 4

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    Review Highlights - Options Insurance Services

    I called and Henry picked up the phone and was really helpful and made an appointment for me for the following morning for a live scan.

    Mentioned in 41 reviews

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    The UPS Store

    The UPS Store

    2.0
    (178 reviews)

    Trev helped a lot with helping me sort out my package and label. Super patient and kindread more

    I attempted to return an Amazon package at this UPS Store this afternoon and was shocked by how…read moreunprofessional and hostile the customer service was. I had ordered an ironing board through Amazon but ended up not needing it. When I initiated the return, the only option Amazon gave me was this UPS Store. The return instructions said I needed to bring the item with a box and label, but the ironing board had originally been delivered wrapped only in plastic--not in a box. Before making the trip, I contacted Amazon customer service to explain the situation. The representative assured me that it would not be a problem and even generated a QR code with notes instructing the UPS associate that the item had not originally come in a box and requesting an exception. When I arrived at the store, the older Asian woman wearing glasses at the front counter immediately refused to accept the return as soon as she saw the item. I calmly tried to explain what Amazon had told me and offered to show her the QR code with the notes, but she flatly refused to even look at it. Instead, she became visibly angry and began ranting about Amazon, saying, "Of course they'll tell you *@&#! because they don't want to deal with it!" She continued complaining about Amazon and other customers while using profanity and speaking in an aggressive tone. Regardless of how frustrating Amazon's return policies may be for UPS employees, customers should not be subjected to that kind of outburst. I had done exactly what Amazon instructed me to do, yet I was treated as though I had done something wrong. Hoping to resolve the situation, I politely asked whether the store had any discarded boxes that I could reuse to package the ironing board since it had never come in one. Instead of trying to help, she became even more upset. At that point, I realized there was no productive conversation to be had and left because I did not want the situation to escalate any further. I walked out feeling upset, embarrassed, and honestly shaken by the interaction. I completely understand if store policy prevented them from accepting the return. What I cannot understand is the hostility, profanity, and complete unwillingness to even look at the information Amazon had provided before dismissing me. There is a respectful way to explain store policies, and this was not it. I will not be returning to this location, and I hope management addresses how customers are treated. No one should feel uncomfortable or intimidated simply for asking for help with a return.

    Options Insurance Services - insurance - Updated July 2026

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