2nd time using them it's pricy but well worth it! They send a set of 2 for the team and they will clean and make your house sparkle! I forgot who the first 2 initial ladies were dispatched to my house but I loved them! Very professional and they get the job done! I recommend this company to anyone! Whether it's a move in clean, move out clean, or just normal everyday cleaning they get it done! read more

I've been using Orange and Lemon several times since my previous apartment. I'm pretty satisfied with their service. It becomes little more expensive quote than before but I'm satisfied with their professional service. read more

The results are usually 5 out of 5, but I've had to remind the team multiple times to wear shoe covers in our home. I'm surprised that in the time of COVID I would see them walking in our home with their uncovered shoes. Aside from that inconsistency, Oranges and Lemons has provided our home thorough cleanings for over a year. We haven't been able to use them but once due to COVID my husband and I are home 24 hours a day except for one day. When we returned we were very happy that The Oranges and Lemons team left our home sparkling. When my husband and I no longer work from home and return to our respective offices, Oranges and Lemons will be the first call we'll make! read more

Update: After cleaning my house two or three times, an item was broken. When I contacted the company, they said they needed to check with the service provider to confirm the damage. The cleaner denied that anything was broken during their service and refused any responsibility. The company insisted that they supported their employee and believed that the item in question must have been damaged by me not their employee. As a way of compensation, they put a $20 credit towards my next service. I did not continue using their services. read more

They only offer service in DTLA area - I booked a service because the map indicated that I was within their service area, but my reservation got cancelled by them, because I live near Chinatown - the owner says all their workers walk to their clients, so they can't serve areas outside the DTLA even if you are in the same area code. It would've been nice if they were more clear about the areas they serve, so the clients don't waste their time going through the hoops. read more

Between my fiancé working nonstop and me being extremely pregnant, we haven't had the time or energy to clean our house. The bathroom is the hardest thing for me to clean, especially the bathtub and sliding glass doors. I scheduled them to work for an hour. I should have scheduled for longer because I underestimated just how long it would take to tackle the bathroom. They did a very thorough job and our bathroom sparkles. They were even able to vacuum the rest of our place. Next time I'll book them for longer so they can clean the kitchen as well. read more

Broke my dryer and was in contact with their folks for a time to discuss repairs and then I was ghosted. Recently tried to book service and requested a discount to make up for the dryer repairs and they never reached back out to confirm appointment. Stuff may break when strangers are cleaning your place. I have no problem with that, but just acknowledge and provide a discount on the next service and I'll be happy. Ignoring me was unprofessional. read more

It was my first time using Oranges and Lemons as I was looking for a DTLA company in hopes of supporting local businesses. Needed a move-out cleaning which I consider an overwhelming task. The cleaning team was quick and it was obvious they were professionals. I don't think I could clean even half as good as they did. The quality of the work was great and all details were attended to without asking. Will definitely use them again for routine cleaning of our new place. read more

If you live in DTLA this company should clean your apartment. They were very professional and efficient. Prices for their professional service was fantastic. I could not believe how clean our place was. They brought their own cleaning supplies and managed to bring our place back to life. I wish I had before and after photos to show you how well they managed to clean our place. They paid close attention to detail unlike other cleaning companies and they even asked me to check and make sure they cleaned everything I asked for. Thank you for making our place shine once again! read more

I love Oranges and Lemons. They are always usually early and are ridiculously thorough. I always think that they've replaced my appliances with something new... Amazing service, amazing business, amazing professionalism. read more

It doesn't take a Sherlock Holmes level of observation to gather that I really don't like cleaning my bathroom. Try as I might to keep the place tidy, I just can not think of a worse thing to do than scrubbing a tub and toilet. I got a postcard in my mail from Oranges and Lemons that saw their $25 price and thought "Hmm, maybe I can do this." Months later I went to their website and saw that they could also do whole loft cleanings upon request, when I punched in my apartments measurements, I saw how cheap it was and thought I'd give it a try. If the work was up to snuff, I'd hire them to do my bathrooms on the regular. After my appointment this week, I want to kick myself for waiting so long to set this up. Emma arrived right on time and got to work, in 3 hours, my ENTIRE apartment was the cleanest I had ever been since I moved in a couple of years ago. The stove top was spotless, the fridge was clean and my bathrooms tub and door was so spotless, it kinda scared me. Hell, I can even eat off my floors because all the dust bunnies and tiny spots are gone!! I immediately booked a recurring bathroom cleaning for next month and can say with the utmost certainty that this was the best money I've spent in a while. Now, my bathroom will always be clean and fresh and the next time my abode is looking a little worn down, I know who to call. read more

Also known as DTLA Clean - this service was great when I first started using them in 2017. They had a special where you could just have your bathroom and kitchen cleaned at a really economical price ($50). In just a couple of years (2019/2020), they've gone up DRASTICALLY in pricing and no longer offer the bathroom and kitchen special that they once had. Its now a by the hour pricing. They're ok when it comes to the cleaning (with a few misses here and there). I've had items broken and things such as the top of the refrigerator not wiped down, but the true downside is, the workers take a longer than necessary to clean, thereby increasing the cost up to double your budget because it takes them longer than necessary to clean. I paid over $200 for two cleaners to clean an empty 900 square foot apartment when I was moving out of my DTLA apartment recently. The cleaning was scheduled for an hour and a half which is more than enough time to clean an empty apartment (including the empty refrigerator). 1.5 hours turned into nearly three hours (for an entirely empty apartment). A few other less than stellar things is that the person booking the workers often times would call/text at the last minute needing to change the time. Very inconvenient! On this last time, I was called/texted the night before the following morning's appointment and told that the workers needed to come an hour earlier; which on the day of the clean they were late and showed up at the time of the originally scheduled appointment. So I was extremely inconvenienced at the last minute in that I had to quickly rearrange my day to fit a new time when they didn't uphold their end of the bargain and showed up at the original time and I was not even offered a 10% discount for the inconvenience. I wasted an hour to accommodate them. To add to that, I was also, on a few occasions, texted as the appointments were coming to an end and told that they needed to add an extra time because they weren't done. I'm often working with a certain budget, but since they had my card on file they took liberties and often added the additional time + tip. First of all I should decide the tip and whether I want to pay it based on the service provided. The experience was often sloppy and just wrong. Luckily I will NOT need to use Oranges and Lemons again because I no longer live in the serviceable area of downtown LA, but just a heads-up for those that still do...(1) do not leave a card on file [you can not delete it or your account yourself] and (2) demand that you determine the tip as well as whether you want to leave one at all due to the overall experience by both the cleaning staff as well as the person doing the booking. Last, good luck if you can't speak Spanish. Most of the cleaners speak absolutely no English so communicating directly with them can be a challenge when trying to communicate what is needed. I very often needed to communicate with the booker (via text), who then communicated with the cleaners. Its definitely not effective not being able to talk to the actual cleaners. read more

I definitely recommend their "whole loft cleaning" service. Don't even worry about what that means - three ladies (and potentially ninjas) showed up at my place on time and cleaned EVERYTHING in my apartment for 4 hours and 15 minutes. (1000sqft, 2bd/2b) My bathrooms had a severe case of soap scum and hardwater stains - they are completely gone! They are the most hard working and professional cleaners I've ever had. Also, they are punctual and super professional. They dropped off the three cleaning ladies rather than making them figure out parking in downtown area - definitely a smart and efficient move on their operations! According to their website, they pay fair wage to their workers and partner with the Domestic Workers Alliance. It is a big plus for me considering how often domestic workers' labor tends to get undervalued. read more

I'm the kind of girl who somehow manages to have stuff on stuff on stuff in my small studio. I've been craving a deep cleaning of my apartment since I decided I'm renewing my lease (to make my unit feel like new), but I just couldn't get all the crap I have tidied up enough to welcome someone into my home, even cleaners. Well I decided to finally bite the bullet and book with Oranges & Lemons. First of all, I love that they specialize in DTLA. They are familiar with the apartment communities and strangely enough, don't even inquire about the parking situation (perhaps they are efficiently dropped off by someone?) It was such an easy process and the customer service was so great, I figured why not. Also, I know it seems like a silly thing, but their customer interface (website, online portal, branding) stood out from the rest. And of course, rave yelp reviews. So I did the best I could to consolidate all my loose things in the apartment and made the call. Claudia and Karla showed up on time (in fact I got a text saying they were running early, if I was interested,) and got to work. When I returned to my apartment I was absolutely STUNNED. Shell shocked. They call their service "refreshing" your apartment, but it's a true deep clean. Spic and span. Fresh, dusted, vacuumed, tidied up to perfection.The ladies were respectful with the 'homeless' junk I had but would even tidy that up and scoot to the side, making sure it was consolidated and easy to find. And, the details!! My dish rack was completely cleared off (I don't remember the last time I experienced that), cat tree looked brand new because they had vacuumed every level, and the running load of laundry I forgot to place into the dryer? Loaded and dried. Things I didn't expect, but received. They really do have an attention to detail. And extra points for being so kind to my cat who was just minding his business during the commotion. Super impressed and will definitely be using them again. Thank you Oranges & Lemons! And for being so communicative via your text service throughout the entire process and accommodating my last-minute request for an appointment via your waitlist. read more

amazing service. i loved how easy it was to book the cleaning, and that they offer a la carte service! My place is pretty clean so I opted for bathroom + floors only - the ladies came on time and left the place sparkling clean! highly recommend and I'll def be using the service again! read more

Update: supervisor worked with me on timing and had one of their own supervisors come over to help me clean for 1 hour and did a phenomenal job. Once again, phenomenal team. Update: supervisor called and was very nice. She is trying to resolve the issue for me and finding a replacement with a partner service. Will update later. I am returning 3 stars back. I've used them for the past three years. They've always been amazing. However they somehow messed up my phone number (despite the number being confirmed in my confirmation email). They then didn't notify me while I was home waiting for them. I waited for 30 min (15 after the ending timeframe they said they would be here by). So I called to see what happened. They claimed the cleaners were here and I didn't answer my phone however I told them I have no records on my phone that this was the case. They then found out it was their problem on their end. Their supervisor was unhelpful and told me that there's nothing they can do and help me with. Great service to punish their customers for their own fluke. No compensation, discount, or anything was offered. Just a take it or leave it attitude. They've fallen so far in just 3 years. Very saddening and disappointing. read more

I've been using this service for 2 or 3 years. I'd definitely recommend this team for DTLA dwellers. The cleaners do a really great job and they're very nice. The online booking and SMS reminders are a nice, modern perk as well. They always ask for feedback after each cleaning, which is a very good business practice. I'm sure you can find an individual that will charge less, but you probably won't get the same level of professionalism or accountability. When they arrive on site, be prepared to let them know of any specific preferences you have, such as "don't use soap on the coffee maker" or "don't dust this castle I made out of playing cards." read more

This is a great company. We keep our 2bed/2bath quite clean as it is but O&L go the extra mile to really make our place sparkle. They've cleaned my apartment on two separate occasions and both times the personnel were friendly, trustworthy and performed high quality work. Previously, I've also had to cancel on them last minute and they were very understanding of the situation. Prices are reasonable relative to other options in DTLA; their service is outstanding. We will certainly be hiring them again. Thanks Oranges & Lemons! read more

They are the best! I ordered whole loft cleaning service with a bery fair price. The ladies arrived on time and worked really hard NONSTOP. My toilet was a total mess. I tried to get rid of the stains several times but all failed. They cleaned it in 30 mins and made it look brand new! Evan and Veronica are so professional and very nice to my pets. They paid attention to details which I even often ignored. I will definitely hire them again, and recommend to anyone who needs cleaning service in downtown area! read more

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I needed a last minute deep cleaning as I had been putting me cleaning list on the back burner for some time. The next morning the team was here on time and worked to make our apartment spotless. I love a clean stove tub and the tub was sparkling clean! They got the nooks and crannies I have been itching to get to but just didn't have the time. I'm super happy with the results and will likely call them again so that we can spend more time enjoying the weekend and less time cleaning. Worth every penny! read more

Amazing job, on-time arrival, and very reasonable prices. O&L is the only company I'll be using from now on to clean my loft. Out of a few companies I've used, their service was the least expensive AND they did the most thorough cleaning. My 3 hour whole loft cleaning cost around $130 + tip while other companies were charging me $160 for only 2 hours of work. Unlike most companies that service the whole city, this company specializes in DTLA only. This means no waiting around because of inevitable traffic. Since they work locally and get dropped off, you don't even need to provide parking for them when they arrive. Online scheduling is painless on their site and you get invoiced a day or two before your service. Highly recommended! read more

I have had Oranges & Lemons clean my apartment three times so far and have signed up for a visit every three weeks. Our apartment was in real need of cleaning after two men and a large dog had been locked up there since March due to Covid- 19 (with my wife out of town tending to her mother). They brought in a team, seeing the scale of the job called for back-up help, and they left the place totally sparkling. The subsequent visits required less dramatic help but they have always been there on time, have been professional and effective, have minimized disruption as I took Zoom calls for work in the space. I would recommend them to anyone who can use extra help right now given how much more heavy our use of our apartments is -- for work, education, family life, what-have-you -- during the lockdown. This is a great group of people to work with. read more

Love the Oranges & Lemons team! We have used them for over a year now and they're just fantastic. So nice and they do such a great job.

I booked an appointment on a Monday afternoon for late in the week, which was the first available slot. Received a confirmation email immediately with details of the service. "Cool!" I thought, "A legit-appearing cleaning organization that was a PINCH to set up!" After the paranoia set in (nothing out of the ordinary, just my usual busy-lady-paranoia-that-my-schedule-would-be-thrown-off) that there was no opportunity to pre-pay/guarantee my cleaning, I called the company. They explained that payment is collected after the cleaning. I confirmed once again the date and time of my appointment, and went on my merry way. The following day, I called again to confirm the timing since it was the ONLY time I would be available that week. Confirmed (by a real person) again! On the Thursday, two hours before the appointment was to begin, I receive an email with the subject line "Your appointment has been canceled" and a one-liner in the text portion saying the same thing. Think about it: with this system, they've got nothing to fuss with in the way of refunding your money, since you haven't paid them yet, and they can cancel whenever they want without consequence. Judging by the degree to which they're booked up, it's likely that they overbook each slot to protect themselves from cancellations - but that means you run the risk of them canceling on you too. Reliability is clearly not their forté. I'm out! read more

I needed cleaners after my daughter's birthday party (children know how to party=), so I invited Oranges&Lemons. The cleaning was thorough, girls were friendly, service was professional. Will call them again. read more

Put a very contented smile on my face ... they understand how to thoroughly clean. Anyone who lives in a studio knows that it takes a different approach to all those peculiar needs and these ladies have the right touch. Yes it feels and looks great when they leave but then as you go about daily tasks you notice all those minute details they noticed also. Love having a consistent date with them in my calendar. read more

I've used Oranges and Lemons many times for cleaning my loft. It's a huge space, 2 Bedrooms, 2 Bathrooms and they always do such a great job making sure to hit all areas of the apartment. The team does a particularly great job with bathrooms, fridge, and oven when this service has been requested. You can create a priority list of items that need attention and they will work through this in the time allotted. My place always feels so fresh and renewed after their visit, wish I could do it more often! read more

The only cleaning service I trust to do an amazing bathroom cleaning job. I've used their services 3 times and will be booking a 4th. Cleaners arrive on time, finish fast, and give you a walk through which I never do because it's always spotless! They have bathroom/kitchen only services which is perfect. Highly recommended! read more

What a delightful experience. From the booking to the cleaning service, everything was easy and exceeded our expectations. Emma and her team arrived on time and were ready to tackle a deep clean of our apartment. I quickly showed them around the place and then they proceeded to work their magic. When I returned, I could not believe it was the same apartment. They removed a year's worth of dirt, dust, and soap scum. Note that they serve Echo Park and Silver Lake in addition to downtown. Would HIGHLY recommend! read more

I've been using them for the last 3 cleanings, for my loft in downtown la... I have been very happy with the job they've done. They really clean every nook and cranny in the kitchen and bathrooms, like the toaster and microwave. Their prices are very fair, and they do a pretty quick job because there have been at least 2 people that come each time.. I will continue to use them and recommend them to anyone else in need of a cleaning! read more

We have been beyond thrilled with Oranges & Lemons' service. They have cleaned our 2bd loft twice and I've used them for a studio that I use for work as well. Scheduling a cleaning is a breeze on their website and they can generate a quote instantly based on loft size, bedrooms, bathrooms, etc. They even offer a bathroom and kitchen-only cleaning! An email arrives the day before with a reminder and the cleaners are in touch via text with their estimated arrival time the day of cleaning. I was in my loft the first time they cleaned and, at one point, I saw one of the ladies wiping down my rice maker! Not just general kitchen cleaning, but literally cleaning my rice maker! I was amazed and delighted. Hard water stains and lime buildup seem to be par for the course in DTLA and these gals bust right through it. Our shower is cleaner after they've been here than it was when we moved in. I wouldn't hesitate for a moment to recommend them! read more

What can I say? Emma and her crew were amazing! I decided to call O&L after reading all the good reviews. I needed my apartment cleaned ASAP...hoping they would be able to accommodate me within the next couple days. To my surprise, O&L came thru the same day. I left the ladies to do their thing and came home to a beautifully clean apartment!!! Will definitely be using them again. Thank you Oranges & Lemons read more

The last time someone came into my life and was this thorough, I married them. Good thing I live near the jewelry district.

Used Oranges & Lemons for the first time today and I was very satisfied. Two cleaners came and did a very thorough job. They were punctual, worked quickly and were very professional. My tub, stovetop and wood floors all needed special attention, and now they're literally like new! Online booking was a breeze. I'll definitely use this company again. read more

We couldn't have been happier with our first Oranges & Lemons experience! The talented team was incredibly thorough and meticulous, very friendly, and super easy to work with. I can't wait to be able to invite them back soon! read more

I have been using Oranges & Lemons for over a year. I have them come monthly now and I couldn't be happier. The team that arrives each month does a bang up job and the attention to detail is incredible (they polish every single shiny thing in my apt each time they come) The women are friendly, professional, courteous and I have never had any issues. The customer service is incredibly prompt and I don't plan on using anyone else anytime soon! read more

We have a large loft/living space in the Arts District and needed help - badly - to get things cleaned up and livable again. (There is an abundance of dust where we are located - and we wouldn't trade it for anything, but once in a while - we need to deep clean this mutha!) This is where Oranges & Lemons came in. We've had many different cleaning companies and crews roll through our home - but absolutely nothing compares to the ladies that came through this time. Thank you O&L for sending (x6) lovelies who attacked the dirt from every angle you could imagine. We are sold on your services and we will be seeing you again! read more

I have used O&L (aka DT Clean) for several years and have been very happy with them. Very easy to schedule via their online system, and they always show up promptly when scheduled. Recently, I moved and they did a "move-out" clean for me, and it was fantastic - they killed it. Since I moved out of their service area, I had to use two* other companies for my "move-in" clean - *when the first one didn't measure up to O&L, hired a second one, and it also did not measure up :(. I miss O&L! read more

I have used O&L for several years and have always been happy with them. It's super easy to book online, and they always show up promptly as scheduled. I just moved out of their service area, and the comparison of their "move-out" clean compared to the two* "move-in" cleans by other companies is, well, there is no comparison, O&L killed on the move-out clean. *The first other company that did a move-in clean didn't come close to O&L, so booked a 2nd, and they paled in comparison too :(. Miss you O&L! read more

If you live in DTLA, I can't imagine a better way to keep your loft clean. Absolutely terrific: affordable, they refolded my basket of towels - so sweet and neat (and way above and beyond), they're on-time, and they do a fabulous job of cleaning the place. We just moved down here: and I'm already addicted. Emma and her crew have changed my life for the better. Plus she's a truly lovely person, so it feels even better to have her in our life. Their website is way user friendly, too. Book on line, anytime. Pay on line, too. AND - under $100 to clean my whole place. You really can't beat it. read more