Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

Update June 2026: After posting my original review, Appliance Factory Warehouse contacted us,…read moreaddressed our concerns and resolved the issue to our satisfaction. We appreciate the responsiveness and willingness to make things right.

It's fine until you need service. Call the "president's" line. Leave a message. Nothing will…read morehappen. Call the 720 772 3434 and they will rudely tell you to call the store. Call the store. Get told someone will call you back the next day. Voicemail the next day can't be undstood. Overseas rep. Then get told to call "brand source" for service. If you're less than a year you get sent to call the store again. Store says to call electrolux. They answer as Frigidaire. They barely speak English. Back to calling the store. They scheduled service online. An hour later the subcontractors call back and can't keep that appointment. Would you call that "the runaround?" I do. It should take one call to get service. One.​​

This place is like Disney World for home improvement. We recently had our basement remodeled (see…read morefinal pics) and chose some fixtures and a toilet here. We had a great customer service experience here, even during COVID. When we were ready, we sourced and place our order for all materials through the website Build.com, which is now owned by Ferguson. We had trouble with a broken toilet and we're able to get it replaced by refusing the shipment. It was an easy part of a very crazy process. The showroom is beautiful and offers many high end finishes. I love being able to touch and feel fixtures since you need to know how that metal will feel every time you wash your hands. When doing a cost comparison you will pay more here for most products versus shopping a big box store. Why? Well they have to pay their floor staff, maintain the building and make it a luxury experience for you, the buyer. That's not free. So if you can stand to pay for that type of experience then it's worth every penny. Their selection is superior to any Home Depot or Lowe's as well. You won't be disappointed!

It's hard to do business with them when you make a trip there and they have no one to help you. The…read morelady up front is beyond rude and arrogant and acts like your questions are bothering her. It's unfortunate to visit a place like this with such rude customer service.

Checked out their Black Friday deals, and actually found the exact appliances for a few hundred…read moredollars less at Lowe's. Staff was very welcoming and friendly. Gave us time to shop without hovering like a lot of business do. They have a large selection, just wish their deals were better than the big box stores.

The experience over all working w Michael from Mike High Appliances, & the scheduling to the…read moreinstall was an easy process. The cost was reasonable for what I needed.

We are in love with our new kitchen and bar and are grateful for the great work and service by…read moreKitchen Showcase. Victor E. Did a great job when he came out!

We used Kitchen Showcase through our builder for our new home in Lone Tree that was built last…read moreyear. They were great to work with during the initial cabinet selection. I was even more impressed with Kitchen Showcase when I contacted them about changing out a cabinet a month ago. Ruth called me back immediately and came to my house two days later so she could give a better recommendation. She is a true superstar!

Great service! Quick, efficient, and friendly! I work nights and obviously getting appliances and…read moreother things done during the day can be a bit of an issue. My dryer was in an awkward corner of my basement with little room for getting it down there. Regardless, it was out and swapped within 15 minutes.

From the owner: We are Smart Appliance Solution a business created to help you with what your home needs in very…read morelow prices, come visit us in our new location

Great Local Small Business. The owner is eager to help anyone at anytime. The staff overall is very…read morecustomer oriented. Being in Retail is hard, people can seem demanding and down right condescending. The staff seem to know how to handle rude and unrealistic expectations from customers with class. For those who complain about parking...think about the customer base Sears has. Elderly folks who frequent the store because they know the name brand. Be courteous & park somewhere else if you are not shopping at Sears. It's not nice to make our elderly citizens walk farther because you are young & lazy.

I've been to the other location in the past and just recently went in to get repair parts for our…read morewasher and dryer. Scott was very helpful and pulled down all the part numbers, wrote them down and priced them out for me. My wife and eventually decided that it was time to replace, rather than repair so we went looking at the Sears Outlet store and another big box home improvement store but the set we found (and the price we wanted) was at this store. We got great service, a great price and super fast delivery. I read the reviews of the other location but I understand there is a new owner and I did not experience any poor service at this location.

Ok so first off what's up with deleting customer reviews very sneaky and weird of yall. But let's…read moretalk about yalls delivery service yalls employees pull up complain to the point where ive got to call their boss. They then continue bitching and cursing in my home. When I told them I no longer need their services and they can leave due to their attitudes they then try and take the fridge I had just bought back. This is when I close the garage door on them and they try to get back inside this is where I have to exclaim " I will shoot you if you continue to try and come in" this then leads to the 2 delivery men banging on my home and yelling outside. Would say that there is no value to this service or company and based off the way they delete reviews it seems like their ashamed

Got us the wrong fridge and wrong color..never made it right and messed up on financing. Told is…read morefinancing started day of delivery with 12 mo no interest on black Friday. We got delivery 1/10 and first bill was 2/25. Somehow 12mo ended in November. We lost 1800 and they couldn't care less