Exceptional customer service. Staff was super friendly and attentive. Associate even came to our table and thanked us for stopping in. Manager was in the thick of it with the associates directing traffic and providing feedback. The chili cheeseburger and fries were fresh and tasty, I'd like to order the chili cheese fries next time. Overall, solid burger, amazing service experience. read more

I don't like leaving a bad review for this location as I normally get good food here. However, yesterday something was definitely off with the food. I ordered a chili cheeseburger and something in it was off and made my stomach sick. 24 hours later and am still not 100 percent. Corporate needs to evaluate what is going on here. I don't think the food was spoiled. Maybe the cleanser in the chili container wasn't cleaned out well? I don't know, but I am scared to take my chances at this location again. They get two stars because the servers are still friendly, read more

My first experience with Tommy's was the original Beverly/Rampart location when I was an SC student. Throughout the years I have gone every now and then mostly to the one in Fountain Valley. Came to this location for the 80th anniversary special. Came by just a little after 2pm and waited about an hour. Got my 3 chili cheeseburgers added bacon on them and of course I ordered a chili cheese fries with onions and chili peppers. Not for the weak stomach. Yummy just like I remembered it. Still got 2 burgers for the next day lol read more

See all

The food is greasy and heavy and has little nutritional value and that's just the way I like it!!! My fav chili burger ever. And they're pretty generous with the chili too, we got chili cheese fries to go and it was fricken stacked. A quiet location, but it's always clean and the employees are always friendly. I stop here whenever I drive up or down the 5. Plenty of parking as well. read more

Original Tommy's - Burgers Near Me - Lake Forest, California

See all

To whoever that was on the phone with me and made my GrubHub order, you are awesome! Amazing service and attitude.

Lake Forest location is very clean with no leftovers sitting on tables or trash on the floors (inside or out). Located off the 405N using the El Toro Rd exit toward the mountain side of 405. Waze or Google Map it. The service is quick, easy, fast, and accurate. Let's face it, it's Tommy's! So have to order a cheeseburger and chili tamale!!!! I know some ppl think this is "heart-attack-city" type food, but for us diehards, IT'S TOMMY'S and when you crave it, there's nothing one can do to stop us! Highly recommend THIS location. Plenty of parking. Again, the off-ramp is El Toro Rd going east towards the mountain side of 405, not beach side. read more

Original Tommy's - Double Chili Cheeseburger - Burgers Near Me - Lake Forest, California

The chili is still the original recipe from 80 years ago. Still a delicious gut bomb with hot thick fries! Eat lunch and skip dinner! The service was very friendly. read more

Original Tommy's - Anniversary Cup - Burgers Near Me - Lake Forest, California

See all

Something you can't get anywhere else. I've had lots of chili cheese burgers. But never like this - greasy & pasty chili and delicious. Employees prompt to take our order, food came out fast & prices were reasonable. Somethings never change. read more

See all

Great tasting food and very messy. We walked in and no one was behind the counter or in the dining room. It was completely empty. Very awkward, but the male cashier came out after a few seconds, took our order and insisted we take our food to go because they were closing in 30 minutes. I declined and said no, it's for here and we have plenty of time to eat before you close the dining room. The manager came out after our food was ready and began cleaning...again, the male cashier continued on and asked the manager if they can close the dining room so he can mop. Felt very uncomfortable and awkward. read more

See all

Really nice location. Drive through and ample parking lot. Friendly and accommodating staff. We placed a large order to go. There were only 2 workers but they were friendly and efficient. No food pics because we were sooo hungry. WARNING - to go orders will make your car smell great for days. Tommy's is the best!!! Ok, bye. read more

See all

Don't get me wrong, I love Tommy's. But this location is under par. I get the sense that since they are located in a secluded area off the main road, the staff has become lazy. Unfortunately it doesn't look good when that happens. Twice I had to ring the bell to get their attention. I asked for a basic chili cheese burger with extra chili and they could not make it right even after the second time asking them to make it right. Also the buns were cold like they just crammed them out of the refrigerator. Make me not want to return to this location with lazy staff read more

Zack and Jaden always *ROCK* I have been coming here for years! Keep up the good work! read more

Original Tommy's - Double Chili Cheese Burger. - Burgers Near Me - Lake Forest, California

The service was outstanding! Much much better than before. Attentive staff and the food was great!

They were not open this morning at 9. Drove around for a bit and still not open. Checked the hours and got 9 AM opening time on yelp, Google and their website. Called them at 10:20 AM, no answer so I assume they are still not open yet. What is the deal. Are the hours incorrect on all 3 sources I checked. read more

I just don't get why this location in Lake Forest isn't as good as the one off the 15 freeway in Barstow. I stop at that one on the way to Vegas almost every time I make that trip. This one in Lake Forest has served me luke warm burgers with no flavor and limp french fries for the last time. At double the price of In n Out, I expect more! I didn't even mention that they forgot one order of fries last time and we had to drive back and request them. read more

Tommy's and In-N-Out are the two best bugers in So. Cal. Order with grilled peppers and onions mixed with the chili-outstanding!!!

The OG of that satisfied feeling of having a loaded burger smothered in chili. Heaven.

Good restaurant. Close to the freeway and lots of parking. Ask for Zack or Gloria to make your chili cheeseburger. For some reason, those 2 make it the best. Thank you Zack and Gloria! read more

Just wanted to agree with A previous review, Tommy's is just something you have to do every now and again . Double chili cheeseburger extra chili standard fries ..,your set . The staff working there hates their job... Very obvious I believe it's a slower location and they seem bored to death and very lethargic. Every time I've been to this location it's the same... But the good news is the food is as good as anywhere else. read more

Wife is 8 months pregnant and she door dashed chili cheese fries. Seems like a pretty straightforward order. She received no chili, only cheese on her fries. Thanks for ruining her day and now mine! Fast food workers want more money lol read more

It's a treat when I get to go to Tommy's. Took advantage of their 3.99 special yesterday and was sadly disappointed in the presentation and taste. Reached out to corporate and got a copy and paste reply which was even more disappointing. read more

Original Tommy's - This is how my burger looked when I unwrapped it - Burgers Near Me - Lake Forest, California

Bad customer service. Me and a couple of friends stopped in to sit down and order, one had to use the restroom and was told the bathrooms was just cleaned so it's closed now. Hours are from 9am -11pm and the restroom was supposedly closed at 8pm. After that we refused to order and spend money with them. read more

I love Tommys but this is the most depressing location I've been to. Walked in and saw 2 gen Z kids behind the counter that seemed to be new. That should have been a sign to walk right out but I was craving Tommy's. Took me at longer than usual to get the food which was clearly prepared by people that don't care about their job, that's gen Z in a nutshell anytime I've ever seen them behind a counter. read more

Jayden had great customer service! Fantastic food brings me back to my childhood! Thank you! read more

I ordered their chili cheese fries and it was like $8. Its pricey but it definitely fills you up. It looks small but you'd be surprised how filling it can be and its plenty of chili on there I order their chili cheese fries with onions. I add ketchup to it. If you haven't tried it with that, give it a try by adding the ketchup on the side and dip your fries mixed with chili and see if you like it. I did drive thru and it looked super empty inside and at the drive thru too. There was one car ahead of me but it must have been almost 10 mins waiting for them to get their food and then like 30 seconds to get my food. I'm not sure if they're just slow at getting your food or the person before me had a huge order. Over all, this location didn't seem busy on a Sunday afternoon. I will definitely come back again as this location is closer to me. read more

Food - the main highlight is their famous chili that has its roots in Rampart Ave in LA. Born out of bricks into their big pot to cook. Chili all over the food! From Burgers, double or single, cheese or without, hotdogs, fries(I like side of chili and cheese on this so that fries don't get soggy) and more!! If you haven't tried this, I think your missing the point of a burger joint. No frills chili cheeseburger! Delightful in every bite! No bougie burgers here!! This is one of the best working man's chili cheeseburgers!! Step aside if you are too fancy!! Service - who da what? The only service you need here is the cook and the cashier! The rest is up to you! They do clean the place somehow. Ambiance - joint to eat or drive thru. Either way, it's right! Make a mess of yourself if you may! read more

See all

The food was delicious! The place takes me back to an old diner type vibe! The real MVP was Nytrell, I walked in to only one employee inside. He was working the entire floor and was handling it with swiftness and ease. All while providing amazing customer service. 10/10 would come back again! read more

We love Tommy's thick fries and the chilly, even the Hotdogs are good. The bathroom is outside and that kinda sucks and the servers need to get some kind of personality but otherwise it's a nice fast food joint read more

Always a classic! Food always good and always served hot! Great service! Staff friendly and apeasing to customer's needs!

Drive to this one in Lake Forest because sadly they closed the one in San Diego and sometimes you just need Tommy's. Best chili cheese fries around. I order mine with all the veg and it's a meal. read more

Original Tommy's - Chili cheese fries with veggies - Burgers Near Me - Lake Forest, California

See all

Such a great burger- nothing hits the spot like a chili cheese burger from Tommy's! Been a favorite for many years!

I used to really like this place I haven't been for awhile, but it's really gone downhill. Absolutely terrible. The portions the burger patty is so small and so thin I got Chili fries too they didn't pack it right it made a mess everywhere and the chilli. It feels like it's from a can The paper towels what they gave me to wipe my face they belong in the bathroom then napkin in the food bag This place was legendary now it's trash. Don't waste your money. read more

Used to be really good . Not sure why but this Tommy's is just not as good as the original in Los Angeles. The quality is just not there and the workers just seem not happy read more

I checked for coupon specials today,& it shows Tommy's has a $3.49 chili burger for $3.49. I went to the Lake Forest store & they refused to honor it, despite me showing the coupon to the mgr. This appears to be false advertising. read more

Original Tommy's - Tommy's coupon - Burgers Near Me - Lake Forest, California

They were ran out of chili by 8pm , a huge line of cars in the drive thru, and the worker had horrible communication, the place looked unorganized and I ruined my lunch break waiting on a response at the drive thru read more

Original Tommy's - The outside area - Burgers Near Me - Lake Forest, California

What am I missing? This chili is....different. I would almost call it gelatinous and gummy. Had a nice heat level. But the consistency is really off putting. read more

Food is delicious! Make sure to ask for extra chili on anything you order in person. Not sure how to add extra online. Minus one star for how long it takes to make the food. It's cooked to order I think so try to order online ahead of time to avoid the long wait. read more

My burger was Cold, they didn't send fries with Jim from doordash. The fries and burger were $27, and they didn't even bring the fries. I saw Jim's car in front of my house for a long time. I came out and he was walking around the neighborhood with my cold burger. Horrible read more

I have been going to Tommy's since the early 80's. It's always been tasty and an angelical delight (literally I used to get a food high - weird I know). But, I was there yesterday and so disappointed. I alway get the double cheeseburger with extra chili and chilli cheese fries. I always expect their normal fast service, and friendly/energetic people at the counter. I don't know if it's the economic state - but there were no customers and the staff of 2 were working at snails pace with zero energy. They looked as though they couldn't be bothered to take my order. They looked bothered that there was a customer. When I got my food, the chili looked/tasted old, thick and dry. Not like the usual juicy, dripping mess it has always been. It was chunky, thick and stuck to my hands and no taste. The patties looked smaller and thinner than usual. I got more bread than anything else. I didn't complain because I knew those girls could care less. I just decided that in this day and age eating some good old tasty food is no longer. I drove 20 miles for this long lost favorite meal of mine. It's a memory of ol' good times now. Is this location the poor red headed step child? Or what happend? This location has been neglected, but it's the closest to home. What is a Tommy's lover supposed to do? I dunno. I don't want to drive 20 miles and have the same experience again. It's not worth it. And, as a last thought! In n out is cheaper and a half mile away. (I still love my memories from Tommy's, but that's it. Just a memory.) read more

First time here. I ordered the chili burger and fries. The burger was tasty but messy - mostly due to the yummy, gooey, chili. The fries are amazing. Thick style. The service was a little slow - 20 minutes or so. The ambiance was quiet and clean with restrooms available. read more

See all