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    Otay Ranch Eyeworks

    3.6 (240 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

    Services - Otay Ranch Eyeworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Otay Ranch Eyeworks Photos

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    Recommended Reviews - Otay Ranch Eyeworks

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    My glasses that they broke and took no responsibility for.

    I was once a regular customer at this location for years, but never returned after the frustration of my last visit. While I was there, the front desk staff offered to adjust the nose pads on my glasses, a common practice at most eyeworks locations. During the adjustment, they *broke*. At first, she apologized and assured me they would cover the repair at no cost, explaining that sometimes glasses can't handle the pressure. However, after almost a week of headaches without glasses, we received a text saying that Otay Ranch Eyeworks was not liable and that *we would have to pay the repair fee* that we were reassured would be covered. There was no prior mention or signage about customers being responsible for damage during adjustments, and it completely contradicted what was promised to me in person. Looking back, even before this incident, staff was constantly upselling on more expensive add-ons and frames. Since switching to Costco Optometry for my checkups, the difference in care, service, and affordability has been a breath of fresh air. DO NOT GO HERE! unless you want broken glasses and an expensive repair fee :/

    horrible quality lenses.

    you're better off going anywhere but here if ur looking for good quality long lasting lenses whether ur getting new frames or to replace your eye lenses. the first two pairs i got from here have horrible quality lenses. The first pair scratches so easily and the second pair of $350 glasses started peeling at the lens, its sort of a plastic film on the lens that's literally peeling away and i've only had them for ab less than 2 years. Lastly, the quoted me $400 to replace a pair of eye lenses, i get it they have to make their cut but that's just horrible, i went online and its $200 cheaper so i saved half the money and the lenses are amazing quality @replacement lenses express. IN CONCLUSION DO UR RESEARCH LOL there's many places that accept insurance besides here.

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    12 years ago

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    11 years ago

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    9 years ago

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    7 years ago

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    15 years ago

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    14 years ago

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    14 years ago

    Not only was Nydia was very helpful and friendly, she was also knowledgeable about the pros and cons of my eyewear selection. Thank you!

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    7 years ago

    Excellent experience, professional people, doctor explained every single test result with competency and simplicity.

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    7 years ago

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    13 years ago

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    7 years ago

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    8 years ago

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    Michelle K.

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    11 years ago

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    14 years ago

    Good service, friendly enviroment and reasonable prices. They are good in my book!

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    9 years ago

    Loved my experience here! Great selection. Way better than expected. Lots of designer frames!!! AWESOME!!!

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    13 years ago

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    5 years ago

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    7 years ago

    Love this place. Everyone is nice. They are opened every day to wow thank you for that. No need to miss work. .

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    10 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    Michelle K.

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    11 years ago

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    9 years ago

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    Michelle K.

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    15 years ago

    Dr. King is great and so is her staff, they are all really helpful and informative. Will definitely go back!!!!!

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    8 years ago

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    Page 5 of 6

    Ask the Community - Otay Ranch Eyeworks

    Review Highlights - Otay Ranch Eyeworks

    They were both kind and helpful and made it easy to make decisions.

    Mentioned in 4 reviews

    Read more highlights

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    Paymon Hossini, OD - Dr Hossini and my grandson

    Paymon Hossini, OD

    4.9(38 reviews)
    7.2 mi

    Very happy to find my new eye doctor close to my home. Dr Hossini is extremely knowledgeable,…read moreprofessional, and put this new patient at ease immediately (I'm always a bit nervous when going to a new doctor, so this was important to me). I will definitely be recommending Dr Hossini to my neighbors and friends!

    I cannot recommend Dr. Hossini enough. From the moment we walked into his office, everything was…read moreclean, welcoming, and professional. My 5 year old daughter has been experiencing some odd symptoms, and I wanted to start by exploring her vision. While her vision turned out to be fine, Dr. Hossini went above and beyond and had a great convo with me about other options/next steps to get to the bottom of things, and asked me to keep him updated on her progress. The level of care and attention he provided was exceptional. He was incredibly thorough and took the time to explain every single test he was doing on my daughter, making sure both she and I understood the process. He was so kind, patient, and genuinely cared about her well-being. She enjoyed her experience so much she was asking to do it again when we were on our way out. If you're looking for a pediatric optometrist (or optometrist in general) who is knowledgeable, thorough, and truly invested in your child's health, I highly recommend Dr. Hossini. We had such a wonderful experience, and I'm so grateful for his help.

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    EyeCare of Bonita - My glasses, Murren Switzerland, and apple strudle.

    EyeCare of Bonita

    4.9(27 reviews)
    4.9 mi

    Excellent Service, AWESOME DOCTOR AND OFFICE STAFF! I Absolutely Love This Place!! Easy thorough…read moreappointments and service! I recommend this eye doctor to ANYONE...You won't be disappointed!

    I had a terrible experience at Lenscrafters, and after getting a refund there, I did a search for…read morean optometrist who was closer to home. I landed on EyeCare of Bonita, and am glad I did! Firstly, they accept Eyemed insurance. I was fully covered on my purchase! Secondly, the customer service is terrific! I had the pleasure of working with Cynthia, who was knowledgeable, friendly and helped me hone in on the perfect eyeglasses. I was also able to find a great pair of Gucci sunglasses, which EyeCare was able to get my prescription in as well. This highlights what I really like about the EyeCare location: it looks like it is very small and doesn't have a great selection of frames -- but they actually have a great selection of mid to high-end glasses! I was surprised to find Boss as well as Gucci and several other designer brands. I received a great deal on the lenses/frames, and have decided I will be headed back to this location in the future. The customer service is top-notch, and their lab did a terrific job on all three pair I got from them. If you are on the fence, call in and set up an appointment to try on some frames. You won't be disappointed!

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    Pack & Bianes Vision Care Optometry - Eastlake

    Pack & Bianes Vision Care Optometry - Eastlake

    4.0(86 reviews)
    2.2 mi
    $$

    I rarely write reviews, but this experience compelled me to share. I've been a loyal customer of…read morePack & Bianes (Eastlake) for over 10 years and have never had issues until now. I recently received a pair of prescription glasses, but unfortunately, the prescription was incorrect. I had to return them to be fixed, which was already inconvenient. What was more disappointing was that I was asked to pay additional fees for their mistake, and no apology was ever offered. Today, I received a text that my glasses were ready for pickup. I called to schedule a pickup, but the receptionist placed me on hold for 15 minutes, only to tell me that there were no available appointments and that I would need to wait another two days just to pick up my glasses. To make matters worse, the receptionist was very rude and ended the call abruptly without any courtesy. After being a long-time customer, this experience was extremely disappointing. I hope the management addresses both the service quality and customer care moving forward.

    I was referred by my optometrist to Pack & Bianes for prescription glasses and was told they…read moreprovide great service. Unfortunately, my experience was disappointing. I signed in as a walk-in and waited while three people who arrived after me were helped first. When I finally was asked, they realized my name had been removed from the list even though I was never called. Then I was told I needed an appointment, despite others being seen without one. No apology was offered for the wait or confusion. Based on this experience, I would not recommend this place.

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    Otay Ranch Eyeworks - optometrists - Updated June 2026

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