The worst take-away service ever! Y'all need to fire every single one of the people who works in the take-away at outback. It is some of the worst service I have ever experienced. Every time I go it is terrible service. We waited 20 minutes and we had no idea what was going on until we had to flag down a worker and ask them where was our food. They just had us there sitting and wondering what the hell was going on. At least tell us our food was burnt. That is all. read more

I have been coming here for years however my visit on Friday was the most disappointing. 1st off my meal which was scheduled to be out at 11:40, didn't come out until 12:33. I was not happy at all about that. The biggest issue lied in the salmon. I ordered both salmon salad and seared ahi tuna. The tuna was acceptable because it's not fully cooked but the salmon, which had a great flavor, was completely cold and raw in the middle. I would expect to have done for especially if it's over 30 minutes late. This will of course affect my meal choices when I stay in Lumberton. I was a committed Outback customer but after this experience I am concerned that if I hadn't paid attention, I would have eaten raw fish.... not a good experience. read more

Outback Steakhouse - Steakhouses Near Me - Lumberton, North Carolina

Love Outback but not this one. Never got bread, forgot my onion peddles, ordered steak with lobster tail and forgot the lobster tail. Really???? Don't bother coming her unless it's just for a drink. Horrible service read more

Lumberton N.C. location. terrible service. ordered a delivery and the meal was late, cold and the driver was rude. tried to call restaurant on the same line and got hung up on 3 times. called on another # and reached manager, Sky. he said he would address it and send gift cards to make up for the $60 we wasted. 2 weeks later nothing! do not waste your time with this awful location. read more

This is your standard Outback. Food was as expected. There was a suggested beer pairing with a specific meal. I am a fan of Rogue brews, but was told they didn't have any, yet it was on a printed menu. So that was a bit surprising. Food was good- as expected from this national chain. We left our credit card accidentally in their holder. We discovered that when buying gas the next day. We went to Outback to check, and sure enough, they had it waiting for us. So extra credit for honesty and courtesy. read more

Very disappointed. Upon walking in, we were greeted by 5 workers gathered at the hostess stand chatting and laughing. We were told it would be a 25-30 minute wait; however, when the manager approached the hostess stand and reviewed the waitlist, the group dispersed and everyone who was waiting was seated within 5 minutes. Walked by several tables covered in dirty dishes on the way to our table. Ok..post-Covid everything has changed and we need to lower our expectations. Things went pretty well placing and receiving our order, until mid-way through the meal when our server walked by, literally threw the check on the table and said "whenever you're ready" as she walked away. Never asked if we wanted anything else, a second drink or dessert. Hubby pulled out his credit card and laid it on top of the check. 25 minutes later, we are done eating and the server still hasn't come by for the check. We finally got tired of waiting and approached the hostess stand only to be told, with quite an attitude, that our server will take care of it. We told her we had been waiting 30 minutes at this point. That's when we see our server sitting in the waiting area playing on her phone. We all know help is hard to find, but has it gotten so bad that a business will pay people just to show up? There was plenty of help at Outback tonight. They were just too busy socializing to get anything done. read more

im writing a review on morgan mills. she was a fantastic server with great customer service. the food was great and i will definitely recommend her she is very professional! we will definitely be coming back! read more

My family and I went an the service wasn't all that good. The waiter never came for our drinks, food, or any refills. Once we placed our order nonthing came for a good 25 minutes. No waiter came to check to ask us anything. We also received dirty utinsels. Never will I ever spend money at outback ever again. Will tell friends. read more

Dinner for Birthday, it was awful! My party ordered steaks, and none were cooked to order. My salad was delicious! But the rest of the meal was not good! The manager was talking trash to the employees, more like badgering them. He was not friendly at all. Act like a dictator. Not sure if I will return. If the proprietor treats his staff as I witnessed, I guess this restaurant is doomed. read more

Was there Friday night and had prime rib medium rare with a bake potato. Service was good and good was hot. Can't ask for more than that.

I ordered takeout worth $60 of food. I had to wait close to an hour and a half. The food was cold and the sweet potato fries were over cooked. I will give customer service five stars. However, the food was disgusting. read more

Fast service. Friendly waiter and manager. Family restaurant. Steak was perfect! Ribs were great. The coconut shrimp, mac and cheese, and baked potatoes were all great additions! And so was, of course, the Outback signature sweet bread. read more

First off, my experience was a take out order. 50% of my horrific experience is due to my own fault. 50% is due to the staff of Outback Steakhouse UGGGGGHHHHHHH. I called ahead and ordered up some salmon, veggies and a Sprite. I give them the time allotted before I busted up in there to claim my meal. Guess what, no damn Sprite. Guess what else, I ain't waiting around for them to fill me up a cup of the wonderful bubbly lemon twist fizz, nope, only two things in this world don't deserve another chance, and that's murder and forgetting this guy's sprite (this one is on the staff). Then I'm walking back to the Hampton Inn cross da street, get my fat ass up to the 5th floor, look in the take out bag, NO EFFIN FORK. My GOSH nothing gets my blood boiling worse than getting back to my hotel room and there is not plastic silverware in my bag (my fault). The lady on the phone specifically said she'd have silverware since I was in the hotel, and a sprite since I was walking and it was very hot. Wanted to give it a 1 star but I'm not a fucking dickhead and the food was pretty good. I'd go back again. 3 outta 5 read more

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Ordered for curbside service. Was a bit chaotic, obviously due to the current circumstances. The food was warm, but the bread on the Philadelphia cheesesteak and chicken sandwich were soggy and the bloom petals were "steamed" and not crispy. When we opened the bag we had no silverware, only two napkins and we had a side order of broccoli that we had to eat with our fingers. After a long trip was looking forward to a nice meal and was disappointed. read more

Yes, this is a chain. And yes, it has not historically been one of my favorite chains. But we stopped here tonight on our way to Florida and were throughly charmed by the service. The food is what you expect, but this Outback is fast, friendly, spotless and convivial. We came here based on the recommendation of our front desk clerk and we were NOT SORRY! We make this trek twice a year and usually end up feeling we would have been happier at McDonald's, but we really enjoyed our meal tonight. Much better than Outback in our neck of the New England woods. read more

WAS my favorite restaurant in Lumberton, but the service has become so flakey. It's hit or miss. I first fell out of love with Outback on a visit when our waitress wouldn't even come to our table, and the food runners did more than she did. At the end of the service she asked if we were paying with a gift card, so it dawned on me that she didn't think a couple of college kids would be eating there other wise, and probably didn't think we were going to tip her. Her wish was granted (it takes a lot for me not to tip someone)! To top it off, there is no continuity on how the food is prepared. Sometimes I get an awesome steak, so I asked the cook's name, and it's when Miguel is working, then other times it's under or over cooked. Today, the service was horrible. The food runners had no clue where the food went. We ordered cheese fries for an appetizer and they were overcooked. How do you overcook fries? They smothered my boyfriend's ceasar salad in dressing and he couldn't even finish it (not the 1st time). The food and dessert took forever, and I heard "I'm sorry" way more times than I could stand. My steak was wood fire cooked even though I asked for classic seasoning. The manager gave us dessert for free, which was nice, but he had plenty of staff on an average day, so I would hate to see how much he gives away on a busy Friday or Saturday night. There are few decent restaurants to eat at in Lumberton, so for awhile I will probably opt to drive to Florence or Fayetteville. #Burned read more

Stopped here because it was within walking distance of our hotel. Had to sit in the bar since they had let most of the waitstaff off even though it was still early. Waitress had to clean our table even though we were seated. She was very friendly but obviously stressed. Food took.30 minutes to come out. Steaks were cooked as requested, but food was poor. 9oz sirloin was smaller than I've had at other Outbacks. Food was obviously thrown on the plate and we were each missing our sides. Speaking of sides, the steamed vegetables were mushy, overcooked and had a bad aftertaste. Felt very bad for our waitress..not her fault they were understaffed and the food was poor quality. Wont be coming back our next time on our way south. read more

Steak I had was good. The loaded mashed potatoes were definitely worth the extra $1. The staff was OK. Waitress didn't bring a refill of drinks or offer more bread and ours ran out. Overall ok , not awesome. I've enjoyed my experience at other Outbacks more. I also feel Outback is more expensive and they have less deals than in times past. I do like the free pumpernickel with honey butter with your meal tho read more

We traveled through Lumberton NC on our way to Florida this winter and decided to order take out from Outback on Wintergreen Drive in Lumberton NC. We placed our order and was told it would be ready in about 20 minutes. We waited an hour and a half! When we got the food back to our hotel which was 3 minutes away our food was cold and items were wrong. After complaining to the manager, Mandi Parker, we were told we would receive a credit on our credit card. It has now been 3 months and no credit! That's NOT the way to do business! Will never stop there again nor recommend the place. read more

The hostess was very polite. The bartenders were very friendly although not the most attentive; one of them looked like she was wandering around lost. My mini milkshake which was the first thing ordered took 15 mins to arrive. The butter with the bread tasted like it was freezer burned. I love the bleu cheese vin which I ordered with no onions but I received balsamic. They brought me a new one with onions. I love Outback's homemade croutons and have never had a complaint, but these tasted like they were made last week. The cheese on the french onion soup was barely melted and certainly not a bubbly brown like most french onion soups. My side of asparagus came out 10 mins after our meals were served. My boyfriend had wings as his entree which he only ate 2 of because they were tough and chewy. Nobody asked about the fact that he didn't eat them. The food runners never knew where the food was supposed to go. They even gave us someone elses food twice and the bartender had to take it away. It was very distracting and kept interrupting conversations repeatedly. All in all what was supposed to be a good dinner and a relaxing break from our road trip ended up being a completely sub par and disappointing experience. I have always been such an Outback fan since I was a kid. Definitely a complete waste of $60...we should have hit the fast food drive thru. Note worthy next time passing through Lumberton. read more

This Outback is like a hit or miss. I love Outback but this one has poor service and we usually have to send the food back at least once. I usually order the outback special with mashed potatoes but one bite into the potatoes and I was eating the plastic bag it came out of. All the manager gave me was my meal for free and a 20$ gift certificate. read more

Great food and service. Lina our server was fabulous. It was a great experience food and service. Try it you'll like it. Pleasant atmosphere, steaks cooked to perfection, check in and get the sirloin deal. . read more

Wayne S was our server, his service was GREAT! The food was excellent too. Service like this will keep us coming back.

Worst service ever in fact we sat down and 20 minutes later still no services. In fact others who were there after us were being served.

Such awesome service and food. Rarely do you get both in a chain Resturant. Steak and lobster arrived with steak too rare. Sent back with lobster on plate. Arrived back perfectly cooked. Manager sent over drinks. Would love to come back read more

We reside locally and we've visited the local Outback on several occasions, leaving more times than not because the wait was more than 45 minutes. The times we stayed should have conditioned us to the fact that this is not a good place to dine. More often than not, the food is either too highly seasoned---even when that is not part of the menu description, cold, or not as ordered. Obviously, the restaurant thrives on the 1-95 thru traffic and has no desire to acquire a local clientele. Tonight was no exception. Wait was overly long. Waitress incredibly rude. Dinner was tossed on the table, not served with any hospitality, as well one item being as not as ordered. And the check was promptly delivered to the table after we ingested the last dinner morsel. We were never asked if we'd like desert and coffee. When we complained to the waitress, she disappeared and some poor girl obviously pretending to be the manager came to our table and apologized. Had she been in charge and not a shill, she would have been able to deduct a percentage from our bill for poor service. Crossing Outback Lumberton off our list of local eateries and suggest others do as well.. read more

Outback is one of my favorite steak houses. If you are in lumberton north Carolina you should pass on this place! Way below outback standard. Waitress was rude. Ordered a fillet fries and salad. Salad arrived 20 min after the steak and fries. Her excuse was the salad crew was backed up. I pointed to the people who were sitting next to me eating salads that they arrived 20 min after I did and ordered 20 min after I did. They got their salad before I did. She had no reply. She ignored me the rest of the evening. I had to flag down the bar tender to get a second beer. Will never return read more

I ate at the bar, Aubrey and Brooke were amazing! Brooke made a perfect Old Fashioned and even charged my phone for me. I ordered the Ahi tuna appetizer and it was delivered fast and delicious. My filet mignon was peacefully cooked and delicious as well. Best experience I have ever had at an Outback Steakhouse and easily the best meal I've had in Lumberton. read more

I went to this location a week ago. They were very busy, it took more than 30 minutes to be seated. I ordered the prime rib. It was thinner than the other steaks and chewy. I expected a thick cut and tender. Was also on the dry side. Also no aujus sauce. Not a good location. read more

The service, salad, and hot bread were great. The food stunk. The steak was killed with 5 times the normal seasoning salt; I had to scrape it off. The coffee could pass for pudding; it was extremely old. The baked potato had to be from yesterday. Passing through and didn't have the time to wait for so many things to be corrected. read more

We are from lumberton and had couple bad experiences at this location couple of years ago. We started driving to Florence to Longhorns or roadhouse after it opened. Since the virus and shutdowns we began trying Outback again and food was ok. We always place online order from our previous order so it's the same. Generally ask for extra bread but rarely get it so I started asking once there for pickup and that seemed to work. Tonight I place order for pickup. Two bone in ribeyes one with baked potato. Got hone and we had ribeyes but not bone in. Got two 2oz cups of cinnamon butter that generally comes with sweet potatoes. We ordered it with all items listed like butter, sour cream, etc. none of that in the bag. I mean for $60 bucks most every Friday and sometimes more you would think you would get what you order and pay for. But it simply shows me why I started going elsewhere which we will be doing from now on. read more

This is one of the rare Outback restaurants that doesn't abuse the salt...too much. The food is good, service is usually good enough, even tho they deal with assholes on the road nonstop (hotel trap location). I write because people should know that an ounce of Jameson costs $9.00. read more

we ordered the tilapia with lump crabmeat and the crab meat was bad. Smelled very strong and sour, like a rotten fish after a week or so. the good news is the management was very attentive and replaced the dish complimentary read more

Man the steak was good it was like heaven and I was quickly seated in a good spot and the food was ready to serve almost as fast as I was seated and the person who was serving us Gino L, he treated my mom and me with such respect that I felt happy to be there and wanted to come back for more but sadly you only get 4 you can get the 5th when you make me less full so I can have desert!Yum read more

The details are important, I think. When you serve a crab leg dinner, it's nice to have the butter and crab crackers on the plate. Instead of waiting while the crab goes cold. After the meal (while the plates are stacked to be taken away), don't ignore the plates and ask if I'm ready for my check. I did want dessert, but I'll pass. No management visit during my stay of nearly an hour, or I would have shared with them. read more

It took 2 hours to bring 2 appetizers and one entree. The waitress didn't even ask what sides we wanted and just picked her own. Everything we asked for, such as butter and water, took so long before we got it. Don't even bother coming in unless you have all day to wait. read more

We visited this location while staying at the Hampton Inn, located around the corner, which is within walking distance. We have been at this location before. We were seated immediately upon arrival, our waitress was at our table within minutes. We ordered, waited, and then, disaster happened. We heard a crash and immediately said to each other,"I hope that wasn't our food". Well, not 2 minutes later the owner comes over to our table and apologizes, saying our food was knocked to the floor and they would have to refire our dinners. Okay, stuff happens. So we wait for our food to be refired, at least 6-8 more minutes, maybe more. The disappointing thing is we were not even given a free round of drinks for our inconvenience, not even a complimentary dessert. Not very happy with our experience this time. We eill rethink going back here the next time we are in the area. Our waitress, Hailey, was very friendly and polite. read more

I never typically leave reviews but I felt this time was more than necessary. This is the first time I've been out since getting acclimated with the new quarantine laws. I decided that I wanted to indulge in one of my favorite restaurants in Lumberton. When I went to outback, there was a bit of a wait and because of the new quarantine laws, we had to wait outside and also, it was VERY hectic and busy. The high light of my visit was actually my server. It was apparent that the restaurant was short staffed during a very hectic rush hour. One server in particular, Tailee, was one of the best servers I've had in a long time. Tailee not only went out of her way to take care of our table and constantly check on us and accommodate our needs but it seemed she was taking care of just about every table in the restaurant. The best part was her positive attitude about it all! She was very determined to accommodate to everyone's needs. I can tell Tailee is very dedicated to her job and a very hardworking young woman. When asking her how she can possibly keep her cool In all the chaos she simply responded "it's what I do and it's what I love, i just want to make sure paying customers are getting what they need". When I go back to Outback, in Lumberton, I will make sure to ask for Tailee again! Truly the BEST service!!!! read more

Horrible service charged me for three strawberry lemonades That I never received french fries were cold and stale. The waitress had a snobby attitude. the wait was way too long. worst experience I ever had at a restaurant. The steaks were pink and not well done. Do not waste your time here. read more

Had an 8:30 dinner on a Friday night. Service was excellent, had a great waitress, Tai. Food was excellent, we got served promptly, but were not rushed at all during the meal. I had the filet and lobster and both the steak and the lobster tail were excellent. It was our anniversary and the manager came by the table and wished us a happy anniversary (33 years) and comped our dessert. It was our second time there and both times we had a great experience. read more