Great food for the most part. and good atmosphere. Service was lacking and rice undercooked

Foods taste horrible... my wife and I went in for dinner on 10/30 we order Mongolian beef ,hot sour soup and Chang spicy chicken... everything was so so salty..we are really disappointed. Such a big franchise , even panda express foods taste way better ... first and will be our last .. yuck..! read more

So glad they are open for lunch now. We had the shrimp potstickers, orange chicken & Mongolian beef. Came out super fast and was delicious. Nothing bad to say. read more

The sauce for the chicken was extremely salty, the food was either bland or too salty, the service was pretty good but it took a little long. The lighting was pretty good average for photos and the music didn't really fit how they built the place. read more

My mom is not a fan of going out to eat. She prefers to cook in her kitchen or grill some BBQ. PF Chang's reminded my mom on her birthday why she doesn't like to go out to eat. I had a party of 10 and we planned to walk in. We had no problem waiting and we were expecting to wait since it was a Saturday night. I decided to call and see if they would put us on the list, no big deal if they didn't. The manager takes my call at 7:30 PM and agrees to put us on the hosts waitlist. He notes it's not their normal procedure but he's being friendly and accommodating. I am in no way pushing him to do this and in fact I was a bit surprised he agreed. They tell us it's gonna be a 45 minute wait and as soon we get to the restaurant, check in with the hostess. The whole party gets there at 8 PM, check in with the hostess. We are told it's gonna be a bit longer. Another 45 minutes passes and I ask the hostess what's taking so long. She tells me they are still waiting on a couple of tables to clear out. It's gonna be another 20 to 30 minutes. I remind her that we technically got on the wait list at 7:35 and we should of been sat at 8:30 the latest. At that point it's 8:45. We wait about another 15 minutes and two separate hostesses tell us our table will be ready in 5 minutes. We can visibly see them clear and get two tables ready. Then another 15 minutes pass and nothing. My sister decides to ask what happened to the 5 minute heads up, 10 minutes ago. The manager tells us he has no idea who told us the table was almost ready because it's not. In fact they can only sit us at one table and they had just sat a table of 13. One of the hostess that told us "5 more minutes" was standing right next to the manger as he told us this. She did not own up to the comment. At that point we decide to leave and luckily for us there is a Firebirds right next to PF Chang's. We call them and tell them what's up. They sit us immediately and have appetizers coming out. It was 9:30 PM when we sat down at Firebirds. Long story short, PF Chang's was not able to sit our party of 10. read more

Haven't been to PF Changs in a long time. Always loved it. Food was cold. Portions were so small. Especially for the price. Ambiance very lacking at this location. Will not return. read more

Slow service, terrible food! Fried rice floating in oil, soup is just warm water, dim sum lack flavor, high prices for food that has no taste. Mongolian beef hard, chewy, tasteless. This is the 4th time we've tried this place hoping it would improve. It didn't! That's it for me! read more

The day I visited, the restaurant was SO HOT inside. I was meeting a friend for lunch so we stuck it out. The table felt dirty/sticky and one of our utensils had food caked on it. Food portions are so small when dining in OR doing take out. When paying $15 + for an entree, it better be good and it better be a decent portion. Not at this PF Chang's. read more

How do you server cold to Luke warm food for $150. Service was great, but that's where everything stopped. Service can only deliver the food that's up. The kitchen should be replaced. They really can't figure out the lighting in this place either; Sweet and sour chicken...luke warm, Mongolian chicken luke warm. Noodles cold. We will never come back here! We saw many people sending orders back at 5:00 pm. Stay away for another month. read more

We stopped in and tried the new location the other night and left happy. The food wasn't all that great but the atmosphere was good and the service phenomenal. Alex was our server and from start to finish, he was amazing. The beef in the Mongolian dish was extremely tough. The chicken in the lettuce wraps was bland, dry and nothing like other locations. The lo mein was just bad. Everything about it. The eggplant dish was amazing. Still 5 stars and recommended because of the service. read more

Great service and Arlene was amazing behind the bar! Food was spectacular and can't complain about one thing!

Was excited to see P.F. Chang's come to alliance. We went last night on night 2 of their opening. The place was packed but making a reservation made for a quit wait. The food was great and the decor was nice. Alex our server was awesome and made sure we had a great experience. We will be back! read more

We ordered food to go and it was not good. The Buddha Tofu on the menu is nasty. The service of the manager tonight 6/17 is very rude and not willing to listen to customer. The manager claims that all main course orders are always served with steamed rice but that is not how it is when we go and eat at the restaurant. I also checked the menu... there is nothing that says all main course meals come with white rice. I thought it was optional and if we did not ask for it they should not force it on us. We actually ordered fried rice and lo mein separately . When I tried to explain it to this manager he was not willing to listen and he in so many words just said too bad... we serve everything to go with white rice and that's it. I was surprised because this is not the first time we ordered take our from them. We always got our main course meal family style and therefore enough to share and feed my family of four. Even my husband said he didn't understand why they gave us separate containers like every course is one meal for one person. I would never go back to order food to go at this restaurant unless you want to take chances. And please do not order the Buddha Tofu. It is nasty and flavorless. None of us could eat it. read more

We visited about a month ago and were so disappointed. We sat at the bar, the restaurant was not busy, but service was very slow. The food was ok, but not as good as we remembered. Our biggest complaint was the lack of attention. When we were served the handmade dumplings, the plate was left just outside our reach on the bar top. My wife reached to pull it closer, and burned her finger tips, as we were not told the plate was hot. We asked them for a glass of ice water so she could submerge her fingers. No one spoke to us about the issue, and when we brought it to the attention of the manager as we were leaving, she asked if we wanted some ice. We let her know we were very disappointed in our experience and that it was inexcusable that a customer is not warned about a serving plate hot enough that it creates a blistering burn. We were so excited to have a PF CHANG's closer to our home, but the lack of attention tells us they don't want our business. read more

Save your money and just go to Panda Express - dinner for 2 was almost $70-$80 and it's no better than Panda Express

The rolls were burned on the ends - greasy. Don't know about trying the fried rice I ordered! Expensive delivery which I will not make again

Wow, I'm honestly surprised by how bad everything was. 20 minute wait after arriving with reservation, ok. Wait time for food is ok but it is all really subpar. The Chinese food place in the mall court has better food. Spare ribs super dry, calamari chewy and probably frozen, Pad Thai... just terrible. Lacks the old PF Chang ambiance overall. Just bad. read more

Food and service were fine, but the decor and ambiance were atrocious. Whoever designed and outfitted the restaurant did a poor job. Both interior and exterior are ugly, ugly, ugly. Not to mention the dirty windows throughout. A lot of glass without a window washing contract. Inexcusable. We read more

Ordered chicken lettuce wraps and the chicken tasted burnt. Sent it back . Our waiter Alex was the was great. Although the restaurant was very poorly managed. The floors were not cleaned well around and under the tables after patrons left. The bathrooms were disgusting. I would not recommend this location and will not return. read more

My husband and I decided to try this place out and let me tell you the inside was nice and elegant. I like the vibe. Our server Cloey was so sweet and helpful she was awesome and had amazing customer service. Well it was our first time so she recommended the fried rice and we also decided to go with the crispy shrimp. The food was hot and delicious. I definitely would go again. read more

The food was delicious. However, we were charged $4.50 for a bowl of rice. We assumed it came with the salt and pepper shrimp. The waitress told me she had them put some broccoli on my dish the Ma Po Tofu. I said the picture shows that it comes with broccoli. What? My placemat was dirty. Lastly, our drinks. My husband got a mango ice tea. He was offered refills. I got the pomegranate lemonade. It cost $5 and tasted like someone just squeezed a lemon in the water. No refills offered. We were there for our 49th Wedding Anniversary. read more

P.F. Chang's - See the broccoli? - Chinese Near Me - Fort Worth, Texas

Today my family went here for the first time. The only thing that was edible was the chicken lettuce wraps. I ordered the broccoli beef and it was so bland. I did not eat it. I am so disappointed. The wait staff was good but the food was bad. I will not be back! read more

Just opened January 25th and as always PF Chang's never fails! We even had a new server, Davin, and he was wonderful. Very honest and didn't try to make something up when he didn't know something which I love in a good server. Super awesome experience for the first time in this location! Cannot wait to come back!! read more

I hadn't even realized they were open yet until I called today to find out WHEN they would open! Ate there this evening and it was excellent! Courteous and prompt service, the food I love was carefully prepared and the best surprise was NO surprise (okay, I know it's not Holiday Inn). So happy to have one near us finally! read more

Ate here a couple weeks ago and it was my first and last time eating at PF Chang's. I was excited for this place to open so close to home and wanted to like it but this place was awful on every level. Service is so slow! It seems crazy for it to be so slow when you see the amount of staff they have. I know they're new and trying to train and what not but when I see other employees just standing around, including managers, that's where my patience is lost. We were there for over 2.5 hours. It only took us about 20-30 minutes to actually eat because by the time we got our food we were so hungry. All of the other time was spent just waiting at our table. The food was terrible and the drinks were just as bad and really lacking alcohol. We will not be back. read more

I don't usually leave reviews but I was a little disappointed in my experience with a newer restaurant. Appetizer was never delivered so we canceled it. The meat in my meal was dried out and over cooked. The wait staff wasn't very attentive and slow and the restaurant wasn't that busy. We had to get our own to go box after we asked twice for it but that wasn't hard since it was right next to our table. This work station was very sloppy to be right next to customers. It should be stored in the back away from tables. read more

P.F. Chang's - Chinese Near Me - Fort Worth, Texas

Won ton soup NOT as described and was disgusting. Beef & broccoli had beef that was so grissly it couldn't be eaten

Sorry to say but this place is terrible. The food is either bland or over seasoned. Singapore noodles were so salty that even I couldn't eat them and I salt everything. The Rice was so undercooked it was crunchy! The service was polite but super slow. Food arrived in pieces with some entrées arriving missing items... like rice;) How do you forget rice!;) ... The last straw was the payment method.. instead of coming around with a machine or taking our credit card ... they told us to use our phone to scan the code at the bottom of our bills... this takes you to a website where you need to put in all your credit card information... There is no easy way to scan your credit card either... you literally have to type it out manually ...this might be fine if your young but elderly parents needed help, which the waitress did not offer. This is not acceptable. It's a restaurant not a self-serve cash. This killed the ambiance and any possibility of this being a enjoyable experience. No reason to come here I can order from Uber Eats and don't have to type out my credit card details. But based on the quality of the food I will never order from this location! read more

It's been a long while since we have been to a P F Chang's. Thought we would give Happy Hour a try at this new location close to our house. $5 cocktails, including a Margarita which each of the three of us ordered. The Margarita was actually very good. However, the bartender, Aleanna, seemingly made 2 Margaritas and dispersed them between our 3 glasses. Two of the glasses were about a third full and one glass was less than half full. When we asked her about it she laughed and said that one had less ice..... or more ice? in it and promised they all had the same amount. We saw her pause in wonder looking at the drinks after pouring them out into the glasses at the end of the bar. Not sure why she didn't correct her error. It will be another long while before we attempt to try P F Changs again. There are a lot of other places to choose from, particularly in the Alliance area, to put up with lame service. read more

Great service! Ask for Chloe when you come in! The food was so good and served quickly.

This wasn't the PF Changs I remembered from a few years ago. Might as well save your money and go to PEI WEI. Server was friendly, food is not what it used to be. Another chain going downhill. Also beware of prices in menu do not reflect what you will be charged. read more

Time now came to your alliance on their start up week and quite frankly, it was very disappointing. So this was slow. If you came out at different times, and if it was either overcooked or undercooked. It seems as though maybe they were shorthanded but pretty disappointing. Screenshot girls. read more

We ordered an appetizer, sushi, 3 entrees for 4 people. Plenty of food and all delicious! I love the variety of dishes and ingredients they offer. It's obvious that they use high quality and fresh ingredients in each dish. The couches and pillow made our seating experience even more special! Our server was especially gracious and helpful. When we hesitated on dessert, she gently encouraged us to try it. Eventually our dessert was on the house since we had a birthday recently and she wanted to help us celebrate! We tried the banana spring rolls with custom coconut-pineapple ice cream (made just for P.F. Chang)! It was exotic and delicious! We'll definitely be back! read more

Went to the bar and ordered a glass of wine off the menu which they did not have in stock. 2 more times no wine because of no wine. Finally got a low grade wine. Waited 45 min for a refill. Food was good. Service was dismal at best. People slovenly dressed or just didn't care how to show up to work. If I was the GM I would expect to be removed from my position along with the HR hiring manager. read more

We love PF Changes but we are sorely disappointed at the one in Alliance, Fort Worth. Food is greasy to the point you can see the oil pooling at the bottom of the bowl, rice both white and fried one are undercooked. And in the child's plate of chicken fried rice the chicken was non existent. The wait staff was very helpful and friendly but the kitchen has a lot to be desired. Until the kitchen improves avoid this location. read more

My Husband and I went on a Saturday night and left the restaurant 3 hours later. The wait was horrible! We waited an hour to get to the table, which I understand it's a new location and we went on a Saturday night. Then the kitchen was backed up and our waitress was slow; it was probably also her first job. But...the food was very good!! read more

Had dinner this evening at the new PF Changs location at Alliance. Our server, Lay, was fantastic, and the food was delicious. We will definitely be back! read more

Great place to eat and great service(thanks Cloey!). We had the Manchurian beef and Asian street noodles and everything was delicious. If you are in the area you should try this new location. read more

The food is AMAZING the service is super good and our server coby was nice and I would really recommend going.

This was our first time into the new location. Haven't been in a few years to the one in Grapevine but missed the food. We had Heidi as our server and she was lovely and tended to us with excellent customer service! Definitely worth the 15 minute wait to be sat and the food was just as good as I remember it. Will definitely come back here when I'm craving their Dumplings and Spring Rolls. read more