I rarely leave reviews, but my experience with Peter of P Raymond Appliance was the worst. Do not hire this individual.
The Issue: I hired [Appliance Guy/Company Name] to replace the ice maker in my Sub-Zero refrigerator (Model 650, Serial M1574399). He installed the replacement on [Date of Installation]. Immediately afterward, the unit was barely producing ice--only a small fraction of what it should.
The Response: When I contacted him about the faulty work, he dismissed my concerns, claiming the part he installed was "dealer recommended" and insisted the issue was not his fault. After pleading for him to return and fix the faulty installation, he became completely unresponsive.
The Discovery (DANGEROUS): After determining the installed unit was incorrect, I purchased the proper ice maker myself (Part #7002734) and performed the replacement. Upon removing the part he installed, I made a disturbing discovery:
He installed an incorrect ice maker model that did not fit the unit.
To force the incorrect model to work, he cut and spliced the necessary wiring, using electrical tape to cover the exposed wires.
This "hack job" is not only unprofessional but creates a serious fire hazard within my appliance. He claimed to have over 20 years of experience, but this dangerous and shoddy work shows a total lack of competence.
Conclusion: This individual is unprofessional, unresponsive, and his work is hazardous. Stay away at all costs. You are better off doing the work yourself than trusting him with your home and safety. read more