I booked a free consultation to fix one of my lights that was not working. I recently moved into my new home so had no idea whether it was even working properly in the first place. The two gentlemen that came to my home for the consultation were Juan Carlos Murillo and Angel Vargas. They were absolutely the best. They came in and noticed I kind of knew what I was doing with lighting installations. They gave a quick glance at the light that was not working and were immediately able to identify the root of the problem. They then told me this was a super easy fix and gave me two options: (1) pay them like $300 and they would fix the problem for me; or (2) they can verbally walk me through how to fix it because it's a super easy fix and they wouldn't charge me a penny! I was a little suspicious at first but they told me it was for a liability reason (if they touch my light and accidentally break it, then it would be on them). So Juan and Angel thoroughly explained the problem and walked me through step by step on how to connect/disconnect which wires. Less than 10 minutes later, my light started to work like a magic! Again, disclaimer that I knew a little what I was doing. I would highly suggest you let professionals like Juan and Angel take over if you absolutely have no idea what you're doing. Overall, I was very satisfied with their attitude, quality, timeliness and service. I even insisted on paying them afterwards but they refused. If Juan and Angel are a representation of the unmatched service quality at Pacific Coast Home Services, then I would recommend you contact Pacific Cost Home Services for all of your future electrical needs. Ask for Juan and Angel if possible. 10 star out of 5 stars for this company. Highly recommended. read more

I booked an appointment from them. They came and exam quickly in one day. But the price the gave me was quite unreasonable. They quota 2800 for a single snake work. I found another service and finished that under $300 They also took a look my garbage disposable machine in the kitchen, they quoted me $1800 for just replacing it. The price is just ridiculous. I could buy a new refrigerator. Imagine that a Gabage disposal only value $100, but they charge 1800 I don't recommend this service. Don't waste your time. read more

TJ at pacific coast services saved my house this past weekend. Our septic overflowed and basement flooded on New Year's Eve. I found PCH on Google. TJ came within an hour and spent 12-14 hours a day Saturday, Sunday, and Monday and did some crazy things to stop & redirect the overflow. He and his colleagues Juan and Ernesto made multiple Home Depot runs, built two 100+ yard pvc pipes to carry water out of the property to safe runoff areas, Jerry rigged a wild sump Pump system to pump water faster than it was flowing in, identified and documented the issues so I could resolve them later, and more. All while being a great dude ... TJ showed up early and stayed late, was very patient & communicative with a home owner (me) who wanted to be involved in all the details and decision making... Could not recommend or appreciate anyone more highly. read more

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Omar and Jeremy came in the evening and were very kind and personable, even after having a whole day of clients. They troubleshot why the heat was eneven in my house and showed me how to work my fireplace properly. Very professional! read more

Watch out! Salesperson said it would cost, at minimum, $5,000 to restore power. Used fear tactics and the hard sell to try to get us to buy a $14,000 replacement on our electrical box-- when in reality, PG&E was able to fix the issue for free. read more

This company looked great as I've seen their vans driving up and down in the Bay Area so when I had a heating and air conditioning issue I was happy to call them. The technician came and ran diagnosis and let me know that a wire needs to be replaced and it will cost $1,200(WOW). I called 2 more companies to check as it didn't make sense why a simple wire will be that much. The two companies showed me a completely different problem and solved issue with $60!!!!!!!!!!! I called the nice lady who booked the appointment and she transferred me to some guy, don't remember the name. He was awful! He started the conversation by saying "WE DON'T NEED YOUR BUSINESS", I was shocked as I wan't that angry in the beginning but the way he attacked me right away for no reason I was shocked, it didn't stop there, he cursed me! unbelievable he actually cursed me and screamed at me. I regret the minute I called them and I hope everyone will read the reviews and understand how they work. read more

I set up an appointment for a technician to come out and give me a quote for AC Installation and possible new ducting in Oakland. I spent time on the phone setting up this appointment ahead of time, providing my address, confirming my location, and explaining what services we were interested in. I received a call from the technician thirty minutes before the start of my appointment window on the day of my scheduled appointment, and was told that they do not really service my area (Oakland), and that they would "rather not" come all the way out to provide an estimate if I was still in the process of gathering other quotes. I was told that once I had finished gathering other quotes, to let them know and they would match whatever the lowest quote was. That's all well and good, but honestly what is the point of that? If I already have a quote that I'm good with, why would I then take it to a different company that couldn't even be bothered to keep an appointment THEY made and CONFIRMED, and inspect my house for themselves. If you have a good, established relationship with this company, I suppose that could make sense, but I'm a brand new customer and if this is any indication of how the service will be, count me out. I am not happy that we blocked time off of our work calendars today, moved items around to provide access to the crawl space, and essentially had our time wasted for no reason. read more

My husband and I needed someone to install two outlets, one in each of our bathrooms, as well as one outlet in our crawl space for a chest freezer. Each on their own dedicated circuit. He sent requests via Yelp to several businesses including this one. Their estimate was extremely high - $3500 - so we didn't hire them. We went with another company that quoted $1300. That didn't stop Pacific Coast from charging $89 for simply coming out to give an estimate - something no other contractor has done before in my recollection. Additionally, we received several invoices for this charge via email, SMS, and the mail, indicating that they would send it to collections if we didn't call to pay over the phone - but it took weeks to finally get through to someone on the phone, as the number in the notice goes straight to voicemail 100% of the time. We finally got through to their weekend answering service by calling the regular business number. read more

My orignal review was 1-star because they said they needed to send someone out to give me a QUOTE for a SIMPLE outlet install and on top of that charge me $100 for the QUOTE. Ridiculous! I contacted many other companies that gave a quote over the phone or sent it email, I then selected one of those companies to complete the work for less than the price of the fee that Pacific Coast Home Services charges to provide a quote. lol The one star remains. But let me respond to Tricia (business owner). Your comment is nonsensical. Its your issue that you use a call center that is uneducated in the trade rather than someone knowledgable. Further I'd recommend you do some research on your competitors, there are MANY "legitimate" companies that give estimates over the phone. I'd list them for you but that would make it too easy + I don't want to get flagged. read more

The house only had 1 outdoor outlet that was way in the back of the house. Quite inconvenient. It also stopped working when we needed it most. So we decided to drop in 2 more outdoor outlets to supply all our outdoor power needs! I called up pacific coast home services and they sent someone out the next day to look around and give me a quote. They came in assessed the area came up with a great solution and gave me the quote all within 30min. Then told me they can send someone in the next morning. Chris texted me the next morning when he would arrive and came right on time. We took a few minutes to go over the plan then Chris knocked the job out of the park! He put everything exactly where we needed it in a timely manner. The outlets came out looking beautiful. Speed, quality, and great responsive service was my experience with Pacific Coast Home Services. Definitely would recommend. To be honest, probably will seek their services again too. Big shout out to Chris for coming in and doing an awesome job! Really happy with how everything turned out. read more

AVOID. So after one company came and blundered on fixing my furnace, I tried these guys. Big mistake. They quoted me $129, if memory serves, for an estimate, but when they got there told me I needed to really do a full service for $447 to get it working. This seemed reasonable... but they basically drilled some holes, measured some pressure and left, the system still not any better than it was when they got there, but now with new holes. Basically, they didn't want to bother getting us up and running and were only after getting us to buy a new system. Not sure why they felt they should service a system that wasn't worth fixing, but while I was getting estimates from other companies, a guy opened up my furnace and in a few minutes got it up and running and only charged me $100. We spent two weeks in a really cold house talking to companies about getting a new system when we could have at least had some heat. These people are not competent and really have no idea how to fix a broken system, only that they can but in a new system. Maybe they're good at that, but I'll never find out because they basically ripped me off. read more

Technician came out for a quote on a Monday and was on time and polite. Told me he could have a written estimate most likely by Wednesday. Almost Two weeks later, never received any estimate. read more

Simple storm drain issue, has some roots between clean out and the exposed drain in my dry well. Two yahoos show up, that hardly know which end of their snake is the business end. They quote me $1200, snake the line, pull out a few roots and tell me there is nothing else they can do. Then charge me 3.5% on top for paying on a credit card. They don't have a different snake that can clear out the roots without me paying several more hundred dollars and signing a waiver that if they cut my pipe in the process it isn't their fault. I can't ever recommend this company. They just don't have expertise. read more

Pacific Coast Home Services - The end of my storm drain, in my drywell. - Electricians Near Me - San Mateo, California

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Needed a refrigerant recharge - they told me on the phone that the $89 diagnostic fee will be applied against the repair. Appointment set up was easy, but once the tech Adrian arrived everything started going south quickly.. I told him I need a recharge, but he wanted to check, so he cut insulation on one of the pipes about 4" long(never seen this before!!!??)...few mins later went on to state what I already told him - that I need a recharge. Instead of promptly quoting me, he went on to give me a sales pitch about how techs should get paid more etc..there are not too many good techs in the area, other companies techs are not trained/re-trained enough...I already started sensing that he was setting me up for a high quote.. Then he hit me with the numbers $735 for 6-8lbs of 410a refrigerant..that works out to $92-$122/lb of 410a!!!! I decisively asked him to wrap up, since I knew it should cost no more than $20-$30/lb..he started to get very defensive and arguing with me about prices..like Im lucky to be getting these prices, everybody charges these prices etc etc.. at some point he even said, "do u think I should be paid like somebody flipping burgers" - at that point I told him there was no point in continuing the conversation and have the office invoice me for the $89...he insisted he do the billing, I really wasn't even comfortable handing him my credit card after the way the conversation was going - but I let him charge it anyway...$89 for 15-20mins of work..or non-work in this case, not bad - and I don't think anyone made that much flipping burgers! So not sure how he drew that comparison. Overall - a very negative experience, the outrageous pricing was part of it, but the defensiveness of the tech was another part of it as well - he told me several times that he is constantly retraining, well some retraining on customer interfacing is definitely in order! If the customer doesn't like your pricing, either offer better/reasonable pricing or just let them do their own thing! Also checked my surveillance tapes to review what he was doing and noticed that he kept leaning with his body weight on one of the pipes to get up...Im just hoping he didn't damage that pipe and cause a leak that didn't exist in the first place.. Btw if you Google R410a, you'll see several buying options at ~$100 for 25lbs!!!! So $4/lb, - their cost is probably even lower buying in bulk. So, all you yelpers who just need an AC recharge, call several companies, ask them BEFORE they send out their tech what they charge per lb of refrigerant..and save yourself some time, money and a headache!! read more

Juan Galvan our service technician was detail oriented, explained the issues well, and kindly responded to our questions. He repaired our hvac on the spot and it runs like a top now. We would use their service again and recommend him to a friend. Thank you to Juan our tech and Amelia our dispatcher, for both being so pleasant to speak with while working out the details. read more

"Complimentary" electrical check resulted in suggestions that I needed $4500 (minimum) worth of work for some tarnishing in my electronic panel. As a metal arts major in college, this was bulls#!t. Also irritating that scare tactics were employed telling me that my electrical system could fail soon. I can imagine how some vulnerable people would be motivated to have this unnecessary work done. Plus they wanted $450 to replace a thermostat that was a straight forward replacement. I paid the discounted charge (to show up) of $45 and hired another electrician, who charged me $99 and was out the door in 30 minutes and that included a tutorial on the program. read more

Pacific Coast Home Services - Old thermostat without cover and new thermostat. - Electricians Near Me - San Mateo, California

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UPDATE: To respond to the comment that I am not actually a past customer, I'm sharing photos of texts with "Joseph Rogers" at Pacific Coast, as well as auto texts they sent me when they were coming out. I was indeed a past customer. If you don't like my review, don't discredit me by suggesting I'm lying. Just own the errors. Beware the promises of the sales guy. Don't be like me - do your due diligence. If you want efficiency rebates via BayREN for improvements, make sure to check the BayREN site first and use one of their partners for your project. The Pacific Coast sales guy promised me that they help you get all the rebates, but that's not true and he's not capable of doing that. when I asked him about it, after showing him that the site says the contractor needs to be the one to submit the paperwork, he said he'd talk to his manager and then ghosted me. #notsurprised. The actual work was adequate. I had to have them come back to finish the electrical. The first guy they sent simply looked at the electrical and left, as if he was never told what he was supposed to be doing (even though the original installers took pictures to share with him). And then no one showed for the 2nd appt. Finally, on the 3rd scheduled time, the work got done. read more

Huge shout-out to both Adrian Urena - the technician and Pacific Coast Electric Heating and Air. Just when the air quality in the San Francisco Bay Area decided to turn abysmal recently, my AC decided to quit working. I called in HVAC companies and most of them had 1 - 2 week wait times for coming out to diagnose the problem. Pacific Coast was the only one able to see me in a couple of days. The tech, Adrian, was competent, punctual and service-oriented. He quickly diagnosed the problem and provided me a transparent estimate for the work. I made a counter offer; he got that approved with his manager the next day and immediately fixed my AC. He has a great equipment-side manner as we spoke about the weather, HVAC training, the Warriors, election and voting! I was also impressed with the professionalism of Pacific Coast. From their friendly human-centered customer service calls, to confirmatory phone calls to timely text messages with the service window, ETA, picture, and ratings of the technician, Pacific makes getting a service done a breeze. They honor their quote for 30 days once issued and roll the service charge over towards repair if you hire them. They also offered a 1-year all inclusive parts and labor warranty. Thrilled at getting my AC fixed professionally and quickly, I'll be having Pacific Coast as my go-to HVAC and Electric company! read more

I was helped by Kenneth Padayao and it was well appreciated! He gave me a call before coming over and walked me through the process and the potential situation. I felt very comfortable with his level of professionalism and honesty. I was well taken care of and extremely satisfy!! read more

I had an odd request for the second story of the townhouse I rent: I needed an outlet properly grounded (for the sake of having a proper hookup for grounded sleep, an Earthing alternative). This project was really important to me. Richard arrived within the timeframe I requested; he was prompt and professional, realistic, and jumped right in with assessing the situation with our outlets. Not only did he explain in detail what he saw happening with the electrical -- he also took the time to sit down with me and brainstorm a few creative options for how the job could best be executed, where it seemed there'd be only one way to go about the grounding rod installation I needed. Unfortunately for me, after he spoke with his manager and we concluded there would be no economic way to see the project through. That said, I was impressed with how both Richard and his team handled the situation. I would definitely recommend these folks and will look them up again in the future when I need to hire. read more

Pacific Coast Home Services recently completed a AC installation in my house. It was a very challenging job, where there was no existing ducting and fragile wall plastering throughout the house. Many of the vendors I talked to wouldn't touch the project as it was far too complicated to be an "in-and-out" job. Ray came and walked the site with me multiple times and came up with a clever and creative solution that was not overly intrusive with the house details but would be functional. There were several different technicians on the project but Noah and Patrick were the primary on the site. Every day they did a fantastic job cleaning up and being careful in the house. The job was completed on time, within budget and works great. I can say that I feared to have issues along the way but I was quite delighted in the end product and service. I would recommend the crew to do an AC installation. A+ from my experience. read more

Andrew was awesome, arrived as scheduled, made a professional introduction, and quickly diagnosed multiple outlet issues. He clearly explained the issue in a manner I could understand, obviously a very knowledgeable pro. Also, I felt very comfortable due to his polite and friendly manner through the process. He gave three options, and discussed the variables with honestly. Then he helped me get an expeditious repair appointment based on my availability, and gave me his followup contact info in case anything fell through. Extremely satisfied! Also have had great experience with several other pros from the company. read more

Juan Robledo responded to my request for help for a plumbing issue. He arrived in 1 1/2 hours and was polite and helpful. He didn't even get annoyed with the dogs. He showed me where the problem was (because the puppy had been chewing on it) and then told me a landscaper was probably more suited for the project. He showed me where to adjust it and the gushing water stopped immediately. I could definitely be glad for him to come to the rescue again, if needed. read more

I had two light switches that weren't working right, one not working at all, the other inconsistently. Richard came and figured out both quickly and fixed them and went above and beyond to make sure they won't have issues for a long time. My lights work great now. He was at my house for just over and hour. Would be glad to recommend him to others. read more

Interesting all the years I have used this sight I always had quotes. And I have come across some very high standard companies. Companies that don't value their manpower or skills want money up front. Good luck to you.. I'll send you pictures of my beautiful paint job from a company who gave me a quote. read more

Called because my space heater, kept tripping the fuses and I knew I needed to update the panel in our house a while ago so this was the day! It turned out to be a huge job, rewiring the whole house plus add some plugs throughout. The estimate was significant, 10k plus, and the first guy told me he could do it all in one day and he could start the next day! I was impressed. it turned out that would never happen. My whole house was broken open and they said they had to come back the next week. I said, no way! I singed this quote with the guarantee of a one day job. And after 5 calls with there sales team from the assistant to ,I think, the boss, they pulled 2 other guys from different jobs to finish everything that day. Not with one bad word, as it may sound, but normal respectful communication. The 5 star rating is only because of these great guys who did this huge job! They worked a 12 hour day with a smile and delivered excellent work. I would definitely recommend, but make a very clear agreement. Eddie, Juan where the lead guys : ) read more

Pacific Coast Home Services - seriously, great guys.. - Electricians Near Me - San Mateo, California

I really was impressed with the professionalism of office staff in setting up an estimate for a new AC condenser. Also, the technician who came to do the estimate notified me that he was on his way and got me a professional estimate (that spelled everything out) immediately. He was very responsive to my emails. They gave me the best priced estimate (Landlord Special) and if they had an available install date sooner, I would have gone with Pacific Coast. I will definitely contact them the next time I have a HVAC need. read more

They record your calls. They don't even work for me yet and they're already treating me like a freakin' FBI suspect. I sent them a picture of the problem but supposedly they couldn't see it because they claimed they didn't have access to their own yelp account! Wanted me to identify what kind of fittings I had. How am I supposed to know? I'm not a plumber and that's why I sent a detailed and labelled picture. I asked them to send the picture to the plumbers so they would know? No, supposedly they don't have the capability of sending pictures to a plumber's phone!!!! Oh and they would charge me to even bid on the work. Too many red flags. Hard pass. read more

We reached out to replace our smoke detectors (reaching end of life, annoyingly sounding off periodically). They scheduled us for the very next morning, and Richard showed up right in his designated time slot. He was courteous and knowledgeable. He diagnosed the situation quickly, and had replaced the whole system in no time. He was so good that we asked him to fix another electrical problem we were having with a light switch (which he also did quickly and efficiently). Strongly recommend. Thanks Richard. read more

These guys were awesome. Responsive, fast, creative. Richard was with me on presages and walkthrough and helped me find the solution I needed at the right price point. Bennie followed through on the install, Bennie is the Michelangelo of electricity. He deployed the solution better than anticipated. He's not only smart but a pleasure to interact with. Good hire, that one! read more

Yesterday, we blew the GFCI outlets in both bathrooms because we were running so many appliances and plugged a fan into one GFCI outlet and the vacuum cleaner into the other. I called Pacific Coast Plumbing early this morning and by 10:30 a.m., Carlos Morales and Danny arrived. They were both fantastic! They checked our breaker box first to make sure everything was in order and then proceeded to replace the GFCI's and updated our connections in each outlet. They wore clean shoe covers and also covered our counters/sinks to prevent damage. By 11:45, they had everything repaired/replaced and working and the bathrooms cleaned up! We felt that they charged us fairly and guaranteed their service and the materials installed. I highly recommend this company. read more

They were responsive and friendly and fixed the problem. Definitely a fair value. Nuff said.

Came home to a broken heater during the recent cold spell. I didn't know if it was our heat pump, furnace or thermostat. I started to look around and saw a blown fuse in the furnace but it kept blowing when I replaced it. Called Pacific Coast and their only availability was after 4 pm, which triggers an emergency service charge. I couldn't find anyone else and I needed it done before the family got back from vacation. I scheduled it and within minutes they called back with an earlier appointment with no emergency service charge! I'll take it!! Pablo came out and very methodically tracked down the problem. It took a little while, through no fault of his, and he got it working perfectly! He was very professional and polite, kept his mask on the whole time and did a fantastic job!! I highly recommend Pacific Coast Home Services! read more

We had some breakers that would trip and we were unable to identify the issue. I called Pacific Coast Home services seeking their help. Richard Castenada arrived within the 2 hour service window neatly dressed and wearing a mask and shoe covers. Richard was very knowledgeable and explained the issue. He then fixed the issue using supplies he had already in his toolbox by replacing the breakers for us. I'd definitely recommend (and hire again) Richard Castenada from Pacific Home Services for your electrical needs! read more

I called Pacific Coast Electricians because a section of my House had lost power. Richard arrived promptly and did a detailed assessment of my electrical system. He did a complete troubleshoot that uncovered a lot of problems. He explained everything that he did and kept me informed every step of the way. I ended up having to get a new panel because the old one was melting my breakers. I now have a beautiful, top of the line Leviton panel. It seems very high-tech and came with fire protection. Richard did a great job installing this. He worked very hard and was always available to update me on my insurance claim. Kudos to all in the office who assisted me as well. Pacific Coast was worth every penny. I am glad I made that initial call! read more

Pacific Coast Home Services - My Gorgeous new Panel! - Electricians Near Me - San Mateo, California

Totally Unprofessional. Don't waste your time!!! We contacted them for an estimate on a home rewiring for a house we are buying. They scheduled a time and even sent a text reminder/confirmation with a 2 hour window. After driving 90 min there and waiting over an hour into the time window they called to say that they do not service the area. WTF??? They knew the address when they scheduled and confirmed but had no problem wasting our time. Since I was angry they said they would have a manager call me, not to clear things up but to explain why they don't service that area, as if that matters. read more

Wanted to charge is $89 to come out for an estimate. No thanks - should share that upfront before wasting everyone's time

Oh my goodness...where do I begin??? After years of sticking with one electrician, who was NEVER available or reliable, I decided to do an internet search, seeking help. Pacific Coast Electricians caught my attention...so, I called and booked an appointment that very day!!! I received a phone call 15 minutes prior to my two hour window, that my electrician was on his way to my home. Richard Castaneda arrived five minutes early!!! After introducing himself, he went to work, finding the problem and resolution ... in a very timely manner. Needless to say, we have a new, reliable, and brilliant electrician. I have Richard scheduled for more work that I've put off over the years...because I felt that I had to prioritize areas of our house that seriously needed attention (because of my old, unreliable electrician)...not any more!!! Richard is THE BEST!!!!! read more

Technician Robert Barajas arrived on time. He is very experienced and knowledgeable. I will recommend Pacific Coast Home Services,

These guys came by and said a fix of some overhead lights not working was going to require going through dry wall and running a bunch of new wires. Quoted us over $5k. Another certified, well reviewed firm, electrician came by and checked a nearby socket and fixed the whole thing for the $150 cost of a service call in 30 mins. Either they have low quality electricians or they are pumping people for money but this was inexcusable. Some other reviews here suggest same experience if being quoted $4-5k for what ended up being a simple job someone else did for $100-200. Looks like a clear pattern of bad behavior. I'm staying away. read more