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    Palio's Pizza Cafe

    3.6 (189 reviews)
    ModeratePizza, Salad, Italian
    Closed 11:00 am - 10:00 pm

    Order Palio's Pizza Cafe Takeout or Delivery

    Palio's Pizza Cafe Pizza Restaurant Photos

    Business Info

    PALIO'S PIZZA CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for kids

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    Recommended Reviews - Palio's Pizza Cafe

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    Netta K.

    We grabbed take out but the dining room looked like a great place for a date night! Have to keep that in mind! I only ordered the cannoli but I would come back for it and order 2! The filling is exactly what you expect even if the shell tasted mass-produced. Definitely coming back for dessert yall!

    Good Food

    Food is amazing, as well as the atmosphere definitely recommend! Service was amazing and they definitely deserved the tip!

    Delivery
    Candy R.

    We've order takeout, delivery and dined in here before. Each time did not disappoint, the food is always fresh and the service is quick and friendly. The large pizzas are huge, we eat them for at least 2-3 days lol. The baked Mac and cheese is a hit it was my fav until I had the lasagna, it was so so good! I didn't care for the mozzarella sticks though that's the only thing I would say to pass on. All the pizzas have been great you can't go wrong with any of them. If you dine in they allow you to bring your wine/alcohol it's byob which is nice! I want to try the other pizzas in the future, definitely recommend this spot!

    this place is right down the road from where I work. I caught a break and looked at their menu and was drooling over the BBQ chicken pizza BUT their CLASSIC with garlic and fresh basil caught my eye; so I got half-and-half... BRO The CLASSIC was SOOO good that I ate the entire half in one sitting. I want MORE. The flavor made love to my mouth! I'm not even being paid to say it! it is AMAZING! Do yourselves a favor and try it - half-and-half if you mus, but trust me when I say: you will order it again

    Soul V.

    Really decent pizza! They specialize in thin crust, it seems? Which is fine by me. Family of 4 adults and 2 children shared 4 large pizzas and since they were so thin, we actually only left with a med size box full of leftovers, surprisingly. We had the scorcher (highly recommend), the Hawaiian (another favorite), the classic (subbed pepperoni for the chicken, definitely suggest that), and cheese for the kiddos. The scorcher was the favorite all around, it sounds...interesting; spicy red sauce, chicken, corn, jalapeños, red onion, and cilantro. But, man was it delicious! The Hawaiian is not typical either, in addition to ham and pineapple, it also had dried cranberries and cashews, unique and full of flavor! The classic was my husband's favorite, he's a simple pepperoni guy so we subbed the chicken with pepperoni, perfect amount of roasted garlic and basil. Really enjoyed the food, the ambience was very casual, order at the counter, get your own cutlery and drinks (do I need to tip if all you're doing is bringing my food out?) overall would recommend.

    Copy of Order received by Palio's thru Yelp and bottom of order clearly says "no cashews"
    Melinda C. F.

    WHAT KIND OF MANAGEMENT IS THIS??? I have been ordering from this Palio's location for years. Recently it's seems they had a change in management or are short staffed not sure but now my order comes with confrontation from store manager every time; Based on where I am located in the colony I can not order delivery directly from the store, i have to use yelp. And was happy to use Yelp and pay the extra service $ because there are no other Palio's near me. Last time I ordered Palio's my normal routine was to go to Yelp, but for some reason Yelp was saying Palio's isn't delivering. I called the store to see if they changed providers, maybe Uber eats, maybe Grub Hub; store manager with a Spanish accent confirmed it was still yelp but their delivery service was down. I asked politely since their server was down if they could deliver to me directly this one time since I'm fairly close (within an 8 mile vicinity). store manager said no, sorry we can't. I asked if they'd be willing to make an exception & I'd pay the tip so I didnt have to get out; he said nope system wouldn't allow it. Which I find hard to believe for a franchised business they wouldn't be willing to do this. I let it go, maybe the guy is new, whatever; I'll order from somewhere else. Move on. Tonight was even worse. I ordered thru yelp per usual; pizza was delivered 30-45 minutes later. Unfortunately my pizza had cashews on it and I'm allergic. I specifically noted in my order on the yelp platform no cashews. When I called to request a refund I got random server, let me get a mgr on the phone. As i waited growing increasingly hangry i hear a Spanish accent get on the phone "I heard there was a problem with your pizza?" Cringing when I realize it's the same guy I had to deal with prior I reexplained what happened and he basically said we got the order right, you shouldn't order from Yelp. "Maybe you forgot to put no cashews on the order" I'm like no, I'm allergic why would I forget to put it in on a pizza that normally has in the ingredients. I ask politely Can you please refund my pizza since you got it wrong. Again, giving me confrontation says I'll void it THIS TIME but next time you should just call us directly and order. I was like look buddy; you are dealing with a customer and shouldn't be telling me I ordered wrong and to go about my business another way. I'm like I guess you forgot about the last time I called you don't deliver to the colony so I have to order thru Yelp. He started yelling at me and stating he was already processing the void and hung up on me! I called back trying to get his name but I couldn't understand what he was saying. He hung up on me again! I called back yet AGAIN, he answered saying "I'm going to call the police if you don't stop harassing me." Is that really what he said!?! Yup it sure was! I finally got his name, Gio, and told Gio I'd be reporting him to the regional leaders who run the franchise. Gio hung up on me again. Lol Wow! Can't believe their mistake turned into a threat to call the police! What the heck kind of management is this? What kind of customer service is this? I'm not sure how on earth this Gio joker didn't think for one second their lack of attention to detail could have cost someone's life?!?

    Chicken, bacon, Canadian bacon, cheese, white sauce

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    9 months ago

    Great pizza, fast respectful service, relaxed family atmosphere. I love the salads also.

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    9 months ago

    Service at Palio was quick, friendly, and efficient. This was my 1st time and loved the experience. Will definitely be back

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    1 year ago

    Philly cheesesteak sandwich was a 10! Good Italian bread. Clean place and friendly staff.

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    2 years ago

    Consistent pizza! Always get either pick up or delivery-always a good choice when I'm in Frisco

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    2 years ago

    Best pizza in town . Been there last night and seems they have new management. Best pizza and best service ever . Really recommend.

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    Page 1 of 5

    Ask the Community - Palio's Pizza Cafe

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    This place is just perfection! Find dining at its best. The hubby and I were visiting family and…read morewanted a delicious and romantic date night; Lombardi's served it all up. Thank you! The environment was good and best of all was our service from Josh. He had a smile on his face the whole time and made us feel so welcomed. He answered all our questions and we had many. He recommended the red snapper and wow, who knew fish could taste so exquisite at a cucina italiana. Thank you Josh! We will definitely request him again when we return. I rarely write reviews; however, had to. It reminded me of being back in NYC. Ciao!

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    Had been looking at this place on Yelp for months before I finally decided to give a shot. Came in…read moreand sat at the bar. The general manager, Manuel, was an amazing host. He had many recommendations and was very warm and attentive. The food was spectacular. I had the seafood pasta with the white wine sauce and it was some of the best I've ever had - honestly. I heard they just changed management a few months back, so if you had a bad experience in the past I was suggest coming and letting Manuel and the team take care of you.

    REVIEW UPDATE 2/2/24: Partner and I made it back here tonight and the service was good, the food…read moreamazing and everything was quick and easy. By far an improvement and we will be back! The food was amazingly good--one of the best italian places I've had in a while. Our service was subpar. We were a group of 5 people all around the age of 23-24, and it seemed like our server just assumed that made all his shortcomings okay because he tried to act kind of bro-like with us. There were multiple periods of time where we were left alone for anywhere from 10 minutes to 40. It took us a LONG time to get our food even though we were one of maybe 4 parties in the restaurant. One friend got told they were out of something, ordered something else, and the waiter went, "that's a joke, right?" and told him they were out of that too. His entree came out almost a full 30-40 minutes after the rest of ours so he just packed it up to-go. Only a halfhearted apology that everything was taking so long and no type of compensation. The food was good enough that I would go back to try again since partner and I live in the area. But i really hope we don't get this guy as our server again.

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    I had the chance to finally try Baonecci this past week and it was a phenomenal experience!…read more Our waiter, Rogelio, taught us all about the restaurant's history and about the menu. Baonecci used to be in San Francisco and recently came to Frisco, TX in the last 3 years. Their entire menu is ordered in fresh from Europe, pastas and pizzas are handmade in house, and everything lacks processed ingredients. To begin, we ordered white wine and I believe the Judas Spritz, which contained red wine, orange, and more. Both were excellent and paired perfectly with our appetizers and meals. For our appetizers, we ordered the Bruschetta and the Tagliere Toscano, or charcuterie board. The bruschetta was some of the best we have ever had and was made with excellently toasted bread. The Tagliere Toscano contained a variety of tasty meats, cheese, olives, as well as focaccia bread. It was a perfect board and not too heavy before our main meal. We also split the Baonecci Salad, which contained romaine lettuce, arugula, goat cheese and pears. It was absolutely delicious and perfect for the two of us. For our entrees, we ordered the Ravioloni Riccotta e Spinaci and an item from the secret menu, veal ravioli with white sauce. We also spilt a Contadina pizza. We were absolutely blown away by each of these dishes, the Ravioloni Riccotta e Spinaci was my particular favorite. The ravioli ricotta and spinach was served with the best gorgonzola cream sauce and topped with walnuts, it was honestly one of my favorite dishes I have had this year. The secret menu item was classic Italian and another hit. We loved the Contadina pizza as well. It was made very thin and crispy, echoing true Italian style. It definitely could be an appetizer because it was very light. It was made with gorgonzola, mozzarella, parmesan and topped with curly pears, it was delicious! Lastly, for dessert, Rogelio recommended we try the Coppa Amarena over the Tiramisu, so we did. It was a great choice! The Coppa Amarena is vanilla gelato topped with Amarena cherries. It is a perfect, fruity and light dessert to end the night with. However, I would love to come back for the Tiramisu! Overall, it was an absolutely amazing experience. The food is authentic, Italian and clearly made fresh and in-house. Our waiter, Rogelio, also made it such a fun night and gave us amazing recommendations that made the entire experience great. I cannot wait to come back and try more from the menu and have some of these dishes again. Don't let it deter you that it is located in a strip mall, it is truly a hidden, Italian gem. I look forward to returning soon! Thank you so much for a great experience and night!!

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    We've been here a few times, but our last visit was rough…read more We asked how long the wait was and were told 15 minutes. The hostess added us to the list and said they would send a text once our table was ready. She even read our phone number back to us. We waited outside and 30 minutes went by before we went back inside to see how much longer. Yea, they somehow didn't actually add us to the list. There were plenty of tables available by then and they gave us a table immediately. We placed our order and after receiving everything except the penne alla vodka and waiting almost 20 minutes after we'd gotten everything, I asked where our pasta was. Our waiter said it should've come out long ago and he would check. Somewhere along the line, it was forgotten. Either it was never put in or the kitchen staff lost it. It ended up being on a completely separate bill because they had to put it in again. By this point, we were over this dinner experience. An extra hour had been added on due to no fault of our own. So why am I giving it 4 stars? Because the manager made it right. Patrick, the manager, came over to our table to talk to us. We politely explained how this evening was a failure across multiple points and he was very apologetic and comped our entire $50 meal. I wasn't expecting that as I had already given our waiter my credit card and he already ran it. We weren't looking for a free meal, we just wanted to give him honest feedback about how things went wrong. Because he took the time to chat with us, I wouldn't hesitate to return. This experience had never happened before there so I'll give them the benefit of the doubt and say it was just a rough night for folks. As for the food, the pepperoni pizza and chicken soup were delicious. The short rib comes pretty much comes in soup, but it was fall of the bone tender. The penne alla vodka that we waited so long for missed the mark. It was incredibly sour and mushy. We've gotten the bolognese and pappardelle pastas before and those were both excellent.

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    Palio's Pizza Cafe - pizza - Updated June 2026

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