Staff started cleaning before 10:00 p.m., restaurant closes at 11:00 pm. It's 10:14 p.m. She's literally lifting the glass that shields the food to clean the inside of the glass causing remnants of harden food, dust and whatever else is on the glass and towel to fall directly into the food being served to customers. She's rude not telling customers excused me, due to standing directly in front of the glass as customers were trying to order. read more

Placed a pick up order of one large plate, which includes 3 entrees and 1 side, for my disabled friend. Got all the way back to her place and found that they only gave two entrees but charged me for the large plate. Called and they did nothing but offer me a free side lmfaoo I already paid for it so it's not freeee. This is the second time in two weeks they have messed up her meal. Very disappointed. read more

Considering that we had to wait for about 20 minutes for one order...yikes. Zero sense of urgency at this location. Major room for improvement. read more

Absolutely pathetic portion sizes. Got double orange chicken, and it wasn't even as much as a normal portion from any other Chinese restaurant in town. The fried rice is bland and tasteless. It is also extremely expensive for what you get. Go to any other mom and pop Chinese place in town, you'll get a higher quality of food for the same price or cheaper. read more

horrible costumer service I told her I would wait for fresh and she said no that's enough for a plate right there and I said I would wait again but she put the food in anyway. read more

SO disappointed that this place discontinued the Beyond Chicken item. They just lost a lot of business from vegans.

For fast food Chinese it's a solid 3 stars. It normally will satisfy your cravings. My personal must do's are the orange chicken for sweet and the Kung Pao chicken for heat. I like the plate option for getting two entree choices. Today I went with the side of noodles and they were very meh. LOTS of cabbage. Very little noodles. I like the one on Marketplace in Gaines. It's tucked over by Meijer and you can usually get through pretty quickly. read more

Panda Express - Kung Pao chicken, chow mein noodles, orange chicken - Chinese Near Me - Caledonia, Michigan

First, get ready to stand in line for an extended period. Then enjoy the aggravated staff who are probably disappointed with the way this place causes unhappiness. I The last three times I've been here they were out of about thirty percent of the entrees. The fried rice is almost gone and looks like [rap. The super greens were gone. The egg rolls looked old and overcooked. This time we just left. Probably try it again in about a year. We eat at Panda Express all over the country. It's not like this almost everywhere. It wasn't like this at the Grandville location. That's where we ate. I rarely do reviews. I don't like the idea of trying to be the boss. The people at the counter were working. The kitchen was moving at a snail's pace. (Sorry guys) read more

Can I give it 0 stars? I ordered double teriyaki chicken & look how much I got... are you fucking kidding me? This is bullshit read more

Panda Express - "Double" teriyaki chicken. Bullshit. - Chinese Near Me - Caledonia, Michigan

Really dissatisfied with our visit here this past week. I got a bowl with white rice and the green bean chicken. It was about 90% rice. Two tiny pieces of chicken and some beans. Zero sauce. So basically just ate unflavored white rice and a few beans. Very disappointing. I have found the last few times we've gotten food here the propitious are so poor. They barely give you any of the entree or sauce and it's mostly veggies. No protein. I don't know why we come back. read more

Disgusting hair follicle on top of my food. I never opened it and i can see the hair and whatever the follicle is attached to. read more

Panda Express - Super greens, chow mein, and this DNA specimen - Chinese Near Me - Caledonia, Michigan

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TERRIBLE lying people that work at this location. Placed an online order through the panda express app. They canceled our order for no reason at all. We called the number to find out what was going on. The first person asked for all information about the order claiming they never received the order (even though we had a confirmation number and an actual order number). They then proceeded to blame Doordash and that we needed to contact them even though we had nothing to do with Doordash, that is who they chose to deliver the order. At this point we asked for a manager. They claimed over and over there was no manager. We asked "so if we were to come in there is no manager to speak to?" Magically a manager finds her way to the phone. This manager, Hannah (I think), admitted they had the order sitting on the counter and "we don't do refunds so you should come get it" even though it was a delivery confirmation. She proceeded to overtalk my husband and yell at him. We demanded a refund for this behavior as we were not putting up with this bullying. We said we would stay on the phone while she did it (because lets face it, our trust in these people was non-existent at this point) and she hung up on us. Awful experience, will not be using their app again as it seems to be a ploy to steal money from people. read more

I don't leave reviews unless I have to but What a shitty restaurant to be closed at 8 during the summer and food is over priced and staff is not friendly, I've come to find this a common thing across multiple locations, do not go here and spend your hard earned money just to be treated with no respect for literally no reason, it's like the employees wake up angry at the customers who pay their wages. Would not recommend, if I could leave negative stars I would. read more

Food was cold,and the worst part was finding a hair in my chicken. I was offered a free meal for the next time I came in. Not going back here or to any other PE ever.. lost my appetite but not my money. I was refunded everything, except the cost of the drinks. Do better.. read more

Broccoli and beef lol where is the beef. Bad service, usually tastes microwaved. Need to do better read more

Panda Express - Broccoli "and beef" - Chinese Near Me - Caledonia, Michigan

There's nothing "express" about this Panda Express. Their website won't allow online orders. The line at the drive-thru is slower than molasses in December. 20+ minutes in line before ordering. When we tried to order the noodles, we were told they were out and it would be another 8-10 minutes. My order of beef & broccoli was nothing but broccoli. This was a total rip-off. read more

Panda Express - Broccoli - Chinese Near Me - Caledonia, Michigan

i previously rated this location as 5 stars . but my experience on3/22/23 I can say the employee Antonio had a bad attitude and he didnt give fortune cookies . we also asked for a cup of ice water and he ignored us. we are spending hard earned money and to be treated horribly is unprofessional. read more

Update: I called to speak to the manager to give feedback. She was EXTREMELY rude. She immediately got an attitude and said that "it's BROCCOLI beef so there should be more broccoli than beef... I mean, we know that it's a problem but, that's what the recipe calls for. We should make sure there's more beef in it, but yea.' I can say with certainty I will NOT be giving this establishment any more of my money. Yikes. If your managers can't handle a very non combative call with feedback, maybe reconsider if that person is the right fit for the position. I ended the call letting her know I was not calling looking for a fight, but offering feedback for improvement. Ordered beef and broccoli and got literally two pieces of beef and the rest broccoli. NOT ok. I see other reviews stating the same thing, I'm not sure why they can't seem to fix it. read more

I have no interest in going back. I had beef and broccoli and MAYBE got 1 oz of beef. The rice was dry. They only have cream cheese rangoons (I prefer crab rangoons). Very limited menu. Did not have have I normally crave. read more

Ordered on door dash paid 10 extra dolls every tho I PICK IT UP they had the doors locked so I had to sit through the drive through for an already done order and then they still messed it up this location is terrible and I'm going to the 44th one where they know what they're doing read more

Don't waste your time. I placed my order at 11:03 in the drive thru. They told me my order would take a few minutes and to pull ahead and they would bring my food out. 20 minutes later I went inside because I still didn't have my food. The entree I ordered was prepared but for some reason they didn't fill my order. Asked to speak to the manager ça young girl came out and when I asked why I still didn't have my food after 30 minutes she told me not to be rude. Seriously!! she told me if I don't like it to not come back again. Trust me I won't. read more

I loved it & would go back here for sure ! They're building one here in Kalamazoo and I'm patiently waiting . Good customer service & the food was phenomenal !!! read more

Not very good. Meats overcooked and dry. Little flavor in fried rice. Beijing beef and orange chicken were not good at all.

I placed an online order. If I had known your lobby was closed, there is now way in hell I would have placed an order. As the lobby was closed, I was forced to go through the drive through. My order was supposed to be ready at 5:40 which is the time that I arrived at the restaurant. After waiting 15 min to get to the pickup window, I was handed the wrong order and the worker disappeared. I had to knock on the pickup window for them to come back. They then told me that the egg rolls weren't ready and I was told to go to the parking g lot to wait and someone would bring the order out. Waited another 15 min and no food. I called the restaurant and the person that answered wondered why I was in the parking lot. I explained that I was told I was waiting for egg rolls and was trying to be patient and was wondering how much longer. The person who answered then asked me what other food of mine wasn't ready yet. I told him my whole order yet he still didn't know what was going on with it. He then argued with another worker. At that point I had to cancel my order. I went to Chick-fil-A across the street and got my order in 10 min and was happy b read more