Great ambiance, best fried rice and everything else, service wonderful! We will be back again and again

Stopped by here for lunch recently on a whim. Unfortunately just really not good Chinese food. The place was PACKED for a Friday at noon. That was surprising but I also thought that meant it would be pretty good food! First, we didn't really get asked what we wanted to drink. Not sure if that's normal for here but I would've gotten a pop if they had asked. I had the sesame chicken lunch which comes with soup, 1 Rangoon, 1 egg roll, and your entree with steamed or fried rice. I chose the sweet and sour soup it was okay. It had good flavor. The texture of the tofu in it was not great. I thought the texture of the chicken used for the sesame chicken was tough and chewy. The fried rice was way over cooked, like so mushy. The egg roll was pretty much just cabbage and nothing else. All of the food was just very bland. I don't know. Maybe they had an off day. The person I was dining with didn't like their meal of general tsos chicken either. Probably won't be back since there are so many other Chinese food options around. read more

can never go wrong with First Wok! been here several times with family before but today i went here for lunch with my husband and my mother-in-law. it seemed lowkey busy for a friday afternoon but i'm not sure if that's their normal. the service was pretty quick and straight to the point, no small talk or anything like that. this was my first time eating here during lunch and i was surprised by the portion. i was pretty hungry and i barely finished my plate because i was so full. i got the mongolian beef and you get to choose between white or fried rice. it also came with soup, an eggroll and a crab rangoon. everything was delicious and not too salty! my mother-in-law's food came out a few minutes after ours and there was an extra crab rangoon on her plate for her which was super nice. she also forgot her to-go box and the waitress came outside to give it to her which was so appreciated. overall i'd come back to First Wok to dine in for lunch! simple, quick, delicious, and average price (nowadays) - not too bad! read more

First Wok - mongolian beef with fried rice, lunch menu - Chinese Near Me - Grand Rapids, Michigan

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This is a place to go if with my White in-laws, and they are really really White. No sharing of big dishes here, no spices, no MSG, no chop sticks, not a word of Chinese to be heard. For lunch, everyone can order their own bland Americanized pseudo Chinese food on a Western style plate and the service is excellent. They remember regulars, it's a very friendly place in that Western Michigan way. They call their crab Rangoon "crab cheese" just so you know. Clean and comfortable, the food is definitely edible. read more

Great food! I order food for pickup so can't comment on their service, but every time I've been there the order is correct and friendly staff. read more

Great, quick service, the Jasmine tea was so good! Loved the Hot and Sour Soup!! Will definitely go back soon! read more

First Wok - Hot and Sour Soup - Chinese Near Me - Grand Rapids, Michigan

Been coming here for yearsss my favorite Chinese food, coming from a picky eater steamed and fried dumplings amazing. The best egg rolls I've ever had. Orange white meat chicken never fail's either! read more

YUUUMMMMMY! I ordered takeaway for lunch today and was shocked at the LARGE PORTION size! The picture below is the LUNCH offering from First Wok. I ordered cashew chicken without green pepper and added mushrooms ‍ instead; I asked for fried rice instead of white rice (no problemo!). It also included an egg roll PLUS a crab cheese with a cute little mini sweet & sour sauce! Needless to say, this made for a few meals for me. The customer service from phoning my order to pick up was spot on! Very professional and helpful. Plenty of parking out front made for a quick pickup, and my order was ready in about 10 minutes. Very clean and bright inside. Lots of tables FULL of people having lunch. Nice to see for a locally owned business. Oh, and they have more than one location sooooo no matter where you are in GR lookup First Wok and give them a try! read more

First Wok - Crab Cheese with Sweet & Sour Sauce - Chinese Near Me - Grand Rapids, Michigan

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Highly disappointment with this Chinese restaurant. Nothing my husband and I ordered was good, didn't taste anything like Chinese food. My chicken tasted so bland, just boiled served some frozen veggies in a white sauce. My husband ordered Chinese chicken and it was not good at all either. We are it because we were hungry and didn't want to be rude. Giving this place one star is too much. Oh and, there was white rice left on the table from the previous customer that they failed to clean before sitting us down. Will never visit this place. The place was dirty too. read more

I was hopeful for this restaurant because I was so hungry, I was willing to eat anything. The staff were very friendly, and the food was delicious, however, I was appalled at the amount of food we got for the price. We were assured that with two entrees we would have so much food that there definitely would be leftovers. After paying 65 dollars for two entrees, a soup, and two orders of rangoons, we came home to find that the entrees do not come with rice. I have ate at many chinese restaurants, and have NEVER been at a chinese restaurant where rice does not automatically come with the entree, especially when the entree is 25+ dollars. Not only did they not inform us of this, but my husband was left to eat just orange chicken pieces for his dinner. Like stated earlier, the food was good, but the price for the amount of food we got was extremely misleading. read more

Was there today to celebrate my birthday with my party of 4 and I just wat to say it was not good at all . Service was slow, cold and was not attended to. I will not be back unfortunately. read more

The good was fresh and it tasted good . But every time I call to order for pickup the person on the phone sounds as if they are rushing you to order and has an attitude . The price is too much for the food I ordered shrimp fried rice and after a certain time you can only get the large size . I also ordered chicken and broccoli and it was supposed to be made spicy but it wasn't . And even that I felt was too expensive. They are good people are going to eat there lowerrrr the price and be nicer to customers . And when I went in to pickup order it seemed as though the person was angry. read more

The last time I got take out from here will be my last. It was unedible. The chicken was very questionable. And now very expensive for what you get. Never again was a long time customer. read more

First Wok is my go to restaurant in the area for fresh Chinese food. I give it three and not five stars because my dining in experiences have not been good mainly due to the servers. Plates are forcefully placed in front of you and you are made to feel rushed as you come close to ending your meal. It's like the servers are told to make sure they are getting you through. It's not a pleasant dining in experiences. With take out, I eat good food without the attitude. read more

The food was bad, i'll give some credit,because they don't speak english well . Hard to friendy When don't comprehend. we had 4 dishes & each came with rice & egg roll.soup. they brought tea & water.general chicken, sweet & sour veggie chowmein, beef & broccoli They all had a similar taste .like they used the same oil , & or pan.it wasnt worth the 62.00 & tip read more

Got takeout here and when I got home and opened everything, I discovered that we didn't get the eggrolls we ordered, we only got one order of wonton soup and instead of the second wonton soup they gave us egg drop soup. We ordered crab rangoons and there was nothing in them that appeared to be crab, looked like just cream cheese. I ordered shrimp with Chinese vegetables. They used to have really good, big flavorful shrimp. The ones this time were smaller and tough. Since they didn't give us part if our order and gave us one cheaper soup order, I went to look at the receipt to see if we were charged for it. The receipt just has the total and a printed message saying you acknowledge your order was complete. Strange...Ive never known a restaurant that had any reason to print that on their receipts... We paid $62 for one shrimp with Chinese vegetables, one chicken chow mein. 2 soups - one not what we irdered, and an order of crab rangoons. Won't be back. They have permanently lost our business. read more

Never ate a meal I felt so ignored and rushed! Food was not good and they literally grabbed our plates before we were done. We won't ever be back read more

Amazing service! Very contemporary decor, has enough space to accommodate large groups. The food was delicious. The best general tsos chicken I have ever had. Definitely recommend! read more

Great food here! We grabbed take out on a Friday night and they did not disappoint! Egg rolls , crab Rangoons, general's chicken and lo mien. Everything was ready in 15 minutes and was hot! The egg rolls were small but tasty. Crisp wrapper filled with veggies and meat. I could eaten just these -they were great! Crab Rangoons-they don't call them that there but - crispy bundles of fried wonton wrapper filled with cream cheese and crab meat. Not my favorite but I am not a cream cheese fan. My companions fought over the last one -they deemed them tasty. The generals chicken was sweet and spicy- watch out for hidden hot pepper bits! Big chunks of breaded chicken covered in sweet brown sauce. Oh so good. We opted for chicken lo mien . It's as you expect it to be.. noodles with veggie bits and a thin coating of sauce. Yummy! read more

Best Chinese in GR. I live in Detroit and hit First Wok up every time I'm in town. TIP : The egg rolls are the best in the business. Order two ! read more

One of the best chinese places around GR, I have been going monthly for almost 15 years. The bali bali beef is one of my all time favorite dishes. read more

I brought a guest for the first time. We ate lunch at the bar. The food was amazing but besides that the service was awesome and made our experience so much better! Sue and Tyler went above and beyond as far as customer service goes. We will definitely be back! read more

The service here is great. They are very thoughtful and accommodating. Solid American Chinese food!

General Chicken is a great tasty dish, served with rice and I got noodles on the side. The service is great and it's a friendly atmosphere, Great place for a family or just someone to eat. read more

I usually go to a different Chinese restaurant. I stopped here for the first time, and I will be back! The food was delicious, and service was great. They have an extensive menu. I have already recommended to friends to check the restaurant out. The restaurant is pretty to look at when eating, my waitress very good...and the food was excellent ~ Do yourself a favor, and treat yourself to First Wok! read more

First Wok - Moo Shu Pork - Chinese Near Me - Grand Rapids, Michigan

Always good food. Servers are always fast& accurate. I like the entrees& fried rice. Plus they do have shrimp toast which is not always available everywhere else. read more

I've been getting take out here for years and it's amazing everytime! I love the sweet and sour and the crab rangoons, and the service is absolutely amazing. read more

Wow wow wow this is the first and last time I will ever go to this restaurant I love Asian food but the customer service is terrible I went to pick up my food I was going to pay cash but I said I will pay with a card then she says to me that you can not return the food I was like what I would never do that and I never have if the food is no good then I would just take the loss but I guess she thought I was going to eat some of the food and then try to return it for a refund wow terrible terrible customer service and I hope other minorities see this and avoid this place garbage owner and racist way of thinking pitiful I am a US ARMY VETERAN and I treat everyone with respect until I am disrespected this is AMERICA plus the food was horrible read more

If you're feeling Chinese food, you should come here. Service was fast and friendly. We were seated right away and brought water and hot tea. Did not wait long before food was served (but we did dine at 4pm so off hours). The food was fantastic; full of flavor. Crab Rangoon isn't pictured but it was good, nice crispy shell with a balanced sweet and sour sauce. I wouldn't eat the wasabi sauce that was also served though; super spicy and bitter, unless you're all about that. Orange chicken had a wonderful sweet glaze and the meat was tender. The mo-po tofu had an amazing sauce as well except a bit too heavy on salt. Overall, I came in with little expectation and was pleasantly surprised by the quality. read more

First Wok - Mo-po to-fu and orange chicken - Chinese Near Me - Grand Rapids, Michigan

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My boyfriend and I got takeout from here and we were both tremendously disappointed! I ordered the Hunan Combination and he got the Orange Chicken. We also got an order of Crab Cheese (their crab ragoons) which was the best part of the meal. My Hunan combination just lacked flavor overall. His Orange Chicken was incredibly dry, almost inedible (like when you reheat meat for too long in the microwave) and also lacked flavor. The food was salvageable with some soy sauce and Sriracha but when you're paying $16-$18+ per entree it should taste better. I gave them two stars because the portions are big and we had enough for at least 2 meals of leftovers, which is a shame because it wasn't even very good the first time. We won't be getting takeout from them again. read more

Always loved this place, our son took us there for mother's day the Friday before. I noticed that the prices have gone up a lot, and when the food was delivered I noticed that the portions were considerably smaller. So that was a double whammy in my opinion. I understand that the prices went up, everything has gone up during the pandemic, but to cut the portions by at least 25 to 30 percent is going too far. But to be fair, the food was excellent, as always. read more

I was planning a small (15 people) birthday party for my sister on May 29, 2023 and had the order ready to place at First Wok. The hours of operation on the website did NOT state that First Wok was opening at 4:00 pm on that day. They usually open at 11:00 am on Mondays. I called the restaurant to place an order only to find that the phone kept ringing without an answer or message. I drove to the place only to find a sign on the door saying they opened at 4:00 pm. It is a very poor business practice to not indicate on the website special hours of operation. At the very least, a phone recording should have announced the hours. NOTHING! I will not patronize a business that has such a lack of consideration for its patrons. read more

It took forever to get our food. It did not even all come at once. People came in after us and received their food way before us. It was so frustrating. We won't be back. read more

I love that they offer a lot of options with white meat chicken! I always get the chicken vegetable supreme with brown gravy! The food is fresh and so flavorful! read more

First Wok - Chicken vegetable supreme with brown gravy - Chinese Near Me - Grand Rapids, Michigan

I'm not one to really leave a review on anything but honestly The food was good but the service was extremely rude for no reason that it ruined my meal. Over the phone she tried to hang up before I even finished talking, when I got there she seemed as if I was bothering her. This place is really close to my job but personally I would go somewhere else if you are anything other than white read more

Wow! This used to be a wonderful place. The manager is absolutely RUDE! They screwed up my order yet tried to blame it on me... You can have ok food and amazing service and will get return customers! In my books you can't be disrespectful to customers with ok food and think that's ok!!!! Hopefully they get it together. read more

Worst Chinese food we've ever had. Three of us and none of us enjoyed the food. We'll never go there again.

Fried foods were cooked in rancid grease. Brought home some pork fried rice for our granddaughter per her request. She has been vomiting her guts out all morning!!! Never again! This place is pure shite!!! read more

Great food, best in Grand Rapids. Service has always been friendly. We eat their a couple times a month!

I have ordered food from there many many times and it has always been satisfactory. But the service is another factor that they need to straighten out. I experienced rudeness which in turn made my food taste like rudeness. And I was told maybe it was a misunderstanding. Someone tell me how a person being rude to you is a misunderstanding. Well they just lost a faithful customer. See ya!! read more