Last time we came everything was on point. So disappointed this time. The fried rice was so hard it was like eating raw rice. Talked with someone and they gave us new stuff but same problem. My daughter hurt her tooth on the rice and we ended up throwing away 3 trays of rice and the new carton. read more

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Food is great, for most part staff is good. But on several occasions I have seen staff clean restrooms walk out and start either fixing orders or bagging orders without changing. I addressed issue privately with manager and he pulled her to the one side out of view. It must have been something they laughed about and it could have been something totally seperate but the way it appeared was that it was this situation. I went back several times and seen same type of situations where gloves are crossed contaminated. It can make some people deathly sick. I don't understand why it continues.. read more

Forgot our meat just gave us rice and noodles first time there... horrible experience...

Line sever seemed so rude, kind of sad because there wasn't much going on in the restaurant. And after a couple times telling her I couldn't hear what she was asking me, I finally was able to place my order. I hate when I know the potential quality a brand can be and I go somewhere and that location changes my views. My food, orange chicken, was luke warm, and the rice was dry with hard barely cooked vegetables. If you asked me based on this visit, I highly recommend not to eat here or patronage this establishment if you value getting your money and satisfaction worth. read more

I love Panda Express. Still do. But this location was terrible. They closed the lobby at 6pm. 6pm! It's literally dinner time. It was honestly a disappointment. But panda in general is the bomb. I just had to share customer review of this one for bad policy. Thanks for reading! read more

Tiny portions. The epitome of Shrinkflation The plate with 3 entrees comes with a laughably small box as a third entree, I should've opted for 2 entrees. I used to be a fan read more

I ordered and the food was terrible. The chow menu noodles were grainy and tasted old. The chicken and green beans was absolutely terrible. The Angus beef and asparagus was equally as bad. The customer service was atrocious as well. read more

I absolutely love Panda Express but this particular location is completely ridiculous!!! Unfortunately there isn't one close to where I live so when working out of town I try to get some once a week. Was so happy they had a location in the city I was working in.... Complete disappointment!!!! Went in on Monday at 6pm plenty of worker but out of everything except rice, noodles, orange chicken and beef and broccoli. They said they weren't cooking anything else. Come on!!! It's 6pm you know the time ppl eat dinner!!! So went somewhere else. Returned on Tuesday at 3pm. Same situation!!!! Went by again today at 12:30pm (Wednesday) only to find out that they really just don't want to be at work so basically they're not cooking food so the customer will leave and not order!!! Don't expect this location to be open much longer at all. Completely disappointed. Words cannot explain! read more

I don't like be negative. But the food I received from this place was absolutely crap. what little bit they gav me except for a pile of rice that was not great I definitely will not make this mistake again. awful read more

I placed an order at the drive-thru. I ordered Beijing Beef, orange chicken and white rice. I got to the window and the lady confirmed my order. I got home and the Beijing beef was not in the order. I tried calling multiple times and it just rings. No answer. Very disappointing. read more

not 1 but 3 people didnt acknowledge at all, just kept asking people who walked in after if they were there to pick up an order. horrible service. read more

Has to be the worst unit in the company. Every time I visit this location it has and stoll is horrible. The quality of food is ridiculous . I'm surprised that tthey're still open,it's obvious that management is the issue. Will never visit this location again. It's a shame you have to drive 40 to 100 miles to enjoy a good quality meal from Panda Express. Horrible experience... read more

The store is always clean, and the staff always polite and very friendly More importantly, the food's quality is as good as other "good" Pandas' we have been in. We will keep coming back read more

Panda Express - Chinese Near Me - Columbus, Georgia

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If I didn't have kids that loved this form of take out, I wouldn't give them a red cent. The staff is rude and the food is just not good. I guess people like it cuz they're open but not sure how. If find it hard to believe that there are enough people in the US that like this food. I get it but seriously it's just not edible or tasty. read more

Enjoy the food at Panda Express but there is confusion about picking up your order! Every time you visit the staff tell you no you must pick up from window. Next time they will say no pick up from front entrance. I understand the confusion with the Covid but last few visits the staff have been extremely rude. Although the food is good, especially the chow mein, walnut honey shrimp and angus beef, bad customer service is a deterrent. Place the personable staff out dealing with the public. read more

If I could give them one start I most definitely would. The customer service was absolutely awful. Their was one individual their that just threw the whole store experience off. She had a awful attitude and didn't get the food right. She told my husband that someone else would help him after taking my order and threw his plate container off to someone else. The food still wasn't right after she was rude. The rest of the individuals in the establishment were very helpful and made all the food fresh. But he got a bowl and got literally 7 pieces of chicken like is that what y'all do. Literally. ZERO STARS. read more

Always good. I like the black pepper chicken and walnut shrimp. Sometimes get black angus steak. So awesome.

I was upset with this location I was told it was a wait for the mixed vegetables and when I received my order if it was barely any mixed vegetables on my plate and it was only Broccoli and lettuce no other vegetables and my orange chicken wasn't fresh I even asked the lady in the drive thru if they didn't have it pls just give me something different she was kinda rude and asked me to pull up in front of the restaurant and they would bring my food to me I'll avoid this location read more

The food was alright and the wait time in the drive through was reasonable. However, I ordered premium entrees and paid extra for them. Only to get my food home and find out the 3 different meals were all the same and only one had the premium entree. I was disappointed and so was the family. read more

I only leave reviews when the service is really bad or really good. This time is was really bad. I ordered a bowl with chow mein and chicken. The employee was a white gurl her name tag said "Sav". She put me barely any chow mein, with the chicken on top it wasn't even half way full. The employee after her making the next order put the correct amount of food to the top of the bowl. The Sav girl getting my food was really rude, did not smile didn't make eye contact, came to register gave my total and tossed me food to me in the bag. In addition, all the food was old and overcooked, you can tell it's been laying there for hours. Everything looked gross, came out lukewarm. read more

Food is exceptionally fresh. Staff is friendly and orders are accurate (even in the drive thru). The portions sizes vary from server to server. Some give large portions while other employees are VERY conservative AKA STINGY with the food. Overall a option for healthy fast food. Great place for families. Military Discount is given. read more

Excellent food. Tender, juicy chicken. Shrimp were huge and tasted great. Definitely coming back.

I have never had a bad experience here. Whether it's picking up food through the drive through or sitting inside to eat, this place is consistently great. I love that the kitchen is open so we can see them making the food as they go. Also *Paula* is such a hard worker! She always greets you as you come in and if there is the slightest slow down of customers, she is cleaning something or making sure the sitting customers are still satisfied! Everyone works great as a team here and the establishment is always clean and inviting. read more

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This is beyond ridiculous, my son & I waited over 25 minuets in the drive through line. When I got to open my order, I had gotten half rice half noodles. It was obvious that they had messed up & given me all rice, filling the entire end of the take out container. Then catching the mistake added less than 1/4 cup of noodles. You know for as long as I waited, really... they couldn't just give me a small little bowl of noodles. That's simply stupid. So now as far as I'm concerned, this location can't do timely work & does it half assed. It's noodles but if they can't even do right by the customer on that, what are they doing in the back? Don't go during busy times unless you have an hour for lunch & don't go during slow times unless you don't mind eating skanky old food. It's been awhile since I've been to panda & I'm not so sure about this location. read more

Drive thru is extremely slow. The drive thru cashier mumbled and took too much time to type everything in. They really need to have two people working the window during peak times. read more

For the last several times I have been through the drive thru, this location has bee out of Panda Express staples, such as String Bean Chicken and Honey and Walnut Shrimp, as well as Sweet and Sour Sauce and soy sauce. I've asked for chopsticks but none were in the bag. And the persons working the window don't seem to care. I'm not sure when or if I'll go back. read more

I'm not one to leave a yelp review, but this definitely has earned one. whatever jackass made my food must have decided they wanted to light a plastic bag on fire and mix it in. That is THE worst food i have ever had. Even more pissed because i did not have time on my lunch break to go back and get something else or get my money back. Y'all had better get your shit right if you want to stay in business. read more

Elizabeth helped my son and I today at aprox 3:50pm. The line was completely full, the entire store was spotless, the food was fresh, and Elizabeth was an absolute pleasure. Great job guys. read more

Clean facility and friendly staff. Panda Express is usually my go to if for fast food since its filling and I can share my portion with another. Sadly stars deducted for the food. Every location that I've been to, you pretty much know what your ordering and the flavor, texture that comes with it. The food here was extremely oily...like seeping out of your skin oily...like a teaspoon of oil left in your plate oily, so it left me feeling pretty heavy after my meal. I ordered the kung Pao chicken which I was surprised that there was more chicken than I typically see and the flavor was the same as usual. The orange chicken is one that never fails and I was super stoked when it came fresh off the wok, unfortunately the flavor just wasn't there and a lot of the peices were mostly breading. Lastly the noodles, had a very oily feel and look to it. Looked more like a traditional lo mein instead of chow mein, which is fine but the flavor just seemed too soy saucy and more on the al dente side. It also didn't have much vegetables mixed in which was a little disappointing. I don't think I'll make this my go to while here in Columbus. read more

Amazing i love Panda Express. Every time i go i get a box of chow mein then some kung pao chicken absolutely love it!

Ordered the orange chicken with chow mein. The orange chicken was superb, as usually. The chow mein was also good, except there wasn't enough noodles compared to the amount of vegetables, but it still tasted pretty good. Recommended if you're looking for Chinese food and don't want to risk ordering from a place you've never been before. Panda Express is always a safe choice. read more

Absolutely terrible! Service and food both suck, tried my hardest to give them every opportunity, but it's always the same horrible experience! If your hungry drive right past this place, and grab you a gas station hotdog!! read more

Not good! The food is very bland and overpriced. I got the chicken w/ mushroom (more like chicken w/ zucchini), walnut glazed shrimp, and "chow mein" that was actually dried up lo mein. The only thing that was somewhat decent was the shrimp and the portion was so small, that it wouldn't even make an impact on this review. I was pretty much out of $8. It wasn't as bad as my mother though; she pretty much paid $7 for a bowl of rice! She had the shrimp as well, but if you get the shrimp they charge an extra $1.25 on top of the entree charge they already give you. If you want good Chinese food, stick to the local restaurants around here. read more

I have a consistently great experience every time I come here. The staff is very friendly and the food is always just right. My favorite entreé item is the Beijing beef. Soooo yummy! The prices are very affordable, and they do offer a 10% military discount. Service is always quick, and there's the convenience of a drive-thru window for those in a hurry! read more

I went back to see if anything changes, nothing at all. I see business has visually slowed. The drive thru line isn't long anymore but the food still sucks. read more

I appreciated that the young man who took care of me was very patient while I made the order through the drive thru . He was pleasant and responded patiently because I was not sure of the items on the menu. Please commend him on a job well done. read more

Fist time eating at this location. Orange Chicken taste like vinegar. Everything else was flavorless. Egg roll was mushy. #Disappointed. read more

Panda Express - The worst "Egg Roll"! It's even mushy. Yuck - Chinese Near Me - Columbus, Georgia

The food was great and I like having the option to order online. My food was ready when I walked in, the order was correct, and the taste was amazing! This was my first visit to a Panda Express and I will definitely be going back. read more