I think for chain restaurants it's all about quality of the service and the cleanliness of the physical premises that distinguish one location from another as the food is almost the same at every location. This used to be really clean and service used to be quick and easy the last time I ate here. This time though it was way below the mark. Short staffed to serve customers, water fountain broken, untidy dirty tables and no soap in the bathroom. Service was wayward, had to wait and remind the server for a side item I had paid for that they were supposed to serve at the table. Food was as expected from any Panda Express though. I am not planning to visit this location anytime soon. read more

I could literally eat here every single day. I wish thos location had the boba tea... if they did I would definitely stop by every single day. I love how you can see them cooking and see the fresh veggies all cut up in the fridges. The manager at this location is hands on and very friendly. read more

I don't even want to give them a one star! Service was so slow, food was so cold, noodles were not done! It was terrible!!! Trash over flowed read more

Panda Express - Chinese Near Me - Huntersville, North Carolina

I don't think this Huntersville location deserves a star at all --the Customer service is bad; I'll suggest one spends their money elsewhere. I did a takeout but was told the side item will take 5 to 7 mins, I waited a while and almost gave up before she came back with the item. She then said that the main entrees was goin to be a wait. I was baffled & asked why I wasn't told that in the beginning so I'll make a decision if to wait. She argued that she did say so but I refused letting her know that she only said the side item. I asked for the manager who she called and it turned out to be a young person. He had a deadpan attitude, no apologies, just asked for my receipt sayin I won't be getting the food and went on to punch out an issue receipt for refund; afterwards he walked back to the kitchen. The lady servers turned away to go on with their business. I left with a strong resolve not to comeback & spend my hard earned money in a business that can't treat customers with some courtesy and have an appreciation of customers time. I want to believe that if I had heard the words "I'm sorry" from any of them(manager, lady servers) I won't have left with a bad impression read more

This place has tasty food . All fresh vegetables are cut that day and quickly cooked to order in a wok nearly as the orders come in. .It Does not have Quick service and, it has a few major problems. 1) The portions are very small they serve you on Styrofoam plates so at least they could give you more than a spoon of each item . 2) They need more people working this would make the service faster. 3) Prices come. on there is no server no host . no cloth napkins,No Gothic forks and spoons like and Richard Blais's Burger bar in ATl. this is fast food. I am not a cheap person I have paid over a $100.00 for lunch and I do not live in a 3 million dollar home in Huntersville where this location is.That maybe why the prices are what they are . The food is tasty but order 2 meals for each person unless of course your a skinny B*** then of course you would not be eating anyway. read more

Quick service. Manager very cool, staff friendly. Food was even above my expectations. Definitely going back.

Been here many times but not under this account. The food is as can be expected at one of these joints. They have gone up on price and cut serving size from what we are use to getting here. Too many other good Asian restaurants around for them to change their pricing. Time will tell if we return. Ole. read more

I placed a large online order. Everything was ready on-time and was AMAZING!!!! Thank you!

RashElle and the day time crew was awesome both times I came in. Great people serving good food.

Soooooo, I'll start by saying this is the second time I've stopped in after work in the past year. The first time, the chow mien noodles were cold and waxy (thin, hard and not cooked) but I'm not a big chow mien fan so no big deal. I just threw it away. But his time the chow mien was THE SAME!!! Completely, thin, dry, hard and cold and waxy and i had to wait for fresh rice that was also cold, sticky and flavorless! Everything else was great!!! Great entrees! Great customer service!!! But I was so disappointed and wondering.....what happened to the delicious fried rice?!? How can you screw up rice???? Needless to say, after 2 $50.00+ expenditures......I have elected to drive past this restaurant on to the next place. I don't want to wait for the third time if one more item that I have to toss or force down my pie hole after a hard days work. Sorry Panda! Your employees were awesome though!!! read more

I've eaten at many Panda Express restaurants and recently moved to Huntersville- I've got to say, this one gets my gold medal for food and service. The food is always hot and ready to be served. On RARE occasion, if you need to wait for something, you can tell they really feel bad by apologizing and giving you a drink because of the wait. It's something special when you look forward to going to restaurant because the employees make you feel important (when really you're just one in hundreds they service that day!). I need to give a shoutout to Turk, Charlie, and Shaday who really keep this place working at 5-stars at all times. read more

Lunch at Panda today, a 3-plate portion was much less than a normal 2-plate. Server behavior was if new. Please train your new folks unless Panda has adjusted or reduced portions to elevate margins. Our family take-out Panda often so we have a good gauge on the difference. read more

I enjoyed my Beijing beef and Kung Pao Chicken. Staff was nice and my entrees were fresh. My issue was the Chow Mein. It had almost no flavor and the onions overpowered the texture. read more

I often get takeout from PE because I can simply order and pay online while I'm at work and I can get it on my way home, usually without any waiting time. The bigger plate for roughly $9 is a very good deal, always fills me up. The food however varys a lot in quality and freshness. Sometimes the noodles or chicken will be old and dry , sometimes they are super fresh. Sometimes no veggies at all, other times too much. If this wasn't the case I would be happy to give 5 stars, they do a good job. read more

Worst Panda Express experience. Me and my boyfriend came in one time and the noodles were cold and the meat was too cold and dry !! Customer service was terrible they were so mean !! Not coming to this location again ! read more

This Panda Express is the worst one I've been to. For starters, they are stingy with their food. I ordered a plate with double orange chicken and couldn't believe I could literally count out 9 pieces of chicken total! Not only that, but their food is never hot. I've given this location three chances and can officially say I won't be back. read more

When I order a large entre why does it matter if there's two different meats in it??? And then be rude to me when I as why? It doesn't matter what I pick when I order a plate or a bigger plate? Why would you try to rip me off, after waiting by in line for 15 minutes ... Ruined my day, not going again. read more

I recommend this restaurant for various reasons. First of all, the food is delicious and you get it quick. The people there are nice and want to make sure they get your order just the way you want it. They aren't careless about the amount they put in, which is a great thing. On top of all of that, it isn't expensive! 10/10, would recommend. read more

I stop in when I'm in the mood for quick and cheap Chinese. The food always tastes fresh...fresher than the family owned Chinese place down the street. The staff is always friendly. There are a ton of options to have as a side to you choice of meat...white rice, brown rice, chow mein, veggies. You can sample anything you want. They have an array of drinks and sides to complete tour meal. read more

Inexpensive and quick Chinese fix. I had Orange Chicken and Bacon. Bacon makes me happy. I hit the place at six p.m. - kids eat free so place was busy, thus the food was fresh. Also Manager was nice enough to ask how my meal was. read more

I really like this Panda Express. I usually get takeout and the portions are typically pretty consistent. There are times where the server is a little stingy but that doesn't seem to be the norm. The menu is fairly simple with not a lot to choose from, but everything is made fresh and cooked throughout the day. My favorites are the Beijing Beef and Firecracker Chicken...both are crispy in the most delicious sauce. read more

Located in the same strip mall as Marshall's, this place is not bad. If you are lucky to arrive when the food has been freshly cooked and not sitting for a while. Its an option for quick meal. 1 entree + 2 sides is about $6.99 $1 extra if you want shrimp though :O| read more

This location is the best - friendly manager, friendly staff, always clean. When I was working close by I would order online for takeout and only twice did they not have it ready when I got there (it was the busy dinner time), but were so nice to offer me a free drink while I waited. Awesome food! read more

Great place! Crew is very accommodating and customer-oriented. My biggest concern if for the crew themselves. They seem to be overworked! I feel like there should be 3 workers up front (one for sides, one for entrees, one cashier). There is always only 2 and whether it's busy or not, they are running all over the place. I typically go to the one on the UNCC campus and that's what they do. read more

Anytime I'm feeling good old American Chinese I try to swing by here since it's close to where I work. Aaaaand everytime I come in at lunch they're out of half of their food items. You wouldn't believe how many people come in, see half empty trays and just walk back out again. It's like this location doesn't want to make any money. I don't think I've ever been here and not had to wait for something to be cooked or just left so I don't waste time. read more

I had been regular to Panda for a quick bite but time it was disappointing. Kids meal noodle portion was quite less. The server seems to be new and was not aware of the portions. I told her that it seems to be less but she said that this is what it is. For plates also the noodle portion was quite less. Very disappointing today. read more

I visit the Panda Express every so often and keep forgetting how good it is. They give you a very generous portion every time I have gone there. Very consistent. A much better alternative compared to local food offerings such as CookOut, Tenders and all of the fast food joints which I refuse to go to (maybe Chick-fil-A if I have to). The food is always hot and just cooked. read more

I came by 20 minutes after they closed and as walked away, they came out to say they'd serve me. Granted, I was alone, but nonetheless I appreciated that kind of service. read more