I used to be a big fan of this location, but sadly with time things have gone downhill. The portions have gotten smaller as well as the quality of the dishes and customer service. Plus over the past year during COVID it has been a bit of a mess with their take-out situation. I always use their handy app to preorder and prepay for our dishes, which normally makes things pretty convenient, but the wait times have been inconsistently off from what the app claims the wait time would be. It's pretty frustrating. Hopefully management reads their Yelp reviews and takes note that the customers are noticing improvements needed to be made. read more

Broccoli Beef Looks like I'm not the only one who is underwhelmed by the beef content in this dish. As you can see in the picture, there were 5 teeny pieces of beef...couldn't possibly be more than 3oz? Doubling the beef portion would be a place to start to improve value and the satisfaction of the meal. Going to order from Pick Up Stix for comparison. Additionally, Door Dash isn't doing Panda any favors...we request hot mustard with every order. We have not yet ever been provided hot mustard. Why offer "Special Instructions" if the request is always unfulfilled...without explanation? What are you supposed to put on an egg roll, ketchup from the refrigerator? Disappointing. Panda...y'all need to step up your game. read more

Panda Express - Chinese Near Me - Mission Viejo, California

Food is definitely fresh. The only issue is the fried rice is literally fried rice with no soy. Please get better. Thanks!

HORRIBLE SERVICE!! Not sure why we keep returning, but even the managers are bad. Went last night (11/2) to try a new "Spicy" Bourbon chicken they have (not spicy really). We cannot have sesame seeds due to a medical condition. Asked the manager, David, if we can get an order without the seeds. He said "no we have to follow exactly how they say to cook it". We have never had an issue another locations mind you, only this one. He was talking down to us and then finally said "fine, just this one time". They do realize many places can just add sesame seeds after it's cooked right? No reason to be rude to the customer. Besides, you had to make a fresh order as the one, sad looking portion that was sitting out for what looked like forever, needed replacing. The dish itself was just "mediocre". We also got the black pepper chicken. Got home and noticed we both only had 2 very small pieces of actually chicken. The rest was 95% celery, and a huge amount of onions. Don't sell it as "black pepper chicken" if you aren't going to put any in it. Call it "black pepper celery onion". Funny thing is, when I looked at reviews for this location when we got home, someone said the same thing about the same dish. Smoke parking. Store itself is usually somewhat dirty when we go in. Staff is not friendly, especially manager David. read more

$12 for a 3 item in this economy., how do you go wrong. They don't over pile your plate but quality is decent. They're pretty busy so the food rotates quickly keeping it relatively fresh. read more

Karen has the best customer service and her attention to detail is everything. I like how she is willing to help 10/10 experience

Do not eat here. The teriyaki chicken was undercooked and made me sick on 10/24/25. It smelled bad when I got home and opened the container, and I considered driving it back to the store immediately. Instead, I tossed a few pieces in the microwave oven to cook it better, but it still wasn't enough. The noodles were also bland and tasteless, and my wife's orange chicken was also tough. The smell was so bad, I had to toss it into the trash outside. We've noticed the quality of the food at the MV store on Rancho Santa Margarita Pkwy has gone downhill this past year. I don't know what the problem is...but it appears they aren't properly training the staff on how to cook the food, and nobody is supervising food quality - too many kids working there. Somebody needs to tell Corporate "You can't sell crappy food to the public!!!!:" It's not worth getting sick over...we'll NEVER eat their food again. I seriously think this store needs to be investigated by the health department, and plan to file a complaint tomorrow. read more

This used to be pretty good but has gone down hill. My family and I went 6/3 and ordered 3 bowls like we always have. They used to serve a decent portion of the main item. This time it was barely a scoop that didn't even cover the top of the rice and chow mein. I sent an email and received a reply from Jocelyn that she would look into and get back to me. We thought maybe it was a fluke so we tried it again tonight, 6/16. And the same thing happened. I don't appreciate paying full price and getting a 3 bites of chicken. read more

Panda Express - Chinese Near Me - Mission Viejo, California

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I came for nothing it's says open but they were closed what a waste of my time.... I don't understand why businesses like these don't update the operating times correctly read more

I have been coming to this location since it opened about 7-8 years ago and the food was always fresh and tasted so good. I used to recommend it highly. Today, I was extremely disappointed with my lunch! I ordered the grilled teriyaki chicken and steamed rice. The meat seemed undercooked, not grilled but baked and was very bland. The steamed rice was sticky and hard, tasteless. During recent visits, I have noticed a big change in staffing. Gone were the pleasant, hardworking cooks who took pride in their work and smiled. Also, the counter staff serving the food were not as pleasant and friendly but were more concerned on socializing and teasing each other. It is very obvious that the quality of food and customer service needs immediate attention from corporate or district management at this location. I would truly like to see a major improvement on my next visit. read more

I visited Panda Express tonight and it was the worst I've EVER had! I had 3 different entrees and the quality TONIGHT was unacceptable! The rice was not cooked all the way and some of it was crunchy, the walnut shrimp taste like it wasn't cooked correctly due to the uncooked breading, and the flavor was off with the chow menu! I will DEFINITELY not be visiting this location or Panda Express altogether AGAIN. Thanks for wasting my time and money! Never Again.. Part 2: Being that my food was a hot mess I figured I would just eat the fortune cookie and it had black stuff on the inside of it! WTH!?! Ugh #SOANNOYED read more

Panda Express - I've never seen this before! - Chinese Near Me - Mission Viejo, California

Standard Panda Express food. The entrees are always fresh and the staff are friendlier than at most Panda Express locations. However, I have noticed over the past couple of years that while the prices have gone up, there is some serious shrinkflation going on with the portion sizes. Other Panda Express locations give 1.5x the amount of food. Where other places use tongs for every entree, this location uses a uniform scoop for most entree items. Whatever fits in that single scoop is what goes into your container. Garbage. read more

I came here to pick up some lunch. I was craving orange chicken and chow mien. There was no line so I walked right up to the counter. I told them what I wanted. They asked if I also wanted cream cheese wontons or egg rolls and I said I wanted cream cheese wontons. Those are always my favorite. I also got a soda to drink. They filled up my styrofoam plate and passed it along to the cash register. Service here is super quick. I got my food in no time at all. It wasn't a bad price either, it was around $10. I filled my own soda and went home to eat lunch. It was pretty good. Better than I thought it would be. The orange chicken was crispy, sweet and spicy. The chow mien had way more vegetables than I thought it would. That wasn't bad either. The cream cheese wontons were crispy and had a good amount of cream cheese in it. The sauce was a little too sweet though. It was a good and fast lunch. read more

Panda Express - Chinese Near Me - Mission Viejo, California

This is without a doubt the worst Panda Express I've ever been to. Been here several times and every single time they screw up my order and the quality of the food is not the same as others. They are always in a hurry working to fast and as I said before make mistakes literally every single time. This will be my last time visiting this location. read more

Made the mistake of eating here on Christmas despite all the terrible reviews. Although I was grateful they were open since we ended up coming home early from a family gathering due to pregnancy exhaustion. I sent my husband to pick up food for both of us. The chow mein absolutely lacked any flavor but other than that the food tasted fine or so I thought. As soon as I was done eating I felt like something was off and thought I had to puke but decided to lay down. After we spent the evening watching movies I decided to go to bed. Around 3am that's when the real party started and I ended up vomiting and for lack of any nicer words ended up with diarrhea. Not a pretty picture. Turns out my husband also ended up having a stomach ache and having to use the bathroom really bad around 3am. Lucky for us we have 3 bathrooms. It is now 10:17 am and I am lacking on sleep because this problem is still there. You obviously don't want to give food poisoning to your customers but to a pregnant lady. That's 10x worse. I will absolutely never ever shop eat at a panda express again. I recommend you don't either for the safety of your own health. read more

I usually really like this place, but normally order online. In person was a weird experience.. I work in fast food, so I understand that sometimes things are just gonna run out and need to be restocked. Especially near closing. But they were out of so much and only called for it to be made when the item was pretty much already completely gone. That was weird because usually you call for things to start being cooked before you get to that point. Had to wait quite a bit, which is fine because I understand how long it takes to make food. But I feel that a couple of the employees were weird about my partner and I being very visibly queer? I'm used to that in this area from strangers at the store, but employees are usually trained to not be rude so that caught us off guard. Anyway- I recommend only ordering from this location online if you're queer :') Otherwise you might have an uncomfortable interaction when you're just trying to get food. Lastly, I ordered the shrimp and that one costs a bit more which is fine, but they gave me such a small amount of it? The other portions of our food were fine, but thAt one they shorted me on which sucks because I paid more for it. They had just made a new batch of it too, so I'm not sure why that happened. I don't usually have this problem from this location, but like I said, I usually order online. In conclusion, it's a nice place to order delivery or pickup from, food from here is usually great. However, weird customer service in person, and poor planning for keeping food stocked. read more

False advertising at this location... I saw several articles and advertisements in the last few days that this location was selling the new beyond orange chicken. Made my way here only to be treated like I was dumb for asking them if they had it by the female who who waited on me today. Aparently this location is not selling it. I will not be back... read more

Food was very fresh, nice and hot!! Clean inside and friendly staff! This would be the Mission Viejo location. I'm not sure why Yelp ratings are so low? The food was delicious. read more

Chinese food is probably one of the cheapest foods to make. It's mainly rice, noodles and overly-breaded meat. Prices here keep going up, which I understand due to our horrible government and inflation, but I don't understand why portions here keep getting smaller also. They used to load the plates up with food so the lid would close on the food. Now they're only loaded half full! I liked this location and went here often but I won't be returning. I can get more food for the same price or less elsewhere. read more

This is the third time I been to this Panda Express and every time I place my order I let them know how they don't put enough meat on my order and I specifically tell them to add more meat. This time I got really annoyed because you expect what you ask for. Believe me I would not take time to write a review but since I'm upset, I have no other choice since the workers don't understand. If you look at the sesame honey chicken, it's like four little pinkies. read more

Panda Express - Sesame honey chicken and Beijing beef. - Chinese Near Me - Mission Viejo, California

It's upsetting that you no longer give out samples to try a new item. We didn't like the Black Pepper Chicken. You waste more food by not giving a small sample on a toothpick. Bring them back please. The only reason that we will come back is because David provided excellent customer service and made it right. read more

The staff is incredibly friendly, but quality control needs to be worked on. I came here this late afternoon to order two meals. They were still preparing it and asked us to continue to the register. We paid and by that time all the food was packaged. Unfortunately, when we got home, one entree was missing from a 2 entree plate. This was a pretty disappointing discovery. The food was good, as usual, but the staff needs to work on ensuring all orders are prepared accurately. You shouldn't have to check your order, but you probably should. read more

Panda Express - One of our two plate entrees was missing the teriyaki chicken. We didn't discover this until we got home. - Chinese Near Me - Mission Viejo, California

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Typically good, but today it was awful. Did a pickup order and portions were half the normal size. Mushroom chicken didn't have one piece of chicken in it and Angus steak was so over cooked it was almost not edible. Disappointed to have our Father's Day meal turn out like this. read more

Came in at 8:55pm with a line out the door. We didn't order until 9:20pm. The guy who was taking our order was extremely skimpy on our sides and entrees. When ordering fried rice, he said they didn't have anymore and that they were not going to make anymore. However, the line was still out the door after us. You're telling me you aren't going to make anymore fried rice when there is a line out the door? The guy was in too much of a hurry to even put our entrees in the boxes that we almost paid without receiving our entire meals. I am not sure what this place's issue is or if their employees are just incompetent. I am pretty sure management needs to start paying more attention to their employees. The employees were too worried about closing up rather than helping the customers that have been inside since way before closing. read more

Panda Express - Chinese Near Me - Mission Viejo, California

Stopped in here for dinner Wednesday night, and it wasnt too crowded. There was an employee cleaning up a spilled soda at a table, who was a little bit in the way of guests trying to get in line, when it wasnt quite necessary, and she wasnt all that willing to move, but it wasnt the end of the world. I ordered Orange Chicken and Black Pepper Chicken with half Chow Mein and half Veggies. I never knew veggies were an option, I like that. The Chow Mein was a little dry and didnt have a lot of flavor, and the Black Pepper Chicken was a bit mushy. The Orange Chicken was great, as were the veggies. The service was quick, efficient and friendly. read more

Girlfriend threw up after eating the orange chicken. Girlfriend didn't have stomach problems all day. Ate normal food. Had Panda for dinner. Orange chicken bowl. Around 4-5 hours later, stomach grumbled and a lot of gas. Then, she threw up. Thanks guys. She said we will never be eating here again. Unfortunately, I like Panda Express quite a bit, but you guys had to undercook your meat. By the way, how do you do that with deep fried food? Takes some talent to mess that up. or maybe this fine establishment didn't follow hygiene protocols not trying to find out though read more

This Panda Express was awesome. I ordered from them for delivery and they sent it out thru door dash. The "dasher" took my order to the totally wrong address and left it. When I contacted door dash to ask about my order, they basically said oh well and contact Panda Express about it. So I did and they were super helpful, they replaced my order and Made it easy for me even tho it wasn't even there fault. Thanks to my local Panda Express. And boooo to door dash read more

I stopped at the Panda Express on 27670 Santa Margarita Parkway in Mission Viejo. The place was nice and clean. The cashier was super friendly. The server Alondra was very nice and helpful. The very nice manager allowed me to take some photos from outside only. I ordered the Bigger Plate with three items; White steam rice, was very tasty. Cream Cheese Rangoon; wanton filled with cream cheese with sweet & sour sauce on the side. Black Pepper Chicken: marinated chicken, celery, and a black pepper sauce. It was very tasty. Shanghai Angus Steak; Angus steak, string beans, onions & mushrooms with sauce. A good combination of flavors. Broccoli and Beef; Beef, broccoli & ginger soy sauce. It was very good. For dessert: Fortune Cookie; crunchy & tasty. I took the outside photos. I drove off to find more places for reviews. Robert H. read more

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This place is shit My own fault for coming here Stopped by for lunch again (sadly) This time my orders sitting on the counter for over 10min already prepared And they haven't even started preparing the side dish I was waiting for Back in the day I'd get my Food for free after some Bs Now I'm lucky to even get a "sorry" read more

Lost my online order and had to have a team meeting on whether or not they'd make the order even with proof of receipt. Then still managed to get the order wrong. read more

Not fresh and serving size is a lot smaller than most Panda Express restaurants. My order looks pretty sad.

I've been coming here once or twice a week now for the past few months as I work right around the corner so it's convenient for me. Typically I have pretty good service and the food is great except for today the honey sesame chicken that I had ordered didn't taste right and when I took it back to let them know I got major attitude from one of the girls that works there. When I confronted her about the need to not be rude I just wanted fresh food she copped an attitude with me again I will never be back to this location read more

Love having Panda Express so close to me but they need to improve on cooking their broccoli as they cooked it to death! All that was left was very chewy and I couldn't eat it. Do better Panda, I know you can. read more

Don't ever order online at this store. Staff rude when you ask for a refund on your order

Out of items at a slow time and had given me noodle crumbs. Very poor customer service. Don't recommend this location at all.

Over the years, we have eaten many times. Some orders better than others but, this order #52063347 had Panda Express Specialty Entree, Orange Chicken. All the chicken was raw on the inside. My wife was so disappointed because this item is her favorite! I would have complained but, the complaint would have fallen on deaf ears. Yelp is my only alternative. Just for your Information be aware. I realize all the food responsibility falls on the cooks hands. I'm just disappointed that this would happen with our take out order. Michael read more

I've had multiple bad experiences here. One time I asked for noodles and rice and they gave me 80% just cabbage. Another time I asked for sweet and sour sauce and they gave me something that tasted exactly like bbq sauce instead. And onw time I asked if they had the beyond meat vegan orange chicken and the lady said yes even though they didnt, and tried to give me real chicken. But after my last visit here I will not be going back again. I ordered my usual noodles and rice and the rice was rock hard. You could chip your teeth on it. It was very obvious that when they made more rice instead of throwing away the old rice they just dumped new rice in with the old, because every other bite was hard as a rock and had to be spit out. I tried to sort through it but it was impossible to tell which bites would hurt you until you bit in, so I just threw it all out. Huge waste of money coming here. read more

This restaurant is always top notch line always out the door... My mom always taught me If I see a line..good food is worth waiting for. Is always busy service is awesome and yes is a wait however is worth waiting for. I've come across some things such as waiting for food but is always worth it I'm always offered different ordering processes such as uber postmates and online ordering. Would definitely come back.... read more

80% veggies on the chow main, FACT- order this location very often, please don't make me add a photo of 80% veggies and 20% Noodles, also on black pepper chicken which has been very delicious but now that has changed.... They have added large vegetables and less chicken. Plz do better.... Noodles and chicken are NOT a inflation problem...... I can confirm this a little cause I am truthful cause my mom owns a farm in Virginia with lots of chickens and this is not a inflation problem. I truly hope you do better to make a profit but not rob people simply cause EVERYONE is raising their price just for the hell of it. Plz do better. We are hard working people and we beg you cause we love you. Do better then GREED. read more

All the workers are nice and the food gives me a special feeling in my sternum. i really really enjoyed it. It also feels gratuitous going out my rectal cavity. read more

Panda Express - Trash on the ground truly disappointed! - Chinese Near Me - Mission Viejo, California