Alec, I think he is the manager, is super lovely, and so is the rest of the staff--nice, quick, easy service. I was in Palm Springs for just one day, and before heading back to Los Angeles, I needed to buy some food for the way that would keep me going. I got the orange chicken, rice, and noodles. read more

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So Panda Express has slowly become my go to spot for a fast bite when I don't want a side of fries. This location is super clean and very well taken care of! The staff has always done their best to make sure that everything is hot and fresh and I can't help just enjoy the speed of everything. It's panda... yes lots of sodium... but honestly does that's stop me? Not at all! read more

Panda Express - Filled to the brim! - Chinese Near Me - Palm Springs, California

Quick help, correct, and yummy. Nice location that is a nice "fast food" option. Yes, it is very filling and fresh as one can regularly count on. The Watermelon drink is even more refreshing in the hot weather. 50/50 chow Mein/fried rice with a double of mushroom chicken is a favorite. Good seating inside; none outside. Big parking lot to park close to entrance. read more

Panda Express - To go - Chinese Near Me - Palm Springs, California

Picked up food tonight. Ordered FAMILY dinner. Asked for extra sauces, chopsticks Got home. ONE set of chopsticks, soy sauce, mustard and ONE fortune cookie. Come on! Family means at least 4!!! Do better please read more

all pandas are pretty much equal because they are chains and pretty consistent across the board. but sometimes you get a particular server who is beyond helpful and friendly and tonight i have to say that alexiia was that server. she had service with a smile, offered me a drink because i had to wait a mere two minutes for some fresh orange chicken, and then made sure my food was packed up quickly and efficiently. just had to point out that she was great. read more

I'm deaf and the server, Belem, was rude because I couldn't hear her. I asked for the manager and (barely heard) she said she was the manager. I'm done with Panda Express. The food is mediocre anyway. read more

Terrible service, ignore people who are standing in the restaurant and service online orders. Three people in 15 mins were served in person. Will never go back! read more

Service is good and ambience but the food has got to go. Everything was dry, noodles, fried rice, teriyaki chicken, even the walnut shrimp was dry and seemed as though the shell was left on parts of it. Rate 2 stars because the the friendly service. read more

The server made a good meal even better. Her name was Belen. I give her high marks for her pleasant attitude, her knowledge, enthusiasm and the efficient manner in which she did her job. read more

Food is consistent here, but especially was taken with the customer service. Shout out to Dominic, who was handling a dinner rush by himself behind the counter. He kept his cool, was polite and efficient with the customers to work through the line, and seemed to be in sync with the female chef (might be the manager since she had a black shirt) to ensure the entrees were kept stocked. While we were eating, two other staff members seemed to come back from a break, and both Dominic and the woman went out to the floor to check on the guests at the tables. Both were exceptionally hard workers, and it was noticed. read more

Been twice, the first tim has some fried items and rice and thought they were pretty decent. Ate there a second time having teriyaki chicken, pepper beef, some noodle thing (maybe chow mein and some veggies, and didn't eat most of it. All the meat was poor quality...fatty, too chewy , and a touch off smelling. The bbq place next door is a much better option. read more

Every time we go there everything is fresh and the service is outstanding. The place is always clean and welcoming. The servers are always pleasant. read more

Really quick service. The cook made me fresh vegetables in 2 minutes when they ran out. It was quite impressive! Definitely saving this location for future reference. This was quite possibly the best Panda Express meal I have ever had. That meal was delicious! read more

I came in during my lunch break and it was pretty busy, i wanted a bowl half chow mein and veggies. The manager Belem gave me a dirty look and walked away acting like I wasn't there. She didn't come back till 5 minutes later. When she handed me my order she was extremely rude and had a mean tone. It wasn't even the right order and I got no apology. Terrible service from the manager. read more

Great food and music was fire. But shoutout to Israel he was so nice and helpful. He has great customer service and I'd come back to THIS panda just for him. read more

Good portion and tasted good. Store was clean and good selection of food . Price was fair and reasonable.

I like spicy. The food is good. I order Kung Fu. Coconut shrimp is so good. I come here all the time. It's very good me and my daughter enjoyed fast to go read more

This was great service, I checked my gift card balance before I ordered. The staff was willing to accomodate this without complaint, without any threat to my safety unlike other fastfood competitors. I had a gift card that I could order food from so I placed a order. Enjoyed their spring rolls. read more

Shout out to Maritza who was so nice and went out of her way to find an iPhone charger for me. The layout of the restaurant was mostly designed for single or double diners with very few tables accommodating a regular family of 4 or more. read more

I came to get food for my employees and as soon as I walked in they do this chant now to everyone that walks in. Lol! Jonathan was very welcoming and great personality. He helped me with my food and made sure my order was correct. Small things like that is greatly appreciated. Thank Jonathan! You were great! read more

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Was just there, just a few customers, The girl that that took our order was rude, impatient and definitely didn't want to be working. Honey walnut shrimp ~ NO HONEY so no sauce NO WALNUTS NO TASTE!! Just cold shrimp with a tough coating. SESAME CHICKEN ~ DRY & old Rice tasted like old or uncooked pieces were mixed in.... I don't like crunchies in my rice. Noodles ~ interestngly the best part of the meal ~ they contained green beans, a few pieces of chicken, onions, yellow bell peppers, I am not sure what else. read more

Panda Express - Chinese Near Me - Palm Springs, California

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11/5/24 - I just visited this panda express for the very first time, and I'm highly impressed with the customer service, food, and atmosphere. I ordered orange chic, fried rice, chow mein. It was packed and during lunch, but the manager and entire staff were super fast and efficient. I agreed to wait for fresh fried rice, and I'm glad I did. It didn't take long and everything tasted delicious. The young man who bagged the takeout was very kind as well. Even the restroom was clean. Thanks guys! S read more

This place was terrible!! Walked in door not one person said hello or smiled, the lady that helped me just wanted my order! When I got home I order 1/2 rice and 1/2 chow mein omg the rice was so over cooked it was mush!! Horrible, I order spring rolls and she put all 4 in one small paper bag and twisted the top to close and when I got home the spring rolls had Crumbled open!! Ugh will not be going back to that one!! Need to be trained on customer service!! read more

Really! $15 for a 2 item plate plus a small drink? The chow mein was undercooked. The firecracker shrimp was overcooked and mushy. The Beijing Beef...was OK. The worst was the noise! read more

I wanted to shout out the worker Marlen. I went to eat my with my special needs son who has autism. We originally ordered to eat at the restaurant but as my son started having a meltdown and screaming uncontrollably I had to leave without even touching our food. I was trying to get hold him from running out the door as he is four years old , when Marlen came to my rescue and ask if I needed help she brought me a bag and helped me pack my food and drinks. She is awesome and really helped me out. As a special needs parent it's not everyday we get some one who helps instead of just staring at, thank you ! read more

Food quality is good here . Customer service is great they great and make sure your attended . Today they forgot part of my order :( but they busy so I understand . Great staff here . read more

Our food was delivered nice and warm. The food was prepared and packaged perfectly in study plastic to go containers which were great! Some restaurants fail to package the food properly which causes unpleasant way to serve the food for big groups or the to fo containers rip. The food was tasty and totally hit the spot. All of us ladies were super happy with our dinner. read more

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Ok, so normally I couldn't care less about a fast food place, it's Panda....you get what you expect from a chain restaurant. THIS COULDN'T BE FURTHER FROM THE TRUTH at this location, not at this visit at least. The crew was moving, moving quick, efficiently, going above and beyond. I even told the staff, and wanted to speak to the manager, but he was seriously cooking A LOT of food over very high flames. So I told them I'd write this review instead. These days, with COVID 19, people quitting their jobs. Restaurants can't find good help. People have (for the most part) horrible work-ethics, it's nice to see hard working people that take pride in their jobs. So, I'm not sure where these employees were found, or who trained them....but I would hire any one of them given my experience here last night. Great job!!! read more

Exceptional and speedy service, clean dining room, and the Blazing Bourbon Chicken was on point. Best panda I've been to. Visiting from Vegas read more

My family and I have a Time share in Palm Desert. And whenever we want a quick Chinese food fix, this is the Panda Express of our choice. Because it is conveniently located next to the Albertsons and also because of the amazing staff. This past week's visit was not any different. Since we come a large family, we always order the Family Feast. They practiced social distancing with only 5 people allowed in the restaurant. As soon as we entered we we were greeted by smiling friendly faces. I forgot to their names. But we were there at this location April 15, 2021 at 1:30 to 2 pm. They served us well. My husband and I are both Filipinos. And we were speaking in our native language in Tagalog about ordering an extra rice for our order. And to our surprise, I think he was the manager, asked us if we were Filipino. Because I think he recognized the language. Or he understood or spoke it himself. He was very welcoming. He took our order of extra rice. And rang us up in the counter with a chatty service. And he prepared our order of Family Feast in the cute take out box! We never knew we had those. Anyway, we didn't get his name but we thought he should be recognized for his effort and his amazing customer service skills. He is an asset to Panda Express family. You need more people like him. He is the reason why people will keep coming back to your store like we keep coming back here for the amazing staff like him that you have. Thank you again! We'll see on our next Family Feast when we're in Palm Springs again! read more

Panda Express - To go box for Family Feast Panda Express! - Chinese Near Me - Palm Springs, California

Food is always great and service is always awesome! Jay helped me out today and he has great customer service I'll tell ya!

Service from the manager Edwin was amazing. The food was delicious. All my catering items were nicely organized and DELIVERED ON TIME! read more

Panda Express - Beautiful Catering Display and Delivered on time! Guests were very happy! - Chinese Near Me - Palm Springs, California

The manager Alec was rude and couldn't care less about the customer service. My pregnant wife asked Alec if she could get a little more chow mien but Alec said no and walked away. The cooks did a wonderful job with the food. read more

This location was once pretty good. Not the case any longer. Ordered online and got the message the order was ready, come get it while it is hot. I was actually sitting at the restaurant when the text arrived. The order was not ready, so I waited. When I got the order home (only a short distance to travel), the food was cold, and all four items tasted exactly the same. None of it was very good. I was hungry, so I ate what I could. The two stars are only because the guy at the counter apologized for the wait. Will not be visiting this location again. read more

I ate at this restaurant Sunday night. I wanted to use the restroom after I ate and was told I couldn't use the restroom because Genevieve the employee stated she just cleaned the restroom and they were closing in 30 minutes. I told her I promised I wouldn't mess up her clean bathroom I just needed to go and also wash my hands. She wouldn't budge and when I asked to speak to the manager she said there wasn't one on site. She was very rude and condescending towards me. I'm sure the health department should know that this establishment is not following the guidelines. I hope management gets this message and makes a change going forward. #do better panda read more

I should have looked at all the low rated reviews for this location before coming here. Dishes I've ordered before at other outposts were just bad here. Tough stems untrimmed on broccoli, brown (old) cabbage, dried-out pieces of orange chicken, overly thickened sauces... I thought I knew what to expect when eating here (not super authentic, top-notch Chinese food), but this was far from even that. If it were my first experience with a Panda, I'd never do it again. read more

This is one of the best fast food places in Palm Springs. The place is always squeaky clean, the food is fresh and the servings are a good size. Additionally, the staff is extremely helpful and friendly, read more

Why is it that the full menu is not prepared at opening the restaurant? Food is fine ! C'mon mann....

This store would have been higher had the counter help been wearing the gloves required of food handlers under county health regulations. Additionally no napkins were provided with my to-go order. You can do better. read more

Food was great, but the Sprite from the soda dispenser tasted like it was made from sewage water or toilet water. It had an algae or rotten taste to it. The system either lacks a properly maintained filter or is using bad water. I had to throw away my entire drink. Dissapointing because all it probably needs is routine maintenance. read more