Not sure what the others are complaining about, this place is awesome. Food is just as delicious as I remember it. They do seem to run out of breadbowls and flatbread, I'm guessing that wouldn't happen if people really didn't like it. The bread is pricey, it is gourmet bread, but the lunch/dinner menus are no higher than your average restaurant. They need to open one closer to my house :). read more

I didnt enjoy the service. I go to a Panera by my house that ustu be Paradise Bakery they still have some of the same items. But when I asked the girl at the register she gave me an attitude and said they dont have that item. I was frustrated, but I continued to eat. While the brocoli cheddar soup is really good the bread is not good at all. read more

I'm from back east and we have lots of Panera Breads. I've never had a problem with this drive-thru, happy, friendly, and always right. Granted I order a bagel or the soufflé. I've been to the supposed highest grossing Panera in Tampa and it was a nightmare. I've also been to a few up and down the east coast that screwed up a black coffee, yes, that is a true statement! I did knock a star because this place is FAR from town and you never know if they'll have the soufflés, if they don't, they take 40 minutes to cook! read more

I keep coming back because I love the food, no complaints there. But in the drive thru, they forget things ALL OF THE TIME. So now I have to sit there after they hand me my bag and take every item out like a crazy person, but I don't want to drive 15 minutes home to find something is missing. First it was my daughters soup when she ordered grilled cheese & tomato soup. The next time it was her grilled cheese when we ordered the same thing! Luckily I checked it there and pulled in to the parking lot (huge pain when you are with little kids) and they gave her a free cookie and I got the sandwich. 3rd time I took everything out and it was all there (YAY!) to only find out my dressings weren't in the salad box when I opened my salad!! I called and spoke to the manager at that point, just to tell them this is ridiculous and they need to train the drive thru workers to check everything! The manager apologized and took my address and said they'd send me a coupon in the mail for $10 or something like that.. I forget and it never came. LOL. Anyway, management needs to train the staff better. And just triple check your food before you pull away, including your salads for dressing! :) read more

I went through the drive thru and everything was fast and efficient. I just can't believe how expensive they are and the little food you get. I can't believe it costed me about 20 dollars for a half a sandwich and a drink. Definitely not coming here again for a quick lunch. read more

I live at Panera in Orlando Fl. I got the pick 2 as usual.. Asian chicken and chicken noodle soup. First of all they don't have sour dough bread here just plain rolls (yuk) and the lettuce was old I have to pick though to get a decent bite and the soup was luke warm. Very disappointed. The only nice thing about this place was the friendly workers. Not worth the drive here read more

I will start off with what I love about this place...you can get a salad in the drive-thru. How is that not awesome? I have a toddler and the last thing I want to do is park, take him out of the car, put him on my hip, fight with him to not get down and run around while I wait in line and for them to make my lunch. He's happy in his car seat. Happy toddler, happy mom. Now, the problems with the drive-thru: you never know what you've got until you get home and open the bag. I have been here many times: several times they have forgotten "no onions," so I have to pick those off. Many, many times they have forgotten my lemon, which means a dry salad. Luckily, between my lemon tree and my neighbors lemon tree, that is also a quick fix. My roll. My delightful, crack-roll, as I call it. Yes, it was a sad day when I got home and there was no roll in my bag. Today? Today they did not have large sized cups. How does this happen? And last, but not least, during a different day, I ordered the apple-something-or-another salad (was Fuji Apple salad at Paradise) and by the time I got home, my dried apple slices were droopy and partially rehydrated. I think the salad was pre-made and sitting in the refrigerator for awhile. Not good. I live 3 minutes away. I seriously doubt that the apples would be that floppy and un-crunchy in 3 minutes. I keep going back. Why, you ask? Drive-thru salads close to home. Who else has a yummy selection of salads in the drive-thru? And, my kids love their mac&cheese. read more

Rose YOU ROCK!!!!! Rose gave me the best customer service ever at the drive thru! If I had my own company rose would be making millions for being so awesome! You made my day 300xs better everyone needs a rose at their company! She is a model employee! read more

This place has become incredibly horrible: in a bowl of tortellini, about 10 pieces were completely dry and impossible to chew. The brownie has probably been sitting for three days, as it's completely dry and very hard.... I think the days for this place is numbered, if they don't get an overhaul soon! Never coming here again! read more

If you want an amazingly personal cafe experience, this Panera is the shiz! Southwest chicken flat bread is delish! Fuji Apple salad makes my knees buckle! read more

This Panera drive is terrible. The 1st time I was here I was told I get a free pasty for my bday but would have to come inside to pick it out. The 2nd time after I was told that Panera takes Apple Pay, the cashier said they do it accept Apple Pay in the drive thru. Both times I had come from the gym and did not want to subject others to my sweaty self. I came home to grab my debit card and went to the Panera on Frye Rd who DOES accept Apple Pay in the drive thru. read more

Here's a little love for this place that looks badly needed. We have no problem with old people and crying babies, the service was just fine and I particularly appreciated the helpful people walking around answering my first-timer questions. Both my wife and I ordered the "NEW" egg white-avocado-spinach. I really liked it and my wife liked it even more. It was just a beautiful morning on the patio and the total bill was only $11! For such a horribly rated place, it sure was comfortable, nice, and packed with people. And I don't even like these modern snooty bread places! We'll be back for sure! read more

Overpriced. Bland food. I was so disappointed. I grew up eating Panera in California and was so excited for this to open but we won't go back. There were no condiments on my husband sandwich, dry bread and it was nothing better than what I would make at home. It was a basic sac lunch. I had the broc soup and bread bowl. What a fail. Tasted like frozen soup, the bowl was hard as a rock. My salad had wilted and brown lettuce. I couldn't even eat it. My kids MAC and cheese was disgusting. I can say it enough if how over priced and disappointing our experience was. If the food was better, we'd be ok with the price plus we'd eat there all the time and take full advantage of the drive thru. read more

I was thrilled to find out a Panera was opening in the East Valley. Every time I'm in California we seek out a Panera for that salad and sandwich fix with awesome iced tea. Paradise is ok but no amount of rebranding or bringing Panera items to the menu really did it for me. This location...was a bit disappointing. They could have done so much better. The most glaring difference between this Panera and others I've visited, the staff is completely missing the signature customer service and efficiency. The first visit, the cashier didn't know the menu, the tables don't have the location pagers so we had to flag down our food. The employee cleaning the soda machine was chatting with friends and people behind the counter and we had to interrupt just to ask if we could get to the ice. Another visit when we used the drive through, every part of the order was wrong. I know food allergies are a pain to deal with but it's just a bummer to get all the way home and find out I couldn't eat most of my food. Especially when I double checked that the items I ordered didn't have cheese. I'll probably come back if I'm in the area because the food really is good. But I'm not making the drive just for a Panera fix anytime soon. read more

Inconsistent service... overpriced for the quality of service they're offering. I hope the company repairs this location... it's very bad at times. read more

Panera Bread - $9 salad - Sandwiches Near Me - Chandler, Arizona

Tried to use my gift card but it wouldn't work. The cashier was very nice and apologetic she said they often have problems with their gift cards. She gave me a business card with the corporate phone number to call to get the card replaced. This is where the fun began. After pressing almost every number between 1 and 9 I finally got through to someone explained the problem and was promptly transferred to someone else. I explained the problem again only to be told they could not help me and the card could be replaced in the store. Bottom line, the customer service at the corporate level stinks! I won't ever purchase their gift cards again. read more

I have given this restaurant several tries and it continues to disappoint. On multiple occasions they have been out of bread. They are a bakery, how do they run out of bread??? Their soups are too salty and the ditched all of the menu items I liked when they were Paradise Bakery. read more

Like the self ordering. The salads were fresh especially the Mediterranean chicken with quinoa. My daughter described it was fresh like it was picked from a garden. The only down side was there were a lot of dirty tables not wiped down. read more

Very long wait (I get it, you're new). It seems like drive thru staff at window don't pay attention. They tried to send me on my way without giving me half my order. I ordered an iced mocha that came completely unstirred. What I ended up with was a mouthful of chocolate syrup, because the milk/espresso was all on top, with a pile of chocolate on the bottom. What drive thru DOESN'T STIR DRINKS? (Yeah, that's what we want to do, open a drink, in our car, and try to stir chocolate syrup into a cold beverage...) The sandwich was good, though VERY small compared to places like wildflower bread Co., and paradise bakery. Also, the tuna to mayo/dressing ratio seems to be off. I feel like I got a sandwich that was mostly mayo. I don't think I'll return for that. All in all, 11 bucks (after tax) for a coffee drink and a sandwich. That price seems high, for what I received, after a verrrrrry loooonnnnggg wait. I think I would rather go elsewhere. read more

Like everyone else, we REALLY wanted to like this place. Like mostly everyone else, we used to go to Paradise Bakery at Alma School and Queen Creek at least once each week. Have been here 4 times now. Here's the skivy: - if u do go, sit outside on the cute patio, enjoy the yummy baked goods and coffee house music and have a regular cup of coffee. - the above is actually a great experience If u decide to eat inside, u will be there with folks with oxygen tanks and families with crying babies...and the inside decor reminds us of a Residence Inn or Denny's...ok but not cool. If u order a latte it will be better than Paradise but not even close to as good as Starbucks...just get a regular cup of coffee or go somewhere else. I go to Starbucks EVERY weekday...tried coming here but frankly I miss the ultra friendly, cool, professional guys at Starbucks....so back to Starbucks . So if u want to bike over and enjoy the cool patio experience with coffee/orange scone, go for it...it's fun. Otherwise, u have lots of better options. read more

We ordered a half Greek salad, a grilled chicken Caesar salad and a kid's mac and cheese. The salads were mostly wilted, browning yellow lettuce. The kid's mac and cheese was barely warm in the center, almost like it was warmed up and left out until someone ordered it. We had to reheat it when we brought it home. The drive-thru is not fast by any means. I don't expect it to be like a fast food drive-thru, but it almost seemed like it would've been better to go inside. The person taking the orders asked if we wanted anything to drink but failed to tell us the drink options when we asked (the menu just has "soft drink" listed). This was very disappointing. read more

Panera Bread - The majority of my half Greek salad looked like this. Very disappointing. - Sandwiches Near Me - Chandler, Arizona

So excited this was opening so close to our house, but after going there twice have been extremely disappointed. The first time we went they were out of roasted turkey and had to sub with deli turkey, and the chicken in my salad was frozen! The second time we went, the ice machine was broken and ice container always empty. Not good for a place that has been open 3 weeks. My husband ordered a pasta dish and absolutely ridiculous how little food you receive for the money. We say thumbs down to Panera, and hope a few Paradise locations remain open. Will definitely drive a few more miles for better food, value, AND a free cookie! read more

Poorly managed. Went in to get a sandwich at 12:25 pm on a Saturday and they had no bread! Maybe they should change their name. Not our first bad experience here. Won't be coming back. read more

Last time I ever come here, I was so excited when they opened up but nine out of 10 times you come they're out of one thing or another. Today is dinner rolls last time dinner rolls two times before that dinner rolls. Reason to go to Panera bread is for the bread when you're out of bread what sense does that even make to come. read more

Napa valley chicken salad sandwich, that's all you need to know! amazing!

Not coming back. Overpriced garbage. Soup was cold, so I microwaved it myself in the dining area. Sandwich was tasteless and carelessly assembled. $4.69 for half a sandwich that literally I could make at home. Do yourself a favor, go to subway, get a big sandwich the way you want it, and save your kids' college money. Two stars only because WIFI was free and good connection. read more

I keep wanting to give them a chance again and again, but each time I am sadly disappointed. Wrong orders, blah food.

The food is good, but customer service is a complete abomination. The drive thru workers are so rude, my appetite diminishes. Decided to go inside today to order lunch. The cashier didn't hear what I said, so instead of a civilized, "excuse me", she blurts, "what?!". When I tried to get a drink refill, a female employee whom was restocking lids didn't even offer to get out of the way so that I, the paying customer could refill my drink. Instead, she glared at me and didn't budge. So, as I was refilling my iced tea, got sprayed by the spout. I used to work in retail and my suggestion is that the whole crew at this location get a refresher in what is deemed as good customer service. Good customer service inspires people to come back. As soon as another option becomes available nearby, I will not give them another cent of my hard earned money. Jersey Mike's is where I may go instead. read more

I have been here two times and the service was great as well as the food. Love the fresh salads. My sons and I will def. go back.

I had a great sandwich and soup and a cookie with my wife. It tasted amazing. The price was in line with other places like wildflower and Paradise. The food is many times better than the likes of wildflower and Paradise. Service was polite and fast. read more

I absolutely love their Lil bakery! The salads are probably my favorite around compared to some of the other fast salad places. I enjoy there sitting area too, comfortable and quiet. The service has always been good and fast! read more

First time ever at a Panera Bread and I will never be coming back, at least not to this location. Not typically overly critical, but it was almost impossible not to be in this situation. There were at least 6 dirty tables in the restaurant and even after we realized that this place was a "buss your own table" establishment, every bussing station was so full that nothing could be set there! There were stacks, 50 plates high with trash overflowing at every station. Every employee appeared they were under 18, one of the youngins even went outside with a large Pepsi, a dinner roll, and his mini iPod speaker for a break in the middle of the busy lunch hour! The 3 iced teas were not brewed the entire hour we were there, and the diet Pepsi was "out of order" aka the staff didn't feel like changing out the old box and putting in a new one. If all of this wasn't bad enough, there was a giant wet floor sign right in front of the drink station with a pool of water surrounding it the entire time we were in the restaurant. As more people started to filter in and become rightfully pissed off that the beverage station was sub par, napkins weren't available, and there were no clean tables to sit at, the manager appeared from god knows where and we got to listen to her boss around all of the employees for the next several minutes. If the food here was amazing, at least some of these inconveniences may have been excusable but the food was average at best. If you can tolerate all this, then by all means go for Panera! Otherwise, I'd certainly stay away from this what seemed like a chuck-e-cheese type establishment! read more

Panera Bread - Stack of used plates at Panera. - Sandwiches Near Me - Chandler, Arizona

So good. I always love Panera anywhere I go. Everything seems fresh and perfect portions for me. I always stop here to get either a baked goods or a delightful coffee drink read more

Pamela can be a little bit pricey but I have gone there over 10 times and they have never gotten my order wrong and it is always so good!! Just thinking about it makes me want to go back right now! Highly recommend read more

The service at this place has been declining! Today were were there and there were 9 dirty tables and no one wiped them down. It was NOT busy while we were there. A customer had to wipe down his own table and then he wiped down another while he was at it. I had to beg for tongs for the lemons (that was hard to get!!), Tea was low and needed to be refilled and beverage station poorly stocked. A dirty high-chair was in the middle of the cafe and no one put it back. Overall, the place just feels dirty compared to other Panera's. So disappointed!! read more

Most of the service staff are very nice. One of the cashiers even remembers my name and greets me whenever I come in. Overall, the quality of food is on par with the cost. Their chocolate pastries are absolutely delicious though, along with their orange scones. I like their soups too. read more

Seriously...you are out of whole wheat baguettes and then give me a bowl of chicken noodle soup with 2 noodles and all broth (really, not kidding!) ?!?! If I hadn't already been at home, I would've gone back for a refund. Maybe it's time to move on from Panera...especially in a city where there are many other choices and locally owned delis. Even at other locations, I have found Panera's quality has gone downhill while their prices have increased. read more

The food was good however the customer service sucks. The girl that rang me up was very bitter!! I would not recommend eating here. Worst experience I've had at a fast food restaurant, never shopping here again. read more

Unbelievable poor service. Cashier screwed up order. I asked for straws from the wait staff and they returned with one. There were literally six of us sitting there. I then said I need 5 more, he returned with 4. I then asked for 1 more and he brought the sack of straws. The food, of course, came out wrong because of the cashier, we then returned it. It seems like the entire store staff was ran by 12 year olds. We are finished eating here. The food was typical tasting for Panera. read more

I've tried Panera twice and was disappointed both times. The staff is unfriendly and slow to fill orders. The first time I went they got my order wrong and I didn't realize it until I was home. I decided to give them a second chance. They did get my order correct (I checked before driving off this time) but it took them nearly 15 mins to get my food to me in the drive thru with only one customer in front of me. The food is decent but not worth the price, time, or frustration. read more