Stopped at Panera and the food was good. The broccoli cheddar soup was solid and the sandwich was good too. Only issue was I sat near the pickup area and while I was eating what I'm assuming was the team manager in like a pink or red shirt and another worker were standing there cracking jokes nonstop and using a lot of foul language. Kinda annoying and ruined the vibe when I was just trying to eat food was good though. read more

Quick service and hot tea/coffee. Property is clean and airy. Lots of light and tables. Staff very friendly. Love coming here!

Everything is really tasty breads, soup, sandwiches, their deserts and I will say one of the best Mac and cheese ever and I've had it a a few different places but Panera's recipe is amazing. They get 4 stars not for their food but because they are way overpriced other then that the place is always clean and staff is always friendly read more

This Panera is nice and clean, and the workers are usually nice. The bread sticks are as well good tasting most of the time. Sometimes the proportions are small and leave you hungry afterwards. Overall I would recommend. read more

My friends and I came to Panera a few minutes ago to get food together and they barely put any mac and cheese in my friends bowl for 7 fucking dollars, this isn't even enough for a toddler to eat. Panera y'all gotta figure out your portions because it is clear to me that this mac and cheese should be $2 not fucking $7 get the fuck out of here with these dumb ass prices. read more

Panera Bread - Sandwiches Near Me - Hackettstown, New Jersey

5 stars for Panera. 1 star for the lazy inconsiderate guests who thought they were too good to pick up after themselves. Panera staff are very busy because like every other business they are short staffed. Still even if they weren't you should be considerate and do a basic clean of your table. This is a very wealthy area, they could act better and be neater. read more

Panera Bread - Lazy, inconsiderate guests leave this mess for staff to clean. Help make staffs' job easier by picking up after ourselves. - Sandwiches Near Me - Hackettstown, New Jersey

Okay the food is not bad... but $14 for a chicken sandwhich with no sides? What is going on? Popeyes, chik fil a, even Wendy's, much better for 6-8 dollars. Besides that nothing was in stock. Nothing cheese related, boasting about the return of their new soup but it's out of stock. Broccoli cheddar soup, all the pizzas, and more, not available. What's going on at this location? read more

Worst chicken soup Ive ever had. This was the first time Ive had there chicken soup... maybe it was a bad batch and someone accidentally poured in 5 times the amount of salt needed (?).... But this was honestly the saltiest chicken soup I ever tasted. read more

I don't know if the salad has gotten smaller or if it just seems like it. The Caesar is just as good as its always been. Just wish they had anchovy available.... read more

Panera Bread - The Caesar is still delicious - Sandwiches Near Me - Hackettstown, New Jersey

We used to come here somewhat regularly. The food was tasty and prices reasonable. A respectable four stars. Two recent visits were absolutely dreadful. The portions were drastically reduced and the prices were ridiculous for the quality and quantity of what was provided. I get the troubles caused by Covid and inflation. Everything is more expensive but most restaurants are able to maintain quality and provide some intrinsic value. This was not the case here. Expensive and underwhelming at best. We are no longer patrons. Amazing how quickly and completely management ruined a good concept. read more

Used to be a good stop for us. However, serving sizes keep getting smaller while the price increases. Also the manager there is unpleasant. Probably won't be back read more

This Panera never fails to underwhelm me. We ordered Frisch Onion soup. No bread or croutons. Mediocre at best

Went in to order a to-go muffin while waiting for someone outside. I saw there was a nice pumpkin muffin that was marked just 1.79. When ringing it up, the C/S rep said it 'twas 2.79. I said "No, I think you must be wrong- it says 1.79 on the sign in front of it". She advised that the muffin was ringing up for "just a muffin top" (reminding me hauntingly of the Jerry Seinfeld episode) and wondered how this could be possible- what the ____ do they do with the "stumps"? Anyway, I said if it says 1.79 then I would like them to offer it to me for that price! Incidentally, Muheisen's Bakery charges just $1.95 for their muffins and they are HUGE and wonderful compared to the Panera muffins. I called the manager over and she reiterated that she could not give me this wimpy muffin for the price reflected on the listed signage. I am intending to not come in there anymore. We have also had a similar experience at the Easton Panera location, but they were smart enough to give us the item (in that case it was bread loaf) at the marked price. So, form your own judgment. I cannot believe the mgr. did not choose to keep a customer rather than irritate them and cause them upsetment. Ughhhh! read more

Frontera Chicken sandwiches have very little chicken in them...unlike the photo on the App. Sake's are half full. Scrimping will put them out of business, Covid or no Covid. read more

See all

Didn't have straws or utensils out for anyone. Like how are we supposed to drink or eat our soup. Didn't have any of the pear drink which is the whole reason I go there. Disappointment read more

the general manager Freddy is so kind and is such a big help. I was once a manager in the food industry and he handled exactly what I wanted the way I would've!! This panera bread is lucky to have him! Thank you Freddy!!! read more

This Panera's is fantastic! From the moment you enter you feel like a valued customer. They always provide delicious fresh food always. I would like to shout out praise for a few employees who always make your dining experience a delightful one. Raven, is consistently warm, hardworking and so professional. Mary is a sheer delight to deal with. She is so very warm, pleasant, knowledgeable and goes out if her way to make your visit a 5 star one. The Manager Maria, is so very organized, efficient, and has a wonderful personality attached to all of these great attributes. She runs this location like a well oiled machine. Tom and Alba are two of the cooks I have had the pleasure to deal with. They are both cooking wizards who work very hard and will always provide you with great fresh delicious food made to order the way you like it!!! All of these employees work so very hard and I hope the Panera corporation appreciates them as much as I do. Kudos for a job well done. read more

Food is always good, they never mess up customs orders but the place is filthy. Booth seats need a deep cleaning, floors have food everywhere, walls by table have old food stuck on them. Definitely a take out place instead of eat in. read more

The employee that helped me with my coffee went above and beyond and it was greatly appreciated. I didn't think to look for a name tag and I only saw her eyes(Covid mask), but she was wearing a blue shirt. Anyway, she was great and thank you Panera. read more

This is probably my favorite steakhouse in town. If your going to splurge this is the place to do it. The service prompt but gruff, the kid in the back yelled at me while throwing a handful of ice. Our waiter, J was not able to give us some guidance and wasn't helpful at all. The kid with the beard gave me a nasty look and would yell a lot, almost like a bobcat. The manager came out and made us pay double for our meal just because of the inconvenience that we brought upon the store. He also made us pay for fresh baked pastries since they were fresh out. I was upset that there were no gluten free options but ya know.. who needs gluten. As soon as I went in the bathroom to shoot up, I noticed that it was already occupied. Obviously the steak is the main event and every time I go its bottom-notch. Dry and badly cooked. Also PLEASE skip the dessert, it gave me nasty food poisoning for over a month, I couldn't walk to work or anything. Panera is still my favorite place to go though because the green tea is good. When I went to shoot up in the bathroom the employees were hot boxing it. It was knarly read more

Go in every few weeks and everything is always fresh, and the place is spotless - not something that can be said of every Panera store. The most impressive thing about this Panera, though, is the service. As I said we only go in once every few weeks, usually on a Sunday. After my rotator cuff surgery, I went in with a shoulder sling and as she was taking our order, Imane asked me what happened. We went in a few weeks later, still wearing the sling, and she asked if I was feeling any better from last time. Not too impressive when you think about it - how many guys wearing slings on their left shoulder has she waited on, after all? I am now out of the sling, but still EVERY time I go in and Imane waits on us, she remembers that I'm the guy who had shoulder surgery and asks how I am doing. She also remembers that we split a souffle so we need two forks. It's not like we go in every day - seriously it's maybe once every 2-3 weeks. I don't even get that kind of service in places I go to all the time! I hope that her manager is recognizing and rewarding this young lady's outstanding service and attention to detail! read more

A pretty standard place, great for meeting with old classmates, as you can sit and talk for hours without being bothered. That said, the food's only sub-par (very very salty - be prepared to be thirsty after your meal), and in my opinion, everything there is quite overpriced. It closes pretty early - one time I wanted to meet a friend for coffee in the evening (8pm ish?), and Panera had closed already. read more

Ordered a black cold brew coffee and a bagel sliced in half not toasted from mobile ordering. When I arrived there was a bagel toasted and a cold brew coffee with cream. Ask for a new coffee because I can't drink cream and they literally give me my coffee with one inch of space from the top?? It's a black coffee really that hard of a concept to understand. Honestly what is the point of having all these choices on mobile ordering if you can't just read the ticket and do the order correctly read more

I enjoy stopping into this location whenever I am in town because the staff is so kind and welcoming! The employees always have smiles and talk so kind and are very helpful! Great place to sit and just relax and also get some work done in uplifting environment!!! read more

Very Disappointing My husband and I went down to Panera a half hour after it had opened on Father's Day to order his favorite Souffles. Not only did they not have them, they hadn't even put them in the oven! We were told that it would be "at least 20 minutes." so...we were supposed to just sit and wait "at least 20 minutes?" NO! Very poor planning on what should have been a delicious start to a special day. I will also add, the gentleman in line behind us was equally as dismayed as he had come for the same thing! VERY POOR PLANNING!!!! We left and did NOT return!!! read more

It was a normal day at my house and the birds were chirping outside my door. an overwhelming thought crossed my mind, "might I be in the mood for Panera?" I pondered this thought for hours. I finally came to the decision to get Panara's incredible You Pick Two. I first had to pick a soup."Yes, of course, Cream of Chicken & Wild Rice Soup." Next came the sandwich selection. As sweat dripped down my face and my knees quivered, I raised my left finger and gently tapped the Smokehouse BBQ Chicken Sandwich. I had always chosen the Chipotle Chicken Avocado Melt because you could never go wrong, perfectly Grilled chicken, cool avocado, and the warm chipotle sauce. I decided to test my boundaries and to no surprise, it was absolutely preposterous. I read the menu before and it said, Smokehouse BBQ Chicken Sandwich not bread with a hint of chicken. I was in pure disgust and cried for nearly 4 hours after. In conclusion, I recommended to not get the Panera sandwiches because they are absolutely preposterous.! read more

Panera Bread - Sandwiches Near Me - Hackettstown, New Jersey

Just awful!! Overpriced and not much food at all. My sandwich had a piece of cheese and almost a piece of ham. The "bowl" of soup was really a cup of soup in a bowl. The place advertises eating clean and this place was disgusting. Every table was dirty, the dish area (directly by the soda station was a mess) and the carpets were littered with trash/ food/ etc. I try to be aware of waste and plastic so I traditionally do not use straws and plastic utensils, but I was grateful to have them provided here. I will never eat at any Panera Bread again! read more

Panera can get crowded sometimes, so having the iPads for you to order is great! You don't have to wait for someone to take your order and you can customize anything in your order! The food is always fresh, but not always quick if you're in a hurry! read more

Fast service, quiet place, good food. The atmosphere here is very relax and one of my favorite Panera's in the area. The service is fast, and never once have I had an order mess up. Definitely come here for a good bite to eat. read more

Some of the best customer service I have experienced. Maria the manager saved the day on our catering order when my mom messed up while placing it online, she's the best! read more

Food was typical quality Panera. No complaints there. This location is not usually busy, so that's a plus....as long as you don't have to use the bathroom. Beyond filthy. Didn't look like it had been cleaned in months. No excuse for it. I was there on Black Friday, and all four cashiers were bored. Have one of them clean the damned bathroom. Get your act together. read more

I like the panera bread here because it isn't too crowded and quality is good. It's just like any other Panera bread and the people are nice. read more

I found Shamus extremely helpful and pleasant to deal with. He has a very positive attitude!

the best and sweetest cashier was named nicki and she looked very overworked and i almost asked her if she was okay. i gave her a decent tip and she needed a hug. i hope she has a a good vacation soon. read more

Maybe this place is good. But the one time I came in while travelling they almost put a whole piece of bacon on my sandwich. read more

Panera Bread - Almost put a while piece of bacon on my sandwhich. - Sandwiches Near Me - Hackettstown, New Jersey

Daughter loved the broccoli cheddar soup, we all like the bagels and I also like the breads and sandwiches. Great deal on Tuesdays, "Baker's Dozen" of bagels for around $7, but order and P/U early, they fly out the door. I'm also a fan of their coffee and that $9 coffee cake that they sell. Still, we only get there or get stuff to go perhaps a dozen times a year. Lastly, I think their bagels are better than Hot Bagels Abroad, sorry HBA fans, but that was my last experience. read more

It's 12 noon on a Sunday I go into buy some bread and this Panera has none. OK that's an exaggeration They have three varieties about six of the large loaves in total. but nothing else. seriously?? it's not like this is a one time occurrence seems like every time I go to the store same story read more

We have tried this location many times as it's the closest one to us, however they always disappoint. The bakery items are always rock hard no matter what time of day you go. Take out orders are always missing items, today we ordered soup with a bread bowl and there was no bread bowl. If you want to ensure your order is correct, do yourself a favor and unpack everything to check your bags. Will be driving to the ITC location from now on due to these continued issues. read more

Great selection of breads and soups (LOVE the tomato basil bread), I am now officially obsessed with this place...great veggie sandwich (and I'm not even vegetarian!) and dee-lish muffies and iced coffees! read more

I order takeout salads here about once a week.... In all honesty they screw something up every single time!!! Yet I still go back because there are not a lot of healthy options for dinner that you can pick up quick around town! They forget at least two items on each salad ... Always! I have driven back twice. Sometimes I call them when I get home and complain. Often I try to peer in the boxes before I leave to see" what's missing this time". The kids behind the counter just laugh and joke and don't pay any attention it seems, to the order they are preparing!! If you ARE going to take out, check your order before you pull away! read more