Food was great, It was also so clean and very organized staff. The food came out fresh. First time hear I recommend!!, I wish prices were lower read more

The absolute worst food and customer service ever. We scheduled an order, it was 20 minutes past scheduled pick-up, half of the order was missing. I called corporate customer service and they only refunded part of the meal, claiming the missing baguette and chips were "optional add-ons". From the perspective of a customer, they're not "optional add-ons". I paid for those items and they are part of the meal. read more

The people here are nice enough and the food was up to the standards of all Panera bread restaurants I have been to. I would definitely visit again. read more

very yummy but expensive my friends and i love it i wish they would lower the cookie prices im going broke

this is awful the food is really nasty..... the service great. ambiance bad. xo.......................

Had breakfast here around 7am. Outside restaurant is clean. Inside is very clean as well. Associate was very polite and helpful. I ordered from the counter as opposed to the kiosk today. My souffle was cooked a little more than I prefer, but that could be just me? However it was hot and fresh tasting. I love the tra options here. Sometime I will get the cinnamon crunch bagel which is awesome. I will return. read more

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i regret i couldn't find lower than 1 star to rate this Dumpster called Panera Bread at 4701 Brad McNeer Pkwy, Midlothian, VA, it's enough to watch a couple of the staff behind the counter working on the food that supposed to be consumed by Humans , to know what shithole you're stuck in , the dirtiest place to prepare food at, nothing called CLEAN , it's nothing but a dumpster , especially their lousy manager with the pink dirty hair and the ink all over her body ( she's the filthyiest of them all ) . but the people of Midlothian never complain , they deserve this quality of food . read more

They couldn't make food correctly if their lives depended on it. I have had to make three trips for them to get a simple salad made correctly. THREE! It's absolutely ridiculous. I add avocado to a salad, pay for the upcharge, and they include exactly one niblet of avocado. This was before the COVID crisis. Then again, if you order a breakfast sandwich, they put HALF an avocado on there without slicing it, so its basically all you taste. And it arrives cold. And when you try to eat it, the entire unsliced avocado flies out the other end of the sandwich. And they smash all of your pastries together in the same box so the cherry goop gets all over your other items. Problems here with whoever packs and makes the food just not caring about what people get. It's infuriating. But the manager, despite agreeing to redelivery, feels this isn't so strange. read more

Panera Bread - A bit much avocado, don't you think? Try slicing the thing! - Sandwiches Near Me - Midlothian, Virginia

This is the worst Panera I've been too. It's dirty and the wait for food is ridiculous. Not kept in order and just so disappointed.

I'm the only one in my family that doesn't seem to love Panera...not THIS one in particular, but any one. I've just never bought into the hype. That said, I have never had a bad meal at one either. I was down in the area with my daughter and we needed to eat and I let her pick this place. She ordered the large Caesar salad with chicken and a giant cookie (this kid and her metabolism) and I had the Asian chicken salad and a cup of the Tomato Basil soup ( I'm guessing at the basil, my memory is playing games with me at the moment). The soup and salads were great and the service was fast and friendly. I don't know why I'm not a fan, maybe it's the prices...who knows, but I seem to be more willing to eat here than just a year ago. read more

The restaurant needs a lot of cleaning. Everything is dirty from the front door, the counters, to the floors, to the ceilings, to the bathrooms. It's the closest near my house but I will bypass this one at any cost and go to another. read more

If I pay this amount of money for a simple Caesar salad my order better be right. I ordered on the mobile app for pickup and got my salad and they had not put extra dressing g like I ordered. They give you these tiny cups of dressing and it is not enough. I called the store and the manager Natalie was like I don't know if doordash will go back and deliver salad dressing for you, even tho I had just told her I ordered through their mobile app for pickup. And she just told me all I could do was come in and pick up more dressing and I already told her I couldn't do that because I was on my lunch break, and that's why I ordered pickup n the first place. there was no accountability. This place is overpriced and not worth the hassle and dealing with the management. read more

Horrible experience at the location on Hull Street in Midlothian Va Tue am. Rude loud mouthy cashier, sent a note to Corp.

I love this Panera Bread! They have a really big outdoor seating area. I belong to their coffee club which is a good deal for me and husband. I like the online ordering app so I never have to stand in line. The only thing I can see improvement is to remodel their restrooms. My husband and I both think their outdated and dirty looking. read more

Panera Bread - Kitchen sink cookie. Free on your birthday though the app - Sandwiches Near Me - Midlothian, Virginia

I think this was the first time in this particular location. It was nice, lay out was different which made it seem smaller than others I have been to. Panera is one of few places that the recipe for the food stays consistent; my tomato soup in bread bowl was great as always!!! read more

This place has gone way downhill. The cleanliness of this place leaves a lot to be desired. It is dirty; the ceiling, air vents, the doors, tables, chairs--dirty and don't match, a hodgepodge of furniture. Makes me wonder about the kitchen. Regional and store manager really need pay attention and make some changes. read more

Dirty and expensive. Got a steady and white cheese (12 dollars sandwich) the thin pieces of meat didn't even cover half of the bread. I asked for my money back and left. read more

For a coffee shop with at least 40 tables, how many outlets would you expect there to be? Well, there are only 2...and good lucking finding both of them. Oh and did I mention, the one that was obvious to find, had a loose connection so my charger kept falling out. Honestly, it should be a one with the state of the bathroom. I've never felt dirty leaving a Panera Bread. Today, I now feel unclean. read more

What a great experience. The manager, Natalie, went above and beyond to make sure I could get my smoothie delivered to me after the door dasher forgot it at the restaurant. She was helpful, nice, and very patient, even though they were closing in 5 minutes! GREAT experience, and even better customer service. Thanks Natalie! read more

Keep trying this location Now have finally stopped!!!!!!!! Orders are Never Right ..... If you eat there , there are never any seats because they allow non paying customers to use the establishment to conduct business, One time two girls walked in the side door sat in a booth pulled out snacks from their backpacks and out came their laptops and we are standing with trays in hand.Been to a lot of Panera's This is the Worst Now would like to make review a minus 1 tried calling for 3 hours on Saturday October 5 to speak to the manager I had the panara delivery car behind me at the light at Panera light was Red....... he kept honking his horn for me to turn right on red This is an option Not the law you turn right when comfortable Hull Street is a busy street I can assure you if I had been in an accident he would have kept driving read more

If you're working here, I don't need you on my side of the aisle, yelling at people that their food is ready and spitting over my tomato soup while I wait for my sandwich to join it on my plate. We all have eyes, can read the monitor when our food is up, read our texts when food is up, and some are even holding vibrating notifications. Please go else where or get me another tomato soup with no spit in it. Thanks read more

Why i am giving a one star, they mess up my take out order and was 45 minutes late,,.

Quantity and quality going down, prices going up. Today my to-go salad had a frozen egg on it. Couldn't cut it and ice crystals were included. Usually I would complain if something in my meal got microwaved , but in this case I would not have... C'mon guys, don't make me just totally give up on Panera. read more

I just love Panera and the customer service was incredible! Ann greeted us with a smile and was so sweet! Our food is amazing! Strawberry Poppyseed Salad is the very best! read more

Panera Bread - Sandwiches Near Me - Midlothian, Virginia

Plan on a LONG wait if you order to go! Zzzz. I waited 20 mins for a salad and half sandwich. Ridiculous read more

someone else took our food from an online order. Staff was very friendly and accommodating and remade a fresh order quickly and accurately. Will come back. read more

Love this Panera. They get crazy busy but are good about getting the food out to you. They also keep their Dinning Room clean. They have a bunch of great options but my favorite is a pick two with a Greek Salad with chicken and the cream of chicken and rice soup. They are a little pricey but the food is fresh and prices are high everywhere now. Totally dig the lemonades with a kick of caffeine. Also enjoy a breakfast sandwich when time allows. Staff is friendly and efficient. read more

Typical Panera - nice staff, clean, and good food. The one perk of this location...outdoor seating!! Cheers! read more

Panera Bread - Bear claw. - Sandwiches Near Me - Midlothian, Virginia

This Panera is spacious compared to other restaurants I have been to both inside and outside patio. The food is the same for every store. The only thing I noticed was the cleanliness I give it a 2 star. My son used the restroom and he said it is filthy. If you like Panera then this will be fine. read more

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Dessert is amazing the thumbprint cookie is super delish! The bread bowl broccoli cheddar is a personal fav. Service was fast and staff was friendly. Kitchen sink cookie didn't disappoint. Turkey bacon sandwich yum. And the cherry cheese was excellent. read more

Panera Bread - Sandwiches Near Me - Midlothian, Virginia

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I have been stopping by several mornings a week for the past two weeks, and usually go through the drive through. The Green Passion Power smoothie and a break fast sandwich have been great, but I wanted to try something new. I arrived later than usual this morning and the drive thru line was LONG! I went inside instead. I was greeted by the staff in a cheery manner and they were very helpful with helping me figure out what new items to try. I opted for oatmeal and the Superfruit Power smoothie, but only because I was told it did not include dairy in the recipe. I don't like dairy in my smoothies. I waited for my order and the smoothie looked a little creamy, but I didn't think about it. I tasted it and immediately knew something was off. I got back in line and the manager was observant and attentive so asked if I needed help with anything. I asked him what ingredients were in the smoothie and he immediately shared that yogurt was in it. He had another smoothie made for me, but it seemed that no one had a sense of urgency. I was fine with the mistakes and after getting the new smoothie and getting in my car to finish my commute to work I realized I was in there for almost 30 minutes! I've never been in Panera that long for a carryout order. My goodness. I'll stick with trying to make it here before 7am when there is less of a crowd. In the end, I still disliked the smoothie. I'll stick with the Green one :) read more

This is a pretty nice Panera. Sometimes it's SUPER hard to find a place to sit so I usually order online and just pick up to avoid all the issues. My food is always correct and the online ordering is easy to use. Also when it's not 0 degrees outside they have a nice large outdoor seating area. Otherwise it's typical of any Panera location. read more

Frustrated this morning on the kiosk. Never been an issue before but unable to process bakers dozen orders or certain items until 10am. After spending too much time trying and getting further behind in line announcement made that can't be ordered until 10 smh. Thrown off Download the app! read more

Panera Bread - Sandwiches Near Me - Midlothian, Virginia

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I did a " to go" order about 15 minutes prior to closing time(I Payed). And I ended up sitting in my car for half an hour before they sent out the text telling me my food was ready, only for the door to be locked when I tried to go in. When an employee eventually came out, she told me "we have no record of your order." So not only did they waste approximately 40 minutes of my Life, they also took about $18 and I'm yet to get a refund. Case in point. They will never see another dime from me again. read more

The food here was adequate, the service was nominal but the restaurant itself was a pig pen. I have used cleaner bathrooms at truck stops. It is constantly covered in trash, the drink station is downright nasty. The furniture is worn and is in desperate need of an upgrade. I will drive 20 miles out of my way to avoid this place. Feel like I need a tetnus shot! read more

Just picked up a salad and a couple bagels. My salad is suppose to have quinoa. Well it was nonexistent. It sat there and finally was handed to me not in a bag and the rest of my order was missing. The place was not busy but they were to busy socializing to pay attention to my order. The only person working hard was the girl making sandwiches. You need a manager that pays attention read more

Only had one layer of meat on my Italian slapped together by someone who could care less...Unsweetened tea was empty, lemons were empty..Got it to go, no idea where I am.seemed like a good idea...Too tired to fight read more

Panera Bread - Ruined my day - Sandwiches Near Me - Midlothian, Virginia

I love this place. Reliable and easy in and out (if ordering from the app). Sometimes mistakes are made with the order, but management is accommodating. read more

Its a shame that there's not an option for zero. The person who took my order couldn't have had a worse attitude. Horrible service.

Absolutely the worst Panera in Midlothian and Richmond! From rude, bad attitude employees to incomplete orders. There is no excuse for any of this, their prices are way to expensive to pay for this kind of service. Falls back on management for poor training and recurrent training to keep up company standards. My next report will be to the Corporate office. This is ridiculous and unacceptable! Employees act like it's an inconvenience to wait on you ... and if there's a problem .... Oh forget it! read more