The today was good İ can try again Only it was a bit dark . Actually I wanted try the breads! read more

See all

Over an hour wait! We came for lunch and it was fast to order on the self service kiosk. However, the wait to get our food was so so long. It is graduation weekend so I understand longer than normal wait times, but over an hour verges on unacceptable for a fast food lunch place like this. The food is good/standard for Panera. I always love the you pick two options. The staff is friendly and helpful. The restaurant is clean enough. Everything else is totally fine, but I would recommend the restaurant consider staffing up for certain known scheduled college events. read more

Panera Bread - Cashiers - Sandwiches Near Me - New Haven, Connecticut

Oh what a difference time in good management makes! It has been years I repeat years since I have gotten the wrong order at this Panera. I go there five days a week they know me they know my dog they're friendly. They're kind the food is consistent and fresh read more

This Panera bread is conveniently located in downtown New Haven but the restaurant is in poor condition. I would not recommend dining in here. The tables look dirty, all the cushioning in the booths are torn apart, and the location is quite noisy. That being said, the staff here is super friendly, and they have all of my favorite go-to Panera menu items, including a full bakery. Great option for take out! read more

The manager here is really rude and basically doesn't want customers to actually buy anything. We also felt discriminated against.

Love the chocolate croissant from here because it's very chocolate-y and buttery. They also have a pick 2 for a very reasonable price! You basically get to pick any 2 items on the menu I ordered a toasted steak with white cheddar sandwich and a french onion soup! amazing services and very spacious. read more

Panera Bread - Pick 2 Menu - Sandwiches Near Me - New Haven, Connecticut

See all

Why can't you put the order on the shelf for pickup like in past times? I'm so tired of yelling my name for everyone there to hear, since everyone seems to not hear the first time, and it just takes longer for them to fetch it. And don't send the ready notification when it's not ready for gosh sake. read more

If you don't mind a chicken salad that eats dryer than lake Meade, then you won't mind the food here. I won't for sure. My sandwich was boring, and dry served on a dense bagel. The staff was out of sorts and it took more than ten minutes to get a sandwich. The bathroom was dirty and while the employees were nice, the place was disjointed. There was a middle aged woman who kept yelling at this young guy doing his best. It waa very uncomfortable. No thanks read more

While this Panera Bread location is perfectly convenient, the delivery service is not as great as it could be. I have ordered from them twice for big meetings that I've had and have complained both times due to food items or something as small as eating utensils and paper goods missing from the order. On the other hand, the Supervising staff is very accommodating, but I would rather have my order correct, then to have to call to make a complaint and definitely should not have to have my food delivered an additional half hour or so to allow myself time to go and pick up those missing items. read more

Hands down the filthiest Panera I've ever been in, perhaps the filthiest restaurant of all. Stopped in for lunch. None of the tables had been cleaned. There were crumbs everywhere, and sort of a greasy film on all the tables. The seats of the booths were all ripped and many of the tabletops had been written or carved on. Totally gross and not to Panera standards. read more

Stopped in while on the drive to Boston. Got pretty hungry on the drive and also needed some coffee. While the sandwiches and salads where great a like most other premium locations the issue was the agreement with Starbucks next door about lattes and other premium coffees. At least it was at the time we stopped in. Panera sells food and Starbucks sells latte's and cappuccinos and the like. Fun place great service excellent food but need lattes. read more

I was at the courthouse as a witness in a trial for a lawsuit and before we all walked over there from our hotel, we were each shown a menu from Panera Bread and asked what we each wanted ordered to be delivered for our lunch at the courthouse. I looked it over and was interested in either a half sandwich and salad or a whole sandwich...I chose the whole sandwich, turkey with lettuce, tomato, onion. It came with kettle chips, pickle, and a cookie. When we adjourned for lunch I found my sandwich but there were two of them! And someone who ordered the half sandwich with a salad found what we would consider a whole sandwich: meat and things between two slices of bread...mine was two of those...four slices of bread. Now I was not upset about that and I ate everything. I was hungry and completely forgot to take any pictures. But there was no mustard or mayonnaise packets so, even though it was tasty, the sandwich was a little dry. I had considered a rating of 2 or 3 but the cookie was very good so...3. read more

Awful service. Waited 50 minutes for food that was pre-made. We had somewhere to be and they simply said they could not check the list to see if our names were there after almost an hour of waiting? Food was decent, but not worth it and we were not able to enjoy it at all after waiting so long and being in a rush. read more

I love the Panera menu. The soups, salads, and breads are usually fresh and flavorful. I have several favorites like the broccoli cheddar soup, all of the salads, and cranberry and asiago bagels. So this particular morning, I was running late to an event, no time for breakfast at home so let's try Panera. When I come into the restaurant all of the employees are sitting in the booths or gathered in the prep area talking. They don't inquire if I need anything and my order was wrong even though they weren't busy. This location has same delicous food but the customer service is not what I expected. read more

So we stopped into Panera for lunch and here we go... They are advertising the new warm grain bowls but don't actually have them. Hmmmm.. ok so then we ordered and they told us they have no bread for a side.. hmmmm , isn't this Panera Bread??? They make their own right on premise??? Other than that, staff we're friendly and very nice. Clean and nice atmosphere. Oh, but you do need a code to use bathrooms. read more

Panera Bread - Turkey avocado and chips - Sandwiches Near Me - New Haven, Connecticut

See all

Wow. Wow wow excellent customer service was so great. This place was so incredibly clean. Friendly Clean What else more can you ask for in a place Smelled so good, too Highly recommend read more

Wow! I did not even recognize this Panera after I walked in. It took a few minutes to realize "yes, this is a Panera". A few minutes later after I digested the new menu, "yes, this is what a Panera is supposed to be like."The additional menu blew me away. Why this effect? I go to Panera in MD, VA, NY, CT (maybe too often but I travel every few days). This is a newer model of Panera open since June creates small batches of stuff, fresher and different things. Yet they have most of the staple items every Panera has. Yes, they take your Panera card here and offer the usual lottery of rewards. There is a signature fire place. Their tables are not very moveable. Lots of brick, tall ceilings, metal accents and wood tables in this decor. Lots of tables and seating for Panera. Looks very different. Even the wifi is different. Login and check it out. They are quieter than that other coffee chain next door. And you will likely find a seat at Panera. Oh the menu? They have 5 kinds of waffles. Not cardboard tasting waffles like most places, but real authentic Belgian waffles (with pearled sugar in the batter). Puts a cronut to shame IMHO. Come in, take it in and taste one. read more

See all

I am not a huge Panera fiend like some of my friends but I must say I am totally digging the new soups on the menu. This place is huge so plenty of seating. The veggies in my Thai soup were nice and crunchy. Fresh herbs were used and I could taste them individually. Along with my 1/2 sandwich it was perfect for dinner. If you order a dessert you have to retrieve that yourself. Everything else is brought to you if you dine in. read more

Panera Bread - I'm a sucker for hot soup on a rainy chilly day - Sandwiches Near Me - New Haven, Connecticut

I have eaten at a lot of Panera Breads but this one I was not impressed. The blood red orange machine smelled spoiled and the taste was bad. The broccoli cheddar was mushy and nasty. Not the best experience, I would not recommend this location. read more

Pick pocketed. No security camera! No concerns for customer security from management. read more

LOVE the Thai Chicken salad here: absolute perfect zing of Asian hot sauce dressing on top of an excellent combo of chicken, lettuce, edamame, carrots, and some peanut/granola bits. I hate salads and would never get them when eating out but I make an exception for this one. Their pick two deals are also great-I enjoy getting the chicken noodle soup as my second dish usually. Usually plenty of seating and quick service. An excellent go-to for a casual lunch! read more

We did a take out order. We said "don't forget the bread and some butter." When the order was ready to pick up, I asked "Did you remember to give us the bread and butter?" Yes, they said. "What about the butter?" "Oh, yeah, here it is." I asked "Should I check the bag for the bread?" They said "No, it's all there." We brought our food home and guess what? They didn't give us the bread. What a bunch of total incompetents. read more

Overdue for an update! This panera isn't as bad as I'd previously dubbed it. It's actually a good place to get good food at a decent price. I don't order pick up from there anymore, but I do eat there occasionally. I tend to like their mac and cheese, broccoli cheddar soup, chicken Cobb and avocado salads, and their quinoa bowls. My fiancé loves the bacon turkey bravo sandwiches. For sides, you get either an apple, chips, or bread. Not many people know there are two types of bread offerings, but there are! You can either get the baguette, which goes well with any soup, orrrrr you can go with the softer, more soulful, dinner roll (which is my fave)! The only issue is that sometimes, oftentimes, they're out of the dinner rolls, which sucks. But, overall, panera bread on chapel street in new haven is a nice place to go for good food! read more

Panera Bread - Lentil quinoa bowl with cage free egg - Sandwiches Near Me - New Haven, Connecticut

See all

Kids pbj was not made with love. The jelly was so thick and not even spread . Jelly was from small condiment containers chunky. One bite and it all fell out . Also my Panini was so hard and burnt . Customer service was questionable. The women who handed us the apple slammed it on our plate read more

I've eaten at many a Panera Bread, so this review is based on this particular location and not the entire chain. I try to enjoy an outdoor lunch on Yale's campus once a week; although I usually bring something homemade, sometimes I pick up my lunch at Panera, especially when I've been studying too much to cook often. On this visit to Panera Bread on Chapel St, I ordered one of my usual items and a new menu item, as part of the Buy 2 (I ordered a half sandwich and half salad). I found that there were a few issues with my order: My order was not 100% correct. I had requested some modifications to my sandwich and they were missed; I received the sandwich per the standard preparation. Also, I asked for my side to be a toasted baguette, but received it untoasted (is that a word??). It wasn't a terrible experience, I was simply disappointed that the items were not to my preference. I still enjoyed the food and had a nice lunch al fresco in Yale's Old Campus. Would I visit here again? Yes. The proximity to my weekly outing location and my love for Panera Bread will bring me back here. Verdict: Standard Panera food, but it may not be made to your preference or per your request. If you're incredibly picky, beware. If you can roll with little disappointments, you'll probably be fine. read more

Such a great place I don't know where to begin. Obviously the food is great. I've been coming to this Panera since last summer and it never fails to meet or exceed my expectations. The staff is friendly and are happy to fix any problem your food may have. Always back at this spot. read more

Panera Bread - Broccoli cheddar soup & smoked ham and Swiss sandwich! - Sandwiches Near Me - New Haven, Connecticut

Tried the Pick 2 for dinner. Great broccoli cheddar soup and chicken avocado sandwich. Pretty sure I'll try some other things again! read more

Panera Bread - Sandwiches Near Me - New Haven, Connecticut

3.5 stars: your regular Panera, clean, fast, and reliable. A good place to grab a quick bite between classes, but nothing spectacular. Their chicken frontega sandwich is probably my go-to dish, and their soup in a bread bowl is a staple in the winter. They also make a very good strawberry shortcake, surprisingly, though at 6 dollars, it is not cheap compared to other sweets they offer. One complaint is that this Panera does not have very good wifi, and occasionally it is impossible to connect to the internet at all. I'm not sure if this is intentional, because the management doesn't want people to buy a sandwich and sit there for an entire afternoon, or just due to the fact that they only opened last year and are still trying to get everything in place. Anyway, before they fix it, try to grab a window seat to get onto Yale Secure. read more

Years ago I felt Panera was a place to go for bread and not really healthy stuff. My son in his 20s got me going. But in the past year I look forward to eating there. I admit I have never ordered a pastry but I did get some free bagels using my perks card. They have a free coffee a day month...no purchase. But...the salads are so tasty. Watermelon and feta...and the Greek Quinoa..just half. I never eat the side but I take home the chips or apple. I like the tomato soup best. Ice tea is very good as well as the coffee. On Chapel Street the staff is good but the managers are awesome. The British woman never stops. I write this as a member of the food industry never an employee. read more

I must say this place does deserve some recognition for how hard the staff works. I love their iced green tea, and I have ordered a couple times by now. Their pasta primavera was okay, it could be better in terms of what ingredients they use and not about how they make it. Their soba noodle bowl with chicken is always a favorite, and as for bagels, they could make more deals so that consumers could enjoy what they buy for meetings etc... read more

I've been reluctant to post a negative review because the staff is friendly, but on numerous occasions there is no coffee ready in the morning. At 9 am, any self-respecting cafe should have hot and fresh coffee- not empty dispensers. There is no urgency to brewing the next batch of coffee and what should be a quick coffee break turns into a waste of time and makes me cranky. Similarly, the milk/creamer/sugar station is often neglected and empty. read more

I stop in here every few months to pick up two dozen bagels for meetings, and their staff has always been gracious and efficient in getting them sliced and packaged along with the cream cheese, knives, napkins, etc. Even during their typical morning breakfast rush I've never had to wait more than 10 minutes, which is incredible. For that reason alone I'd recommend them. The menu, if you've ever been to another Panera, should hold no surprises. It's tasty, quick, and consistent. Nothing mind-blowing. If I eat there I usually have the broccoli and cheddar soup with a half sandwich. The Chapel St. location is definitely above average--spacious, bright, and well-decorated. read more

I go to this Panera often for lunch while I'm a work and I order rapid pick-up online. The last few times my order has been completely wrong. Last time I asked for no egg in my salad, and I they gave me egg and no avocado. Today I figured I wouldn't make any changes so as not to confuse anyone, and there was blue cheese and bacon ADDED to my salad (that I did not ask for), no side, and my bottled water was missing. Ridiculous. It like they're trying to mess up your order. read more

Panera is Panera. Fast, delicious, and reliable. I usually like to get a small salad and a half sandwich. It usually fills me up plenty. My fav is the chicken Cobb salad! Join the rewards club for random freebies throughout the month. OH, and their iced coffee is pretty good too. read more

The food here is all around just horrible. I don't know what they think Asian salad is supposed to taste like but pretty yuck. So is any cold chicken you put on salad or sandwich with fake green and red herb flakes. The service at the New Haven one is good. Someone will get your food and bring to your table. Then they(she) will clear your table. I gave her a tip today. Everyone else were not as helpful. read more

This was the worst experience I've had at a Panera. First of all the girl who took my order was extremely rude, impatient and clearly didn't want to be there. When my order came out they had put sauce on my sandwich even though I made it clear that I did not want sauce. I nicely told the girl who took my order that there was sauce on the sandwich when I asked for no sauce. Before bringing it back to the kitchen she stared me down and then rolled her eyes at me. To top it off, the kitchen only wiped the sauce off my sandwich instead of making me a new one and they did a terrible job of doing so. I will definitely not be returning to this location. read more

This Panera is a great, welcoming place. Last time I came here, they offered me a free waffle just because they were doing tastings. Today, I ordered a spinach souffle and, when I went to go get it a few minutes later, it turned out they were out. BUT I was reimbursed for my souffle AND given a free fontina grilled cheese sandwich. which was delicious, even though they refer to the pockets of cheese as "batons". Whatever that means. This is not the best place to study, in my opinion, because the air-conditioning is always a little bit too high and the music loud. The lighting is great, though. And the small-batch bakery has stellar pastries that you can't find at most panera franchises. The pastries here are so much better than things at maison mathis, just down the road. read more

I guess as far as Panera is concerned, there all the same. Which is exactly what your looking for at Panera. This particular store was very clean, service and food good, and quick. A vibrant, attractive crowd is always a plus too. Perfect for locals, students and out of town visitors, like me, looking for a quick meal. read more

Panera Bread - In the corner by the soda machine - Sandwiches Near Me - New Haven, Connecticut

See all

Bad quality, realy bad. It is the worst tortelini chicken alferedo i have ever eaten. I will never eat again in this place read more

Worst service I've ever had. If I could give negative stars I would. Waited 30 minutes for order and they got it all wrong, then got a lecture from the BITCH working here. Completely unacceptable how they treat customers. read more