I have ordered to go three times in the last six weeks. Each time the order is incomplete. For instance, a chicken Cesar salad with no chicken. Asked for utensils because I knew I would be eating on the go, none were provided. Don't get me wrong the food is excellent, but can I please have everything I ordered and paid for. read more

It is in a great location! Like every successful business, it is busy! Be patient with the staff! They are great PICK UP AFTER YOURSELVES! Have a great day read more

Panera Bread - Sandwiches Near Me - Pasadena, California

COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All customers are expected to wear a mask too. The staff also wear gloves. There are some hand sanitizers available for customers to use. This place is available for take outs and has some outdoor and indoor seating available with limited capacity. They are also sanitizing in between customers. While I was grabbing my drinks from this establishment today, I asked if they had any special offers and they weren't offering any at the moment. They currently don't have happy hour. They also do not allow pets in their establishment. Parking: Parking is very easy. There are lots of parking in the front and in the back. They share a big parking lot with some other establishments, so don't come during peak hours or else you may have to circle a little bit for a parking spot. Drinks: I ordered a Madagascar vanilla cold brew and it was bomb! I really love this drink. I will be coming back for more. It's just so sweet and delicious tasting. Staff: Everyone here was very nice and kind in helping me decide which coffee drink to get. read more

Went to Panera Bread, after an absence of 5-7 years. It was even better than I remembered it. Had a cup of cream of chicken with wild rice soup & an Asian chicken salad. The soup was sublime...tasty & savory...the salad was as good any I've had around town. I fancy myself an expert of Asian salads... this was among them! Great tangy dressing, sliced almonds, just needed mandarin oranges or sliced apples to top it off! Service was friendly & quick! Lots of coffee klatch types of groups...thus, it can be rather noisy. Lots of baked goods, cookies, etc. A plus is every dish comes accompanied by an apple, chips or a health piece of fresh baked bread! Now that Souplantation has closed, this will be my new lunch go-to! read more

This will be our last time here!! We placed a phone order I got a confirmation on the phone I get here and there's no order in the system!! Replace the order with the cashier and tells me five minutes my order will be ready!! It's been 15 minutes and I'm still in the car waiting!! Staff has no clue what's going on!! I'm pretty sure it all reflects back to the management and scheduling!! I'm sorry this is too much trouble for a restaurant with mediocre food!! Last time here!! Again another corporate restaurant just worried about making a dollar not customer service!! I'm sticking to my local mom and pop places I'm done with these corporations!! read more

This is my second time at Panera bread and my last. Seems like no matter what time of day you come here, the place is always dirty from the front door to the bathroom , kitchen, drink area tables....just EEEEWWWWwww....Looks like no body cares....it's a shame because their food is not that bad...... read more

Panera Bread - Panera bread‍ - Sandwiches Near Me - Pasadena, California

Food excellent.... Disturb grubhub charge me three times so I have a whole bunch of their food now but it was good. The tomato bread bowl is amazing! Sandwich ok and the Greek salad fire! I wish they would've gave me more chilis but now I know I'll be back... little pricey but worth the dollars$ read more

Panera Bread - Blue cheese sandwich - Sandwiches Near Me - Pasadena, California

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I like ordering online thru the app. Rapid pick up is easy. Ample parking at this location. Dining area is closed but there is a patio area. Too much sun so no one usually sit out there even if the 6 feet distance can be maintained read more

Panera Bread - Sandwiches Near Me - Pasadena, California

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The most terrible to the max restaurant I have ever eaten in. For a small Mac and Cheese, they charge almost nine dollars served with a piece of bread that was tough and smaller than I would give a dog as a treat. The so-called entree of less than 20 tiny pieces of macaroni was served in a small cup more fit for chocolate pudding. I have always passed Panera by as I thought it was a rip-off and my worst fears were confirmed. Pass this fraud of a restaurant chain by. read more

I love Panera and it's a go to for me for mac n cheese! We ordered curbside due to covid-19 and they brought out the food within a minute of stopping the car. However, upon coming home we noticed that the portions are SO TINY. The cup of soup way smaller than it would be if you ate in store, but since that's not an option now so I was super bummed!! And the Mac n cheese wasn't even filled halfway. It was so underwhelming and I paid $10+ for a meal that was disappointingly unfulfilling. Also, they didn't give any sides for our orders but it was clearly labeled on the receipt. When I called in, no one picked up. I'll try again tomorrow but I'm still super bummed. Won't be coming back again :(. read more

I found myself feeling a bit famished and I knew that only one thing was on my mind... SOUP & SANDWICH hmmmm..... but which establishment would satisfy this particular brand of hunger? Panera!!!!! Off I go!!!! Yummy read more

Panera Bread - I loved my broccoli soup and my roast beef with swiss... I don't think how too many onions would cause me to feel self shaming though, - Sandwiches Near Me - Pasadena, California

Disappointed with teriyaki chicken broccoli bowl for $11.69. It was just a half filled bowl with broken pieces of broccoli as if it was from the bottom of a bag. The chicken was dry and too sweet. Maybe it was the end of the day and last of a batch. A piece of French bread was thrown in the bag without any wrapping or container. Couldn't really eat much of the bowl. Can I get a refund? We also got flatbread and it was ok. read more

Panera Bread - Teriyaki chicken broccoli bowl. - Sandwiches Near Me - Pasadena, California

I observe that many people get free coffee and soda without paying for subscription. This will affect the subscription price. I don't want to see my monthly SIP club fee keeps going up. Panera staff needs to control closely this issue and make sure that everybody pays for when getting the coffee or other beverage. read more

I placed my order via the kiosk in the restaurant and when I got my order home at lunch, they did not give me one sandwich and a bag of chips. I tried to call the business several times, but all you get is an automated voice! It's awful. I spent money for a sandwich and chips that I didn't get and I can't even call to get this error corrected. Don't leave without double checking your order! read more

I frequent this Panera for eating & studying after I get off work. They're open until 10pm, which is much later than most coffee shops. There are 4 rooms & I prefer sitting in the back room because there's lighting right above the booths & it's usually more quiet & empty. As for food, I usually do the "pick 2" option, where you mix & match either a salad, soup, pasta, or sandwich. It also comes with a side of either an apple, chips, or baguette. I get the same thing every time: mac n' cheese, broccoli cheddar soup, & baguette (ask for butter too) ! It never disappoints :) read more

Panera Bread - pick 2: mac n' cheese & broccoli cheddar soup - Sandwiches Near Me - Pasadena, California

I used to live down the street from this place and when it opened around d 2008 I loved it and went there all the time. I went today and it was awful. I ordered the Smokey buffalo chicken melt and they gave me their spicy take chicken sandwich. I didn't quite realize till after we'd left that they messed up my sandwich because I'd never had either before, but the one I got was awful. The chicken tasted like it had been microwaved. The bun was cold. There was nothing good about this sandwich. They used to make amazing paninis and now they've discontinued all of their paninis. That is tragic. My girlfriend ordered the chicken gordon bleu melt and it was missing the chicken and was just ham smothered in Dijon mustard with greens. There was nothing at all reminiscent of its namesake. Overall a terrible experience we will never ever go back. read more

Though the products are good, when you can get what you want, the manager is not a user/friendly person. His name is Chris and he cannot take a complaint or criticism as a form of correction. He would rather you not be a customer than to take any negative feedback from a customer. The main complaint: lack of merchandise on the shelves, and filling an order when staff wants to rather than when the customer requests it. The online order blank is also very difficult to navigate as it seems to have a mind of its own. MJH read more

Suffice it to say, that Panera is not on my short list of eateries, blame this on COVID. The creative genius behind Panera's TV commercials is worth every penny. Those 30 sec spots on TV leave me longing for a visit to the closest Panera for some fresh, hot and tasty offerings. And let me not forget the signature soup. In advertising, there's little difference between pushing the truth and making false claims. Witchcraft is employed by Panera to have me dreaming of their food when hunger hits. I was a victim of a very calculated marketing ploy and went to Panera for a meal. My meal consisted of a flatbread (pizza), a sandwich, and their prized cheddar broccoli soup. Not only did it not resemble the advertised photos, it left me frustrated that the flavors most people liked to eat are apparently off limits. I love eating! I want my food to taste as delicious as possible -- every single time. Bland foods should be limited to those with digestive problems, not the general public. Panera wants to make people hungry for their food and hungry for the brand, unfortunately, they went too far. Must every menu include pizza these days? The complexity of putting together a menu while maintaining a profit is daunting, don't make it harder than it needs to be by sacrificing good tasty food for profit. read more

"This is a place I go to almost every morning. I joined as a member, which allows me to have unlimited coffee. The sandwiches are also very delicious, and the cashier is always friendly. It's a place where I feel good when I go, so I recommend giving it a try." read more

So disappointed with my order today. Had a large order to celebrate two birthday 's to be delivered at work and the order was wrong! We got half the order and redelived us the remainder of the order. Once we got the whole order we realized we were still missing 2 sandwiches. The manager kindly did a quick compensation for the mistake of 4 cookies but with the amount that was spent and with the additional sandwiches missing I feel Panera needs to do more. Sadly I will not be ordering again for the future. I was highly disappointed with the service we got. read more

It was a very bad experience today, the garlic bread was over burned and the panini was not even seems like pressed correctly. We also ordered the chicken carbonara but it was way too dry than before. Very disappointed in today's service... read more

Panera Bread - The Panini was not even toasted, it just tastes like an ordinary sandwich. There should be a quality control person in this restaurant. - Sandwiches Near Me - Pasadena, California

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After a long search, found the best strawberry-banana smoothie in Pasadena here. They're a little slow so download the app and order ahead, but it's a good value and a yummy product. read more

It was a huge disappointment. It was 1:00 am on a weekday and they had almost no bread left. Not enough bagels for a baker's dozen, very few other breads were available. The sandwich choices were poor and expensive. Paneras gets favorable regulation treatment because they are a so called bakery. Don't think so. read more

I don't like the staff here, who are so condescending, especially a man who is bald and looks friendly, but in fact he looks down on others, especially the driver who came to pick up.He should think the driver is inferior. So not very friendly to the driver! read more

Average for a Panera bread. Workers are very nice. Food is par. Really annoyed at their inability to cut bagels. I bought a few bagels to take home, and when they offered to cut it, I thought why not, we will eat it right away and it will save me time. But dang, they are all cut crazy uneven, like 80/20 cuts. Someone is too lazy to adjust the blade on the bagel cutter? read more

Panera Bread - Bagels they cut. A blind monkey can do better - Sandwiches Near Me - Pasadena, California

What the heck happened??? Used to love this place, but it has fallen off. Had to wait for a new pot of coffee. After I filled my cup, realized it was cold. Ordered sausage, egg, cheese sandwich to go. Found out it was egg on bread. No cheese, no sausage. In between appts so can't go back. Very disappointing. read more

Service was fine. The Mac and cheese was ok. The kitchen sink cookie was great. It is pricey but it's a huge cookie and packed with chocolate chunks and other good stuff. My disappointment was with the sandwich it was literally a one bite sandwich. It was the size of my pinky (see the picture for reference) it was 90% bread it had very minimal chicken and bbq sauce and whatever other toppings it comes with. The chicken tastes of canned chicken so beware. I was disappointed with the sandwich and the price. read more

Ordered on Uber eats. was hesitant at first but my godddd when the food got here and i seen the sandwich wow they're huge ! The half portion salads are a little small but it makes up for it on how they taste literally amazing ! Don't know why this place only has 3 stars but my experience was good. the bbq chicken salad 10/10 the sandwich too was 10/10 so good definitely will be ordering again or even stopping by to dine in and try their bread bowl soups ! read more

Panera Bread - BBQ chicken salad on bottom Asian Chicken salad on top - Sandwiches Near Me - Pasadena, California

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I love Panera bagels and was the only reason for the second star but I was truly appalled after trying a different breakfast item today. I got the bacon, egg, and cheese sandwich subbing ciabatta for sourdough. It came out to around $7. I was surprised when I opened the bag when I got to work and the sandwich was a measly half portion and they had forgotten the bacon. It was soggy, bland, and one of the biggest wastes of money I've ever had. Honestly really disappointed. read more

Panera Bread - Sad breakfast sandwich - Sandwiches Near Me - Pasadena, California

On June 28, 2024 my work went to place multiple orders for our adults with disabilities and the Hispanic manager was being rude not only to customers but also to employees as well. He needs to receive training on his customer service etiquette. Sammy (f) cashier on the other hand was very polite and we received excellent customer service from her. read more

I have visited this location 3 times in the past 2 weeks and each time I have come they have either messed up my order which caused me my whole lunch hour, or they have taken incredibly long to complete my order. I ordered with Rapid Pick for a 2:44 pick up but didn't get my until after 3pm and it was incorrect. This is very disappointing. I usually like to give businesses a couple of chances if I have a bad experience but this is absolutely my last time going to this location on Haven in Rancho Cucamonga and reviewing other posts I am not the only one who has experienced mishaps with their orders. read more

I stopped going here today. it was the last straw. I was going a lot because I can only eat certain foods do to my diet restrictions. The diet is not by choice. They charged me last time for the whole sandwich even tho they were out of tomatos. The next time I went they gave me less if a sandwich bread. It was so odd. I didn't notice till I got home. Today the lady taking my order did not know how to take an order correctly. When I got to the front and checked my items I was missing one. When I asked where it was she began to scold me that I did not tell her but she didn't ask. She moved onto the next thing. I have them do that before and got it at the window. She was super fake rude. The worst type of customer service. Today was my last day giving this company my money. I hear they are part of the ESG too. read more

Conflicted on the # of stars. Had a craving for Panera, so made a special trip this morning since there is not a Panera close to me. Went to get a breakfast sandwich, ordered an artisan sausage egg and cheese on ciabatta and for dessert got a chocolate chip muffin top. Who says dessert is only for dinner, not me!!! I get my muffin top and I notice it's much smaller now, that's disappointing. I'm sure the price is the same though. As I'm sitting waiting for my order I was told there's no sausage, uhhh, why didn't they tell me that when I ordered. Since I ate my my dessert, I get a refund for the sandwich and decided to rush to the next nearest Panera. Review to be continued on next Panera check-in. #strikeone read more

Panera Bread - Much smaller Chocolate chip muffin top than previous times purchased. - Sandwiches Near Me - Pasadena, California

Pros: Friendly staff Easy to order I've come here several times, mainly because I like the space to work and that I can keep refilling my coffee for free. The MyPanera Rewards will reward you for visiting with things such as free drinks, bakery items, $ off your bill. All you do is register for free online or at the Panera store. Con: It's expensive for what you actually get! Today, I bought soup in a bread-bowl that wasn't even filled, so that wasn't a great start. It costs roughly $10 for a bread-bowl and cup of tea. read more

After two visits to this location I have to say I'll never go back. It's filthy. The counters where the beverages are located are sticky, there are crumbs and substances stuck to the counter. I reached down to place my straw wrapper in the trash and the round hole to the trash receptacle was disgusting. Both days I went there it was about 6:30 am. Mind you they open at 6 am. Both times I was just turned off by the lack of cleanliness. Won't be returning. read more

This is my go to Panera Bread location. There are plenty of seats available, free Wifi, and a nice seating area outside. For sweets, they have cookies, cupcakes, sweet rolls, cinnamon crumb coffee cake, brownies, scones, artisan pastries, and muffins etc. They also have a Soup Schedule, depending on the day, they serve different soups. My usual order is the "You Pick 2", you get to combine two items, 1/2 pasta, a cup of Soup, 1/2 Sandwich and/or 1/2 Salad. My favorite is the Fuji Apple Chicken Salad. My second pick is soup, I've tried the following, Creamy Tomato, Garden Vegetable, French Onion, and New England Clam Chowder. ::Drinks:: I tried the Low-Fat B Green Power Smoothie. It is a mixture of fruits and vegetable purees, juices, concentrates, and a whole banana. The detailed ingredients state it has pineapple puree, kale, celery, cucumber juice concentrate, and lemon juice, etc. The smoothie was bland, I couldn't distinguish the flavors of the fruits. (http://www.yelp.com/user_local_photos?userid=NO5e0WtLAOYcjheLU6OEVg) ::Food:: I really like the Fuji Apple Chicken Salad. The salad consists of chicken that is all natural and antibiotic-free, field greens, tomatoes, red onions, romaine, pecans, gorgonzola, apple chips and mixed with white balsamic apple vinaigrette. I love the tangy and sweet flavor of the salad dressing! When Panera Bread was still new they use to put real apple slices but now they serve it with apple chips. Now for the soups, the Creamy Tomato is too thick, they didn't serve it like this before, French Onion is salty and the New England Clam Chowder was watery but it had a lot of clams. From all the soups, my choice would be the Creamy Tomato or Garden Vegetable. (http://www.yelp.com/user_local_photos?select=6_rVdWycg4wittX7Rz66mA&userid=NO5e0WtLAOYcjheLU6OEVg) (http://www.yelp.com/user_local_photos?select=7vZ7g9tmVAvRa3QBpEls0g&userid=NO5e0WtLAOYcjheLU6OEVg) (http://www.yelp.com/user_local_photos?select=XkYBOVZMVi16MVGRHnxE5g&userid=NO5e0WtLAOYcjheLU6OEVg) ::Highlight:: The Fuji Apple Chicken Salad and dressing. ::Rating:: 3.5 Stars for the Fuji Apple Salad and 2 Stars for the soups. ::Tip:: The You Pick 2 comes with a choice of Baguette, a bag of Chips or Apple. When I order it, the cashier most of the time automatically gives the Baguette. If you are going to order the You Pick 2, make sure to indicate what you want; I prefer Apple. read more

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Located in a shopping center where LA Fitness, Island burger and few other restaurants located. Parking area definitely plenty so no problem of finding spot for your car. I have always a big fan of Panera Bread whether in NYC, LA or Vegas, they always have great service. So, in my surprise, this location definitely need upgrade on their customer service skills and cleanliness. I came on lunch time and they were not even packed or busy but outdoor patio was dirty and my bread bowl soup had someone eye lashes inside. I came to talked straight to the guy who prepared the food. The big guy behind the counter didn't even apologize and just looked at me with annoyed look. ( FYI , you need to check your food cleanliness , dude!!) I saw someone touching my sandwich with barehands to move the sandwich and change the plate. Even though they gave me new soup, I already lost my appetite right then and there. The management NEEDS to check their restaurant quality. Shouldn't Panera Bread be consistent in their quality? Or maybe that is just a wishful thinking?? read more

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So this was in my tuna sandwich today..... beside that food is good as well as service. read more

Panera Bread - So this was in my tuna sandwich today...... - Sandwiches Near Me - Pasadena, California

One of my pet peeves about living in SoCal is a cultural thing: you must know what I know, so I am under no obligation to make it clear to you. It's my hypothesis that this is why street signage is so awful & you often have no idea that you've arrived at your destination until you shoot past the unmarked entrance & see a sign that says, "Welcome to the Wrong Town". So, it's unsurpsising that Panera thinks YOU ought to KNOW what is in the Sandwich with the Flowery Name that Means Nothing at THEIR place of employment. And the staff is happy to help until someone gets on line behind you. "You can go on the TABLET, too." Well, I can, but wouldn't it be easier for me just to ask if there's any mustard in this sandwich? Besides, then I would be doing YOUR job & you'd owe ME money. So, you make your decision, you pay & then no one tells you where to go. So, you stand there, looking around & your sandwich doesn't appear. Oh, wait: there are people standing at what looks like a back-of-house area, over there. Food is coming out! Maybe it's YOUR food! But, no. Then you notice a screen that says a bunch of names but none of them is YOUR name. You talk to other customers, but they are from UberEats & this is SoCal so they wonder why you don't KNOW what to do. You look confused, hoping a staff member will show up, but there is no one to help. By this time, there's nothing for it but to INTERRUPT the chat session behind the counter that looks like it is a back-of-house station. Yeah, you get your sandwich here. But, you've killed enough time waiting in the wrong place, asking other customers who also didn't know, hoping for staff to show up & finally interrupting a staff gossip session to find out that your sandwich is -- coming right up. It seems like it took less time than it did because of all the activity you've experienced. Wait it comes with chips? Are there other options, you wonder. But, no, let's not try to make a change -- they couldn't manage it. And the sandwich was fine. Could have used a soda with it, but the soda and coffee was unavailable that day. And no one had offered to provide water. You could pay for a tea you don't like, but why do that? So, this was a frustrating, absurdly complicated way to get a somewhat overpriced, but acceptable, sandwich that came with things you didn't want but didn't know about & did not come with things you wanted because this RESTAURANT doesn't have soda or coffee that day. We apologize for the inconvenience. read more

Ordered a turkey avocado sandwich. It was tasty but the meat was chopped up. I was expecting turkey slices not leftover turkey bits. The pieces kept falling out of the sandwich. Given the price, quite disappointing read more