In general, I like Panera Bread. I respect their healthy approach to food, even if it does seem a bit preachy at times. The food usually tastes pretty good and the coffee is delicious. I would rate this location higher, but there are two problems. First off, the price. Although it's not incredibly expensive, there just is not enough value for the price. You pay $10 to $12 for a salad and a drink. If you want a soup and salad, you're looking at around $12 to $15. Granted you can find much more expensive food, I must remind myself that while this location is very nice and clean with modern decor, this is not exactly fine dining. Secondly, and to me the more off-putting of the two, the menu is seasonal, or so it seems. While I realize that some items like the butternut squash soup might truly be a seasonal item, the steak and blue cheese salad seems to come and go with no rhyme or reason. And now gone, possibly forever, is the fontina grilled cheese. I know Panera removed all non-natural items from the menu, but some of my favorite items seem to be casualties of this war against preservatives. read more

Panera Bread - Store front - Sandwiches Near Me - Warner Robins, Georgia

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Ate here twice recently with coworkers. Small, expensive sandwiches and half-full "bowls" of soup. Salads pretty good though. Won't be back read more

Panera Bread - Teeny tiny half sandwich with barely anything on it and a half-filled "bowl" of soup. Lame. Won't be back. - Sandwiches Near Me - Warner Robins, Georgia

I did rapid pickup here. I was very pleased with the quality of food I received. It was fresh and the presentation was fantastic. Just note, if you plan on entering the building, you are required to wear a mask. read more

I had a horrible service experience at this Panera location about 4 months ago. It took me over 20 mins from getting in the drive thru line to getting my food. Which I found to be wrong & had to go in. I was amazed that it took 3 times to explain that I wanted & ordered the apple oatmeal not strawberry & I wanted it just as they have listed on the menu. They still got it wrong. They finally got it correct, no apology but acted as if I was bothering them, even the manager. I go to my car & sip my Carmel latte that I ordered to only find out it's green tea. So I turn around again & when I walk in the manger looks like what do you want now. I explain & show my receipt & of course had to explain again. Again no apology, no concern. Fast forward to today. I said I would never go there again but I like the food just not the service. I went through the drive through. They guy was nice & the service was much better. I sip my Carmel latte & it's luke warm. I was going to turn around but didn't want the same experience from before so I just came to work. I sit down to eat my blueberry oatmeal & had exactly 5 blueberries. I am so over this Panera & today will be the last time I visit this location. No more money from me or my organization. We will try the Macon location for future breakfast orders. I truly hope it's a better experience. read more

I love Panera Bread so much. It's my favorite place to eat The customer service is great !!!!! I always feel welcomed every visit and my favorite is the broccoli soup It's a certain employee that's always nice to me and make sure I leave satisfied I think her name is dee she is the nicest person there and very very cute I love going there just to see her but overall Panera is a nice place read more

Ordered the chicken avocado melt and a bowl of soup tonight for to-go order. When I got home and took the first bite of my sandwich, I was crunching down on what felt like a mouthful of sand. It was salt! One section of my sandwich had a good teaspoon and a half of course salt on it. Not even sure how or why that even happened. I paid $15 for a sandwich I had to throw in the trash and a bowl of soup. Really disappointing. I will not be going back here again. Don't waste your money. read more

Had to get some toner from Office Depot, so I decided to eat lunch at the Panera Bread Store just across the parking lot. There was a line to order, so I waited my turn, then ordered the daily special soup and salad. With a drink, the bill came to $14 (ouch). The cashier handed me a pager along with my receipt. I walked back to the tight and crowded little pick up counter area to wait on my order. A waitress came by and took my pager from me. I asked why. She said that they only gave you the pager if you couldn't hear your name being called. Okay. Waited about 10 minutes; all the while seeing orders before and behind mine being served. Finally, my name was called and the counter clerk informed me that they were out of soup. She handed me my salad. The service coordinator asked me what would I rather have than soup. I said, "Nothing". I mean, when you order soup and salad... there's really not an alternate... especially when there's not a menu in front of you. We wrangled for a minute and I told her I just wanted my money back. So, off to the front counter we go where she gets the manager to process my credit. The manager rang it up incorrectly the first time; crediting only $11.84. I protested, showed him my receipt, and finally got my full credit. No, "We're sorry" or "What can we do to make this better" from anyone, including the manager. Having eaten at Panera Bread's in other locations, I know it is not a chain problem... just one with the local management. The space is too crowded and obviously, too many of the staff haven't a clue as to what they're doing or what constitutes great service. Very disappointing first visit to this location and I won't be back. read more

My food, which was delivered, was ice cold when I received it. I expected better from Panera... I did call the store and spoke with a manager. I appreciate her fixing the issue, but I will never order delivery from them again. read more

Avoid the drive through. The food is that of typical Panera chain but the drive through routinely takes 10 min+ no matter how slow or busy they are. It would prob be faster to go to the deli section of a grocery store and get your soups, sandwiches, and salads there. read more

Always a decent option, but just learned they do not offer Panini sandwiches? Says it on the menu but they just use the "oven" I was told tonight in the Warner Robins GA location. Nice women at the counter but place could have been cleaner. Got the food to the hotel, and you guessed it they messed the order up. And they are closed now? Maybe that's why the messed my order up. Guess I will not be as happy to go back to a panera bread. read more

Overpriced for what you get, felt like i was paying for the atmosphere more than the food. The food was ok. I give my dinner 2 stars (my panini did have much stuff in it at all) expensive for about $9 with a small back of chips. My wife had a soup salad combo, hers was a better portion and better flavor. The cookie we had we very good! read more

For the fourth time in a row, they cannot make a bowl of french onion soup. This time, I specifically asked if the croutons were in the bag. The cashier said everything was in the bag. Got home-no croutons, no cheese in the soup. This is an everyday menu item! I called the manager. He asked what he could do to make it right, and I asked him what SHOULD he do to make it right. He told me to come back over and they would give me what I actually ordered 20 minutes earlier. So... do I skip dinner with my family and waste gas? Or do I piss away $6.63 for the cost of the crap they served me? Hmmmmm. Great choices. Then I told him to train his employees as it is a problem every time I order french onion soup. He told me to mind my tone. If the manager can't take some heat from a consistently disappointed customer, who can? Frankly, if the manager had to personally delivery faulty orders, I guarantee you, his employees would become more responsible. Four times, IN A ROW! Nevermore... read more

Always interesting and flavorful items on the menu. choices are healthy so you can splurge on a bakery item. Staff is friendly. There is sometimes a wait, but it's usually worth it. read more

Panera Bread - All-natural turkey chili and roasted turkey avacado blt - Sandwiches Near Me - Warner Robins, Georgia

the service was fast, and food was so dang good. i was actually sick and they had run out of bread bowls but the workers were kind enough to look hard for one and they found me a bread bowl. workers are so nice and respectful!!! read more

By far the WORST Panera I have ever been to. Every time I go, I swear I won't go back. I have never been when they have made my order correctly, or even well. The servings are small... ridiculously small. The sandwiches are poorly made, they are almost always out of multiple items even hours before closing. They always leave something out of my bag if I go through the drive-thru. The only thing they have going for them at this location is kind employees. Any other Panera is worth the money, but not this one. read more

This is one of those places you just have to love! The menu is always changing. The food is always served with a smile and it is fresh. read more

Panera Bread - There is something wrong with getting your deserts before your meal. - Sandwiches Near Me - Warner Robins, Georgia

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I was so suprised at the wonton broth bowl. Excellent replacement for the soba noodle brothe bowl. With the hibiscus ginger iced tea,you cannot go wrong. The staff are super friendly . I wish they had real name tags though. Thanks allen and tabitha. read more

Panera Bread - Sandwiches Near Me - Warner Robins, Georgia

The food isn't so bad when they actually have the food in stock.... my wife's been disappointed the last 2 visits. Am I suppose to call to make sure they have baguettes?? read more

I like panera in theory - relatively healthy, easy fast food is a rarity around here - but this location has managed to get something wrong each of the three times I've been here. Tonight I ordered a chicken cobb salad takeout and was so sad to discover no chicken OR avocado on there when I got it home. Get it together panera! read more

If you want to meet the most untrained manager who has no experience with customer service or customer satisfaction, ask for Chrissie, even though they sell you stale brownies and cookies, the way she handles customers, will get you even more frustrated. read more

Okay, so I see a lot of reviews complaining about the quality of food here, the cleanliness, etc...... maybe I just came on a good night, but my food was great and the restaurant was clean and peaceful. I am in town for work and was looking for something not fried chicken for dinner. I used the ordering kiosk to order rather than going to the counter; this let me customize my salad and the staff really came through and delivered up a massive salad. Some Paneras I've been to basically disregard the requests you put in the kiosk for things like extra lettuce or additional free toppings, but this place definitely hooked me up. I got enough salad for dinner and lunch the next day, for no additional cost above the price of a normal full size salad. Everything was fresh and good. I ordered the sprouted wheat roll but they were out of that at 7PM, so that was a bummer, but the baguette chunk I had instead was still soft and chewy and good. Overall, I will definitely come back here. Yes, the employees did seem a bit grumpy as other people have pointed out, but I honestly don't expect or care about customer service at a place like Panera. I just want my food made right and for it to taste good, and this place checked those boxes. read more

Good sandwiches. I had the tuna on French bread and it was so fresh and delicious. I also signed up for their emails and I received a free pastry. The establishment is always full, but that's ok it's worth the wait. read more

I can't think of a time I've come here and been disappointed. I'm going to share one visit, where things could have gone bad and didn't. I brought my active, spirited 5 year old son, and to make it short, he made himself completely at home. He rearranged furniture, stretched out and " relaxed" in between running to the counter asking many questions. Everyone was so kind, polite and had the patience of a saint. Thankfully, I can say that they treated him like a good and valued customer, even though he is 5 and could try anyone's nerves. He's a sweet little guy and loves Panera as much as I do, largely because of the staff, and maybe the great cookies ;) read more

If it wasn't for the fact I love their macaroni cheese a probably wouldn't go there. I just spent 15 minutes in their drive through waiting for a macaroni cheese.. When my husband managed to receive a full meal from steak and shake drive through in less than 5. read more

How can it be SO hard to turn down the music a notch?? I never have this problem in other Panera's I frequent. I feel like I'm attending a concert instead of trying to have a causal meal with friends. The manager said "I'll have to see what setting it's on." What?!? Okay, so check and decrease it by a couple! For those that are hearing impaired - STAY AWAY! You'll be miserable!! read more

Consistency I can count on!!! The food is always amazing and always served with a smile! The folks here are always helpful and always explain the new featured items, which is one thing I always want to know about and try. The Soups are so good, especially this time of year and I especially love the chili. Group Soup is a great go to dinner you can feel good about. I love that the Panera team is helpful in helping you get the most for your money by suggesting specials, like a .99 pastry. I recently got a panera loyalty card and am always getting coupons and freebies! Thanks for feeding us good food so I don't have to cook! read more

Was super excited when Panera Beard came to Warner Robins, but I've had more bad experiences at this one then good ones. On multiple occassions, I've had an order wrong and ice tea soured from sitting there too long. This may be due to an inexperienced staff or management, so I'm not giving up on this branch totally just yet, but change needs to happen to make the quality of the service match the quality of the food. read more

I have been stationed here at Robins AFB for a year. In that year, I have visited Panera Bread about five times. Two of those times I left the drive through because the wait was excessively long (over 10 minutes) and the final straw was when I placed an order for 6 bagels and 2 sandwiches and they forgot one of the sandwiches. I will not be returning and will be taking my business to another establishment. read more

I come here because the food is good and healthy but every time I come, at least to the drive-thru, I swear I'm never coming back. Every time I order a sandwich and open it up it's a disaster. The wrapping on my sandwich is an absolute mess with smashed food and mayonnaise, which gets all over my clothes. Food is falling all over the place, including my lap. The parts of my sandwich have fallen apart so much that I have to put my sandwich back together again just to be able to eat it. And this time there was a lovely squashed fingerprint in the middle of my bread. read more

Have always loved Panera but here lately one of the drive thru employees lacks customer service skills. I have had this same employee leave out certain items from my bag the last couple of times of coming by. The last time I looked inside my bag to make sure everything was there, the window slammed open and I was asked if there was a problem. I said no, just checking. This employee never says thank you either. Every time I say thanks, I get, "yeah." Wait time for drive thru has been pretty long too. read more

Everything was fine as far as the food and service, but where was the Christmas music and decorations. My husband and I were out Christmas shopping and stopped in for lunch and realized there was not one decoration, not even a wreath on the door. Please tell me this is not one of those political corporations that is boycotting Christmas. If so, I'm done with Panera. read more

So I know this is a most loved sandwich spot since Atlanta Bread Company lost its coolness. Well, I went here with a girlfriend expecting the best. Decor was nice. Decided on the Spinach Power salad (Fresh baby spinach, roasted mushrooms and onion blend, diced eggs, applewood-smoked bacon, frizzled onions & smoky Vidalia® onion vinaigrette) and French Onion soup. The Super Spinach salad was ok. Soup was ok. Cold salad (I thought the roasted mushrooms would be warm and the bacon room temp? It seemed like the salad material were refrigerated and made to order without heating anything. Sigh. I guess. I ordered the Cinnamon Cake for my husband and it was actually pretty decent. I would've given Panera 2.8 for that. I will try another dish before I file it away in the "overrated" category. read more

My friend and I decided to come eat here this weekend. We entered without a mask on because we had not been to eat here after they decided to reopen. We went under the assumption that since we would be eating, a mask would not be as effective since we would need to remove it anyways. The lady at the register told us we needed a mask to place our order, and we both happily obliged to get our masks and return to the store. On our way out, one of the male associates yelled "if you would read the sign!" as we exited the building. While I understand that this is a new process for everyone, and we did miss the sign, being rude to customers does not make this transition any easier. The employers rude comments will make me unlikely to visit this location again. The food was good and prepared quickly, but the lack of understanding for new customers as they get used to changes and protocol is frustrating and causes more problems. read more

I have been here several times, but after learning today Nov. 11 that despite the FACT that the company is have a free breakfast sandwich on Veterans day this store is choosing to not honor it. Well as a Veteran in a Military town this is really sad, Will not be back and I encourage all other Vets to avoid this place! read more

This place has the same food as any Panera, which is pretty good. But the service is worse than any restaurant that I've ever been to. That includes fast food or not. Absolutely terrible staff. Never going back and we used to go all the time. It went down hill fast. read more

The General manager at this place is terrible!! First he yelled at us for trying to leave out the wrong door and to exit out the front ( note that we were told to take our time and left shortly after that, since they were closing). Then once I arrived at the front before my fiancé, the GM told me I couldn't leave until he arrived at the door too! Then he proceeded to embarrass and yell at my honey "WERE WAITING ON YOU", which was extremely inappropriate and unprofessional. He was scary and rude. NEVER going again. If you see him, treat him with kindness because obviously someone shoved a boot up his butt and needs the attention. read more

Very nice lady at register, but the tomato mozzarella sandwich was terrible. Soggy, tasteless, tomatoes were beyond mushy. Second visit here, not impressed either time. read more

Accurate and prompt called in to go orders! Delicious food with reasonable portions. Super friendly and helpful staff!

I love the calming atmosphere here. It's just a very relaxing place.

Another great visit. The pick 2 is my favorite. The soup and sandwiches are very unique and mouth watering delicious. The fountain drinks are nuts! Old fashion style sodas and unusual iced teas. Never a boring visit! read more