We have ordered pizza takeout from this particular store for many years. They've all been good but today we had the best one ever! The crust was perfect. There was plenty of toppings, we always have ground beef, mushrooms and black olives. It was just very very good. Usually we don't finish it because it is just my husband and myself, we always order a large for left overs, but we ended up eating the whole thing because it was so good! read more

Last week I got papa johns catered to my job for a work event! They were efficient on providing all the correct pizzas as it was a large amount. I did pick up. The store was clean, and the staff greeted me right away. Everyone enjoyed the pizza, and I will be getting from this same location for my work halloween party this week! Thanks papa johns! read more

Papa John's had forgot something from our order. A gentleman by the name of Mony went back and brought us the remainder of the order. They even got us a free box of pizza. That's service! A shout out to Mony and the team! I wish you the very best. Little things like that go a long way and I firmly believe they will be rewarded one way or another. Means a lot especially having a pregnant wife! Blessings to all! read more

I placed a pickup order and came in to pick up and place said they never received my order I must of ordered at a different location.So I pull phone out and showed I placed order at right location and there address and I got a big attitude from manage.Instead of worrying about what location it was ordered at you should say what was your order and I will make it right away..That's all that needed to be done..Terrible customer service I will never go to another papa John's ever again.Manager needs to be trained how to deal with customers. read more

Paíid extra for cheese sauce and garlic sauce and wanted blue cheese w my wings and they forget everything

I ordered the garden pizza no mushrooms with stuffed crust ,it tasted so delicious!!!! The pizza sauce was really good as well. The crust was fluffy and the pizza was perfect! I will definitely order again. read more

I had a cheese pizza. Soggy crust. The sauce had a good taste. Too expensive. Overall, not enjoyable. I had pizza from a Papa John's in another state and it was much better. In particular the crust was much better. This is not very good at all. read more

After trying out the vegan lifestyle for a few months, I had stopped eating pizza from pizza places. I would go to the store and get the sauce, veggies, and dough to make my own pizza. After going back to incorporating chicken in my diet and other foods, I decided to get pizza from Papa John's for my brothers and I. I figured we deserved it after spending awhile taking down Christmas lights and getting our Christmas tree. I was very happy that I made this decision. I missed their pizza! I love the garlic sauce it always comes with, and the pizza overall is my favorite to get from besides Blaze. They usually have excellent online deals. I get texts every so often for a deal that is better than ordering over the phone or in person at the store. I had a deal where you could get two large pizzas with ANY toppings you wanted on it for just $20 and change! It worked out great because my brothers hate their veggies haha. So I was able to get one pizza loaded with veggies and chicken for my mom and I, and the other one with whatever they wanted on it. I recommend anyone to get the Papa John's app and take advantage of the online codes and deals. It'll save you some money, and you can earn reward points as well. read more

Papa Johns Pizza - Saturday football with the fam - Pizza Near Me - Plantation, Florida

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The pizza was so bad and oily. I've ordered from this store for years. This was the worst. See the photos. read more

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I will never order from this location again. Currently waiting on a pizza that was supposed to be here 40 minutes ago and nothing. I tried calling the restaurant to see if they had any info on my pizza and all I get is a busy signal. I have now called 15 times and same thing. There is no way to track the order anymore. read more

Seems like they spent millions advertising their Halloween pumpkin shape pizza but zero preparing for the the rush! When I ordered the pizza I was told it would take HOURS! I drove over thinking it was a mistake but nope the place was packed with people waiting forever for their orders! I asked if I can order from another Papa Johns and was told that they're probably backed up too! I then asked to cancel my order and was told I would get a refund within 3-5 days. WHAT? The money was taken instantly out of my account but now I have to wait DAYS for a refund? Needless to say i drove home and deleted the Papa Johns app as soon as possible! What a fucking joke! Lost my business forever!! If I ever see any of their stupid commercials I'll be sure to change the channel or better yet turn off the TV! read more

After hearing and seeing the delicious looking ads for their pizza and the new Papadia we finally had our first Papa John's COVID experience. Well, I have to tell you, it's truly a case where a picture is far better than the actual product. It's amazing what a good stylist can do to entice you to try it. Their claim about so much cheese is far from accurate and the same for the amount of filling and the sparse amount of banana pepper. Their was so little cheese that it couldn't even stick together. We also ordered two pizzas, one pepperoni, one mushroom. While I give them 4 stars for the preparation,cooking and flavor of the dough, the amount of toppings was haphazardly scattered and was very sparse. Jalapeño dough bites were like an afterthought. We found it strange, but when we ordered on the phone and requested curbside delivery, we were told that it wasn't offered. So, we agreed to come into the store expecting that they'd be complying with all of the required health regulations. What we found, was that not all of the employees werwearing gloves, and only some wearing masks, if you call a mask around your neck but only up to the mouth and not covering it. It's nice to support local, especially during these hard times, but it's got to be worth it and they should deliver what they advertise. read more

We had some friends over and we saw an ad on the TV for the Shaq pizza so we ordered one expecting it to look like the ad. When my husband brought it home we found 12 spots that did not have pepperoni and there was no evidence the pepperoni shifted. It sure did not look like the advertisement. I will say it was best pizza we ever ate. They were in to big a hurry. I realize they were very busy but making sure an order is correct should be top priority. read more

I ordered the new NY style pizza with extra sauce. well done bake and the 3 cheese blend last night. I have to say it was pretty good! I know what good pizza taste like due to spending a lot of time in NYC and this pizza was not bad! I know that's not the norm for PJ's but I just wanted to thank them for a decent pie last night. I did throw it into the oven for 8 more minutes to burn it a little the way I like but that's just my taste. Thanks PJ's read more

So disappointing. It's been a while since we last ordered and the quality now is certainly not good. It was mostly crust and very little cheese and salty. read more

Absolutely incompetent delivery drivers. Google Maps works fine, Mapquest probably still works, reading street signs always works well for drivers. It must be the interviewing process that lacks logic or the interviewer that lacks intelligence. We're going back to DoorDash. read more

Im not usually a pizza eater but when i do it has to be Great pizza but at this location you don't only get great pizza you get amazing customer service specially the manager Jessica She is always smiling and goes above and beyond! Definitely my favorite location ! read more

Great pizaa always hot and fresh from delivery good cheese was used order from here often and always on point

It's the first time I have to give a bad review for anything but this unacceptable. The costumer services from the moment they pick up the phone is no bad is disrespectful; the nasty person you can ever get in to a costumer service answer my order,her name is NASHNY. repeat many times the order but did not send it right. When I called to call her Atencion she reply with even more actitud it was my fault. Put my on hold three times after I request the manager and with a sarcastic actitud the last time put me on hold again. The manager try to give some credit for next time but believe me it's not going to be a next time . read more

I would never recommend this location. I saw a long strand of hair in my pizza and I decided to call to reorder so that by the time I get back there it would be ready but the guy who answered the phone placed me on hold and never came back on the line and so I hung up and called back and he quickly placed me on hold again without answering the phone. This was such a dissatisfaction and the worse customer service ever. read more

Stole my credit card information last week & bought 300 dollars of liquor with in minutes of picking up my pizza. Love papa johns & this is around the corner from my house. Can't ever go back here. read more

If I could give zero stars I would. This place has the worst Customer service I order the pizza came in wrong I called them with the driver in my home and they're telling me that it will take an hour and 45 minutes for them to re-deliver food I ended up having to drive here because my five-year-old grandson was hungry and I didn't want to wait an hour and 45 minutes I can tell you that I will never order from this place again and if you guys are looking for quality service there's plenty of other places like Pizza Hut or Domino's that will be more than happy to take care of customers not like this place here. Honestly the manager " tamika" on duty needs to be replaced before I could even consider coming here. read more

Do you like overcooked pizza? Are you ready for burnt black spots all over your pizza's crust? Welcome to Papa John's!! We take all these ingredients, chop them up into the tiniest little pieces, sprinkle just enough tiny little pieces to make sure we got a little bit onto every slice, and then we put it all in the oven for a LOOOONG time! Our customer base just absolutely LOVES its pizza overcooked!! So come on in and let us overcook your pizza - it's the Papa John's way! read more

Horrible customer service. What's the point of using order ahead when they don't show up on time? Scheduled an order to correlate with my break at the police department because we have limited time. No call to inform me of any delay. Called store to let them know I was canceling and the woman had no manners. Will find somewhere else to get lunch from now on. read more

Doesn't even deserve one star. They have terrible customer service. Don't deliver food on time. Hang up as soon as you call them. Put you on a terrible hold. read more

Horrible customer service, they delivered the wrong item and when called they accused the customer of lying because the driver was "100% sure she gave the right drink" and told that if we wanted to exchange it then we'd have to bring it back ourselves followed by the employer then hanging up on us. When we went to the store to give them back the drink, we were told they were just talking about us and walked away while asking for the managers name. Very disappointed, we eat at papa johns all the time. Not anymore read more

Great massive order today -- on time, well cooked, ready for pick up. Workers were very helpful and pleasant. Thanks for the successful luncheon for 225 high school students! read more

This was the absolute worst pizza I have ever purchased and I usually like their pizza. The poor quality may actually be a result of this specific store, but at this point it doesn't matter. I have decided that I will take my business elsewhere when it comes to my craving for a pizza. read more

Wish there were no stars to rate. Today June 11th 2016 at 1:15 I spoke with the manager today and the customer representative was very rude. I believe her name was Donna. I asked for the manager and told him my concern about how I afraid I was to even order from this location mainly because she seemed like she wasn't having a good day. I didn't want anything bad happening to my food. The manager was NOT concerned about the issue at hand and did not even apologize for the performance of the customer service representative (cashier). I am very disappointed in this professionalism. read more

If I could give less than one star, I would. This location is run by a bunch of incompetent workers who must not own a clock or just completely disregarded my order. I waited longer than two hours for a simple order, just one pizza... just one. After the first hour, I call back and they said the delivery driver was on the way. Oh what do you know, they never came. So I called back again and asked about my order. What did they say? "Driver is out for delivery." I told them they said this an hour ago and after that they hung up. DON'T EVER ORDER ANYTHING FROM THIS LOCATION. NOT EVEN ONE SIMPLE PIZZA. Somehow they will manage to mess up the order. read more

This is the best tasting pizza ever! The customer service is so nice. The delivery people are fast and reliable. They are so generous with toppings and mine always comes piping hotttt. I love this place, I just have to watch my diet so as not to eat from here all the time. Love it! Thank you. read more

bad experience I never had before. First off we would like to say we love papa john pizza and always order from papa johns and no other pizza company. My brother had order the pizza and we had waited over two hours on what's going on. We call them after we received a text, we didn't see, not a phone call that they arrived. They always knock on the door to deliver our pizza and this time they didn't. We never had a problem.This time we did not hear a call nor a knock on the door. We received a text message. We went out and didn't see anyone and try calling the text message number. We did not get an answer. We then call the main store number to notify them. They say they were unable to get in and left the area & could not deliver our pizza. We had informed them our apartment number and ask why they did not call our phone directly. They say they don't know why and say they would send out delivery again. We told them to call the number directly if they have any problem when they arrive. Two hours later, we did not get a call or a knock on the door or text. We stand outside waiting the entire time to catch them drive up. We didn't see anyone. my brother call the main store again and was placed on hold for an hour then the call disconnected on him. I had call back to see what was going on. I ask nicely and was not anger or upset I just ask what is the status on the pizza. I talk to Roberto, he gave me a long pause and did not answer the question. I told him that we were outside waiting and we don't know what's going on. His response was that it was our fault. No Explanation. I had to ask what did he mean. He say that they send out two delivery already and it's our fault we were not there. I explain we were outside waiting a long time and no one contact or call us directly as we requested. I ask nicely to speak to the manager. Roberto had a attitude in his tone placed me on hold. He did not return back to the call. Had to call back again and ask for a manager. The guy sound like roberto & had an attitude saying he was the manager. The guy did not allow us to talk or even explain what happen with the pizza. He say it was our fault and that they didn't do anything on their end. It's all on us. We only ask for the status of the delivery and if they was not able to be deliver if they would refund the money back. We spoke kindly, the person on the line was loud & irate and did not speak in a professional tone manner saying if we don't have the pizza deliver it is our fault only. I am very sad and disappointed that this has happen and hope it doesn't happen to anyone else. I would say the people and the management did not handle this situation properly. They did not display good customer service. We were very patient and kind, they snap and took frustration out on us which we did not deserve. I would not order there anymore or advise anyone else to order from that location. If so you would be in for a rude awakening because we were mistreated and we didn't do anything wrong. read more