Papa Murphy's needs to restructure how it utilizes it's sausage topping. Shredding it down to nothing ruins the entire point of having sausage as a topping! Sausage as a topping needs to be big as chunks, not sawdust! read more

This Papa Murphy's is very very slow. It's take and bake so it shouldn't take that long to make a pizza. If you go to a place that actually cooks your pizza you would get your food faster there than just waiting for a pizza here. read more

Order ahead. They just putting toppings on a pizza, I have never seen a PM so slow ....

Went to the papa johns off of WATT AVE close by the weinersnitchel . Was greeted with smiling faces and great customer service. Came in to order two pizzas , one medium for myself and a large. I don't like pepperoni but the kids go crazy for it so I went ahead and got there's and myself a bacon garlic artichoke pizza which is delicious! I was helped by an amazing staff member named CALEB who went above and beyond to find me the medium thin crust pizza when another staff member already gave up and almost told me they didn't have it in that size to order. CALEB went to the back and literally found me medium pizza crust on his own! Which really made my night or I would have went to bed hungry tonight. Really appreciate him for that. He was determined to fulfill our order. The atmosphere was very clean and quick service as well. Will be returning read more

Papa Murphy's - a menu and a sign above the counter - Pizza Near Me - Sacramento, California

See all

First off to give you 1 star is more than you deserve. I walked in last night 10/05/2025 at 6:55 pm and was asked by the girl behind the register if I had a online order or call in order. I told her "No I did not". The girl then said they were not taking any more orders for the night. I said "what"". Again, she repeated they were not taking any more orders for the night. I left and went out to my vehicle which was parked in front of the entrance and proceeded to place my order online. Successfully placed order and gave me a ready time of 7:28 pm. As I was waiting were serval other customers entered and were turned away probably because she told them they were taking orders. The whole time I was waiting there was only 1 person making pizza while the other just stood talking to the person making pizza. At exactly 7:28 pm I walked back in and was asked if I had an online order or call in order. I yes said "Yes" as they looked at each other they ask for my name and got my pizza. I told the Giel at the register " That wasn't so difficult now was it?" She said, "You don't have to be rude" I said "Bitch" and walked out with my order. As I got in my vehicle, she looked right at me and flipped me off. If your company does not want any business, then close early and adjust the store hours to reflect the actual closing time. But to be told an hour and five minutes before closing that you are not accepting any more orders is crazy. I hope you look at the video surveillance last night at 7:28pm to see the exact interaction and address the incompetent employees that are literally stealing time from your company. This maybe my last visit to this store due to the disrespect atmosphere and the toxic environment. read more

Food. Fresh. Fast. Fantastic and Friendly. Just in that order. We were hungry. We want food. Pizza was freshly done and came ready pretty fast after we placed the order with the nice lady. She offered to substitute for the sausage/pepperoni/salami... Thank you. Papa Murphy's we're flexible. We like that. This is our third difference t type of pizza from here and we like 'em all. It was thick and filling. The stuff crust was filled. So worth it. We ordered the family size. Just $20. Worth every penny. It's our movie night over some merlot and pizza. Go here tomorrow for your pizza. Trust me. You'll love it. Christina. Greeted us as we entered. Asked if I knew joe to bake the pizza. Excellent customer service. Thank you. My go to papa Murphy's. Clean and always people coming in to pick up orders. Sunday family size white chicken pizza. Eventhough it's just the two of us eating it. First time trying this. Oh so yum. We're going to try the Chicago next but I'm substituting to more beef and olives... not a fan of pepperoni, ham and bacon. No tax since you're taking it home to bake. Go here if you feel like pizza tonight. I'm a Virgin Papas favorite. The toppings were generously sprinkled onto the large pizza. I don't eat pepperoni nor sausage, so we requested those two toppings on one side. For $3 more, get a family size. Once done, take home and bake it at 425 for 12-18 minutes. read more

See all

I had the worst experience at Papa Murphy's. I called and told them that I would not be there for at least 20 to 30 minutes. I called and ordered a papa's favorite and I forgot to ask for white sauce so I called back seven minutes later and the lady that took my order Was super rude. Exhaled when I asked for white sauce and proceeded to tell me that she had to remake the pizza after I told her I didn't want it to be made for another 2030 minutes so she gave me attitude. I got to the store and I told her that I would purchase both pizzas for her inconvenience because of the attitude, she gave me over the phone And she was very rude and told me no and then when I said please I really wanna get two pizza she told me no again and then I said may I please order another pizza then and she's like well. I guess you could do that. This lady does not need to be working in customer service. She's rude and completely unaware of her unprofessionalism. I've been coming to this Papa Murphy's forever and I have never seen her before get rid of her. read more

U know it's pretty awesome when you can walk into a place and feel right at home!!! I love the staff here Christina is freakin awesome as usual! And all of her staff are just amazing. It's this kind of a feeling that keeps you coming back. It pizza, there's literally nothing special about pizza! Lol but like I said all it takes is a great staff to make anything enjoyable. You wanna feel like part of the family then come to the Madison papa Murphy. read more

Papa Murphy's - a man in a mask and apron - Pizza Near Me - Sacramento, California

Fast and please service. Will return again. Staff is always friendly. Thanks for the coupons as well

Great pizza and amazing customer service! Staff are so kind and patient, refreshing to encounter friendly staff nowadays. read more

I have been going to this location for a long time and have always had a positive experience. About a month ago I went in to order the same pizza I have ordered for years and was told they no longer offer pizza with a double crust, and this was an order from corporate! I emailed corporate and they told me this was not a mandate from them. I returned last Sunday and showed them the email and they still refused to make a double crust pizza for me. I asked to see the manager and the person there told me he was in charge. Not sure why they would refuse to make me a double curst pizza? From their Websuite: We create positive experiences while being empathetic to guests and each other. As the franchisor of the largest Take 'n' Bake pizza brand, we aim to provide our guests with unparalleled service, quality, and innovation so they can create the best at-home meal experience. I guess this is all bull#$#^%. read more

This is my favorite Papa Murphy's because off three employees. Christine is amazing. Justin makes the best pizzas! Great attitudes, great professional service. Wonderful pizzas for take and bake. read more

Ate 3 pieces of pizza and threw up 3 times in a row but only after eating the pizza consecutive. It is posioning with ecoli or a worker not wearing gloves, they need to give me a new free uncontaminated pizza. I like papa murphy's but this isnt the way i want my pizza. I dont recommend this location because of whats happening to me after eating from there. Especially during covid things should be extra careful but not today read more

I really like the concept of Take N Bake. Papa Murphy's offers coupons on top of cheap prices and quality pizzas. This location is clean and the employees are great. I recently called in an order for the 7 dollar heart shaped pizza and the lady on the other end was incredibly sweet. I initially turned down the offer for a dessert pizza at a discounted price. It was just two of us eating and we already had a table full of cookies, chocolate covered strawberries and more. After hanging up and having her happiness rub off on me... I called back and accepted the deal. The total came to a mere $10. My younger sister and I were looking at this S'more pizza and exchanging thoughts, "Well Toni it smells good.. huh?" - "Yeah, it doesn't look bad either." Then we both agreed that it's probably going to taste really bad. It wasn't bad at all! In fact, it was kind of great. The pizza was good as always. 5 star worthy costumer service. read more

Papa Murphy's - Heart shaped pizza. Great for kids! - Pizza Near Me - Sacramento, California

See all

There usually pretty consistent which is mediocre but doable the biggest problem is your order usually isn't ready when they say it will be and bubbles. 3/4 times my pizza has these bubbles and I've asked the employees about them and I've never really gotten a straight answer. So if you get there at least 5 minutes later than they tell you and if you don't mind parts of your pizza with no sauce or toppings because of bubbles then have at it. read more

Papa Murphy's - The usual - Pizza Near Me - Sacramento, California

I love their holiday pizzas they do! I think they are so much fun! In October we got a pumpkin shaped pizza and when I found out that they have a heart shaped pizza for Valentine's day...I had to go pick one up! I don't know why I get suck a kick out of holiday shaped pizzas...but I do they are fun! We put in our order and they said it would take 5-10 minutes...so we sat and waited. It was a bit longer than 10 minutes but there was a lot of people in there so I can understand that. The staff was friendly enough...not super friendly but not rude so I appricate that. We took our heart shaped pizza home and cooked it up and it was yummy. I enjoyed it very much. I was way too full after but that's a sign of some yummy pizza. I also like the price of their pizzas...not very much for a good amount of yummy food. read more

Papa Murphy's - Before we cooked it... - Pizza Near Me - Sacramento, California

See all

So we ordered two pizzas here with coupons $8 for large 1 topping and a $10 Gourmet Delight Chicken Bacon Artichoke. When I came in to pick up the order the Gourmet Delight was regular crust instead of Thin Crust and they slapped a $2 extra for their mistake. What's also funny about these crooks is that regular crust is $1 extra not $2. To the business owner I suggest you train your incapable workers how to price the pizza. Now I call that bad business and I told them to keep their 2 pizzas and I'll never order from them again. I hate leaving 1 star reviews and this is my second one, hope these stooges will learn their lesson. read more

Ordered a jack o lantern pizza and cookie combo. Pizza was fantastic. But the cookies were terrible. There was barely any chocolate chips in the mix so each cookie barely had 1 chip each. Was very disappointing. Ruined our Halloween weekend. read more

This is the best papa murphys store. All of the employees are very nice, and they offer a good amount of drink choices, cookie dough, cheesy bread. As always, great pizza. read more

I go to this location at least once a week! For the most part they have great customer service, aside from a couple of female staff members. One older lady is super rude, argues with customers about price and always ends up WRONG because she doesn't know what she is talking about and the manager has to fix her mistakes. Some other younger lady is just rude and clearly hates het job, but at least she's able to do her job correctly. Anyway, great prices, couple of employees are just meh, and pretty good location. read more

Okay, since I strongly dislike Papa Murphy's pizza, I will just review this particular location itself. Convenient location in a smaller shopping center on Madison and Garfield. The staff has always been friendly here. We call ahead and come pick up the order. It's always ready and waiting when we arrive. They accept all coupons and even have a big sign out front saying they accept "EBT". Overall, the location gets 4 stars from me. I've never had any issues there. :) Side note: everyone else loves the pizza from this location. I'm not sure if the pizza is "different" at each location, but this particular location scores big in my house on taste. Just not from me. ;) read more

Papa Murphy's - Front signage. - Pizza Near Me - Sacramento, California

I have been going to Papa Murphy's for 25 years and just had the worst experience at this store. The franchise owner is so rude and has the worst customer service I have ever encountered. I have gone there several times (1-2 times a week) and this time she interacted with me and although the staff is wonderful, I will NEVER go to this store again. The pizza this time was doughy and greasy. The dough tasted like it had made the day before and on the verge of souring. read more

Very good pizza that is so much more affordable. Customer service, when I went in to pick up my phone order, was very good too.

The delite pizzas are my favorite items to order, especially the chicken bacon artichoke and the bbq chicken. Thin and crispy crust is yum and cheaper than other pizza chains. I don't feel as guilty eating this very a pan pizza or deep dish elsewhere. read more

Always enjoy Papa Murphy's! Love the coupons too

I too have had problems with this location! I generally really enjoy Papa Murphy's, and other towns I've lived in, received excellent customer service. The "customer service" (for lack of a better term) is probably a 180 difference (in a really bad way) compared to pretty much every other PM that I've frequented over the last many years. The employees really need to at least try and pretend that they are interested in helping us, the customers. I have found that they are far too busy in gossiping/discussing really inappropriate conversation for ALL of us to hear. This obviously requires their full attention, as I've never experienced such a slow serviced, rude and VERY inappropriate behaviored employees at a PM in my life. I really hope their manager will make some changes soon, I don't plan on returning, and you bet I'll be telling all my friends and family of this completely unprofessional establishment! read more

I ordered a Chicago stuff pizza and after baking it, realized it wasn't what i ordered. Not sure if the lady told him incorrectly or he just made it wrong. Either way i was screwed out of $20. I ended up throwing it away. It was a nasty chicken, bacon and white cheese pizza. Absolutely nasty. read more

I m comfortable here, and really like to see how the pizza being prepare for us to take out to bake at home! Do not forget to preheat the oven read more

See all

I hadn't been to.a Papa Murphy's in ages but will definitely be going more often. I ordered and paid online ahead of time and then my daughter picked up. Quick, convenient, tasty and a great value. There's not a lot of places with all.of that left in the food industry. We'll definitely be frequenting more often. read more

Had a mix up at this location the other day where I went home with the wrong pizza. About ten minutes after getting home I received a call from Trevor telling me of the confusion on his part, and he set me up the next time I went in. He did a great job and I'm glad honest employees are working here. read more

Good, but sometimes greasy pizza. The manager will accept expired coupons(at least last time I went she did) staff is always friendly and helpful. Don't forget your stamp card to get 50% a pizza once filled! Pricing is still reasonable, parking can sometimes be a pain since there's so many businesses in this small sized lot. read more

I love papa Murphys! Always have great deals. This one does a punch card which is nice after you 10th pizza you get one 50%off. They always have a daily special which is nice. Staff is not always the friendliest and that is why I gave them only 3 stars. I can go to other locations and they are happy to see customers. This one.... not so much read more

Ruined my Friday family pizza night and will never go back. Same person who took my order and charged me for extra cheese put nearly zero cheese. Was a stuffed crust, so could not tell til done one hour later. No solution offered unless I returned that evening. Did so for a refund. Not worth your Friday evening if those are worth anything to you. read more

Ok . . .I've been here off and on for 20 years. . .tonight for whatever reason the internet card reader was not working. . .no problem I have to run another earned anyways and can come back with cash. . . Manager was awesome. . .thanks for the great customer service. . .took $5 off and gave me a free dessert pizza and double stamps. . .you guys rock!!!!! read more

Regarding the post left back on 5/5/09- I am a member of the GLBT community, and frequent this location. I have been in at least a dozen times in the past 6 months, and have never experienced what you speak of. Hopefully it means things were addressed and improved. Service is always good and food is excellent. I just wanted to give an updated review on the matter. read more

Good stuff. Once in a while my wife and I get a gluten free pizza. They are fast and the price is right

Great service! I came in with a coupon and they said better one was available. I was given an extra dollar off! I have gone back since. The pizza is fresh, with great toppings and yummy cheeses. I get thin crust veggie so less carbs. read more

This is the best Papa Murphys ive ever been to. Pizza is always fresh, taste good, and restaurant is always clean. I get a family size half chicken garlic, half cowboy, always with a coupon. Cant beat the price! Their dessert pizza is pretty bomb too! Pizza is good cold, and reheats well! Would recommend this Papa Murphys restaurant to anyone in the area. read more

This location does not honor coupons. The customer service is terrible. We were forced to pay extra for each pizza, and given no option to talk to the manager for assistance. read more

Please don't go here. You're paying more! Today I called in for a $9 Family Chicken Garlic and Trevor said that it was $13, the deal was online only, but if it didn't work, to call back. It didn't work, so I called back. I got a female and she knew about the deal, so I put in my order. When I get there and pay, a female rang me up for the Garlic Chicken for $14! That's a dollar more than the first quote and not the deal they said they would honor. She had attitude and still gave me the deal. My mom said she used to go here until she noticed they were charging people $1-$2 more without the customer knowing. She almost told one person she was being extra charged, but felt it wasn't in her place. She and I decided we will have to make the drive and go to the Greenback location instead. They don't up-charge you there. read more