ANOTHER change in ownership and ANOTHER change in quality of the product! IDK every new owner thinks their way is better, it's NOT! I'm done trying with the place! I've posted before. This is a cycle with this establishment! New owner = new "something" This guy slices the pie NY style (WRONG) doesn't understand pizza sauce and has somehow managed to do the nearly impossible: make bad pizza! I'm done! Zero stars. read more

Papa Saverio's Pizzeria - This is a.surprisingly dry slice that I was told had "extra sauce" ZERO STARS - Pizza Near Me - Aurora, Illinois

Won't be ordering from them again. Food was delivered 45 later than originally promised. Pizza had very little sausage topping, barely any sauce and lacked flavor. Wings and fries were good but not good enough for me to order again. The wait was definitely not worth it but even if it had arrived on time, still not good pizza. read more

All I can say is WOW!!!!! You have not had excellent , fresh pizza until you have had Papa Saverio's!!!!This gem of a pizza parlor is located in a convenient little mini mart and it is an absolute hidden gem!!! The staff provides excellent and timely customer service and always makes certain that your food is piping hot and fresh wether or not you eat in house or take it to go! My husband and I highly recommend the fried shrimp, fried mushrooms, and of course the Pizza !!! And No! I do not work here nor have I been offered a free pizza for this reCaroline. Lol Caio. read more

i like this place, fresh pizza slices ready to go. dude even gave me a deal 2 slices for 5$. they have a big screen if u ever have to watch tv. the pizza slice had some good crust ur jus gonna have to try it. read more

Actually the pizza got better as I ate it. I prefer my pepperoni a little more well done, but the cheese was perfect so it's a give and take. Ordered some fries, they more resemble Red Robin steak fries than the pics online. Good not great. 14" Thin Crust 1/2 pepperoni- 7/10 Fries- 5/10 Drink- 5/10 (ordered a 20oz Dew, got a 16oz Pepsi, all he had). Guy behind the counter was very nice but didn't offer to right the situation with the drink. Sorta just we got Pepsi or not and have a good night. $2.35 for a 16oz is tough Bidenomics!!! Store was clean enough, very typical for age and location. read more

Papa Saverio's Pizzeria - French Fries - Pizza Near Me - Aurora, Illinois

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Management changed again and the pizza is just terrible!! These people don't know how to make a pizza and if you somehow waste your money on this place, then you will know what I mean!! read more

Was very disappointed, spent over 600 dollars here. Chicken was overdone and dry. It was for an order for 80 people.. owner was never there to talk to... read more

Always a great experience!!! I love getting pasta here and watching the chef make it fresh. It's always fresh to order and I'm very grateful to experience this level of care when it comes to food. read more

I really like their slices for lunch so I decided to order a pizza for dinner. Pepperoni and jalapeños well done . I got the pizza and it was hardly cut and the cheese was all over the place. The cheesy garlic bread was stuck to the paper so essentially I had garlic bread no cheese. Ended up tossing the pizza out. It was not well done whatsoever . Quite disappointing! read more

Papa Saverio's Pizzeria - Pizza Near Me - Aurora, Illinois

Twice the chicken wings were under cooked. Won't give a full credit when you throw it out. Here's a $5 credit at our location. Yeah so I can get get more under cooked food. read more

I would like to THANK Papa Saverio's for being able to deliver food to my place at a timely fashion as I order anything on the menu it's all great and hot the SERVICE is courteous and professionals as team working together. I'm at the moment homebound and grateful for their ability to deliver as I always pay cash when your on a budget it's nice to treat yourself People take the time to go in person or take out plus take advantage of quality delivery service. Sincerely Sue gracias Papa Saverio s! read more

Wow, when you think pizza is bad , Papa Saverio's just made the worse pizza I have had in years. First of all, we ordered the pizza through yelp at 5:35 pm. Normally, they are really fast with delivery but for some reason, they were really behind and they did not deliver the pizza until 7:15pm. I get that pizza places get behind and overwhelmed with order, but the quality of the pizza delivered was terrible. The pizza was cold, the bottom portion of the crust, was separating from the top portion, the toppings tasted weird, and the garlic was undercooked. Normally, our family of 4 would have finished an 18 inch pizza pretty fast, but the pizza tasted so bad, that we left 1/4 of the pizza uneaten. This is a major fail on the part of Papa Saverio's. I wish there was a great pizza place in my area that delivers because I am done with Papa Saverio's! read more

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Have you ever had a taste for a good pizza? Looked forward to it, even ordered it for pick up, on your way home? Yep, that's how this misadventure began. We arrived on time, only to find the pizza was made incorrectly. They really wanted us to take the wrong pizza and even offered a discount. Even with a discount, the toppings weren't what we wanted, so we declined. They offered to make us a new pizza, that would take an additional 15-20 minutes. That was would be at full price, my wife reminded them of the inconvenience, so 1/2 price was agreed on. We found it interesting that they didn't step up on their own without prompting on our part! We waited, both hungry and with anticipation. We now had to find a way to pass the time while our replacement pizza was being made. Next door is a salon with a sign in the window that offers (I am not making this up) "Brazilian Blowouts". Now, please forgive me, but the only Brazilian I am familiar with has to do with a private part of the female anatomy. What that has to do with a "Blowout" either has me very confused as exactly what the service is, or is very painful, as I know what can happen when one has a blowout with a tire. When I made this inquiry to my lovely wife, she didn't answer....simply shaking her head and walked away. We continued to pass time by walking in the strip mall looking at many closed stores. We returned to Papa Saverio's to pick up our piping hot pizza. Driving home the aroma of a fresh pizza filled the car, we couldn't wait! Imagine our disappointment to find our "crispy" crust pizza to be rather limp and undercooked. Not only was it undercooked, it seemed to have half of the regular amount the toppings (sausage, green pepper, and onions). We now had to bake/cook the replacement pizza. A very, disappointing experience. read more

We ordered the cheesy garlic bread. It was a sub bun not even cut in half, raw, not toasted, with a layer of cheese. Not even a hint of garlic. Awful. The fried chicken was an embarrassment. I think it may have been frozen. The fries 100% were with no care to make sure they were cooked all the way through. I get it, it's a pizza place, but if it's on the menu, shouldn't it be worth eating? read more

Worst experience ever the Indian guy there is argumentative and has zero customer service. hung up on a paying customer after i already paid for my order don't waste your time here. I have missing items in my purchase and a coupon that wasn't honored. And then laughed in my face. And hung up on me I called back and they ignored my phone call. I hope no one ever gives them another dime. read more

Papa Saverio's Pizzeria - Pizza Near Me - Aurora, Illinois

My in-laws ordered from here, so when I got home from a long day, I was greeted by a large sausage onion pizza. When I looked them up on Yelp, I was very resistant to actually eat what they had delivered, but since I was about to eat off my arm and too lazy to cook anything, I took the risk. To my surprise it wasn't bad. It was actually enjoyable. The pizza, yes, was very greasy, but no more greasy than rosatis. Toppings were good, and it was cooked to have a crispy crust (until the grease sogged it up). I don't know if I would order from here again, but I wouldn't rule it out... read more

This was my first time ordering and the girl that took my order was a sweetheart! The delivery was on time and the pizza was delicious! A little pricey but worth it! read more

I love this pizza. In town visiting family and had to stop by before I left town to take a pizza to eat while on the road it's that good!! read more

Papa Saverio's Pizzeria - They have lunch specials everyday 11-4 that's good - Pizza Near Me - Aurora, Illinois

This pizza establishment is very good. I really like their $5 deal where you get a large slice of pizza with a drink. It is perfect if you need a quick bite to eat. They do delivery as well and the pizza overall is excellent. I really recommend it and you should try it to help support small local businesses. With the ongoing COVID-19, I've been seeing far too many small businesses going out of business. read more

You'll be pressed to find a better pizza by-the-slice around. Big, delicious slices and although their selection of beverages is limited, a great deal for a drink and giant slice. They also offer some pretty good lunch items, but nothing extravagant, pretty standard pizzeria appetizers and such. Prices are a little steep, but they'll offer discounts and try to be accommodating, which in this pandemic is much appreciated. It seems like theres a younger staff and they're a bit clumsy, but very helpful and friendly. If you grew up in the city or just love Midwest pizza, you could do much worse than this cozy little corner. read more

good service and good food what more can i say darin looks good in this photo so i thought i should share it read more

Papa Saverio's Pizzeria - Pizza Near Me - Aurora, Illinois

$36 for a very disappointing pizza. Lacking taste in the sauce and the sausage was barely there. They used to be decent.

I would like to start by saying the food in this restaurant is very good, and the delivery people are polite and courteous for the most part. Saying that I and my family will never eat or order from here ever again. The management specifically the owner (who answers the phone most of the time) feels it is acceptable to talk to my wife in very unacceptable manners. We ordered a pizza that came obviously dropped at some point before we got it, and after waiting for 90 Min (on a Sunday) called to complain. The Owner talking to my wife said he was too busy to deal with her right now and when he got around to it would send out another. Waiting another 30 min he called back and talked to me told me he was too busy to talk nice after all he was sending us out another pizza and what did we expect. It is this kind of attitude that has plagued this establishment since this owner has taken over. read more

Normally I try not to post anything bad however I will never go back to Papa Saverio's McHenry ordered from them at 5:50 it was supposed to be 45 minutes and I just called about five minutes ago (700) and they said my order had been delivered I don't know where they delivered but we don't seem to know where. The manager was concerned with finding where it was delivered and said how can I make this better for you. Not a good question. It should have been we will replace order and get it to you right away but he had to ask how to make it better. I told him to cancel refund everything including tip. He said ok. Sorry for this happening come back next time we will make it better. Sorry no more for me. Sad I wouldn't give stars unless negative. No one especially a manager cares except to find their food. read more

Absolutely awesome job! We order from these guys all the time from Grub Hub and tonight my Son and his friend went in and were given a free piece of pizza. Made these 2 teenagers' night for sure. Thanks so much! We'll continue to order from these guys. Everything is always delicious. read more

This is our new "go to" place for pizza in the area. It has taken over another pizza place that I've always liked the most! For whatever reason, the pizza here tastes better then any other place, when it comes to thin crust pizza! The new owner is trying and it's working! Being close to home, is another big advantage for us as well! the staff is nice and friendly and care and appreciate the business! I urge you to give this place a try; if you like the pizza nearby ( which used to our top favorite, I believe you won't be disappointed! One thing, I ordered their chicken strips(boneless, of course) and they didn't taste good at all. Its some kind of processed pressed meat and soy blend and didn't taste good! Stay with the pizza and you'll have a pleasant experience. read more

I've ordered from here twice, and will continue to provide them with business. I'm sorry to hear of all the negative experiences, but if there's one tip I can provide (based on the other reviews), it's **Pick up your pizza!!!** Clearly, the delivery is consistently poor, so go pick up the pizza. Anywho, the first time we ordered was several weeks ago. We're walking distance from this location, so we walked to pick up our order. It was a random, very warm day in April, and were shocked at how steamy it was inside. At least 90 degrees! The woman that was at the counter was very nice and we went on our merry way. Use a coupon, and for the price that you pay, you get a TON for your money. The seasoning is wonderful and the cheese is gooey and great. I've only had the thin crust and hope to get another kind. The sauce is somewhat sweet - which I like, but we ordered light sauce on the second order, since hubby didn't dig the sweetness. Our second order was this weekend for a party. The same woman was there, and let me use two coupons for one order, which was fantastic and saved me a lot of money. I had to wait a few minutes this time, and was shocked at how sweltering the place still was! They need to open a door and get some air in the place. Regardless, the pizza was fantastic and I can't wait to try more variations. Side note: I can't help but state how surprised I was at some of the comments I heard while waiting for my pizza. The phone was ringing off the hook and with only one person to answer them, she was doing her best. However, I was shocked at how negative she was (talking to another employee) with a customer waiting inside. Thankfully she wasn't negative to me, though, so it didn't quite impact my feelings towards this business. read more

We decided to give Papa Saverios a try tonight and ordered a 16" pepperoni, green pepper and mushroom along with 12 BBQ wings and 12 hot wings for $60. We got the pizza fairly fast. Unfortunately, the pizza was EXTREMELY soggy. I know when you order veggies on pizza it can sometimes become soggy. However I have ordered veggie pizzas before and they were NOTHING like this soggy pizza. This pizza was so soggy that you had to fold the piece to eat it. The first piece I grabbed everything fell off. The wings weren't bad, a little soggy but overall a 6 out of 10. I called the store and asked to speak to a manager. When the manager answered she said "Hello" I asked who I was speaking with and she answered Laura. I asked Laura if she was a manager and she replied yes. I went on to explain our disappointment with the food and she explained the problem with the pizza being soggy was due to the veggies. I explained that we order veggie pizzas all the time from another pizza location close to them and it's never soggy. Laura said she would be happy to give us a credit for next time. I said that would be fine, we will give them another shot with the credit. Laura explained that she would put a $10 credit under our name. Needless to say I took a $10 credit as an insult and advised them to keep their $10 and we will never order from them again! What terrible customer service! Never again. read more

Under New ownership and management a grwat place to order a quick family dinner. If you are looking for great fresh food experience.and great customer service. This is a wonderful place. The menu is fantastic the employees are knowledgeable and helpful. I am extremely pleased with their phenomenal level of service. No issues or frustrating issues here. Just great food and great friendly service. Oh and the fresh cookies are sinfully delicious. read more

We have enjoyed them for a long time but not as good as they used to be. Crust is too thin. Sauce was a little overwhelming. I know they were closed for a long time so will cut them some slack for now. Will try again soon. read more

Ordered take out through Grubhub on A Friday. Order said it would take 35-40 minutes. Sent friend to pick it up and when they arrived Papa Saverio's said they don't have the order....what?!? My friend called and I said it was placed 35 minutes ago. After a few minutes they called back and said they have a fax machine in the back that gets the orders and they don't check it often. Are you kidding. So they said they would make our order and be ready in 25 MORE minutes. Waited 25, then 30, then 35 and then 40 and finally they got our order ready after now over 80 minutes when it should have taken 35. When my friend asked of any remedy to the situation they said we already got $5 off with the Grubhub promo and that they wouldn't do anything, on an order of $50. This place is ridiculous. Avoid! Will NEVER be back. Owners should be ashamed and the manger also. read more

Ordered a 12" thin crust cheese. It was just ok. Felt like they could've left it in the oven a little longer, as the crust was too chewy.

Don't know what happened to this place, used to be one of the best pizza joints on this side of town. Could always count on a hot slice on the weekends and a good pizza ready to pick up in 30 minutes. Not any more, no slices after 6:00 PM according to the old dude behind the counter, but I've been in at other times and the rack was empty then as well. If I wanted to order I was told it would be an hour. I will never go to this place again, and that's a crying shame! read more

Great customer service, they are always friendly. They also have tons of specials which is great and the pizza quality is great too. They are very generous with their toppings. This is our go to pizza place. read more

It's very important to understand there is a new owner Josh. He is sincere and passionate about his customers. The quality of the food is as delicious as anyone might expect. The bad reviews you might see are not the doing of Josh. Ignore reviews any older than a month or two from this posting. We have two pizza places serving this area of Aurora. It is my opinion that Papa Saverio's is not only the best of the two but the best in most of Aurora. Those, like myself, that have the bad experiences of the past can now come back and be Happy. Josh is dedicated to you! read more

The food delivered all cold. The fries and mozzarella sticks are very small portion and also cold. Worst pizza delivery I ever had in west suburb. Probably it is Grubhub's problem but still, never gonna try it again. read more

Just ordered for the first time for pickup. We ordered a thincrust pep pizza. Super delicious and great price! Can't wait to order again.

Pizza is hit or miss. Too dry or too greasy. Had to return two meals for being undercooked. Tonight apparently since they're closing at 10 they're not serving some dishes because they want to leave on time? Last time I'm ordering. read more

This was my first time trying this place and it was a great experience. The closing manager/staff were very friendly. Didn't wait TOO long for my order (meatball sub). The closing manager apologized for the wait even though it wasn't too bad, but stated "sorry for the wait, but you're gonna have the best meatball sub, I guarantee it.". He wasn't lying. It was so good I had made this Yelp account to fully appreciate it. Would recommend to others to give this place a shot read more

We've lived near this spot for about 3 weeks now, and of the 5 times I've gone in there - during peak eating periods - twice they didn't have slices (except for the crusty ones that obviously had been sitting for a while)!!! Good thing there's another pizza place, practically next door, and their pizza is AMAZING! Tip: Have the food you're selling/offering ready and waiting for your customers - at least during the peak eating periods... read more