I went with my son for haircuts they did his but when it was my turn they ignored me one lady said she was busy the other one said wait a minute and thats it. No communication no plan so i left. Uncomfortable and disappointing situation. read more

Worst haircut I've ever had. I ask for something and they didn't listen to me. My hair is all bad . She did not follow any of my instructions of how I wanted my haircut. I not going back to that place anymore. read more

I get my hair done here pretty frequently and they are really nice and professional with kind staff that are always cheerful

Go to Anna she cuts hair beautifully. Customer service was excellent, very welcoming.

Such a good value place which is hard to find these days. My partner always get his haircut here and they do a great job for $15. Never a wait either. Thanks for being a great value for our community. read more

I got a pedicure last week by Lisa and it was superb. The shop was clean. Lisa was thorough professional and gave me a wonderful massage. She even used a special softener on my feet for an extra five dollars. It was well worth it. Price is fair and I look forward to coming back for more services read more

Great spot for a men's or boys haircut. Affordable, no frills place...unless you ask for them. Did not experience a women's haircut so can't comment on that. read more

Was here and Ana was able to help me with My real natural nails. I love her so much. She went above and beyond to make my nails look great for example the ones that broke. I had a manicure with such expertise...Ana is wonderful she's my everything I'm so glad I met her. Try to made an appointment with Ana. Ana is an Expert in nails and hair. Men and women. read more

Papillon Beauty Salon - Going to a charity event - Hair Salons Near Me - San Jose, California

See all

Do not come here! I gave this salon the benefit of the doubt continuously - first they uncharged my hair $5 more randomly because she said my hair "is too big" for a simple hair straightening service (even if they always charged me $35) then while getting my eyebrows waxed the woman lisa was too busy talking to me about her family that while working on my eyebrows super fast she yanked off both sides of the end of my eyebrow I questioned her not only did she deny everything she said "no I never did that and even if I did what can I do about it you have to grow it back sorry" this salon is so disappointing and awful I will never go back!!!!!! Ever!! read more

Very clean nail salon! Great pedicure with hot wax! I have short fingernails that break very easily, Michelle made them look wonderful!

The worst hair cut I ever got. Inexperienced people in short hair cuts. Not trained well at all. If only I could give zero star.

I walked in to have dip removed and get a manicure (give my nails a break from the dip). The manicurist used a fake nail to flip off my dip manicure (didn't soak) and the lines from the dip were still visible...she then made all of my nails different shapes (some square-ish, some round-ish, a couple were diagonal), all were rough and not smooth. Then she refused to put on a polish color when I asked her and did clear because it "looked better"...huh??? I went home and immediately took it off and re-shaped and cut my nails myself. Never coming here again. read more

I've been here two times. I came back because of the convenience. Michelle did a gel set and she was very nice. As far as the actual set, it wasn't anything to rave about. The nail job wasn't the cleanest. Since there was nail polish past my nail bed on the side, I have hang nails and it looks weird. A little more precision would be nice. The price for gel is $30. I came in on a Thursday around 2pm and got seated right away without an appointment. My left hand came out way better than the right. The price for hologram nails was $15 extra which is high considering that I got that down before for no more than $7 for the whole set. I made the mistake of seeing another lady for a full and she cut me with the drill. read more

Went in to get my hair done by Aileen, simply asked her to redo my hair highlights and the work I had done before, she completely didn't do as I asked. I left the salon with Bold ORANGE highlights and reddish hair. I'm not happy. Had to go to another salon to get my hair fixed. The owner said I could only get Half refund because I didn't go back to them to have them fix it. LOL She cut my hair super short and said she cut off an inch. Why would I go back when they fucked up my hair? The girl who did my hair was worried more about getting her hair done. Pictures of before and after she did my hair. read more

Papillon Beauty Salon - Hair Salons Near Me - San Jose, California

See all

What a gem of a find! Went here for pedicure ... asked for Michelle (following recommendations from other yelpers) & I think I made a good choice. Pedicure lasted for over 35 mins included- spa cleaning, buffing of feet, cleaning cuticles & a massage session. Michelle was very thorough with her work. Staff here is polite & good with what they do. The salon is nice & spacious; don't be deceived by their outer appearance. The prices are reasonable. $22 for a pedicure + tip. Will come back to try a hair cut here. read more

Papillon Beauty Salon - Pedicure by Michelle#$22#worth it - Hair Salons Near Me - San Jose, California

I do not understand how this place has a 4 star rating. I came here because of the yelp rating and how close it is to my house, but I definitely regret it. Went in for a pedicure and manicure, but left before the manicure. There was two other customers in the whole salon and they still took 15min to even come up to my pedicure chair. The lady proceeded to finally sit down in front of me and text on her iPhone for another 5 min before even starting my pedicure. I think they have had the same pedicure chairs for about 20 years, they definitely need updating. The lady was nice but she really hurt when she was doing my cuticles and I left with my big toe swollen and red from it. I also never saw her clean the tools she used (nail clippers, cuticle tools, etc.) before putting them back in the bin. I hope they clean them once customers are finished, but judging by the cleanliness of the entire salon, I doubt it. I left before getting a manicure because I knew I definitely did not want them to do it! My toe nails chipped not even 24 hours after getting them done so I will definitely never be back. Again, I have no idea why this place has 4 stars, but it's definitely not for their pedicures! read more

Papillon Beauty Salon - Not even one full day after my pedicure. Both big toes are chipped. - Hair Salons Near Me - San Jose, California

Nice ppl, clean salon, reasonable prices but if you go in with high expectations, this is not the place! I have gone in a few times for myself and my daughter and our hair was cut crooked, layers not done right! There was one stylist who was on point but she's no longer there. Not worth wasting time or money unless you want a simple cut. read more

My mom and myself decided we wanted to get our nails done on a gorgeous Sunday afternoon and still hadn't found our "place" since moving to South San Jose. Well, I think we may have found it and it's only minutes from our apartment!! We walked right in and got immediate assistance from the lovely ladies there! Nina took care of my pedicure and did an amazing job. I'm prone to in-grown nails and she took care of those with no issue!! The wax at the end was very nice as well! My mom got a fill with Anna, whom we had read rave reviews about, and she lived up to the hype! She is was efficient, quick and produced amazing results. Very nice and easy going. We can't wait to go back! read more

Papillon Beauty Salon - My moms fill from Anna. - Hair Salons Near Me - San Jose, California

See all

This salon is inexpensive and the nail techs are friendly. However, the quality of their work is subpar. I got a gel manicure here and my nail tech was very rough removing my previous gel polish and trimming my cuticles. Additionally, she applied the new gel all the way up my nail and onto my cuticles - so I know in the next few days as my nails grow, the polish will start to peel up at the edges and this manicure won't last longer then 7-10 days. I've been getting gel manicures for years, and the quality of the gel manicure I got here was not up to snuff. read more

Papillon Beauty Salon - Hair Salons Near Me - San Jose, California

See all

I've been coming to this place for 9 years all the beautiful girls who work here are great people,very entertaining and caring to their customers.i will greatly Recommend this place for all families and friends who needs a good service,god bless and keep up the good work, read more

I came here based on a friend's recommendation. Long story short, I'm going to go strangle that friend. All I wanted was to get my hair dyed a lighter brown. What I got instead was my whole head bleached to look like Lucius Malfoy from Harry Potter. I was very upset, and asked them to redo it. They did, and I still ended up blonde. At this point, I was beyond angry and disappointed, and just told them to dye it back to a dark brown, because even my two year old cousin can't mess that up. In conclusion, I spent $120 to look the same. But now with dead hair. STAY AWAY read more

Been here for mani-pedi about 4x now and I must say it's my fave nail place the South of SJ.. I've always had Vien (really nice lady) do my nails everytime and I absolutely love her. She's very patient and careful with what she does, I mean it's not rocket science but there's genuine drive to clean and make your nails beautiful ya know.. no bubbles and no mess.. lol she's very nice, friendly, doesn't rush and gives you that extra service (like wax and massage and not what you're thinking). Well everybody in the place have really good attitudes and they have a wide variety of shampoos and hair care stuff for sale that are pretty good deals. And today, I got really good service that I got convinced to get a trim, which btw I haven't had in like 2 years coz of a botched hair cut.. Been paranoid since but I watched Nga (owner I think) and she seemed to be doing a pretty good job.. And so I did.. And voilà.. Pampered lil me! =) Got home, nails perfect. Scrutinized my hair and it was awesome. Just a simple lil trim brought a lil fullness and volume to my super dull, flat, straight hair. *sigh* I feel great! =) read more

This review is way overdue. I've been coming to this salon for the past 6 years for everything, my eyebrows, manicures, and hair. The ladies are always super sweet and they do a great job. Up until recently I was never picky about anyone who helped me with all of the above since they all do an amazing job, but as of late my go to gals are Eileen for my hair and Ana for my nails. read more

Changing it from 5 stars to 1, seriously disappointed in the way they "finished" my nails. Got a pedicure and eyebrow wax, which were lovely and well done, but somehow they managed to mess up my fingers. They kept pushing for "gel nails", which are supposed to last longer and are more expensive, and I decided to go with it. For my senior prom, I asked for white nails with glitter tips, which honestly doesn't seem that hard to achieve, and ended up with an ugly uneven mess that I have to now go fix somewhere else. Sad they lost a loyal customer, I honestly loved this place and their staff but after today I won't be returning read more

Papillon Beauty Salon - Uneven polish at the top - Hair Salons Near Me - San Jose, California

See all

This review I solely based on the nail service. When I first started going here, Michelle would do an awesome job on my gel nails! They would came out really nice, thin and natural. She has bunch of pretty colored gel to choose from. However after a while I noticed my nails are not as good and they would lift easily, every time she would spend less and less time on me and would rush to finish them and wouldn't pay attention to details, so I stopped going there. read more

Their pedicure is upwards of $22 but totally worth it. One of the best I've had. Anna (maybe owner?) took so much time buffing, cleaning, and exfoliating my skin, my toes felt so light and soft after she was done! Manicure was alright though, at $16(?) while reasonable, she did make me cringe a few times because she cut the cuticles too close. I didn't bleed or anything, but overall she was better with my toes than fingers. The massage was good - again, no rush here, so it felt extra pampering. Would be back again, thanks girlfriend Diep H. for the recommendation! read more

I got my haircut today by Ana she was so professional and experienced and humbled and done a great job with my hair so happy and satisfied with my new haircut thank you so much ana and also I loved my gel manicure and pedicure and everyone there is so polite I recommend you once visit and experience it yourself read more

I recommend Papillion Beauty Salon. Aileen has been my hair stylist for 10+ years - her expertise is second to none. She chose a hairstyle that fits me perfectly - people have complimented me on the cut, especially the way it layers in the back! Aileen is flexible and adjusts her schedule to accommodate mine if I am in a time constraint. I highly recommend Aileen. Vien is a very talented pedicurist - the detail she is able to accomplish amazes me! She is able to create a beautiful floral design. Her patience and calmness makes it a wonderful experience. I applaud her work and recommend Vien! Elaine Lagge read more

I was a little skeptical about this place because of the location, but I have to say I was very pleasantly surprised. It was super clean (essential for my OCD tendencies) and the ladies who work there are so pleasant and professional. Michelle is the new owner and she took 2 wonderfully induglent hours to give me a mani/pedi for only $30! Needness to say I tipped well, that price is unreal. Nice massaging chair, thorough callous scrubbing, massage, hot wax... I'm sure if I'd been in a hurry she would have accomodated that, too, but it had been years since I'd had a pedi, and I was there with a friend with the clear goal of relaxing, so she worked that just right. Bonus point for not laughing at my huge feet and happily repainting my toenails when I realized that the first color looked like puree of coleslaw. Minus half a point because the manicure only lasted a couple of days without chipping, *but* I garden and cook a ton and never remember to use gloves so I accept most of the responsibility for that. The pedi lasted a good three weeks. I plan on becoming a regular at Papillon - two hours of delicious pampering every other week, for thirty bucks? A steal! read more

Went here for the first time today. The ladies were very patient with my 5-year-old daughter who always asks lots of questions and is very particular! They didn't rush through and were very friendly and professional! Thank you Lisa and Tien!! read more

Just wanted to say I've been going to Eileen for over 20 years and she is amazing, awesome ,wonderful ,she not only does my hair , she also does my daughter's hair ,my daughter-in-law's hair , my grandsons hair. she does my family's and she's been doing it that long. she's patient , kind, courteous ,considerate ,and has great ideas. she really gets it all done , not only is she a great stylist but she's also wonderful at doing nails, pedicures ,waxing you name it she can do it all. She is a jack-of-all-trades but she's a beautiful person inside and out . You will love her service you'll love her work she's a great hair stylist and like I said I've been coming here for 20 years plus .Come see her you'll be happy when you walk in and you will be amazed when you leave. Make sure you ask for Eileen or set the appointment for Eileen and only Eileen and no one else!!!!!!! Love you lady keep it Rockin!!!!!! See you soon. read more

For some reason I'm super picky about my hair and if it's not done just right I get super self-conscious about it... And I'm a guy so there isn't too much styling that needs to be done. I started going here cause both my parents and sister highly recommended Anna who've they've been going to for some time. So one day I decided to give it a shot since my regular hair joint was quite trek from my home. Pappillon is actually just across from my complex so it sure makes it a whole lot more convenient to get my hair did. Upon my first visit Anna cut me up in no time flat and styled my "doo" exactly how I wanted it. Best of all it only cost $11 (for men)... Whaaaaaa? Nice!!! Sure beats the $16 + tip I was paying. Talk about affordable... So with a $5 tip I still have enough to grab me a burrito at the Taqueria next-door!!! Be sure to ask for Anna if you go in but try to make an appointment cause she's super popular. read more

I got mani and pedi. Manicurist was grinding my skin till i bled. I told her to watch out several times but she seemed to not understand much English. mani was done terribly as well. read more

Very disappointing.... This place is so inconsistent with their service. First time, haircut was exactly what I wanted, service was decent! Second time, haircut was good, but I was nicked quite a bit. I hadn't even realized until I went to wash off and it stung! Thought maybe next time I'll stick with the gal that first cut my hair. Today, was the third and last time. I went back to the lady that helped me my first visit. She seemed to know what I was asking for, but as I said very disappointing and I am just done giving this place my business. read more

This place was mediocre at best, which is a bummer since it's right around the corner from my house. The interior is shabby, def not a place for a fun girls day. My boyfriend and I got pedicures and I got a mani as well. The lady cut the crap out of my BF's cuticle and it bled - a lot. She didn't even acknowledge it, let alone apologize. :( The lady doing mine was pretty aggressive with my cuticles too, I was startled quite a few times since it hurt. Toes look cute though now. Fingernails are okay....she didn't ask what shape I wanted so before I knew what was going on she had cut them all square, which I don't like on my hands. To round them out she made them pretty short. The shape came out uneven, and the polish along the top was pretty ragged looking too. $68 later, I won't be going back. read more

I have been going here for 7 years now.. Definitely worth it.. Anna and the rest of the ladies do a wonderful job of keeping me and my family happy. From Hair cuts to manicures and pedicures to waxing.. They are professional, down to the last detail. read more

Amazing gel nails done and I will definitely come back it did take some time but it was worth the wait !

i walked in to get a mani pedi. was helped by michelle, she was very nice and gentle with my nails. she was able to work on my natural nails and helped with different nailcare product suggestions and was really easy to talk to. left with my natural nails painted with the exact design that i asked for. i couldn't have asked for a better experience anywhere else ! read more

Good at taking your money but no good service at all, its just waste of time and money unfortunately. I did perms my hair after 3 days its back to my original hair i went back to them if they can fix it for me the lady was she can't do anything much and she was in fighting mood :( read more

My favorite neighborhood beauty salon! Always friendly and able to fit me in whether its a hair cut, pedicure or eye brow wax. It's not the most modern or as white glove clean as I would like but I've been coming here for years and I've always been satisfied with the service they provide. Love Ana and Vin...all of them are great! read more