I highly recommend Petra Flooring. The Petra team has a imbecile commitment to service and always…read moretreated me with the greatest of respect. Competitive prices, great advice and they hit deadlines! You will love working with them.

This email was sent twice in July and August. No response has been received…read more Mr. Wahbeh, Your company did my tile and wood floor installation in 2018. As you may recall, we made several complaints about the poor quality of work done. The grout was not applied properly and was streaking on the tile surface. The tile did not look clean and was smudged terribly. Leveling clips were not used, which caused our tile to be uneven. 12 x 24 tile is supposed t have leveling clips, but ours did not. We had over 40 loose tiles, many of which are cracked. Our tile professional is removing the tile and we discovered the following mistakes made. 1. The adhesive is not evenly applied. Tile of this size is supposed to be buttered on both sides to insure proper adhesion. See the attached photos. 2. No flexible substrate was used, even though we are on a pier and beam foundation. I was told that the backerboard would prevent movement when your company did the work. This was not correct; a flexible substrate should have been used according to tile professionals. 3. Flexible grout was not used. This is necessary with large format tile and specifically where installation is on pier and beam. The grout used was Fusion Pro which is specifically not to be used where there can be movement in the subfloor. Given the poor workmanship, we have now spent over $3,500 repairing and replacing tile. This is simply wrong on many fronts. I am hereby requesting reimbursement for $3,500 for our tile repair and replacement. I would like to hear from you by July 31st so that I can decide my next course of action. If you are unwilling to reimburse my cost of repairing the poor workmanship your company did, I will have to resort to a collection effort and advise others of our situation as appropriate.

I cannot say enough wonderful things about Alison Cottet! She helped me with every aspect of…read moredesigning and furnishing our new home, from selecting finishes and materials during the building process to choosing furniture, artwork, and décor once the house was complete. She even staged the entire house before we moved in, and the finished result was absolutely beautiful! What really sets Alison apart is how easy and enjoyable she is to work with. She is energetic, creative, organized, and incredibly detail-oriented. She truly listens to what you want and takes the time to understand your style, while also offering thoughtful suggestions and feedback that make the design even better. She was always available when I had a question and consistently responded quickly, which made the entire process feel seamless. Alison was also very mindful of our budget and did an excellent job keeping everything on track without sacrificing the look or quality we wanted. I always felt like she had every detail under control. A few months after we moved in, Alison came back to help us decorate for Christmas. She handled everything from shopping for new Christmas décor to decorating the entire house, and it looked absolutely stunning! She has such an incredible eye for making a space feel beautiful, warm, and special. Whether you are building a new home and need help with all the details, furnishing and decorating an existing home, or simply want help decorating for the holidays, I highly recommend Alison. She is talented, professional, responsive, and genuinely wonderful to work with. I would recommend her to anyone looking for an interior decorator!

Ms. Cottet did a FANTASTIC job on the room she designed for me. She will drop anything to come help…read moreyou and is super flexible. She even set up my apartment and had a big reveal for me!! Would definitely recommend. She made everything so easy and stress free!!!

Very happy with these custom window treatments. Mary Beth was great to work with and made my vision…read moreeven better with her great ideas! Highly recommended. Price was similar to some online retailers I found but the added service made it a great value.

I shopped my bid for plantation shutters and decided on Shutter-Up. MaryBeth not only was the best…read moreprice, they matched my custom paint exactly. If you're looking for great, honest, craftsmanship, call them.

Great quality great costumer service I would recommend them over anyone in the area my house looks…read morebeautiful! Also the price is very affordable considering the amazing work being done.

We just had our new drapes installed. They are awesome!! Lucy helped pick out the fabric and then…read moreshe made sure that they were made fast enough for a birthday party. We also had sheer drapes made and installed. They are amazing looking!! I am posting before and after photos.

When we purchased our house we contracted Sam's Flooring Gallery based on our realtor's…read morerecommendation to replace our kitchen's counter tops, redo the kitchen floor and back splash, paint the house and install wood floor in the lower level. The craftsmanship of his wood floor installer was awesome. Besides painting the house, his painter fixed a wall so well that the results were as though there had never been a problem there! Outstanding work!!! Our kitchen, Sam went out of his way to accommodate our requirements... and again it turned out gorgeous. Recently we went back to Sam's shop to buy carpet for our rooms upstairs. We got an excellent quality carpet, cheaper then many other shops in town. Believe me, I did shop around. And guess what? The installers were "AWESOME"... yes capital letters!!!!! They arrived around 10am and worked almost until 8pm.... Could not ask for more. They were very careful covering they pathways, clean, organized and super professionals. Totally recommend Sam! Thanks Sam for providing us with such an exceptional service and experience.

The work this company did was decent but not great I would not recommend them. The owner of this…read morebusiness is extremely rude and insulted and belittled me whenever I found a problem with his work. He made a major mistake with my backsplash and then would not take responsibility for it. When it came to billing I believed he was overcharging me and not being honest about how much it cost. So I asked him to send me an invoice of all of the work that I had done he told me to "take a hike" I have the text to prove it. A business owner should always treat their customers with respect especially when a problem arises and there is absolutely no professionalism here. Do not ever get work done from this place. If you still decide to work with his business please be wary and get everything on paper. Because he will talk in circles and try to fool you. He took a major advantage of the trust that I gave him and then insulted me in the end.

Thrilled with our custom roman shades from Green Country Shutters Texas in our breakfast area and…read moreformal office. Charlotte was very helpful and has tons of expertise with window treatments. She was able to help us choose something that was very functional for our needs as well as be beautiful and in "current style". Turn around was quick for a custom item and installation seamless. We had great communication throughout the project. Highly recommend.

This company did a remodel for my husband's bathroom. The owner Teresa listened to my needs and my…read moredesign. The bathroom turned out just the way I wanted it. Her crew was professional and respectful. If you are looking to remodel and not spend a fortune, then this is the company for you.

I've always been weary to consult and use an Interior Designer. I always thought it was too…read moreexpensive or their taste in design is too out there. But I just had it with my shabby/broken shutters in my front room and get drapes for my dining room, I decided to give Plan It Design a try. Teresa came to my house and she was awesome! She was very warm & friendly, she put my worries at ease and started throwing out some design ideas. I loved her design style...I was able to trust in her ideas. She has many design packages that I could customize to how much time I needed to have her consulting services. She helped me to select color schemes and design for the window coverings. She coordinated the painting of the front room and dining room. She coordinated everything from installation to final walk through. I love how it all looks, my house looks fabulous! I love coming home to see the great changes. Because I trusted her completely and saw what she already did, we were in the middle of re-designing my daughter's bedroom and decided to consult with her on the project. We had all the bedding, rug, and drapes picked out, but didn't quite get to the walls yet. Teresa came in, took a sample swatch of the colors in my daughter's room, picked out a couple of the colors and matched the colors perfectly. My daughter LOVES her room, LOVES what Teresa was able to do! If you are thinking of using a design consultant but are skeptical like I was, DON'T BE! You will be pleasantly surprised and won't ever regret it. You will be absolutely happy you did!

Great folks to work with! Moe was very attentive and flexible. I've used them before and will…read morecontinue to use them. Great experience.

My compliant involves the tile installed in my home on 06Jun20. I have a cracked tile (1), when a…read morelaser art picture in a cheap frame with a glass cover, fell off the wall, about 5 feet (see pictures.) The tile is Ambiance 12x24 and appears to be a defective tile. It does not have the durability of porcelain tile. It is fragile and could break if someone dropped a mug or glass while standing up. I emailed Lone Star Flooring on 12Jul20 to replace the broken tile (1). Lone Star Flooring requires $125.00 for the labor alone.